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Avis sur Costa Pacifica

3.5 out of 5
Costa Pacifica
80 Buton St., Sitio Labasin, Sabang Beach, Baler, Aurora

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 52 avis sur 110." "
Note des voyageurs de 8 (Bien), d’après 37 avis sur 110." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 110." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 110." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 110." "

8,6/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

Avis

4/10 Médiocre

Voyageur vérifié

Séjour de 2 nuits en mars 2020

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great spot great service
Comfortable, great service, nice location
Séjour de 7 nuits en janvier 2020

10/10 Excellent

Maria Rica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Number 1 in Baler for Good Reason
Perfect choice for a relaxing trip to Baler; but the hotel’s best gems have got to be the people. Staff were always on the ball, very accommodating and they obviously love what they do. Their energy was infectious. Would definitely stay here again on our next visit to Baler.
Séjour de 2 nuits en décembre 2019

4/10 Médiocre

Cherry, Tulsa OK

Voyage en famille
Les points forts : Personnel et service
Food is very good and breakfast buffet is awesome. Customer service is also a plus. The one bedroom suite we were in is nice and huge. It was very disappointing that the pool was under renovation when we were there and it was peak season!!! The hotel’s price point is too high considering that there isn’t much they offer. No sports activities, no gym, etc.
Séjour de 2 nuits en décembre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I stay this property for our family celebration and my kids loves the pool but we are not lucky during our stay because of the renovation.room was very disappointing because the Aircon was not cold enough.no Telepone connection,Wi-Fi poor connection inside the room.better to check the management on this matter for the future. I stay this hotel several times. But this time not our lucky day!when we are celebrating my wife’s birthday..
Séjour de 2 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en décembre 2019

10/10 Excellent

Corazon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

8/10 Bien

IRWIN

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Very pricey but worth it 😍😍😍
Happy with my stay.... the only disappointment i have is... NO HOT WATER in the shower and they were not able to fix it until we left... For someone who lives abroad and having a hot shower is part of everyday life... And you are paying an 8k plus a night hotel and yet your room has no hot water.... i wish they move us to another room because i saw there are lots of vacant room next door, but all i recieve from the staff is SORRY FOR THE INCONVINIENCE SIR.... So i did shower with cold water and this feels terrible for me!!!!
Séjour de 1 nuit en novembre 2019

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et personnel et service
良かった点 施設全般が清潔でクリーン。 スタッフ達はキチっとしていて、あらゆる対応や態度についてもほぼ満足。 レストランが意外に安くておいしい。 悪かった点 大人4名での予約にもかかわらず、チェックイン時の室内はクイーンベッド1台のみだった。 その後大型ソファーの2ベッド仕様へのセッティングは良かったが、もう1名分のエキストラベッド設置は、床に直に布団セットを置いただけ、、。かつ意味不明な法外な追加料金を要求された。もちろん追加支払いは断った。 日々の清掃サービスの中で、アメニティが常に2セットのみだったり、小さいタオルが一切無かったりと、少々不可思議な対応。 バスタブにあるシャワーのコック等がどこにあるか最後まで全く分からず使えなかった。飾りか？？ 以上は残念だったが、まあ旅を台無しにするほどではなかった。快適さの方が不快な部分を十分上回っていました。
Séjour de 4 nuits en novembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2019

10/10 Excellent

HONORIO

Séjour de 1 nuit en octobre 2019

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good Location, free parking. On my 1st day upstairs room was being repaired banging noise is annoying, called frontdesk 5 times and still not able to stop, took about 1.5 hours to end. There was no internet on 2nd and 3rd day of my stay. There was no ice during 2nd day breakfast. 3rd day morning there was no hot water.
Séjour de 2 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall it was a very, very relaxing stay for us. We arrived before lunch and they already allowed us to check in. The staff were very supportive and easy to talk with. We loved the attentiveness and courteousness of the crew of their restaurant, The Beach House. The room is very spacious and clean. We just wish that they have a designated room/place for massage and spa. We traveled with our daughter and it was quite uncomfortable having a massage in our room with her sitting there.
Séjour de 3 nuits en août 2019
Réponse de Costa Pacifica le 20 sept. 2019
Hello, Thank you for your warm and gracious feedback of our Baler Hospitality. Your appreciation of our service and facilities is truly appreciated, and more so as a returning guests. We are considering you suggestion regarding a spa room. We look forward to another occasion to welcome you back. Thank you for choosing Costa Pacifica once again

