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Avis sur Heywood Hotel

3 out of 5
Heywood Hotel
1609 East Cesar Chavez Street, Austin, TX

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 47 avis sur 50." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 50." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 50." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 50." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 50." "

10/10

Propreté

10/10

Personnel et service

9,6/10

Équipements

10/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

2/10 Horrible

Theresa

Voyage en famille
The management charged my account twice after telling me the original charge which was on a cancelled card did go through and could not be refunded. Instead they charged my other card after I arrived and knew of the billing problem. I only booked a second room with an open card so they would not be left with a redo on a card that had not been cancelled. They would not help me although they knew it was a mistake so I was charged double for one room. The room was not that good
Séjour de 1 nuit en avril 2024

10/10 Excellent

Magdalene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great cozy boutique hotel in a bustling part of town. Very comfortable beds!
Séjour de 1 nuit en février 2024

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property! Super welcoming and accommodating. Would stay here again.
Séjour de 1 nuit en février 2024

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heywood Hotel >>>>>>
Séjour de 2 nuits en janvier 2024

10/10 Excellent

melissa

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Maria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed for two nights. The king patio room is spacious and comfortable. The bath tub is a very nice feature with a skylight. If you want a romantic room, this is it. There’s a small but intimate patio for two right outside the door with a privacy gate. The staff was amazing and immediately contacted us prior to our stay to see if we needed anything to make our stay more comfortable. Jayde was an amazing hostess and went above and beyond our expectations.we will definitely return to this beautiful boutique hotel in the near future. I highly recommend it.
Séjour de 2 nuits en août 2023

10/10 Excellent

ROLAND

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great friendly staff and great local
Séjour de 2 nuits en août 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023

8/10 Bien

martin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked the uniqueness of the hotel, i just thought the price was high compared to a suite on the East Coast i recently stayed at.
Séjour de 2 nuits en avril 2023

10/10 Excellent

Carl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heywood is the perfect balance of a neighborhood experience while being a 10 minute walk to the heart of downtown Austin.
Séjour de 3 nuits en mars 2023

10/10 Excellent

Carli

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023

10/10 Excellent

Alan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel staff was fantastic. They were were very helpful in directing us to activities in the area.
Séjour de 2 nuits en novembre 2022

10/10 Excellent

JOHN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and we'll furnished. The staff were all extremely friendly and the entire stay was perfect. I would absolutely book the Heywood again.
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Michael, Pleasanton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice bed, fantastic shower, spacious room, quiet AC, good coffee. Super fast wifi, I measured 100mb down and 25mb up. No workout room but you can walk to the trail at Lady Bird Lake in about 10 min. No breakfast.
Séjour de 1 nuit en juin 2022
Réponse de Elizabeth, GM le 9 juil. 2022
Thank you for your review, Michael! It was a pleasure hosting you.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Charming with Character
Unique place to stay at a great price in popular East Austin. 7 rooms, very friendly and personal service, felt Covid safe (they went to a lot of effort to keep things clean and accessible with limited interaction).
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Gina M, Gilbert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved the complete set up of the hotel. I especially enjoyed the outside patio area. Additionally, the extra treats that were left in the room were a nice surprise! The hotel is conveniently located to walk to the lake area or into the city. The food options around the hotel are excellent - great food truck tacos, barbecue, restaurants, and other delicious options. Most importantly, the hotel staff and owner were extremely accommodating and helpful. The Heywood hotel is a great place to stay away from the busy downtown area.
Séjour de 4 nuits en octobre 2021

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maris checked me in early and she was amazing! I arrived before 11am and my room was not ready yet, so I asked for lunch place recommendations. I took her advice and walked to Lou’s Bodega. It was perfect as I was looking for something healthy after a long flight. While I was getting lunch, I received a text from Maris that my room was ready, So after lunch I walked back and settled in. Maris included all my request in the refrigerator and the room was lovdly. I love a boutique hotel and this one was outstanding! I’d love to come back! Highly recommend
Séjour de 2 nuits en août 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved evey
Séjour de 1 nuit en avril 2021

