Avis
8,4
Très bien
9,0/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage d’affaires
5 févr. 2023
Séjour de 3 nuits en janvier 2023
Réponse de Nadine Fernbacher / General Manager le 27 févr. 2023
Dear Patrick,It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Also constructive comments have been taken positively on board and necessary measures will be taken to avoid such inconveniences in the nearest future.We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future!Yours sincerely,Nadine Fernbacher General Manager Park Inn by Radisson Baku
8/10 Bien
nader
10 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DECOUVERTE
nader
Séjour de 7 nuits en juillet 2019
Réponse de Nadine Fernbacher / General Mnager le 12 août 2019
Dear Nader,
Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.
I am looking forward to seeing you in the nearest future!
Yours sincerely,
Nadine Fernbacher
General Manager
10/10 Excellent
Gaetan
30 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top
Gaetan
Séjour de 3 nuits en mars 2019
Réponse de Nadine Fernbacher le 1 avr. 2019
Dear Gaetan,
Thank you very much for the positive review!
I am pleased to learn that you were happy with your stay and appreciated the hotel's location, our Team & their attitude as well as the breakfast buffet.
Looking forward to welcome you back soon again.
Best wishes,
Nadine Fernbacher
General Manager
Park Inn by Radisson Baku Hotel
8/10 Bien
Voyageur vérifié
23 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en octobre 2017
Dear Guest,
Thank you very much for your warm feedback!
I was truly delighted to learn that you enjoyed your stay and appreciated the hotel's location and our breakfast buffet.
I believe that after experiencing Park Inn atmosphere with us, you will become a great fan of Park Inn hotels worldwide.
We look forward to welcoming you back soon again!
Best wishes,
Eylem Findik
General Manager
Park Inn by Radisson Baku Hotel
8/10 Bien
konstantin
1 oct. 2016
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
konstantin
8/10 Bien
Adrien
1 avr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Adrien
8/10 Bien
Husain
25 mai 2024
Les points forts : Propreté et personnel et service
Husain
Séjour de 3 nuits en mai 2024
8/10 Bien
Vijay
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vijay
Séjour de 1 nuit en avril 2024
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 6 mai 2024
Dear Vijay,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience was during their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recent stay at Radisson Hotel Baku was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with recommendable memories.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
Fawaz, springfield gardens
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fawaz
Séjour de 3 nuits en avril 2024
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 6 mai 2024
Dear Fawaz,Thank you for sharing your feedback on this platform after your stay at Radisson Hotel Baku.Your great feedback motivate us and we are very glad to know that we were able to make your stay a memorable as well as recommendable.We look forward to have the chance to welcome you back again once you will visit Azerbaijan!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
Saumya
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Saumya
Séjour de 3 nuits en mars 2024
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 2 avr. 2024
Dear Saumya,Thank you very much for taking the time to write about your recent experience at Radisson Hotel Baku. We really appreciate your tremendous feedback.Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience.We are honored that you choose Radisson Hotel Baku and we look forward to welcoming you back again.Yours sincerely,Peter SivyGeneral ManagerRadisson Hotel Baku
2/10 Horrible
Jitae
23 févr. 2024
Jitae
Séjour de 1 nuit en février 2024
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 29 févr. 2024
Dear Jitae,At the very outset we would like to thank you for choosing Radisson Hotel Baku during your short visit in Azerbaijan and for taking the time to share with us your feedback concerning your stay. Please accept our sincere apologies for the inconvenience you may have experienced. We take a great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.We would hope that we will have another chance to welcome you at the Radisson Hotel Baku in the nearest future.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
Josephine
Voyage en groupe, Voyage d’affaires
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Josephine
Séjour de 8 nuits en février 2024
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 2 avr. 2024
