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Avis sur Hilton Vacation Club San Luis Bay Avila Beach

3.5 out of 5
Hilton Vacation Club San Luis Bay Avila Beach
3254 Avila Beach Drive, Avila Beach, CA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 525 avis sur 847." "
Note des voyageurs de 8 (Bien), d’après 218 avis sur 847." "
Note des voyageurs de 6 (Satisfaisant), d’après 58 avis sur 847." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 847." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 847." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

RENE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super établissement, vue imprenable sur l’ Océan.
Établissement de très Grand standing, tout confort , vue imprenable sur l’ Océan. Loin de tout Supermarché le plus proche 15 km.
Séjour de 4 nuits en septembre 2019

10/10 Excellent

Emmanuelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel à Avila Beach
Arrêt à Avila Beach lors de notre road trip en famille. Chambre immense avec cuisine. Très propre, personnel très accueillant . Nous ne restions qu’une nuit et n’avons pas pu profiter de toutes les infrastructures dont la piscine. De nombreux barbecues installés en extérieur pour se faire ses propres grillades.
Séjour de 1 nuit en octobre 2018

8/10 Bien

didier, melun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très Bien
De loin la meilleure réservation de notre quinzaine. PARFAIT !!!!!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

2/10 Horrible

Andre

Séjour de 3 nuits en avril 2024
Réponse de Chris le 12 mai 2024
I'm sorry to hear that your stay wasn't up to your expectations. If you could let us know what went wrong so that we can address it we would appreciate it.

10/10 Excellent

shannon, FRESNO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay. Clean room.
Séjour de 1 nuit en mars 2024
Réponse de Chris le 12 mai 2024
Thank you so much for your feedback. We are happy to hear that you enjoyed your stay and look forward to seeing you again soon.

8/10 Bien

Frederick, Wasco

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We’ve stayed there before during the previous owners, it’s still a great place to stay
Séjour de 1 nuit en mai 2024
Réponse de Chris le 12 mai 2024
Thank you so much for your feedback. We are happy to hear that you enjoyed your stay and look forward to seeing you again soon.

6/10 Satisfaisant

bartley

Séjour de 1 nuit en mai 2024

8/10 Bien

Kailea

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay, my room was nice and I really enjoyed the deep soaking tub. I liked having a full kitchen, that gave me a lot of flexibility to be more frugal during my stay and not eating out. Be warned* The “concierge” was really just a sales rep for the resort and was pretty pushy about plans during my visit and if could make time for an hour long presentation. Are people really still buying into time shares these days?
Séjour de 2 nuits en avril 2024
Réponse de Chris le 3 mai 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us. I will pass along your comments about the Concierge to the Marketing Manager so that he is aware. We look forward to seeing you again.

8/10 Bien

Sylvia A.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I paid more for the room I had this time, but it's view of the water was not as good.
Séjour de 4 nuits en avril 2024
Réponse de Chris le 3 mai 2024
Thank you for your feedback. I'm apologize that the view wasn't as good as your last visit, we do our best to get everyone the best view possible however we aren't always able to. We look forward to seeing you again.

10/10 Excellent

Cheryl

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful views with great room sizes! It was very handicap accessible for my mom who is wheelchair bound. Has great amenities where we BBQed with a view!
Séjour de 3 nuits en mars 2024
Réponse de Chris le 22 avr. 2024
Thank you so much for your feedback. We are happy to hear that you enjoyed your stay with us and that the room accommodations were satisfactory. We look forward to seeing you again soon.

10/10 Excellent

Jasjeet Mohan Singh, Calgary

Séjour de 2 nuits en avril 2024
Réponse de Chris le 3 mai 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Megan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Family friendly. Avila is amazing.
Séjour de 2 nuits en avril 2024
Réponse de Chris le 12 avr. 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.

4/10 Médiocre

Nancy

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Walls are thin between rooms! You hear it all. Beds are old, lumpy, smelly. Soon as I got there, they tried to talk me into a membership which was annoying but I liked the magazine they gave me & map of the town. I liked the views from hotel. The town is cute.
Séjour de 2 nuits en avril 2024
Réponse de Chris le 12 avr. 2024
Thank you so much for your feedback and letting us know about the mattress. We will look into getting a new a mattress for the room.