10/10 Excellent

samantha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel
Great location, friendly staff, lovely decor and set up.
Séjour de 2 nuits en décembre 2020

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en janvier 2020

10/10 Excellent

Ray

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Arturo

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Brandi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved this hotel
e absolutely loved staying at Heywood.
Séjour de 2 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing experience! Room was clean, staff was very welcoming and nice, area was great for a weekend getaway with my husband. We were greeted with a hand written note and a complementary local brew! Super sweet touch!
Séjour de 1 nuit en août 2019

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet hotel with only a short drive to downtown and a brief walk to multiple restaurants. Staff was very friendly and accommodating.
Séjour de 2 nuits en avril 2019

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very charming property! Would stay again!
We really enjoyed our stay. It's an absolutely charming property. Lots of attention to detail and attentive customer service. Close to lots of shops, restaurants, and bars. Plus, easy to get to main attractions from. Also, they have hybrid (not clunky cruiser) bikes available with helmets and lights that are perfect for exploring.
Séjour de 2 nuits en janvier 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is extremely lovely and helpful. Hotel is very pretty and well run. My only complaint is that I did not have a dresser to put my clothes.
Séjour de 1 nuit en janvier 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff, property and amenities were exceptional. We were greeted with a handwritten note welcoming us and provided with complimentary local beers and foffees in the mini fridge. The architecture of the guests rooms was very modern as it was an addition off the back of the 1920s bungalow. The neighborhood is up-amd-comming and very clise to the ever popular South Congress.
Séjour de 2 nuits en décembre 2018

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic little boutique hotel and excellent location. The ultimate place to stay if you want the East Austin experience.
Séjour de 1 nuit en décembre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2018

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This boutique hotel is very near downtown, cycle path and innumerable restaurants and nightlife. They have a collection of good bicycles included and we rode extensively, first the lake/river bike path and then all over downtown which is vibrant. There are some street bike paths but not everywhere but nevertheless we felt quite safe. The hotel is also walkable to downtown if you are vigorous. The neighbourhood is eclectic but feels very safe. The hotel is an interesting architectural work of fusion of old and new and our room was perfect.
Séjour de 2 nuits en décembre 2018
Réponse de Maris Clegg - Guest Services Manager le 7 déc. 2018
Hi, Wow! Thanks for the kind review. As a small business, word of mouth and reviews like this, mean the world! I am so glad you enjoyed our complimentary bikes and got to explore Austin. We love our neighborhood and the trail along Lady Bird Lake. It's also great to hear you felt safe. We are staffed by an all-women crew, and everyone of us walks, shops, eats, and drinks in the neighborhood! I look forward to sharing your review with the rest of the staff. We enjoyed hosting you, recently and would love the opportunity to host you again, if your travels find you back in Texas. Please reach out directly at hey@heywoodhotel.com if we can be of any further assistance. Thank you!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Love!
I love the Heywood. The service is excellent, and it’s a quiet, comfortable place to stay with many options within walking distance. The queen room was tiny, but there are larger options if that’s an issue. I will stay there again.
Séjour de 2 nuits en octobre 2018
Réponse de Maris le 16 nov. 2018
Hi I hope this finds you well! I wanted to take a second to thank you for your kind review. As a small business, word of mouth and reviews mean so much. Thank you for sharing your Heywood experience and giving us the opportunity to show more people what we love about Austin. Please reach out if your travels find you back in Austin. We would love to host you again! Thanks, again!