Dear Josephine,Thank you for sharing your review about your recent stay at the Radisson Hotel Baku.We are delighted to know that we were able to meet your expectation and provide you with a wonderful time with us. It is our aim to always meet our guests’ expectations and your perfect ratings for the hotel’s products, facilities and services do bring a lot of encouragement to the whole team. Thank you very much.We look forward to welcoming you back to Radisson Hotel Baku and we do hope that we would be able to continually serve you well on your future stays with us.Yours sincerely,Peter SivyGeneral ManagerRadisson Hotel Baku
10/10 Excellent
Dirk
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tolle Unterkunft in einer tollen Stadt
Dirk
Séjour de 4 nuits en février 2024
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 16 févr. 2024
Dear Dirk,It was our pleasure to have you as our guest and we thank you for choosing Radisson Hotel Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Thank you once again for your time and such great review on our page.We look forward to welcoming you back at Radisson Hotel Baku in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
Fernando
Voyage d’affaires
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I will come back to the Radisson blue
Fernando
Séjour de 4 nuits en février 2024
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 13 févr. 2024
Dear Fernando,Thank you very much for taking the time to write about your recent experience at Radisson Hotel Baku. We really appreciate your tremendous feedback.Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience.We are honored that you choose Radisson Hotel Baku and we look forward to welcoming you back again.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
Anthony G
Voyage d’affaires
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony G
Séjour de 1 nuit en janvier 2024
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 13 févr. 2024
Dear Anthony G,We would like to express our gratitude for the ratings you have made about your recent visit. They help us to understand how our guests experience was during their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recent stay at Radisson Hotel Baku was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with recommendable memories.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
Orkhan
29 janv. 2024
Orkhan
Séjour de 3 nuits en janvier 2024
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 13 févr. 2024
Dear Orkhan,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
Miriam
Voyage en groupe
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Miriam
Séjour de 1 nuit en janvier 2024
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 13 févr. 2024
Dear Miriam,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
8/10 Bien
Samip
12 janv. 2024
Samip
Séjour de 1 nuit en janvier 2024
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 13 févr. 2024
Dear Samip,It was our pleasure to have you as our guest and we thank you for choosing Radisson Hotel Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Thank you once again for your time and such great review on our page.We look forward to welcoming you back at Radisson Hotel Baku in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
6/10 Satisfaisant
Gaurav
10 janv. 2024
Gaurav
Séjour de 2 nuits en janvier 2024
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 13 févr. 2024
Dear Gaurav,It was our pleasure to have you as our guest and we thank you for choosing Radisson Hotel Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team. Also constructive ratings have been taken positively on board for future improvements.We look forward to welcoming you back at the Radisson Hotel Baku in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
Nadhmi
27 déc. 2023
Nadhmi
Séjour de 3 nuits en décembre 2023
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 13 févr. 2024
Dear Nadhmi,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
Evgeniia
Voyage en famille
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Radisson is Radisson
Evgeniia
Séjour de 4 nuits en octobre 2023
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 13 févr. 2024
Dear Evgeniia,Thank you for sharing your review about your recent stay at the Radisson Hotel Baku.We are delighted to know that we were able to meet your expectation and provide you with a wonderful time with us. It is our aim to always meet our guests’ expectations and your perfect ratings for the hotel’s products, facilities and services do bring a lot of encouragement to the whole team. Thank you very much.We look forward to welcoming you back to Radisson Hotel Baku and we do hope that we would be able to continually serve you well on your future stays with us.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
