Extérieur

Avis sur Thompson Austin, by Hyatt

4.5 out of 5
Thompson Austin, by Hyatt
506 San Jacinto Blvd, Austin, TX

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 91 avis sur 126." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 126." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 126." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 126." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 126." "

9,8/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Sierra

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel room was very nice spaceable and clean. The outdoor pool and dining was phenomenal and very close to everything that I had planned for the weekend.
Séjour de 2 nuits en mai 2024
Réponse de Dacia le 13 mai 2024
Hello Sierra,We are so happy to lean you enjoyed your stay with us. Thank you so much for your 5-star review. Your excellent stay feedback is greatly appreciated. We would love to welcome you back to Thompson Austin.Kind regards,

10/10 Excellent

Jason

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our visit to the Thompson. The smell in the room was fantastic. Whatever that is, keep using it!
Séjour de 1 nuit en mai 2024
Réponse de Dacia le 7 mai 2024
Hi Jaso,We are so happy to hear you enjoyed your visit. Thank you so much for your excellent review and stay feedback. Please visit us again soon at Thompson Austin.Kind regards,

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful stay at the Thompson!! Love it!
Séjour de 1 nuit en mai 2024
Réponse de Dacia le 6 mai 2024
Hi Maria,Thank you so much for your marvelous review and stay feedback. We are so happy to hear that you had a wonderful stay. We would like to welcome you back to Thompson Austin soon.Kind regards,

10/10 Excellent

Maximo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelent customer service, good and clean facilities.
Séjour de 1 nuit en mai 2024
Réponse de Dacia le 6 mai 2024
Hi Maximo,We are so pleased to hear you had a great stay. Thank you for taking time to leave your stay feedback and rating. We hope to welcome to Thompson Austin again soon.Kind regards,

10/10 Excellent

Enrique A

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, excellent location close to a lot of bars and restaurants
Séjour de 3 nuits en avril 2024
Réponse de Gale le 30 avr. 2024
Good evening, Enrique,Thank you for such a glowing review! We look forward to seeing you again in the near future. Warm Regards,

10/10 Excellent

Jaimie, RIchardson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Dacia le 24 avr. 2024
Hello Jaimie,Thank you so much for the 5-star review. It is very rewarding to learn you had a great experience with us. We will look forward to welcoming you back to Thompson Austin soon.Kind regards,

10/10 Excellent

Laurielle

Voyage en couple
Everything was nice and clean. It was so close to 6th and all the restaurants. We had a blast!
Séjour de 2 nuits en avril 2024
Réponse de Christi le 22 avr. 2024
Hello Laurielle, thank you for taking time to share your feedback on your recent stay at Thompson Austin. I am glad to hear that you enjoyed the stay with us. I am happy that the location was convenient for you. We look forward to welcoming you back again very soon. Best Regards, Christi

10/10 Excellent

Taylor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Rebecca le 18 avr. 2024
Hello Taylor,Thank you for your feedback and recent stay at Thompson Austin. It was our pleasure to welcome you. We hope to see you again.Warm regards,Rebecca

10/10 Excellent

Madison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Dacia le 17 avr. 2024
Hi Madison,Thank you so much for your 5-star review. It is very rewarding to learn you had a great stay. We would like to welcome you back to Thompson Austin again.Kind regards,

10/10 Excellent

Selena S, Whittier

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The amenities are great! The bed and pillows were so comfy.
Séjour de 3 nuits en avril 2024
Réponse de Betsy le 16 avr. 2024
Dear Selena S, Thank you for your 5/5 feedback and rating. We are happy that you enjoyed your stay with us and felt our amenities were great. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,

10/10 Excellent

Lang

Voyage d’affaires
Les points forts : Équipements
Great “boutique” hotel. I’ve stayed at a few super nice hotels in Austin like the JW Marriott and ALine. The Thompson is my fave.
Séjour de 2 nuits en avril 2024
Réponse de Alison le 15 avr. 2024
Hi lang. Thank you so much for staying with us. We are happy to see you enjoyed your stay.