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a relaxing stay and restful sleep.And the food during the morning buffet.Keep always the good job guys.
Séjour de 1 nuit en août 2019
Réponse de Costa Pacifica le 20 sept. 2019
Hello, Thank you for your warm and gracious feedback of our Baler Hospitality. Your appreciation of our service and facilities is truly appreciated, and more so as a returning guests. We look forward to another occasion to welcome you back. Thank you for choosing Costa Pacifica once again

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was so homey that I wanted to extend my stay indefinitely!❤
Séjour de 4 nuits en juillet 2019
Réponse de Costa Pacifica le 20 sept. 2019
Hello, Thank you for your warm and gracious feedback of our Baler Hospitality. Your appreciation of our service and facilities is truly appreciated, and more so as a returning guests. We look forward to another occasion to welcome you back. Thank you for choosing Costa Pacifica once again

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
リゾートホテルとして雰囲気は最高。朝食バイキングはもう少しメニューが欲しい。特にドリンク類が少ないのと、料理に肉料理が無い。スタッフは笑顔で接してくれる。ホテル前がビーチなので水着のまま出掛けられる。
Séjour de 2 nuits en juillet 2019
Réponse de Costa Pacifica le 20 sept. 2019
Hello, Thank you for your warm and gracious feedback of our Baler Hospitality. Your appreciation of our service and facilities is truly appreciated, and more so as a returning guests. We look forward to another occasion to welcome you back. Thank you for choosing Costa Pacifica once again.

10/10 Excellent

Voyageur vérifié

Séjour de 5 nuits en juin 2019
Réponse de COSTA PACIFICA le 14 juil. 2019
Thanks for staying with us.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
힐링리조트 추천
서비스도 너무 좋고 비치랑 가까워서 좋아요
Séjour de 2 nuits en décembre 2018
Réponse de COSTA PACIFICA le 14 juil. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Edwin, Santa Clara, CA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very elegant place, great food and staff. Only issue was the lack of Kleenex, we had to improvise with the toilet paper. Other than that view, pool and 2 minute walk to the beach... Superb!!!
Séjour de 2 nuits en mai 2019
Réponse de COSTA PACIFICA le 14 juil. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel. Staff was amazing. I arrived at 9am and they let me check in early. Awesome. This place is also close to everything.
Séjour de 2 nuits en avril 2019
Réponse de COSTA PACIFICA le 14 juil. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
1ベッドルームのスイート(110号室)を2泊で利用しました。 元ホテルスタッフなので気になって事を書いたら悪かった点が多くなってしまいました… 良かった点 ・チェックイン時間の30分前に到着しましたがすぐに部屋に案内してくれました。 ・デザート以外の食事が美味しい ・朝食のブッフェは2泊共内容が少し違う ・部屋にマリンスポーツ、自転車や近場のレストラン等の案内が置いてある ・忘れ物はちゃんと手元に戻って来た 悪かった点 ・スイートでしたが何故か隣の部屋とコネクティングルームだったのでややストレスでした。 ・部屋の入口(玄関？)の左上にスピーカーがありリゾートチックな音楽が昼前から夜にかけて流れていた。(リビング通り越して寝室まで聞こえていたので正直うるさかった) ・レストランは自由席の為、席に案内されないしスタッフが気づいてくれないと永遠にメニューを持って来てくれない(声をかければすぐに対応してくれました。) ・
Séjour de 2 nuits en mai 2019

10/10 Excellent

FBB

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An added advantage which we may have overlooked are Hotel accredited licensed surfer trainors.
Séjour de 2 nuits en avril 2019
Réponse de COSTA PACIFICA le 2 mai 2019
Dear Ma'am/Sir, Good Day! Thank you for taking time to write a review. this will help us improve our services. and thank you for appreciating our existing services.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every thing was good and as expected. Will come back again
Séjour de 1 nuit en avril 2019
Réponse de Costa Pacifica le 21 avr. 2019
Good Day! Thank you for your feedback, we are looking forward for your visit in the future.

10/10 Excellent

Maria C

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bff getaway
Its was a great place.. very relaxing! We had so much fun with My bff .. they gave us two complementary suft lesson which is great but we decided not to use it..(we’ Old for that kind of fun😀) highly recommended!! Service is excellent!
Séjour de 1 nuit en avril 2019
Réponse de COSTA PACIFICA le 7 avr. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice rooms. Nice pool. Good food in the inhouse resto. Very helpful staff.
Séjour de 1 nuit en mars 2019
Réponse de COSTA PACIFICA le 7 avr. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MarkV, Las vegas

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort has an actual surfer’s resort feels with the amenities of full family resort. It has plenty of rooms and most rooms are in front of the beach. Make sure to try the local breakfast that the resort offers to get some authentic Baler eats, and don’t forget to surf as they have a one hour free surf with instructor’s guide.
Séjour de 1 nuit en mars 2019
Réponse de COSTA PACIFICA le 30 mars 2019
Thank you for your feedback. We are glad that you love your stay with us. We are happy to share this with the rest of the team.

