Façade de l’hébergement - soirée/nuit

Avis sur East Austin Hotel

3.5 out of 5
East Austin Hotel
1108 E 6th St, Austin, TX

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 459 avis sur 858." "
Note des voyageurs de 8 (Bien), d’après 191 avis sur 858." "
Note des voyageurs de 6 (Satisfaisant), d’après 103 avis sur 858." "
Note des voyageurs de 4 (Médiocre), d’après 57 avis sur 858." "
Note des voyageurs de 2 (Horrible), d’après 48 avis sur 858." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

2/10 Horrible

Laura

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de East Austin Hotel Management le 22 mai 2024
Laura, we're very sorry if your expectations were not met during your recent visit. Any feedback on how we could have made your stay a 5/5 is very much appreciated.

10/10 Excellent

Courtney

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
East Austin Hotel is in a great location in walking distance to great restaurants, bars and comedy clubs in downtown Austin. The hotel itself has a very retro/boho vibe and the rooms are very clean and modern. The onsite restaurant has a great menu as well. I really enjoyed my stay and would come back again.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Management le 10 mai 2024
Thank you for staying with us Courtney! We are so happy to hear that you had a great stay and look forward to the opportunity to welcome you back soon!

10/10 Excellent

Russell

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was a cool place to stay.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 10 mai 2024
Thanks for staying with us Russell! We hope we get the opportunity to host you again soon!

8/10 Bien

Veronica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 10 mai 2024
Thank you for staying with us Veronica! We hope to welcome you back soon.

8/10 Bien

Kevin

Séjour de 3 nuits en février 2024
Réponse de Hotel Management Team le 5 mai 2024
Thank you so much for staying with us, Kevin!

6/10 Satisfaisant

Grace

Les points forts : Propreté et personnel et service
The area is very noisy and crowded.
Séjour de 8 nuits en avril 2024
Réponse de Hotel Management Team le 27 avr. 2024
Thank you for staying with us, Grace. We sincerely apologies if your time with us did not live up to expectations, and we'd relish an opportunity to make your next stay a 10/10 experience.

4/10 Médiocre

Jeremy

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This is a hostel.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 22 avr. 2024
Hello Jeremy, although a portion of the hotel is set up with shared bathroom facilities, we are not a hostel. All details pertaining to the Cabin room setup are listed online, and we are sorry to hear that this was not ideal for you. Our team is always happy to look into standard room availability if made aware of any issues. We hope that you can enjoy a future stay in one of our standard rooms!

2/10 Horrible

Janeen

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Where do I start. This is a hostile type of hotel. Rooms are old and not clean. Shared bathroom are dirty. Would not recommend to anyone.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 23 avr. 2024
Hi Janeen, although a portion of the hotel is set up with shared bathroom facilities, we are not a hostel. All details pertaining to the Cabin room setup are listed online, and we are sorry to hear that this was not the ideal setup for you. Our team is always happy to look into standard room availability if made aware of any issues. We hope that you can enjoy a future stay in one of our standard rooms!

10/10 Excellent

Megan

Séjour de 2 nuits en avril 2024
Réponse de Hotel Management Team le 13 mai 2024
Thank you so much for staying with us, Megan! We hope we'll see you again in the future!

10/10 Excellent

Kelly

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
The staff were professional, friendly, and helpful. My room and other areas of the hotel were clean.
Séjour de 4 nuits en avril 2024
Réponse de Hotel Management Team le 19 avr. 2024
Hi Kelly, we're thrilled to hear you enjoyed your time staying with us. We hope to see you again in the future!

8/10 Bien

Rahul

Séjour de 1 nuit en avril 2024
Réponse de Hotel Management Team le 5 mai 2024
Thank you so much for staying with us, Rahul!

10/10 Excellent

Stuart

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, comfortable room, helpful staff.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management Team le 16 avr. 2024
We're thrilled you enjoyed your time with us! We'd love to see you again in the future!