10/10 Excellent

Jayson, CHARLOTTE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and friendly service.
Séjour de 1 nuit en avril 2024
Réponse de Dacia le 11 avr. 2024
Hello Jayson,Thank you so much for your review and stay feedback. It is so fantastic to learn that you enjoyed your stay with us. We look forward to welcoming to Thompson Austin again soon.Kind regards,

6/10 Satisfaisant

Deshawn Rogreic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
How close everything was
Séjour de 3 nuits en avril 2024
Réponse de Lindsey le 7 avr. 2024
Dear Deshawn,Thank you for taking the time to rate our property! We hope you enjoyed the location and your stay!! We would love to have you back!! Best Regards,

10/10 Excellent

Ellie

Séjour de 1 nuit en avril 2024
Réponse de Janet le 26 avr. 2024
Greetings Ellie,We are overjoyed with the rating you gave our Thompson Austin! We are happy to know that you had a great experience. We look forward to providing the same exceptional service on your next stay with us.Warm regards,

10/10 Excellent

Joel

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great hotel with great staff members took care of every need also made my wife’s birthday special by leaving her a nice token of appreciation in our room. Next time we travel to Austin, we will stay at the Thompson again.
Séjour de 3 nuits en mars 2024
Réponse de Alison le 2 avr. 2024
Hi Joel, We are so happy to hear you enjoyed your stay with us during your wife's birthday.

10/10 Excellent

JAY L

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Gale le 2 avr. 2024
Good evening, Jay,I am so glad you enjoyed your stay with us. We look forward to your return visit.Best Regards,

10/10 Excellent

Gregory

Les points forts : Équipements
Restaurant on 4th floor is Wonderful
Séjour de 1 nuit en mars 2024
Réponse de Betsy le 1 avr. 2024
Dear Gregory,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and felt the restaurant on the 4th floor was wonderful. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,

8/10 Bien

Brodie

Séjour de 1 nuit en mars 2024
Réponse de Tania le 20 avr. 2024
Hello Brodie,Thank you for the rating. We hope to have the opportunity to welcome you back as a guest with us.Warm regards,Tania

10/10 Excellent

Jarren

Les points forts : Équipements
Was a great stay for us. Decided to head up to Austin last minute and didn’t regret anything!
Séjour de 2 nuits en mars 2024
Réponse de Lindsey le 29 mars 2024
Hello Jarren,Thank you for the five-star rating! We are thrilled to hear your stay was enjoyable! Last minute trips are always the best! We would love to have you again in the future!Warm Wishes,

10/10 Excellent

Latonia

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay at Thompson! The staff was amazing and lovely to work with!
Séjour de 1 nuit en mars 2024
Réponse de Alison le 28 mars 2024
Thank you Latonia, we are glad you enjoyed your stay!

10/10 Excellent

Lang

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great boutique hotel.
Séjour de 2 nuits en mars 2024
Réponse de Tieysha le 16 mars 2024
Hello Lang,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to know that you enjoyed our great boutique hotel. We look forward to welcoming you back to Thompson Austin in the future.Best Wishes,

6/10 Satisfaisant

Igor

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel looks nice, rooms look nice, staff is nice… room walls are very thin…I heard conversations of people in room next to me as if they were right next to me, this was on the Thomas side.
Séjour de 4 nuits en mars 2024
Réponse de Dacia le 13 mars 2024
Hi Igor,Thank you so much for taking to leave your stay feedback and review. We will use your feedback in efforts to improve stays. We apologize for the noise from other guests. We hope to welcome to Thompson Austin again.Kind regards,

10/10 Excellent

Brandon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property, will be staying again!
Séjour de 1 nuit en février 2024
Réponse de Dacia le 8 mars 2024
Hi Brandon,We are so delighted to learn you had an excellent stay. Thank you so much for your 5-star review. It is so rewarding to hear you will stay with us again. Looking forward to welcoming you back to Thompson Austin soon.Kind regards,

