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Avis sur Days Inn by Wyndham Austintown

3 out of 5
Days Inn by Wyndham Austintown
5425 Clarkins Drive, Austintown, OH

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 143 avis sur 748." "
Note des voyageurs de 8 (Bien), d’après 154 avis sur 748." "
Note des voyageurs de 6 (Satisfaisant), d’après 123 avis sur 748." "
Note des voyageurs de 4 (Médiocre), d’après 144 avis sur 748." "
Note des voyageurs de 2 (Horrible), d’après 184 avis sur 748." "

6,2/10

Propreté

7,0/10

Personnel et service

5,4/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

10/10 Excellent

Tsouria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2018

2/10 Horrible

Gary

Voyage en famille, Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Never saw a cleaning person. Room wasn't touched. Reported Sunday morning that toilet was not flushing correctly. Told the front desk that we would be gone, so no big hurry, but we would like it repaired by evening. It was never touched. TV remote didn't work, which we also reported. Grass around the outside was about 1 ft. tall. There was a group there for the weekend and seemed to get the best service. Coffee was like water and one of the women suggested we get coffee from the conference room and it was fine. We didn't even have napkins with our light breakfast. My husband spotted a stack of them by the HOT FOOD for "the group" and the guy at the desk told him the napkins were for the group !! He took 2 anyway. Won't stay there again.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Samantha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff
Séjour de 9 nuits en mai 2024

4/10 Médiocre

Vaughn, Trenton

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Shabby and Worn.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Brad

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
I was in charge of a 15 person group. We rented eight rooms. One room had bedbugs in the bed. Another room had urine on the toilet seat. Four of the rooms were very dirty, including bloody burgers on the wall. Four of the rooms were so dirty those people left for another hotel room. I need to be a reimbursed for four of the rooms. Those people could not stand how dirty the rooms were so they left find another hotel.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Good 2

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Lobby was nice and very clean. The room was the most disgusting place I have ever been. I should have stayed in the car
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Jay

Les points forts : Personnel et service
Les points faibles : Propreté
My girlfriend didn’t like the cleanliness of the bathroom, the room had a smell to it and there was something left in the microwave…
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Israel

Voyage d’affaires, Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
😩
Séjour de 1 nuit en mai 2024

2/10 Horrible

Monte

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

Milli

Les points forts : Personnel et service
Les points faibles : Équipements
my room was clean. however only a third of roll of tp on holder. and no spare roll! thin towels and washcloths only one tiny bar of soap. fortunately I brought my own soap the shower head was great appreciated quiet environment surprised no handicap parking broken drawer on nightstand
Séjour de 1 nuit en mai 2024

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was nice room was clean
Séjour de 2 nuits en mai 2024

10/10 Excellent

Christa

Voyage d’affaires
Les points forts : Personnel et service
I was on call as a travel nurse and needed a place to stay, price was good and bed was comfy.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Elisha

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 1 nuit en avril 2024

10/10 Excellent

James, Lakeside

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Joshua

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Joshua

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I hadn't stayed here before, but it was in an excellent spot for a halfway stop on my trip. Unfortunately I will not be going back. I stayed two separate nights (one on the way out, one on the way back) and both times weren't great. The wifi was out both times, one of my rooms had a couch that looked like it came out of a dumpster, neither room came with tissues (and during the allergy season of course), all the drawer handles were sticky for some reason, the mini fridge kept gurgling the whole night, and the lamp bases looked like they were getting rust spots (and were also sticky to the touch). The free breakfast options were waffles or cereal, but no bowls and no milk (breakfast was from 6-9 and I got there at 7). Ended up buying breakfast at the Wendy's down the street. I will not be staying here again.
Séjour de 1 nuit en avril 2024

2/10 Horrible

LIBBY

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
Tv remote didn’t work, bed sheets were dirty, heater didn’t work, shower was moldy, outlets didn’t work 0/10
Séjour de 1 nuit en avril 2024

2/10 Horrible

Jamie

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I liked the location. I did not like having to walk so far, outside the building, in the dark, the room stunk, the bedding was stained & the bathroom light was blown out.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Marie

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just don’t have to worry about me or my family staying ever again.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Harish

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Gary

Voyage en couple
This place was an average place to stay.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Jeanne

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had to wait 40 minutes to get into tbe room plus there were 10 other guests waiting. There was a smell in the room, outlets did not work on any of the lamps, 1/2 roll of toilet tissue was in the bathroom, no kleenex/ facial tissue, no extra blankets, hair dryer did not work, that outlet kept blowing. Breakfast - no juices in working order, gallon of milk just sitting on the counter, not in a fridge or on ice? Loved the black.out curtains. Is that enough?
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Andrew

Voyage en groupe, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Quick check-in and check-out, but room was rough around the edges and could use a better clean out and TLC. Only there for one night, so wasnt a big deal, but not somewhere id want to stay for too long or bring kids to
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Rachel

Séjour de 1 nuit en avril 2024

2/10 Horrible

Marie A.