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pool and location
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management Team le 11 avr. 2024
We're so glad you enjoyed the neighborhood and pool! We hope to see you again!

6/10 Satisfaisant

Tyne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Hotle Management Team le 11 avr. 2024
Thank you for staying with us! Any feedback to improve the quality of your next stay is appreciated!

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 1 avr. 2024
Thank you for staying with us Kimberly!

6/10 Satisfaisant

Jaime

Les points forts : Personnel et service
When I first booked it, I didn’t understand what is “shared private bathroom” because it’s weird, why would a HOTEL have a shared bathroom and yet private and at this price? BUT if you keep in mind and be mentally prepared AFTER reading the reviews, such as shared bathrooms and loud noises, then it doesn’t bother as much. I think they should rename this hotel with 2 different names so it doesn’t confuse people so much.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 1 avr. 2024
Jaime, we regret to learn that your recent stay did not fully meet your expectations. While our online listings fully outline the details of our Cabin rooms, we are sorry if there was any oversight during your booking process. We acknowledge that this particular setup may not cater to every guest preference, and we are always happy to offer any available alternative accommodations within our property to better suit your needs. We'd like to note that the majority of our rooms feature the conventional setup, complete with the en-suite bathroom, and we would be happy to assist you in securing a room that aligns more closely with your preferences during any future visits.

10/10 Excellent

Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management Team le 30 mars 2024
Thank you for staying with us! We hope to see you again in the future!

10/10 Excellent

gary

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
a fun and cozy stay. i live about 30 mins from 6th street, so i usually stay here when i dont want to drive home after a night in austin.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management Team le 28 mars 2024
Thanks so much for staying with us, Gary! We're grateful for your repeat business!

6/10 Satisfaisant

Frederick

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The listing did NOT indicate the hotel is a hostel and the rooms share a bathroom and shower with other guests. Not at all what we expected.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 27 mars 2024
Frederick, we sincerely regret to learn that your expectations were not fully met upon your recent check in. Although all online listings for our Cabin rooms outline the room details, we apologize if this wasn't made clear at the time of your booking. We'd like to note that most of the rooms on our property do feature the conventional setup complete with the en-suite bathroom. While we strive to accommodate alternative arrangements within our property whenever possible, due to full occupancy, we were unable to offer this option during this visit. We hope we can better meet your expectations in the future in one of our standard rooms!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 27 mars 2024
Thank you for staying with us John! We hope to welcome you again in the near future.

10/10 Excellent

Jordan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management Team le 25 mars 2024
Thank you for staying with us!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Honestly wonderful staff and lovely stay. Staff was helpful and answered all the questions i asked about the area. Really appreciated it all.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Management Team le 22 mars 2024
We're so glad you enjoyed staying with us, hopefully we'll see you again in the future!

10/10 Excellent

Emily

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is great if you’re looking for a walkable option in East Austin. The rooms are very simple, but clean.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Management Team le 15 mars 2024
We're so glad you enjoyed staying with us!

10/10 Excellent

Sabrina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really close to to 6th street party area
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management Team le 13 mars 2024
We're so glad you enjoyed staying with us! We hope to see you again!

8/10 Bien

ANA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management Team le 13 mars 2024
Thank you for staying with us!

10/10 Excellent

Nancy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is quirky cool
Séjour de 2 nuits en février 2024
Réponse de Hotel Management Team le 7 mars 2024
Thank you so much for staying with us!

10/10 Excellent

Matthew

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value. Only reason I’m not rating excellent is that I had to wait 10 mins when I arrived as there was no one at reception. This wasn’t great as I was tired after a long journey.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management Team le 28 févr. 2024
Thank you for staying with us Matthew! We hope to see you again!