Evgeniia
Voyage en famille
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Radisson is Radisson
Evgeniia
Séjour de 2 nuits en octobre 2023
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 13 févr. 2024
Dear Evgeniia,Thank you for sharing your review about your recent stay at the Radisson Hotel Baku.We are delighted to know that we were able to meet your expectation and provide you with a wonderful time with us. It is our aim to always meet our guests’ expectations and your perfect ratings for the hotel’s products, facilities and services do bring a lot of encouragement to the whole team. Thank you very much.We look forward to welcoming you back to Radisson Hotel Baku and we do hope that we would be able to continually serve you well on your future stays with us.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
6/10 Satisfaisant
Joanne
26 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Joanne
Séjour de 3 nuits en novembre 2023
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 29 nov. 2023
Dear Joanne,Thank you very much for taking the time to write about your recent experience at Radisson Hotel Baku. We really appreciate your tremendous feedback.Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience. In the other hand we will look through your valuable comments regarding aroused issues to discuss with related departments for future improvements.We are honored that you choose Radisson Hotel Baku and we look forward to welcoming you back again.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
8/10 Bien
WANSEUNG
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WANSEUNG
Séjour de 6 nuits en novembre 2023
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 29 nov. 2023
Dear Wanseung,Thank you very much for taking the time to write about your recent experience at Radisson Hotel Baku. We really appreciate your tremendous feedback.Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience. In the other hand we will look through your valuable comments regarding aroused issues to discuss with related departments for future improvements.We are honored that you choose Radisson Hotel Baku and we look forward to welcoming you back again.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
EIJI
10 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
EIJI
Séjour de 2 nuits en novembre 2023
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 16 nov. 2023
Dear Eiji ,First of all, we would like to thank you for choosing to stay at the Radisson Hotel Baku and taking the time to express your recent experience. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. Please note that your great feedback will be shared. We hope your travel plans will allow you another visit to Baku and we will have the pleasure of welcome you again in the nearest future!Yours sincerely,Peter SivyGeneral ManagerRadisson Hotel Baku
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good business hotel
Voyageur vérifié
Séjour de 5 nuits en octobre 2023
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 22 oct. 2023
Dear Guest,First of all, we would like to thank you for choosing to stay at the Radisson Hotel Baku and taking the time to express your recent experience.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. Please note that your great feedback will be shared.We hope your travel plans will allow you another visit to Baku and we will have the pleasure of welcome you again in the nearest future!Yours sincerely,Peter SivyGeneral ManagerRadisson Hotel Baku
2/10 Horrible
Mehmet Akif
22 oct. 2023
Mehmet Akif
Séjour de 1 nuit en octobre 2023
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 29 oct. 2023
Değerli Mehmet bey,Öncelikle değerli zamanınızı ayırıp, otelimizde yaşamış olduğunuz tecrübeyi bizlerle paylaştığınız için çok teşekkür ederiz.Verdiğimiz servis kalitesini her geçen gün iyiden daha iyiye arttırmak siz değerli misafirlerimizin yorumlarıyla mümkün olmaktadır ve her bir yorumunuz bizler için büyük önem taşımaktadır. Nazik ve yapıcı geri bildirimizin yönetim ekibimiz tarafından değerlendirileceğini bildirmek isteriz.Umuyoruz ki en yakın zamanda otelimiz hakkındaki olumsuz izleniminizi düzeltmek için sizi yeniden otelimizde ağırlama şansını elde ederiz.Saygılarımızla,Peter Sivy Genel Mudur Radisson Hotel Baku
8/10 Bien
LUIS
Voyage d’affaires
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
LUIS
Séjour de 2 nuits en octobre 2023
Réponse de Peter Sivy | General Manager | Radisson Baku le 18 oct. 2023
Dear Luis,It was our pleasure to have you as our guest and we thank you for choosing Radisson Hotel Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team.We look forward to welcoming you back at the Radisson Hotel Baku in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