10/10 Excellent

Nichole

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this property and have already recommended it to everyone I know!!
Séjour de 2 nuits en février 2024
Réponse de Rebecca le 8 mars 2024
Hello Nichole,Thank you for your recent stay at Thompson Austin. It was our pleasure welcoming you and are thrilled you had a wonderful time. Thank you for recommending our hotel! We hope to welcome you back again.Warm regards,Rebecca

10/10 Excellent

Daniela

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best hotel I’ve ever stayed so far
Séjour de 4 nuits en février 2024
Réponse de Veronica le 5 mars 2024
Hello Daniela!Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us and that we are the best hotel you have ever stayed at! We do hope to welcome you back in the future, so please feel free to contact us should you need any assistance. Thank you for choosing Thompson Austin by Hyatt for your stay and for being our guest!

10/10 Excellent

Samantha, Timmins

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A beautiful property in a great location. Staff were welcoming and very helpful. The on-site coffee shop and “diner” were cashfree (something to know if you prefer to use cash). The room was nicely decorated and very comfortable. The proximity to 6th street wasn’t a bother: fun if you enjoy the nightlife, and did not keep us awake on early nights. I’d certainly stay there again.
Séjour de 2 nuits en février 2024
Réponse de Laura le 4 mars 2024
Dear Samantha,Thank you for taking the time to share your feedback. We love hearing that your stay with us was enjoyable and that you pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 Excellent

Amanda d

Séjour de 3 nuits en février 2024
Réponse de Tieysha le 24 mars 2024
Hello Amanda,Thank you for your 5 out of 5 rating. We are so elated to know that you enjoyed your stay here with us at Thompson Austin. We hope we will have the chance of welcoming you back in the future.Best Wishes,

8/10 Bien

Robyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay at the Thompson.
Séjour de 1 nuit en décembre 2023
Réponse de Melinda le 28 févr. 2024
Dear Robyn,Thank you for taking the time to review our property. We are so glad to hear you enjoyed your stay with us. We hope to welcome you back to Thompson Austin again soon!Warm regards,Melinda

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Melinda le 21 févr. 2024
Dear Richard,Thank you for taking the time to review our property. We hope to welcome you back to Thompson Austin again soon!Warm regards,Melinda

10/10 Excellent

Lisa, Berryville

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the hotel and my suite. Very comfortable, upscale and a great location.
Séjour de 6 nuits en février 2024
Réponse de Laura le 19 févr. 2024
Dear Lisa,Thank you so much for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that you were comfortable in your suite. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 Excellent

Bradley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great time there! Most likely will be back again
Séjour de 2 nuits en février 2024
Réponse de Janet le 17 févr. 2024
Greetings Bradley,Thank you for the review and rating you gave our Thompson Austin. It is fantastic to hear you had a great time and most likely will be back! It was a pleasure hosting you during your time with us. We are anxious to welcome you back for another great time!Warm regards,

2/10 Horrible

Kesley

Séjour de 1 nuit en février 2024
Réponse de Melinda le 22 mars 2024
Dear Kelsey,Thank you for taking the time to review our property. We are remorseful to hear that your stay did not meet expectations and of your disappointment. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media or chat channels. We hope to welcome you back to Thompson Austin for an improved stay that exceeds all expectations.Warm regards,Melinda

6/10 Satisfaisant

Martha

Les points forts : Propreté, personnel et service, confort de la chambre
Beautiful hotel , but no coffee :( roof top closes at 6pm :( no coffee bar ceiling was very dirty and we had to look at it all night
Séjour de 1 nuit en février 2024
Réponse de Jamison le 11 févr. 2024
Hello Martha, I want to thank you for being a guest of our hotel and for taking the time to share your experience. We are happy to hear your thoughts of our beautiful hotel. We are, however, sorry to hear of your negative experience with the guestroom and lack of bar and service. Your feedback is important to us and will be sent to hotel management for review. By sharing your experience, you have a direct positive impact on future stays, which allows us to maintain the level of service that Hyatt is known for. We hope to welcome you back at Thompson Austin for a stay that exceeds all expectations.Best regards,Jamison