Séjour de 1 nuit en avril 2024

2/10 Horrible

Natacha, Middletown

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The place smelled really bad. The room I was assigned was so dirty, I walked in and walked right back out. I’m pretty sure it was blood on the wall and recliner. I would rather sleep in my car. Never seen a palace like this before. Never again
Séjour de 1 nuit en avril 2024

2/10 Horrible

Victoria

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Horrible experience. They make the absolute worst coffee Ants invaded my first room and coffee maker didnt work. No electricity on one whole side and the ac didnt work in the 2nd one. Last and final one had a used condom left behind. I was done at that point….. oh and the wifi was down. While workers were polite. They did not try to rectify the situation
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Sarah

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff was rude to my kids when they had to go to front desk to ask for toilet paper and towels.
Séjour de 2 nuits en mars 2024

4/10 Médiocre

Stephanie

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We paid $20.00 for my dog and they put us on the top floor and on the opposite of where grass was located. You would think with a dog they would put you right by grass and on the first floor. Also, wash machine and dryer were broken. Their breakfast only had waffles and two kinds of cold cereal. No creamer for coffee and no napkins.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Brian

Séjour de 1 nuit en mars 2024

2/10 Horrible

Mat

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Room was filthy, and they tried to charge us extra money (cash) when we arrived. Very poor front desk service and was accused of being in the room and messing it up when I told them how filthy the room was, Moments After receiving the keys to our room.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Elizabeth

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was not properly stocked with necessities and was very dirty. Will not be back.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Robert, Kirtland

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrible front desk service. Had to ask for shampoo and soap - and they were out. No remote in room, no coffee at breakfast. Towels looked dirty. Chair in room was stained, room was dirty. Bad rep for Days Inn
Séjour de 2 nuits en mars 2024

2/10 Horrible

Kevin

Les points faibles : Propreté
Séjour de 3 nuits en mars 2024

2/10 Horrible

Susette

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Filthy rooms delapitaded furniture and cockroaches. Had to leave would t eve. Sit
Séjour de 1 nuit en mars 2024
Réponse de Jay Day's Inn Ohio le 3 avr. 2024
Dear thank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations.thank you

8/10 Bien

Christina

Nice place for the price
Séjour de 1 nuit en mars 2024
Réponse de Jay Day's Inn Ohio le 3 avr. 2024
Dear Christinathank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations.thank you

8/10 Bien

Renesha

Séjour de 1 nuit en mars 2024

2/10 Horrible

Juanita

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We cancelled this reservation. The front desk clerk was there, however, for some reason, we had to stand and wait for 5-10 minutes before we could check in. The elevator was broken. Once we got to the room it was nasty. It stunk, the mattress stunk, handles on the dressers were broken or missing. Vent grates were broken. It wasn't very clean. We turned around and left!
Séjour de 6 nuits en mars 2024
Réponse de Jay Day's Inn Ohio le 3 avr. 2024
Dear juanitathank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations.thank you

2/10 Horrible

Jennifer

Voyage en couple
Les points faibles : Propreté
When we arrived the TV didn't work. There was no smoke alarm. The heater didn't work. The shower had fell off the wall. The outlets on the lamps didn't work. There weren't any outlets by the bed so we had to use the power strip the lamps were plugged into. My boyfriend went to plug in a charger in a power strip behind the bed and got stuck with a dirty needle under the bed. I had to take him to the emergency room and now his blood needs to be tested every month.
Séjour de 3 nuits en mars 2024
Réponse de Jay Day's Inn Ohio le 3 avr. 2024
Dear Jenniferthank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations.thank you

8/10 Bien

Cynthia

Quiet and sufficient. Be prepared to be required to provide cash damage deposit.
Séjour de 1 nuit en mars 2024
Réponse de Jay Day's Inn Ohio le 3 avr. 2024
Dear Cynthiathank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations.thank you

10/10 Excellent

Jessica

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en mars 2024
Réponse de Jay le 4 mars 2024
Thank you so much for sharing your experience, we really appreciate your time,

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very nice and friendly. Rooms were also very nice.
Séjour de 2 nuits en janvier 2024
Réponse de Jay le 4 mars 2024
Thank you so much for sharing your experience m, we really appreciate your time,

10/10 Excellent

Kursten

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean behind the dressers
Séjour de 1 nuit en février 2024
Réponse de Jay le 23 févr. 2024
Thank you for your feedback, we really appreciate

10/10 Excellent

Naeem

Les points forts : Personnel et service et équipements
I like the days inn. Quiet and convenient
Séjour de 5 nuits en février 2024
Réponse de Jay le 23 févr. 2024
Thank you for your feedback, we really appreciate it,

8/10 Bien

Martin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
For the cost, it was a great value.
Séjour de 1 nuit en février 2024
Réponse de Jay Day's Inn Ohio le 3 avr. 2024
Dear Martinthank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations.thank you

10/10 Excellent

Virginia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is very easy to work with and friendly
Séjour de 1 nuit en février 2024
Réponse de Jay le 23 févr. 2024
Thank you for your feedback, we really appreciate it,

8/10 Bien

Breanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We just didn't have NO tv the whole time
Séjour de 1 nuit en février 2024
Réponse de Jay le 23 févr. 2024
Thank you for your feedback, we are sorry for the inconvenience.

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Overall not horrible requested a king didn't get
Séjour de 1 nuit en février 2024
Réponse de Jay Day's Inn Ohio le 3 avr. 2024
Dear Anonymousthank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations.thank you

2/10 Horrible

Angela

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Jay Day's Inn Ohio le 3 avr. 2024
Dear Angelathank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations.thank you

6/10 Satisfaisant

Jaime

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
New owners, many things need to be fixed, phone line unconnectable, toilet running, not so clean, has a lingering odor, dirty sheets. TV outdated. caulking.
Séjour de 3 nuits en février 2024
Réponse de Jay le 4 mars 2024
Sorry for the inconvenience, we’ll take care of the things we need to fix, hope your next stay ‘ll be a great experience for you, Thank you for sharing your experience. We really appreciate your time.