Evgeniia
Voyage en famille
5 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Radisson is Radisson
Evgeniia
Séjour de 7 nuits en septembre 2023
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 11 oct. 2023
Dear Evgeniia,Thank you very much for your loyalty as well as taking the time to share your positive feedback about your recent stay and remarkable experience with us.First of all we are very happy to be able to host you in Radisson Hotel Baku. It is a true pleasure for us to read your thoughtful comments and we are glad to hear that we were able to meet your every single expectation in overall.We place great value in your custom, and your continued relationship with Radisson Hotel Baku!Yours Sincerely,Peter Sivy General Manager Radisson Hotel Baku
2/10 Horrible
jan
Voyage d’affaires
23 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Een 2
jan
Séjour de 3 nuits en septembre 2023
Réponse de Peter Sivy | General Manager | Radisson Baku le 24 sept. 2023
Dear Jan Bakker,Thank you for writing your review on Hotels.com following your visit to the Radisson Hotel Baku. Please be assured that we treat all our guest feedbacks with the utmost importance and having read your review, we are concerned to know that your stay was not up to your expectations on this occasion. After careful investigation we were found out that your reservation went through "No show" status and you did not stay in the hotel. Therefore, described experience unfortunately does not correspond to real experience. I hope you will have an opportunity to stay here at Radisson Hotel Baku and see Azeri finest hospitalityWe hope to see you among our guests and make your stay recommendable. Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
8/10 Bien
Üstün, Erftstadt
22 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Üstün
Séjour de 4 nuits en septembre 2023
Réponse de Peter Sivy | Generalmanagerin | Radisson Baku le 24 sept. 2023
Sehr geehrter Ustun, Herzlichen Dank, dass Sie sich die Zeit genommen haben und für Ihr Feedback zu Ihrem Aufenthalt im Radisson Hotel Baku. Es hat uns sehr gefreut, Sie bei uns herzlich begrüßen zu dürfen! Sehr freut es uns, zu lesen, dass Sie mit den Serviceleistungen unserer Mitarbeiter, und die Lage zufrieden waren. Wir würden uns sehr freuen, wenn wir Sie bald wieder im Radisson Baku begrüßen dürfen. Mit freundlichen Grüße, Peter Sivy Generalmanagerin Radisson Hotel Baku
8/10 Bien
Üstün, Erftstadt
21 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Üstün
Séjour de 2 nuits en septembre 2023
Réponse de Peter Sivy | Generalmanagerin | Radisson Baku le 24 sept. 2023
Sehr geehrter Ustun, Herzlichen Dank, dass Sie sich die Zeit genommen haben und für Ihr Feedback zu Ihrem Aufenthalt im Radisson Hotel Baku. Es hat uns sehr gefreut, Sie bei uns herzlich begrüßen zu dürfen! Sehr freut es uns, zu lesen, dass Sie mit den Serviceleistungen unserer Mitarbeiter, und die Lage zufrieden waren. Wir würden uns sehr freuen, wenn wir Sie bald wieder im Radisson Baku begrüßen dürfen. Mit freundlichen Grüße, Peter Sivy Generalmanagerin Radisson Hotel Baku
8/10 Bien
Üstün, Erftstadt
19 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Üstün
Séjour de 1 nuit en septembre 2023
Réponse de Peter Sivy | Generalmanagerin | Radisson Hotel Bak le 20 sept. 2023
Sehr geehrter Ustun, Herzlichen Dank, dass Sie sich die Zeit genommen haben und für Ihr Feedback zu Ihrem Aufenthalt im Radisson Hotel Baku. Es hat uns sehr gefreut, Sie bei uns herzlich begrüßen zu dürfen! Sehr freut es uns, zu lesen, dass Sie mit den Serviceleistungen unserer Mitarbeiter, und die Lage zufrieden waren. Wir würden uns sehr freuen, wenn wir Sie bald wieder im Radisson Baku begrüßen dürfen. Mit freundlichen Grüße, Peter Sivy Generalmanagerin Radisson Hotel Baku
10/10 Excellent
Fatih
Voyage d’affaires
16 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mükemmel
Fatih
Séjour de 4 nuits en septembre 2023
Réponse de Genel Mudur | Peter Sivy | Radisson Hotel Baku le 20 sept. 2023
Değerli Fatih Bey,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. Tüm çalışanlarımız sizlere güler yüz ile en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir.Otelimize gösterdiğiniz ilgiye teşekkür eder, size en yakın zamanda tekrar ''Hoş geldiniz'' diyebilmeyi dileriz.Saygılarımızla,Genel Mudur Peter Sivy Radisson Hotel Baku
8/10 Bien
AMINE
27 août 2023
AMINE
Séjour de 3 nuits en août 2023
Réponse de Peter Sivy | General Manager | Radisson Hotel Baku le 20 sept. 2023
Dear Amine,It was our pleasure to have you as our guest and we thank you for choosing Radisson Hotel Baku.We are thrilled to learn that we were able succeed your expectations during your stay and your positive feedback will be shared among our team.We look forward to welcoming you back at the Radisson Hotel Baku in the nearest future!Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
