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Avis sur Four Seasons Hotel Baku

5 out of 5
Four Seasons Hotel Baku
1 Neftchilar Avenue, Baku

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 136 avis sur 164." "
Note des voyageurs de 8 (Bien), d’après 21 avis sur 164." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 164." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 164." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 164." "

9,8/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Bastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2018

10/10 Excellent

Dasein, Vancouver

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic property & excellent service.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Dasein, Vancouver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent staff & facilities. Great walkable location to old city. Comfortable beds.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Anastasiia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just fantastic
Séjour de 4 nuits en avril 2024

10/10 Excellent

konstantin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff and location are great
Séjour de 3 nuits en avril 2024
Réponse de Four Seasons Hotel Baku le 29 avr. 2024
Dear Konstantin, This is such a great feedback and thank you so much for sharing. We hope to see you again soon! Best wishes, Four Seasons Hotel Baku

10/10 Excellent

hafeez

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a great time...the staffs were helpful and amazing. Location is right in the middle of everything
Séjour de 4 nuits en avril 2024
Réponse de Four Seasons Hotel Baku le 29 avr. 2024
Dear Hafeez, Thank you for your review. It was a pleasure to have you as our guest. We are happy to read that you enjoyed everything we have to offer and would be delighted to welcome you back again soon!Best wishes, Four Seasons Hotel Baku

10/10 Excellent

Gonul, Aventura

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luxurious hotel, very large and clean rooms, friendly staff, We will definitely stay here again
Séjour de 3 nuits en mars 2024
Réponse de Four Seasons Hotel Baku le 8 avr. 2024
Dear Gonul,Thank you for taking the time to write us a review. We are delighted your stay was up to your expectations and that you enjoyed your overall experience. We truly appreciate your feedback and hope to welcome you back again soon!Best wishes, Four Seasons Hotel Baku

10/10 Excellent

Fahad

Séjour de 7 nuits en février 2024
Réponse de Four Seasons Hotel Baku le 16 avr. 2024
Dear Fahad, Thank you very much for taking the time to share your feedback with us. We hope to see you again soon! Best wishes,

10/10 Excellent

Stas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Abdulla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Superb location.
Séjour de 3 nuits en novembre 2023
Réponse de PR Team, Four Seasons Hotel Baku le 4 déc. 2023
Dear Abdulla, Thank you for taking the time to write a review - we are happy that you enjoyed your overall experience particularly highlighting the location. We hope to be welcoming you at Four Seasons Hotel Baku again in the nearest future. Best wishes, Four Seasons Hotel Baku

10/10 Excellent

Yildiz

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mükemmel
Séjour de 5 nuits en novembre 2023

10/10 Excellent

Sofia

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Hotel manager Ozgut provides excellent service
Hotel manager Ozgut was exceptional addressing some minor issues with the room. You can see that management is very keen on providing 5 star service to a beautiful facility , that is located in very good part of the city.
Séjour de 4 nuits en octobre 2023
Réponse de Four Seasons Hotel Baku le 17 oct. 2023
Dear Sofia, Thank you very much for taking the time to write such a wonderful feedback! It is a pleasure to read about our Hotel Manager Mr. Ozgur Sezercan's contribution to present a memorable experience for you - we will certainly pass your compliments to him. We wish you all the best and hope to welcome you back again in our hotel soon! Sincerely,

10/10 Excellent

ELIAS

Séjour de 2 nuits en avril 2023

6/10 Satisfaisant

ELIAS

Séjour de 1 nuit en avril 2023

10/10 Excellent

Fatima

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent property .. as expected from a four seasons ..
Séjour de 2 nuits en mars 2023

10/10 Excellent

melda

Séjour de 1 nuit en janvier 2023

10/10 Excellent

Arash, Plano

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The perfect hotel! Clean, best location in town, safe, nice staff and the most perfect pool! The pool is amazing!! We loved out stay and can't wait to go back.
Réponse de Jeyla Jalilova, PR Coordinator le 11 janv. 2023
Dear Arash,Thank you for taking the time to write us a review. We are delighted your stay was up to your expectations and that you enjoyed your overall experience. We truly appreciate your feedback and hope to welcome you back again soon!Best wishes, Four Seasons Hotel Baku