4/10 Médiocre

Frank

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
They have shared bathrooms like a college dorm and that was not very clear from the listing. The condition of the shared bathrooms was not terrible, but was far from pleasant. I would not recommend staying in the rooms without bathrooms.
Séjour de 2 nuits en février 2024
Réponse de East Austin Hotel Team le 28 févr. 2024
Hi Frank, thank you for staying with us and for sharing your feedback. Although the details regarding the Cabin room setup are listed on all booking sites, we are sorry if it was missed at the time of your booking. The majority of the hotel has rooms with the en-suite bathroom, and we hope you give those rooms a shot in the future!

6/10 Satisfaisant

James

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Below average and just okay. For the rate I think you could do better elsewhere.
Séjour de 2 nuits en février 2024
Réponse de East Austin Hotel Team le 28 févr. 2024
Hi James, thank you for staying with us! We are sorry to hear that your stay did not meet your expectations. We regret not having the chance to address and rectify any concerns during your stay. However, we remain committed to providing exceptional service and hope that you may consider giving us another opportunity in the future. Your feedback is highly valuable to us, and we would appreciate any additional information you may wish to share regarding the issues you encountered during your stay. This will assist us in further enhancing our services.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hotel Management Team le 21 févr. 2024
Thank you so much for staying with us!

4/10 Médiocre

Logan

Séjour de 3 nuits en février 2024
Réponse de Hotel Management Team le 20 mars 2024
Thank you for staying with us. We're very sorry we were not able to live up to your expectations. Any feedback on how we could have made your stay a 5/5 is very much appreciated.

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great venue. Great location.
Séjour de 3 nuits en février 2024
Réponse de Hotel Management Team le 21 févr. 2024
Thanks so much for staying with us, Robert!

8/10 Bien

Diego

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great bars, restaurants and overall nightlife around it.
Séjour de 1 nuit en février 2024
Réponse de Ava le 18 févr. 2024
We are glad to hear that your enjoyed our location, Diego! I hope you can stay with us again soon.

6/10 Satisfaisant

Linda

Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Staff's main character energy was too much.
Need tetanus shot after touching luggage cart.
Séjour de 1 nuit en janvier 2024
Réponse de East Austin Hotel Team le 22 févr. 2024
Thanks for the feedback!

10/10 Excellent

Bryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hotel Management Team le 14 févr. 2024
Thanks for staying with us Bryan!

8/10 Bien

Hanson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great, except for parking
I loved everything about my stay except for the parking garage situation. It's a money-grab and an unnecessary hassle.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management Team le 14 févr. 2024
We're so glad you enjoyed staying with us! Parking is unfortunately at a premium here in downtown Austin!

10/10 Excellent

Justin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Close to everything, clean, restaurant and bars on site, cool merch at front desk, very friendly staff.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management Team le 13 févr. 2024
Thank you for staying with us Justin! We hope to see you again!

8/10 Bien

Harold

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Fast check in and clean room/hotel. Blends in with East 6th street area, so really have to be observant or you’ll miss the location. Only complaint is having to pay $35 for onsite secure parking.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management Team le 10 févr. 2024
Thank you for staying with us, Harold!

10/10 Excellent

George

Les points forts : Infrastructures et conditions de l’hébergement
Great location right on 6th street east.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management Team le 7 févr. 2024
Hi Georege, we're so happy you enjoyed staying with us. We hope to see you again!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Hotel Management Team le 7 févr. 2024
Thank you for staying with us, we'd relish a future opportunity to make your stay a perfect 10/10!

10/10 Excellent

Sharon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff, great breakfast, walkable.
Great gem of a hotel in a walkable area with many restaurants nearby. Loved the breakfast and rooftop patio. Friendly staff. Will definitely stay here next time.
Séjour de 3 nuits en janvier 2024
Réponse de Ava le 2 févr. 2024
We are so glad that you enjoyed your stay and we will look forward to you staying with us again soon!

8/10 Bien

Miri

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location, fun neighborhood, water in the shower was only warm, otherwise we would give 5 stars
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management Team le 31 janv. 2024
Hi Miri,We're glad you enjoyed the neighborhood and we appreciate your feedback! We'd love an opportunity to serve you again and earn those 5 stars!