10/10 Excellent

Sonya, Palm Beach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
If you want a unique experience this is the hotel for you. They were very personal and kind; a small town feeling.
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eastside Austin Perfection - 10/10 Would Recommend
The hotel was very well-appointed, trendy, and comfortable. Every effort was taken to make guests feel comfortable and at home. My husband and I grew up in Austin and stayed here for a long weekend visit. Our room was very clean and nicely decorated with vintage furniture and a well-stocked (and surprisingly reasonably priced!) refrigerator and snacks. The bathroom was spacious, well-lot, and clean, and the shower had excellent water pressure and an amazing rain shower head. Our only complaint was the incredibly firm pillows on an otherwise comfortable bed. The staff members were warm and welcoming, ready with suggestions of nearby watering holes and taco trucks to try (an Austin must). The neighborhood is thriving, with a ton of cute and trendy bars, restaurants, and shops within walking distance. We were very happy with our stay and would definitely book this hotel again!
Séjour de 3 nuits en septembre 2018
Réponse de Maris le 16 nov. 2018
Hi I hope this finds you well. I just wanted to take a second and thank you for your kind review. As a small business, word of mouth and reviews like this one, really mean everything! I am glad you loved the neighborhood! We are big time fans of all of our neighbors. But, I am sorry to hear about your experience with the pillows - if your travels find you back in Austin, we would love the opportunity to host you again & provide all feather-down pillows as an alternative. Thanks again!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
East side Gem
Heywood is an adorable boutique hotel in East Austin. The service is amazing and the rooms are unique and adorable. We stayed in the queen bee room with is on the tiny side for 250 a night but nonetheless comfortable and cute!
Séjour de 2 nuits en septembre 2018

10/10 Excellent

Owen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2018

10/10 Excellent

Amber

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heywood is a WINNER.
I have stayed at The Heywood Hotel several times, and it never disappoints! It is the perfect place to relax solo or as a couple. Private, yet tons of restaurants accessible and within walking distance. The rooms are clean, modern, and comfortable. I never want to leave.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Can't Wait to Come Back!
I spent three nights at the Heywood for work; it was the perfect place to come back to after a day of meetings! The staff were very thoughtful. They gave me some great restaurant recommendations for the neighborhood. I can't wait to stay here again - it was hard to leave!
Séjour de 3 nuits en décembre 2017

10/10 Excellent

jessica, brooklyn, ny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bungalow hotel with great aesthetic
Super comfortable, complimentary beers in the fridge and snacks stocked were all well selected. Bed was comfortable, shower was nice and the whole property was lovely. Walking distance within good food and bars.
Séjour de 1 nuit en août 2017

10/10 Excellent

Amber

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heywood is heaven
The Heywood always delivers in all areas when it comes to accommodations. Aboove and beyond service, attention to detail and laid back luxury. Heywood gives Austin a good name.
Séjour de 1 nuit en août 2017

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2017

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
1st wedding anniversary stay
Our stay was incredible and thank you to Heywood Hotel for making our 1st wedding anniversary one for the memories.
Séjour de 1 nuit en juillet 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
exceeded my expectations!
This is a GREAT boutique hotel; I wish there was a Heywood at every one of my vacation destinations!! This was our first time to Austin. The suite was very quiet, private, clean, and comfortable. The location of the hotel is close to all the main attractions, and the staff was Awesome!!...very knowledgeable and friendly! Honestly, I won't stay anywhere else when I'm in Austin! Very pleased, thank you!! :)
Our room
The Capitol!
Séjour de 2 nuits en juin 2017

10/10 Excellent

LAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Barb

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend getaway
Excellent hotel, staff very friendly and provided great advice about bars and restaurant in the area. Best hotel we have stayed at in Austin.

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Form & function working in concert w/ one another.
The Heywood hotel was amazing. Very quiet and private. Relaxed and comfortable atmosphere. So much better than a chain hotel.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cozy, unique, off-the-beaten path
Such an accommodating and attentive staff, cozy rooms with super comfortable beds.

10/10 Excellent

Jordan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful modern hotel
This place was amazing! The property is beautiful and modern. I had a room that had it's own private patio which was wonderful. The room itself was great; the bed was very comfortable, the decor was beautiful, and the shower was amazing. The staff was incredibly friendly and gave us great recommendations for cocktails and food, all of which was in walking distance! I'm still daydreaming about my stay there. I'd go back in a heartbeat.