10/10 Excellent

Monica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice quite easy access
Séjour de 3 nuits en octobre 2022
Réponse de Semra Aliyeva, PR Coordinator le 6 déc. 2022
Dear Monica,Thank you for taking the time to write us a review. We are delighted your stay was up to your expectations and that you enjoyed your overall experience. We truly appreciate your feedback and hope to welcome you back again soon!Best wishes, Four Seasons Hotel Baku

10/10 Excellent

Yacob

Séjour de 1 nuit en août 2022

10/10 Excellent

Giuseppe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good location, fantastic building
Séjour de 3 nuits en août 2022
Réponse de Semra Aliyeva, PR Coordinator le 6 déc. 2022
Dear Giuseppe,Thank you for taking the time to write us a review. We are delighted your stay was up to your expectations and that you enjoyed your overall experience. We truly appreciate your feedback and hope to welcome you back again soon!Best wishes, Four Seasons Hotel Baku

10/10 Excellent

christophe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique experience : beautiful place, ideally located, with an incredibly professional and friendly staff.
Séjour de 5 nuits en juillet 2022
Réponse de Semra Aliyeva, PR Coordinator le 6 déc. 2022
Dear Christophe, This is such wonderful feedback and thank you so much for sharing. We hope to see you again soon! Best wishes, Four Seasons Hotel Baku

10/10 Excellent

shirley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel lovely staff
Séjour de 4 nuits en juillet 2022

10/10 Excellent

Mohammed

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Florian

Séjour de 5 nuits en juin 2022

10/10 Excellent

Khaled, Omariya

Les points forts : Propreté, personnel et service, équipements
The hotel is perfect apart from the carpet in the lobby had some stains and seemed really old. Some fine tuning touches need to be there. lighting in the Suite Living room is really limited and dark. Overall, the hotel is really good.
Séjour de 5 nuits en mai 2022
Réponse de Semra Aliyeva, PR Coordinator le 6 déc. 2022
Dear Khaled, Thank you for your review. We will be sure to send your kind remarks to our team members. Your feedback regarding your experience at Suite Living Room has been shared with our operations team. We hope to welcome you back soon and can ensure you that your next stay will be perfect in every way. Best wishes,Four Seasons Hotel Baku

6/10 Satisfaisant

jatinder

Les points forts : Propreté, personnel et service, confort de la chambre
Usual City Business Hotel
Good location and good staff. No four seasons wow factor. Only one choice of dining venue. May try another newer hotel if visiting Baku again
Séjour de 3 nuits en mai 2022
Réponse de Semra Aliyeva, PR Coordinator le 6 déc. 2022
Dear Jatinder, Thank you for your review. It was a pleasure to have you as our guest and we sincerely appreciate your feedback regarding Dining venue. We hope to have the pleasure of welcoming you back again soon!Best wishes,Four Seasons Hotel Baku

10/10 Excellent

Jose, Houston

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2022

10/10 Excellent

Fatima

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2022

10/10 Excellent

MOHAMED

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en septembre 2021

10/10 Excellent

Mohammad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent time
Great hotel very professional staff really friendly Nice rooms with great view if you take the sea view It’s location is the best to visit Baku
Séjour de 3 nuits en février 2020
Réponse de Leila Aliyeva le 2 mars 2020
Dear Mohammad, Thank you so much for choosing us and sharing this kind feedback. We are very glad to know that you enjoyed your experience at Four Seasons Hotel Baku. Thank you for highlighting the service our team provides, rooms overlooking to the Caspian Sea and the prime location of our property specifically. Looking forward to greeting you again here in Baku. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing location and great stuff , the food is amazing in this hotel
Séjour de 3 nuits en janvier 2020
Réponse de Leila Aliyeva le 3 févr. 2020
Dear Anonymous, Thank you very much for your kind comments. We are happy to know that you enjoyed your experience. Looking forward to greeting you again. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