CEM
14 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CEM
Séjour de 2 nuits en août 2023
Réponse de Peter Sivy le 17 août 2023
Dear Cem,Thank you very much for taking the time to write about your recent experience at Radisson Hotel Baku. We really appreciate your tremendous feedback.Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience.We are honored that you choose Radisson Hotel Baku and we look forward to welcoming you back again.Yours sincerely,Peter Sivy General Manager Radisson Hotel Baku
10/10 Excellent
Jeremy
Voyage en couple
25 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeremy
Séjour de 1 nuit en mai 2023
Réponse de Nadine Fernbacher / General Manager le 8 juin 2023
Dear Jeremy,Thank you very much for your loyalty as well as taking the time to share your positive feedback about your recent stay and remarkable experience with us.First of all we are very happy to be able to host you in Radisson Hotel Baku. It is a true pleasure for us to read your thoughtful comments and we are glad to hear that we were able to meet your every single expectation in overall.We place great value in your custom, and your continued relationship with Radisson Hotel Baku!Yours Sincerely,Nadine Fernbacher General Manager Radisson Hotel Baku
10/10 Excellent
Richard
Voyage en famille
25 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 5 nuits en mai 2023
Réponse de Nadine Fernbacher / General Manager le 8 juin 2023
Dear Richard, Thank you very much for choosing to stay at Radisson Hotel Baku. We are delighted that you have taken the time to share your experience especially regarding hotel services & colleagues who made your stay memorable. We look forward to welcoming you back soon. Best Regards, Nadine Fernbacher General Manager Radisson Hotel Baku.
8/10 Bien
Matthew
25 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Réponse de Nadine Fernbacher / General Manager le 8 juin 2023
Dear Matthew, Thank you for sharing your feedback on this platform after your stay at Radisson Hotel Baku. Your great feedback motivate us and we are very glad to know that we were able to make your stay a memorable as well as recommendable. We look forward to have the chance to welcome you back again once you will visit Azerbaijan! Yours sincerely, Nadine Fernbacher General Manager Radisson Hotel Baku
8/10 Bien
HIKMET
24 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HIKMET
Séjour de 4 nuits en mai 2023
Réponse de Nadine Fernbacher / General Manager le 8 juin 2023
Dear Hikmet,Thank you for taking your time to leave a review after your recent stay at the Radisson Baku Hotel.I am very excited to learn that your stay with us was to your satisfaction. Together with our team we strive to provide the best service to all our guests and having received such positive reviews motivates us and gives a sign that all our efforts deliver a great guest experience.Thank you once again for choosing to stay at Radisson Hotel Baku and we look forward to welcoming you back again on your future visit to Azerbaijan.Yours sincerely,Nadine Fernbacher General Manager Radisson Hotel Baku
4/10 Médiocre
CHARLOTTE
1 mai 2023
CHARLOTTE
Séjour de 6 nuits en avril 2023
Réponse de Nadine Fernbacher / General Manager le 23 mai 2023
Dear Charlotte,Hope you had a comfortable journey back home. Thank you for writing your review on this platform following your visit to th Radisson Hotel Baku. Please be assured that we treat all our guest feedbacks with the utmost importance and having read your review, we are concerned to know that your stay was not up to your expectations on this occasion. I would appreciate if you will able to share more details in this regards that negatively impacted to your overall experience.We hope to see you among our guests again and make your stay much more enjoyable!Yours sincerely,Nadine Fernbacher General Manager Radisson Hotel Baku
10/10 Excellent
Amer
25 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amer
Séjour de 3 nuits en avril 2023
Réponse de Nadine Fernbacher / General Manager le 1 mai 2023
Dear Amer,Thank you so much for sharing such a beautiful and detail oriented feedback. Such reviews is the best compliment for us here at Park Inn by Radisson Baku as it is all about small touches that make big differences. We are very glad to know that you enjoyed your experience at our property.Thank you once again for choosing to stay at Park Inn by Radisson Baku and we look forward to welcoming you back again on your future visit to Baku.Yours sincerely,Nadine FernbacherGeneral ManagerPark Inn by Radisson Baku