10/10 Excellent

DJ, West Palm Beach

Les points forts : Propreté et personnel et service
Excellent Staff and great location, grounds were immaculate.
Séjour de 1 nuit en février 2019
Réponse de COSTA PACIFICA le 17 mars 2019
Thank you for sharing your feedback with us. We are looking forward in welcoming you in our Resort in the future.

8/10 Bien

daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
4 out of 12 people from my family got food poisoning one night while eating at the hotel
Séjour de 3 nuits en février 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
숙소도 넓고 깨끗했으며 아주 즐거운 가족 여행을 했습니다. 다만 겨울이라 수영하는 사람이 없어 관리를 안해서 인지 수영장 물만 조금 더러웠지만 수영하는데 큰 문제는 없었습니다.
Séjour de 2 nuits en février 2019
Réponse de Costa Pacifica le 17 févr. 2019
Thank you for Staying with us. Your feedback is highly appreciated as this will help us to improve our services. We are looking forward for your next visit.

10/10 Excellent

Kate, Austin, TX

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I feel so pampered here! Excellent service by the staff.
Séjour de 2 nuits en février 2019
Réponse de Costa Pacifica le 17 févr. 2019
Thank you for Staying with us. Your feedback is highly appreciated as this will help us to improve our services. We are looking forward for your next visit.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
We liked the location and the rooms. Beds were comfortable and location was excellent with a beautiful view. Swimming pool was nice. My only complaint was the food. They were out of stock of fruit for shakes the last two days we were there. But the Indian restaurant, The Shack was good.
Séjour de 2 nuits en février 2019
Réponse de Costa Pacifica le 10 févr. 2019
Dear Ma'am/Sir, Thank you for taking time to share your feedback, as this will help us improve our services. Have a great day ahead.

4/10 Médiocre

Andre

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
I don't recommend staying at Coasta Pacifica
this place is run down and needs to be remodeled. There are holes and mold on the ceiling of the rooms, office fixtures are broken. The rain shower didn't work, wifi didn't work. The staff is great, they go all out to help you. Our room had a huge hole in the ceiling and mold, I wanted a refund but all the staff could do was move us to another room that wasn't much better. I'll never stay here again.
Séjour de 2 nuits en janvier 2019
Réponse de Costa Pacifica le 10 févr. 2019
Dear Mr. Andre, Good Day! We would like to apologize for the inconveniences you have encountered during your stay with us and Thank you for taking time to write your feedback, this will help us improve our facilities and services.

8/10 Bien

Samuel

Les points forts : Propreté, personnel et service, confort de la chambre
Our first Baler Experience
Looks like the nicest hotel in baler. Recommendation: 1. put a bread toaster 2. put some reclining chair and table at the veranda of the room 3. Fixed the light located outside room 200 4. Room 200 has plenty of space, maybe lack of furnitures?
Séjour de 1 nuit en janvier 2019
Réponse de Costa Pacifica le 12 janv. 2019
Greetings from Costa Pacifica! Thank you for Staying with us and Thank you for your feedback, this will help us to improve our facilities and services. Have a great day ahead.

8/10 Bien

A

Les points forts : Propreté, personnel et service, confort de la chambre
Nice place overall
Séjour de 3 nuits en décembre 2018
Réponse de COSTA PACIFICA le 5 janv. 2019
Thank you for your feedback!

8/10 Bien

Manny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good hotel location, but be prepared for a long travel by land.
Séjour de 2 nuits en décembre 2018
Réponse de Costa Pacifica le 2 janv. 2019
Thank you for your feedback!

8/10 Bien

Benjie, Metro Manila

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en octobre 2018
Réponse de Tin le 23 oct. 2018
Thank you for taking time to review us. Hope to see you back and catch the wave at Costa Pacifica!

8/10 Bien

DARREN

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en août 2018
Réponse de Tin le 23 oct. 2018
Thank you for taking time to review us. Hope to see you back and catch the wave at Costa Pacifica!

10/10 Excellent

kerwin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2018

8/10 Bien

Krishna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2018

10/10 Excellent

Melissa, Seaford, NY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff were exceptional! The manager Mr. JR Cacho was very accommodating. The pool was not ready when we got to the hotel and he made sure that he gave us the beat room and free accommodation for our driver! The food is great!!
Séjour de 2 nuits en juillet 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2018
Réponse de Costa Pacifica Baler le 12 juil. 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to see you again, and please bring friends.