10/10 Excellent

CLARE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Chris le 12 avr. 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.

10/10 Excellent

Laura

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding hotel for families. I almost do not want to tell everyone how amazing the views are or the large size of the rooms. Or tell about the super kind and attentive staff because I want to keep it my little place. Book it. Book it now!
Séjour de 5 nuits en mars 2024
Réponse de Chris le 12 avr. 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.

8/10 Bien

Debbie

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was nice but could use an update. Staff was very nice and the place was clean. We had a great time.
Séjour de 3 nuits en avril 2024
Réponse de Chris le 12 avr. 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon. We are scheduled to do some remodelling at the beginning of next year.

10/10 Excellent

LORI, Hanford

Voyage en couple
We love this place
Séjour de 3 nuits en mars 2024
Réponse de Chris le 12 avr. 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.

4/10 Médiocre

Amberley

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Rooms severely outdated. Repair and modernization needed, no housekeeping within stay, no food/dining options in hotel. Elevator extremely slow, understaffed.
Séjour de 2 nuits en mars 2024
Réponse de Chris le 21 mars 2024
Thank you for your feedback. We are scheduled to remodel our rooms and lobby area next year which is going to include a grab and go station.

10/10 Excellent

Kevin, Visalia

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This suite was very nice sized. It did lack "charm," as it seemed a little outdated.
Séjour de 2 nuits en mars 2024
Réponse de Chris le 21 mars 2024
Thank you for your feedback. We're happy to hear that you enjoyed your stay with us and hope to see you again soon. We are scheduled to do some room and lobby remodelling next year.

10/10 Excellent

Sue

Voyage en couple
Les points forts : Équipements
Great staff, loved room location, love the grounds.
Séjour de 3 nuits en mars 2024
Réponse de Chris le 21 mars 2024
Thank you for your feedback. We're happy to hear that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Warren

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location and surrounding attractions Property is nice too.
Séjour de 1 nuit en mars 2024
Réponse de Chris le 21 mars 2024
Thank you for your feedback. We're happy to hear that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Jared

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property. Staff was great. Lots of games (ping pong, pickle ball, ect.) available to guests.
Séjour de 2 nuits en février 2024
Réponse de Chris le 4 mars 2024
We're so happy to hear that you enjoyed your stay with us and that our staff made your stay enjoyable. We hope to see you again soon.

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

6/10 Satisfaisant

Brad

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Ok. The facility is dated. Also charged me a resort fee. Certainly not a resort.
Séjour de 2 nuits en février 2024
Réponse de Chris le 4 mars 2024
I'm sorry to hear that you weren't impressed with the property. We are scheduled to undergo some renovations to our rooms and lobby area starting January of 2025.

10/10 Excellent

karolina

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Highly recommended!! Beautiful location, 8 min walk to town, big comfortable room with amazing views. Very nice service.
Séjour de 1 nuit en février 2024
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and and hope to see you again soon.

10/10 Excellent

Lori

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay!
We love staying here. Very nice amenities and a beautiful view of the Pacific Ocean.
Séjour de 1 nuit en février 2024
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Jim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Avila Beach location.
Spacious room. Great access to Avila beach as well as restaurants. Enjoyed the two pickleball courts onsite as well as the hot tub. We didn't use the pool but noticed that it was a comfortable temperature for February.
Séjour de 7 nuits en février 2024
Réponse de Chris le 4 mars 2024
Thank you for your feedback. I'm happy hear that you utilized some of the amenities we have here. We hope to see you again soon.

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

8/10 Bien

Louisa

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

2/10 Horrible

angie

Séjour de 1 nuit en février 2024
Réponse de Chris le 21 mars 2024
I see that you gave us a 1 out of 5 but didn't provide any details. I'm sorry that things didn't meet your expectations. In the future please let us know what we can do to improve your stay with us. Thank you!