10/10 Excellent

Whitney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We’ve stayed at the Thompson many times and never have a negative thing to say. Great place with wonderful staff
Séjour de 1 nuit en janvier 2024
Réponse de Betsy le 2 févr. 2024
Dear Whitney,Thank you for your 5/5 feedback and rating. We are so happy to hear that you felt our hotel was a great place with wonderful staff. Thank you for staying with us and thank you for your loyalty to Hyatt. We look forward to welcoming you as our guest again soon.Warm Regards,

10/10 Excellent

Randy D

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Veronica le 1 févr. 2024
Hello Randy D!Thank you for the amazing 5-star rating! We are delighted that you enjoyed your stay with us at Thompson Austin! We hope to have the opportunity to welcome you back in the future, so please feel free to contact us should you need any assistance. Thank you for being our guest!

8/10 Bien

Jen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Ana le 31 janv. 2024
Dear Jen,We appreciate your rating. Thank you for staying with us during your visit to Austin. We hope to see you again soon!

10/10 Excellent

Betty

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Dacia le 25 janv. 2024
Hi Betty, Thank so much for your 5-star review. We are so pleased to learn you had a great stay. We hope to welcome to Thompson Austin again soon.Kind regards,

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great area, but it is surrounded by a lot of homeless people. In the hotel, I felt completely safe. Step outside? Gets shady.
Séjour de 3 nuits en janvier 2024
Réponse de Rebecca le 23 janv. 2024
Greetings Edward,Thank you for your feedback and recent stay with us. We hope to have the opportunity to welcome you back.Warm regards,Rebecca

8/10 Bien

Eric Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I enjoyed our stay at the hotel with very few issues. The toilet in our suite did not flush properly. With only a couple of pieces of toilet paper, and no solid waste, it would take often times three flushes to get the toilet paper to go down. If there was solid human waste, it was at least six. This is not an exaggeration. The rest of the room, both visually and functionally was excellent. We would not hesitate to stay in the same hotel, and the same room provided. The flush issue were corrected. The view from our room was also lovely, peering down over sixth Street. There was a bunch of trash right outside the hotel, but it was very cold during our stay, so I’m sure the employees did not want to venture outside, unless absolutely necessary. There were also homeless people sleeping on the same block as the hotel, however that is much more indictment on our society than it is the responsibility of the hotel. The grits they serve in the morning were by far the best I’ve ever had in my entire life. I would go back again just for the grits. That isn’t hyperbole. The real highlight of the hotel stay was the fact that the entire hotel desk, staff and concierge were lovely and helpful.
Séjour de 3 nuits en janvier 2024
Réponse de Jamie le 22 janv. 2024
Dear Eric Michael,Thank you for taking the time to review our Thompson Austin. We appreciate your positive comments about the excellent service from our team! We apologize for the inconvenience you experienced with the toilet in your suite. We're glad to hear it was addressed, and we appreciate your understanding. We look forward to welcoming you back for another delightful stay in the future!Warm regards,Jamie

10/10 Excellent

Christy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome hospitality!!! Texan at the front desk and Sage, concierge, are the best! They made my husband’s 60th birthday special and one he will never forget. All staff were polite, helpful and courteous. I would definitely recommend this place!
Séjour de 3 nuits en janvier 2024
Réponse de Larissa le 14 janv. 2024
Greetings Christy,Thank you for your patronage and rating. We are thrilled to know that you and your husband enjoyed his birthday stay. We are happy to know our staff provided wonderful customer service and were polite. We hope to welcome you again the next time you are in the area! Kind regards,

10/10 Excellent

Jason

Les points forts : Propreté
Séjour de 2 nuits en janvier 2024
Réponse de Anisa le 13 janv. 2024
Hello Jason,Thank you for sharing a rating. We hope you enjoyed your stay with us and hope to have the opportunity to host you again soon.Best,