10/10 Excellent
Ernesto, Boynton Beach
Voyage en couple
23 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ernesto
Séjour de 3 nuits en avril 2023
Réponse de Nadine Fernbacher / General Manager le 25 avr. 2023
Dear Ernesto,Thank you very much for your loyalty as well as taking the time to share your positive feedback about your recent stay and remarkable experience with us.First of all we are very happy to be able to host you in Park Inn by Radisson Baku. It is a true pleasure for us to read your thoughtful comments and we are glad to hear that we were able to meet your every single expectation in overall.We place great value in your custom, and your continued relationship with Park Inn by Radisson Baku!Yours Sincerely,Nadine Fernbacher General Manager Park Inn by Radisson Baku
2/10 Horrible
WALEED
Voyage en groupe
11 janv. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Disappointed
WALEED
Séjour de 5 nuits en janvier 2023
Réponse de Nadine Fernbacher / General Manager le 11 janv. 2023
Dear Waleed,At the very outset we would like to thank you for choosing Park Inn by Radisson Baku during your short visit in Azerbaijan and for taking the time to share with us your feedback concerning your stay. Please accept our sincere apologies for the inconvenience you may have experienced. We take a great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. In the other hand as part of our promise to enhance our property and service, we are currently renovating areas of the hotel. Therefore please let me apologize for the inconvenience you had with the stairs to our entrance.Our bellboy team is around in the lobby and at the hotel entrance to help you with your luggage and make the arrival as convenient for you as possible. Beside that we are offering all services you are used to without limitations.In the future we will be pleased to welcome you in our new lobby and create memorable moments in our bar and restaurant. We would be pleased to welcome you again and hopefully we can persuade you then to receive your full rating.We thank you for your support and patience.With best regards,Nadine FernbacherGeneral Manager
10/10 Excellent
Ammar
Voyage en famille
8 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ammar
Réponse de Nadine Fernbacher / General Manager le 10 janv. 2023
Dear Ammar,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Nadine Fernbacher General Manager Park Inn by Radisson Baku
8/10 Bien
Jeppe Lund
Voyage d’affaires
15 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeppe Lund
Séjour de 1 nuit en décembre 2022
Réponse de Nadine Fernbacher / General Manager le 27 déc. 2022
Dear Jeppe Lund,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Nadine FernbacherGeneral ManagerPark Inn by Radisson Baku
10/10 Excellent
Yunis
Voyage d’affaires
20 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yunis
Séjour de 1 nuit en novembre 2022
Réponse de Nadine Fernbacher | General Manager le 30 nov. 2022
Dear Yunis,Thank you very much for taking time and posting your review. It is a great pleasure for us to learn that you enjoyed your stay and I thank you for recommending and sharing your positive comments about our hotel.I am looking forward to seeing you in the nearest future!Yours sincerely,Nadine FernbacherGeneral ManagerPark Inn by Radisson Baku
6/10 Satisfaisant
Evgeny
19 nov. 2022
Evgeny
Séjour de 2 nuits en novembre 2022
6/10 Satisfaisant
ROBIN
20 mai 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
ROBIN
Séjour de 2 nuits en mai 2022
Réponse de Nadine Fernbacher | General Manager le 10 juin 2022
Dear Robin,
It was our pleasure to have you as our guest and we thank you for choosing Park Inn by Radisson Baku.
We are thrilled to learn that generally we were able succeed your expectations during your stay.
We look forward to welcoming you back at Park Inn by Radisson Baku in the nearest future!
Yours sincerely,
Nadine Fernbacher | General Manager | Park Inn by Radisson Baku
10/10 Excellent
BAHRIYE ISIL
Voyage d’affaires
7 mai 2022
Les points forts : Propreté, personnel et service, confort de la chambre
BAHRIYE ISIL
Séjour de 3 nuits en mai 2022
Réponse de Nadine Fernbacher | General Manager le 16 mai 2022
Dear Bahriye Isil,
Thank you very much for taking the time to write about your recent experience at Park Inn by Radisson Baku. We really appreciate your tremendous feedback. Our main goal is to be the best home away from home for our guests and we work hard everyday to maintain our high level of service, while keeping a friendly environment and creating a personalized experience.
We are honored that you choose Park Inn by Radisson Baku and we look forward to welcoming you back again!
Yours sincerely,
Nadine Fernbacher | General Manager | Park Inn by Radisson Baku