6/10 Satisfaisant

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our suite was very nice. The bed was just ok. The staff really pushed for us to go to a time share meeting, which we didn’t like. Also our beautiful suite overlooked a huge flat roof. Terrible view!
Séjour de 2 nuits en février 2024
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We will have someone look into the mattress and see if it's ready to be changed out. Unfortunately not all of our rooms have the ocean view but we try our best to get as many guests the best view we can based on occupancy.

10/10 Excellent

Tara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Jacklyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was super friendly and helpful. The view was spectacular, and the sunsets/sunrise was breathtaking! Easy walking distance to restaurants and shops and the beach. Would definitely come back!
Séjour de 3 nuits en janvier 2024
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Monika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great stay. Amazing view and good service.
Séjour de 1 nuit en janvier 2024
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

8/10 Bien

peter

Voyage en couple
Loved the seating outside overlooking the beach. Bed very comfortable nice large studio
Séjour de 2 nuits en janvier 2024
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Jeanette

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We will be back!
The staff were very friendly, welcoming, and helpful. Thank you to Reed and Chris for making our stay comfortable.
Séjour de 2 nuits en janvier 2024
Réponse de Chris le 14 janv. 2024
Thank you for your feedback. I will pass your compliments on to the team.

10/10 Excellent

JOHN

Voyage en famille
Les points forts : Équipements
Séjour de 3 nuits en décembre 2023
Réponse de Chris le 14 janv. 2024
Thank you for your feedback.

10/10 Excellent

Gabriel, Elk Grove

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2023
Réponse de Chris le 14 janv. 2024
Thank you for your feedback.

8/10 Bien

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Chris le 14 janv. 2024
Thank you for your feedback.

10/10 Excellent

Meghna

Séjour de 1 nuit en décembre 2023
Réponse de Chris le 7 janv. 2024
Thank you so much for your feedback. We look forward to seeing you again.

8/10 Bien

Taylor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

8/10 Bien

Carol

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would give it 5 stars, but the hot tub wasnt hot enough, about 93-4 degrees. Geogeous views! Wonderful stay for families and couples. The game room is large and fun!
Séjour de 2 nuits en décembre 2023
Réponse de Chris le 7 janv. 2024
Thank you so much for your feedback. We look forward to seeing you again.

10/10 Excellent

Colleen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So many amenities for all ages, definitely would recommend this hotel!
Séjour de 1 nuit en décembre 2023
Réponse de Chris le 7 janv. 2024
Thank you so much for your feedback. We look forward to seeing you again.

8/10 Bien

Todd

Les points forts : Propreté et personnel et service
Réponse de Chris le 4 mars 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Marivel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Chris le 5 déc. 2023
Thank you for your feedback. We hope to see you again soon.

6/10 Satisfaisant

Terry W.

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
So disappointed - no restaurants… after a 7 hour drive food would have been great….
Séjour de 1 nuit en septembre 2023
Réponse de Chris le 5 déc. 2023
I'm sorry for your experience, unfortunately we do not have a resturant on-site however we do have vending machines for guest use.

6/10 Satisfaisant

kristine

Voyage en couple
The units are great, clean, with a nice kitchen and bath. Beds are comfy. Walls can be thin but not terrible. What is bad is the 4pm checkin and 10am checkout and mandatory $33 resort fee. Gimme a break. You have no time to play golf or tennis or use the pool in that timeframe yet you are billed no matter. Outrageous. And they wouldn’t extend the 10am checkout. Just beware what you are getting
Séjour de 2 nuits en novembre 2023
Réponse de Chris le 5 déc. 2023
I'm so sorry for your experience. The resort fee is a mandatory fee charged to all our hotel guests. We truly hope you come back and stay a few nights where you can really enjoy the amenities of the property.

10/10 Excellent

Zoua, Clovis

Voyage en couple
Beautiful, modern and clean hotel with full kitchen. The price was affordable and reasonable. Also, great customer service and all staff were friendly and accommodating.
Séjour de 1 nuit en novembre 2023
Réponse de Chris le 5 déc. 2023
Thank you for your feedback. We hope to see you again soon.