10/10 Excellent

Kathye

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice eclectic hotel, very conveniently located close to the action. Staff is excellent.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management Team le 27 janv. 2024
Hi Kathye!We're so glad you enjoyed staying with us, we hope to see you again!

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Adorable
Us girls were on a road trip and stopped to sleep. The place is too cute. It did smell a little dingy. I would suggest all white linens or replace bedding completely. Loved the fireside pool fireplace
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management Team le 22 janv. 2024
Hi Maria,We're so glad you enjoyed the atmosphere and facilities. Thank you for the helpful feedback, we take every opportunity to improve the quality of our service.

10/10 Excellent

Shaun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management Team le 22 janv. 2024
Thank you so much for staying with us Shaun! We hope to see you again!

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cute, Quaint and Vintage Look & Feel Hotel
Super cute and quaint hotel with covered parking (we paid $30 for overnight parking) and the check-in service was great! The room is a perfect size for a couple. It has a vintage look and feel, had some cute robes, wonderful smelling soap, lotion and hair products. We ordered drinks from room service and they were delicious! There are many different restaurants and bars that are walking distance from the hotel.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management Team le 22 janv. 2024
Hi! We're thrilled to hear you enjoyed our room features and amenities. Thank you so much for staying with us, we hope to see you again!

8/10 Bien

Anna

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
If you walk too far to one side of the property it isn't as safe, but directly around the property is nice and has good options for food
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Management Team le 12 janv. 2024
Thank you for staying with us, Anna! We hope to see you again.

10/10 Excellent

Rashith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Management Team le 15 janv. 2024
We're very glad you enjoyed staying with us Rashith! We hope to see you again.

4/10 Médiocre

William

Les points faibles : Propreté
It’s ok. Not good value.
It’s fine but not worth the cost. They have a nice bar and outdoor seating area near the pool. Parking is $35 which is wild. Just add the cost to the room instead of surprise people at the front desk. Room smelled like chlorine but bed was fine for the night. Probably better hotels for your money.
Séjour de 1 nuit en janvier 2024
Réponse de East Austin Hotel Management le 8 janv. 2024
William, we sincerely apologize for any dissatisfaction you may have experienced during your recent stay, and we deeply regret that we did not have the opportunity to address and rectify your concerns during your time here. It is important to note that paid parking is a customary practice in the city of Austin, and our pricing structure is designed to remain competitive within the local market. We understand the impact that such fees may have had on your overall experience, and we genuinely apologize for any inconvenience caused. We are always happy to recommend alternative options. We appreciate your feedback and hope you choose to give us another chance in the future!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
better branding than experience
It's branded as chic, but feels more hostel/ motel. Very comfy bed and great location, but that's really it. $200 to just have a non-dorm bathroom, $30 for parking in a pretty empty garage is a downer, there is restaurant is empty so no free breakfast/ no one is ever eating there, and the bathroom isn't totally walled off so you can hear everything-- not very sexy. Would feel like a better deal if parking fee was lower and if there was a hot tub and not just a pool.
Séjour de 2 nuits en décembre 2023
Réponse de East Austin Hotel Management le 8 janv. 2024
We sincerely apologize for any dissatisfaction you may have experienced during your recent stay, and we deeply regret that we did not have the opportunity to address and rectify your concerns. Upon reviewing our records, we have not identified a rate of 200 per night, and we are committed to investigating this discrepancy to ensure accuracy in our billing. We have reached out directly to address this. Although paid parking is a customary practice in the city of Austin, and our pricing structure is designed to remain competitive within the local market, we are sorry for any negative impact this may have had on your overall experience. We highly value your feedback, and we are eager to resolve any discrepancies to uphold the standard of service we strive to maintain. We look forward to the possibility of restoring your confidence in our services!