Mohamed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent location in the old town.
Séjour de 3 nuits en janvier 2020
Réponse de Leila Aliyeva le 3 févr. 2020
Dear Mohamed, Thank you for sharing this review with us and the world. We are happy to know you found the location of our property comfortable and enjoyed your stay here at Four Seasons Hotel Baku. Looking forward to seeing you again among our guests. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice spa pool,rooms good size.close to old palace.
Séjour de 6 nuits en janvier 2020
Réponse de Leila Aliyeva le 23 janv. 2020
Dear Anonymous, Thank you for your kind feedback. We are glad to know that you were satisfied with your stay and looking forward to welcoming you again. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

L

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay here
Excellent hotel with convenient city centre location! Beautiful views over old town and Philharmonic concert hall park. Didn’t try the restaurant, but accommodation was very comfortable and the staff was very courteous and helpful. Four seasons never lets down.
Séjour de 1 nuit en janvier 2020
Réponse de Leila Aliyeva le 7 janv. 2020
Dear L, Thank you so much for trusting to us during your visit to Baku. We are extremely happy to know that you enjoyed your experience: location of the hotel; view to the Historical Old City and Park. On behalf of Four Seasons team, we are looking forward to welcoming you not only in Baku, but also in any of the beautiful destinations all over the world. Thank you, once again. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

alsuliti

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very nice trip. I love the place of the hotel, it was almost in the middle of everything The old town was just behind it.
Séjour de 5 nuits en décembre 2019
Réponse de Leila Aliyeva le 25 déc. 2019
Dear alsuliti, Thank you a lot for sharing this kind feedback towards Four Seasons Hotel Baku. We are glad to know that you enjoyed your overall experience and location of our property. Looking forward to welcoming you again. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de Leila Aliyeva le 25 déc. 2019
Thank you a lot for giving us a perfect rating. We appreciate your support a lot.

10/10 Excellent

Olga

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Идеальный отель.
Для отдыха в Баку - лучший отель! Абсолютный комфорт (просторно, чисто, вкусно) у стен Старого города, прекрасные виды из окон, Бульвар - через дорогу. Трудно придумать что-то лучшее.
Séjour de 3 nuits en décembre 2019
Réponse de Leila Aliyeva le 25 déc. 2019
Уважаемая Ольга, Спасибо большое за Ваше доверие отелю Four Seasons Baku. Мы рады знать, что все Ваши ожидания были оправданы, и, особенно, Вам понравился вид и местоположение отеля. С нетерпением будем ждать Вас ещё. С Уважением, Лейла Алиева Public Relations Manager

10/10 Excellent

Lyudmila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Красивый БАКУ
Прекрасное расположение отеля. Рядом старый город, остановка автобусов, близко станция метро. Персонал приветливый и доброжелателен. Посещали бассейн , сауну, хамам. Мы с супругом остались очень довольны путешествием
Séjour de 6 nuits en novembre 2019
Réponse de Leila Aliyeva le 6 déc. 2019
Уважаемая Lyudmila, Спасибо Вам большое за столь подробный и приятный отзыв о Four Seasons Hotel Baku. Мы безмерно рады знать, что наш персонал, расположение отеля в городе, услуги Jaleh SPA оправдали все Ваши ожидания. Отдохнувший гость для нас лучший комплимент. Будем с нетерпением ждать Вашу семью вновь в тёплом городе Баку. С Уважением, Лейла Алиева Public Relations Manager

10/10 Excellent

Abdulla

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2019
Réponse de Leila Aliyeva le 29 nov. 2019
Dear Abdulla, Thank you a lot for this kind review. We are happy to know you enjoyed your stay. Looking forward to greeting you again. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

