4/10
We recently stayed at this property and wanted to share some important feedback.First and most concerning: the bunk bed ladder in our sonâs room had several loose nails. This is a serious safety issueâespecially for a childâs sleeping area. Honestly, itâs hard to understand why nails were used instead of screws in such a critical fixture.Second, the dishwasher was completely nonfunctional during our stay. There was no water entering the unit, and itâs clear this wasnât a new issue. It simply wasnât working when we arrived, which was both inconvenient and disappointing.Additionally, the Wi-Fi was extremely unreliable, making it difficult to stay connected even briefly.While we appreciated Vacasaâs quick responses to our messages, unfortunately no actual action was taken to resolve the dishwasher issue. As a consequence I asked for a partial refundâand again, there was no follow-up.We booked this stay with the expectation of a safe and functional space for our family, but the lack of maintenance and meaningful support made it a frustrating experience. We hope this feedback helps improve future guest experiences, but as it stands, we were deeply disappointed.Sincerely,Guido
Guido M.
Séjour de 7 nuits en juin 2025