8/10 Bien

travelako, manila

Les points forts : Personnel et service
Quite pleasant but needs renovation
Our stay is quite pleasant. We booked 5 rooms for the whole family. The staff were all helpful. Though they Really need to renovate the rooms at the Casita De Bahia and the rooms across the hotel, esp the cr. clogged sink and shower room, and smelly toilet ( like sewerage when you’re flushing ). i highly recommend that you should book a room in the hotel ( junior premire & up ) to be able to enjoy the view and very close to the pool and resto. Price is a little bit high compare to the Casita and the standard room/loft, but it’s more cleaner ,comfortable and spacious.
Séjour de 3 nuits en juin 2018
Réponse de Costa Pacifica Baler le 14 juil. 2018
Hi. Thank you for the review. We would like to extend to you the most sincere apologies regarding the issues in your room. We will elevate this concern to our General Manager to make sure that it will not happen again. We hope that this will not be your last visit.

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, confort de la chambre
Best in Baler
The best hotel in Baler and the price reflects that. Attentive staff, nicely set out and a good food menu. I am always disappointed though by the corners taken by some of (most of) these establishments. Damp was appearing on the walls and the awnings for outside of the restaurant did not function, probably because they have rusted into position. Generally, a very pleasant experience and will definitely return.
Séjour de 1 nuit en mai 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good resort
The whole resort is clean and nice. Courteous staff.
Séjour de 1 nuit en mai 2018
Réponse de Costa Pacifica Baler le 12 juil. 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to see you again, and please bring friends.

10/10 Excellent

Ynna, STL, MO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel in area!
Very nice hotel close to the beach! Surfer's paradise in the Philippines
Séjour de 1 nuit en avril 2018
Réponse de Costa Pacifica Baler le 2 mai 2018
Glad you enjoy your stay with Costa Pacifica. Just to inform you that we will now serve buffet dinner every Saturdays of May. Please come back soon and experience our weekend buffet spread.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyed our stay. Definitely recommend to my friends!!
Séjour de 1 nuit en avril 2018
Réponse de Costa Pacifica Baler le 2 mai 2018
Our deep gratitude for your good review and recommendation. Just to inform you that we are now serving buffet dinner every Saturdays of May. Hope you will also experience this satisfying buffet dinner at the Beach House. Looking forward to seeing you again soon. Thank you for the love.

10/10 Excellent

Kristine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent service and facilities.
On our first night, we arrived at dawn, but the resort was able to check us into our room early. The main resort lobby was impressive and the view to the beach is stunning. The interior design and architecture of the resort are the best and they make the resort stand out among the whole stretch of the beach with all the hostels and inns. The room was in an annex separate from the main resort - which was unexpected and didn't look like the one in the photos. However - it had all the main facilities and we're good with that. We didn't mind walking for a bit to get to the main resort and eat our free breakfast. That gave us a chance to check out the area. On our second night, the resort was kind enough to transfer us to a room within the main resort without additional charges and we were elated to hear it. They provide transportation to town which was very convenient. All the staff - from receptionist, to guards, to drivers, to waiters, were very courteous and polite. Service is excellent. I would recommend Costa Pacifica to my friends and family.
Réponse de Costa Pacifica Baler le 2 mai 2018
Thank you for the great review. Our team will be delighted to hear this from a valued guest. Hope to see you again soon.

10/10 Excellent

Elenor , Philippines

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a nice hotel close to the beach
overall it's a rating of 5, however although we have our personal towels, yet they forgot to give us towels during the stay. it was a wonderful stay though
Séjour de 1 nuit en mars 2018
Réponse de Costa Pacifica Baler le 2 mai 2018
Thank you for the review but sorry to hear about your towels. We will definitely call the attention of our Housekeeping Department. About the play place for kids, we are in the process of discussion to improve the area of Buton for the kids. But we will surely glad to make a playpen for the kids and kids at heart. Hope you come back soon.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service
Amazing

10/10 Excellent

sher, philipines

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Worth the travel
Food is tasty, good presentation Room has a very wide space good lighting but needs maintenance especially the bathrooms :( Pool is just right Linens and towels smells so good. All in all It was relaxing stay except that a couple of maintenance personnel was in our area painting walls, like seriously cant they wait for us to check out before doing so, literally had to excuse ourselves so that we can enter our room. ( they were painting the exterior walls pf our assigned room) thank you to edison for the take home plants by the way. Will surely be back soon
Séjour de 2 nuits en janvier 2018