Mete

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mükemmel odalar , Mükemmel kahvaltı Otel müdürü Fırat Beye teşekkürler
Séjour de 3 nuits en novembre 2019
Réponse de Leila Aliyeva le 29 nov. 2019
Saygili Mete, Bu tür geri bildirimleri paylaştığınız için teşekkür ederiz. Four Seasons Hotel Baku'deki deneyimlerinizi burada yaşadığınızı bilmek bizi çok mutlu etti: Zafferano Restaurant'da kahvaltı, odanızda. Nazik yorumunuzu Yiyecek ve İçecek Müdür Yardımcısı Fırat Sarıdikmen'e ileteceğimizden emin olmak isteriz. Tekrar teşekkürler. En yakın zamanda sizi karşılamayı dört gözle bekliyoruz. Saygılarımla, Leila Aliyeva Public Relations Manager

8/10 Bien

ALMASH, Dubai

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
everything was ok in the room except we need islamic toilet
Séjour de 4 nuits en novembre 2019
Réponse de Leila Aliyeva le 25 nov. 2019
Dear ALMASH, Thank you very much for sharing this feedback. We are glad to know you enjoyed your experience at Four Seasons Hotel Baku. Please kindly note that shattaf is available upon request. During your next visit please let our Housekeeping Team know whatever you need, our staff members will be happy to assist your request. Looking forward to welcoming you again here in Baku. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019
Réponse de Leila Aliyeva le 22 nov. 2019
Dear Anonymous, Thank you a lot for giving us a perfect rating. We appreciate your support a lot. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

azari

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice 🔥🔥
Séjour de 2 nuits en novembre 2019
Réponse de Leila Aliyeva le 12 nov. 2019
Dear azari, Thank you a lot for giving us a perfect rating. We truly appreciate your support. Looking forward to greeting you again. Bets Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It waa an amazing hotel. I loved everything about it.
Séjour de 3 nuits en octobre 2019
Réponse de Leila Aliyeva le 4 nov. 2019
Dear Anonymous, Thank you a lot for sharing this kind feedback. We are very glad to know that you enjoyed your experience at Four Seasons Hotel Baku and looking forward to greeting you again. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2019
Réponse de Leila Aliyeva le 4 nov. 2019
Dear Anonymous, Thank you very much for giving us a perfect rating. We appreciate your support a lot. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2019
Réponse de Leila Aliyeva le 29 oct. 2019
Thanks for the five-star review. We truly appreciate your feedback.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel. Spacious. Clean. I just wish there was a vanity chair in the bathroom.
Séjour de 3 nuits en octobre 2019
Réponse de Leila Aliyeva le 29 oct. 2019
Dear Anonymous, Thank you a lot for giving us a perfect rating. We appreciate your support a lot and glad to know that you enjoyed your experience at Four Seasons Hotel Baku. Thank you for your comment regarding the bathroom set up. We will definitely pass it to the related department. Looking forward to seeing you again among our guests. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

abdulaziz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2019
Réponse de Leila Aliyeva le 29 oct. 2019
Dear abdulaziz, Thank you for the great rating. We greatly appreciate. Looking forward to greeting you again. Best Regards, Leila Aliyeva Public Relations Manager

6/10 Satisfaisant

Carli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best staff ever!!
the best service i ever got!!! ,amazing staff good breakfast very nice rooms , the only reason that we didn't enjoyed very much is that Arduan the president of Turkey came to stay in the hotel and all the security was very not pleasant
Séjour de 4 nuits en octobre 2019
Réponse de Leila Aliyeva le 7 nov. 2019
Dear Carli, Thank you a lot for sharing this review. We are thrilled to know that our staff made your stay nice and comfortable. Please accept our apologizes for all the inconveniences caused during your experience. Thank you for your support. Looking forward to your next visit with us and hope to make your next experience much more memorable. Best Regards, Leila Aliyeva Public Relations Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2019
Réponse de Leila Aliyeva le 9 oct. 2019
Thank you very much for giving us a perfect rating. Looking forward to greeting you again!:)