8/10 Bien

Angel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is perfect if you’re looking to enjoy 6th street as it is literally half a block away. The parking situation isn’t as great since you’re in the heart of downtown.
Séjour de 4 nuits en décembre 2023
Réponse de Anisa le 13 janv. 2024
Hello Angel,Thank you for leaving your feedback. We are happy to know you enjoyed your stay with us. Thank you for the insights on the parking, we will share those comments with us and hope to have the opportunity to host you again soon.Best,

10/10 Excellent

Nakul

Séjour de 2 nuits en décembre 2023
Réponse de Jamie le 3 janv. 2024
Dear Nakul,Thank you for your perfect rating for our Thompson Austin! We were delighted to see that you enjoyed your stay with us, we hope to welcome you back as our guest again soon!Warm regards!

10/10 Excellent

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely experience
What a lovely hotel. Great location, room stayed stocked with water and coffee, room was cleaned quickly, staff was friendly and helpful. On site dining was delicious and restaurant staff were warm and welcoming. It's been awhile since I enjoyed a stay at a hotel.
Séjour de 3 nuits en décembre 2023
Réponse de Amelie le 10 déc. 2023
Dear Heather,Thank you for your delightful review! We're thrilled to hear that you had a lovely experience during your stay. Our team strives to provide exceptional service, and we're delighted that you enjoyed the location, amenities, and dining options. We look forward to welcoming you back for another wonderful stay.Best regards,

4/10 Médiocre

Michael

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en décembre 2023
Réponse de Amelie le 10 déc. 2023
Dear Michael,Thank you for taking the time to share your rating. We value your feedback and would like to know more about your experience to better address any concerns. Please feel free to provide additional details so we can ensure an improved stay in the future.Best regards,

10/10 Excellent

Aileen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Jamie le 28 nov. 2023
Dear Aileen,Thank you for your wonderful 5-star rating of our Thompson Austin! We're delighted to see that you enjoyed your stay with us, and we hope to have the opportunity to welcome you back as our guest again in the future!Warm regards,

10/10 Excellent

KURT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very upscale and nice. Needs better light switches. Watch out for room service fees
Séjour de 3 nuits en novembre 2023
Réponse de Willie P. le 14 nov. 2023
We greatly appreciate you taking the time to share your feedback following your recent stay at Thompson Austin. We're delighted to hear that you found our hotel to be upscale and nice.Your comment about the light switches has been duly noted, and we appreciate your suggestion for improvement. We are continuously working to enhance our guests' experiences, and your insights contribute significantly to this process.Regarding the room service fees, we apologize for any confusion or inconvenience caused. We will review our communication on this matter to ensure greater transparency for our guests.We value your feedback, and it is our commitment to address any areas that may require improvement. If there's anything specific you would like to share or if you have further details about your experience, please feel free to reach out.Thank you once again for choosing Thompson Austin. We look forward to the opportunity of welcoming you back for another exceptional stay.

10/10 Excellent

Dawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved the decor and ambiance of the Thompson. My room was a great size for my needs. The bathroom fixtures and material quality was top notch.
Séjour de 4 nuits en novembre 2023
Réponse de Amelie | Assistant Front Office Manager le 6 nov. 2023
Thank you so much for the great review! We are so happy to read you enjoyed your stay with us! We hope to see you again soon!

8/10 Bien

Peter W

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en septembre 2023
Réponse de Dacia le 6 oct. 2023
Hi Peter,Thank you for taking time to leave your review. I am happy we could provide you services and accommodations. We would love to welcome you to Thompson Austin again.Kind regards,

10/10 Excellent

Nadia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous hotel and the staff is very nice. Just one thing to “complain” is that the side table in my room wasn’t cleaned. You could totally see the watermark from the last person but other than that it’s a 5star experience
Séjour de 1 nuit en septembre 2023
Réponse de AMELIE - Front Office Supervisor le 2 oct. 2023
Thank you for the great review Nadia! I am sorry about the marks on the side table! We will make sure those are cleaned more thoroughly. We hope to see you again!