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Avis sur Days Inn by Wyndham Round Rock

2.5 out of 5
Days Inn by Wyndham Round Rock
1851 N I-H 35, Round Rock, TX

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 380 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 298 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 148 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 85 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 95 avis sur 1006." "

8,0/10

Propreté

8,6/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Brandon, Alabaster

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and easygoing staff assisted me with no problem. Room was spacious with soft bed for sleeping from hard day at work. Rate was spectacular 👌 loved their 24 hour service coffee. Definitely will be my go lodge in the north Austin area.
Séjour de 1 nuit en mai 2024

8/10 Bien

ever

Voyage en famille, Voyage d’affaires
I would like to have breakfast available at 5:00 am instead of 6:00 am
Séjour de 3 nuits en mai 2024
Réponse de Ken H. , General Manager le 22 mai 2024
Thank you for your patronage. As a brand standard, the complimentary breakfast has set hours. There are other venues that do serve breakfast beginning at 3am in the area. Thank you and travel brilliantly.

10/10 Excellent

Jerry

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was clean and seemed well maintained. Overall it was a pleasant stay.
Séjour de 2 nuits en mai 2024
Réponse de Ken H. le 19 mai 2024
Thank you for staying with us. Travel brilliantly!

8/10 Bien

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice!
Séjour de 1 nuit en mai 2024
Réponse de Ken H. , General Manager le 15 mai 2024
Thank you for staying with us, travel brilliantly!

10/10 Excellent

Karyn, Austin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great location! Our front desk attendant was so nice and accommodating! He was very professional and so nice. Curl in was fast and the room was great. Breakfast was awesome and the location was in the middle, and walkable distance to other restaurants and activities. We ended up extending it stay a couple extra nights. Highly recommended.
Séjour de 1 nuit en mai 2024
Réponse de Ken H. , General Manager le 15 mai 2024
Thank you for staying with us. Travel Brilliantly!

10/10 Excellent

Jorge

It was a lot of bedbugs in my bed
Séjour de 3 nuits en mai 2024
Réponse de Ken H. , General Manager le 13 mai 2024
Hello, we did not receive any complaints of insects during your stay. Please contact the front desk as we may get to the bottom of this issue.

8/10 Bien

Jorge

Voyage d’affaires
Les points forts : Propreté et personnel et service
Lot of noise at night.
Séjour de 4 nuits en mai 2024
Réponse de Ken H. , General Manager le 10 mai 2024
Thank you for staying with us, and I do apologize about the outside noise. Travel Brilliantly!

10/10 Excellent

Mason

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone working at the Days was very kind to me and helpful if I needed assistance.
Séjour de 5 nuits en mai 2024
Réponse de Ken H. , General Manager le 6 mai 2024
Thank you for staying with us. Travel Safely

2/10 Horrible

Timothy

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Dirty place bad food
Séjour de 2 nuits en mai 2024
Réponse de Ken H. , General Manager le 6 mai 2024
I am sorry your stay wasn't up to expectations. Please feel free to contact the hotel to speak with the General Manager concerning your stay.

10/10 Excellent

Antwan

Séjour de 1 nuit en avril 2024
Réponse de Ken H. , General Manager le 23 mai 2024
Thank you for staying with us. Travel Brilliantly!

8/10 Bien

Christian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly at check in. Bed was comfortable. Breakfast was good. My only complaint would be that there was no butter or cream cheese for the bagels at breakfast.
Séjour de 2 nuits en avril 2024
Réponse de Ken H. , General Manager le 2 mai 2024
Thank you for your feedback. Travel Brilliantly!

2/10 Horrible

Adriana

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Never returned our security deposit. The breakfast was very limited/ empty and the room had a musty smell. We had to get more towels every night because they only left us one we were 2 adults and 2 kids. We were there for 3 nights. Coffee maker did not work.
Séjour de 3 nuits en avril 2024
Réponse de Ken H. , General Manager le 29 avr. 2024
Hello, I am so sorry to hear about your experience. This is not what we want our guests to experience. I do show that the incidental hold was returned and there is an approval number linked to the return as well. Please contact the hotel directly and ask to speak to the GM for further clarification. We hope you travel safely!

4/10 Médiocre

Patricia

The room smelled pee and a lot of crickets inside the room on the carpet the sheets smelled bad too terrible service
Séjour de 3 nuits en avril 2024
Réponse de Ken H. , General Manager le 29 avr. 2024
I apologize for the turnout of your stay. We had our extermination team inspect and treat the room. Thank you for bringing this to our attention Take care and travel brilliantly.

8/10 Bien

jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 4 nuits en avril 2024
Réponse de Ken H. , General Manager le 29 avr. 2024
Thank you for the kind words. Safe travels!

2/10 Horrible

Tina

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ken H. , General Manager le 21 avr. 2024
Thank you for staying with us. Please contact the hotel to speak with the GM about your stay.

8/10 Bien

Hilda, Rockwood

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and the bed was comfortable. Staff was welcoming and friendly. My only complaint concerns the location - right off their interstate Frontage Road. In my opinion, businesses should not be placed directly along an interstate access road. Busy, fast-moving traffic made getting in and out of the parking lot difficult!
Séjour de 4 nuits en avril 2024
Réponse de Ken H. , General Manager le 16 avr. 2024
Thank you for staying with us. Travel safely.

8/10 Bien

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean hotel with courteous staff. Disappointed in the requirement of a $50 per room deposit that I have not received in a week and a slight challenge with arriving/departing due to a single access point.
Séjour de 4 nuits en avril 2024
Réponse de Ken H. , General Manager le 16 avr. 2024
Thank you for staying with us. Please contact the hotel for any further assistance if needed.,

2/10 Horrible

william

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Booked hotel after seeing pics on ecpedia website Totally misleading........pics showed a modern clean environment........reality is a run down dirty dump Booked a king room well in advance.....only room available at check in was a standard room This is by far the worst hotel i have ever stopped in They ran my card for incidentals......but actually charged me for room a second time Just terrible
Séjour de 3 nuits en avril 2024
Réponse de Ken H. , General Manager le 16 avr. 2024
Thank you for staying with us. The card from expedia was not on your original reservation. However that issue was fixed when brought to our attention. I understand this can make you have negative thoughts and opinions of the hotel. We do hope you travel safely.

8/10 Bien

Daniel

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
Room was clean, staff helpful and polite, but way traffic noise was loud all nite long.
Séjour de 3 nuits en avril 2024
Réponse de Ken H. , General Manager le 15 avr. 2024
Thank you for staying with us. Travel Brilliantly!

8/10 Bien

tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was fine and lobby was nice. Very noisy location. We were in the back so noise was manageable. Good breakfast. Good staff. Refund very slow on security deposit and had to deal with that which is aggravating. Pool not heated but nice. All in all a good place to stay.
Séjour de 2 nuits en avril 2024
Réponse de Ken H. , General Manager le 15 avr. 2024
Thank you for staying with us. Travel Brilliantly!

6/10 Satisfaisant

tariq

Voyage d’affaires
Les points forts : Propreté
Hard to find motel and hidden in the back
Séjour de 1 nuit en avril 2024
Réponse de Ken H. , General Manager le 10 avr. 2024
Thank you for your feedback. Travel Brilliantly!

6/10 Satisfaisant

Stella, Butler

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It was dirty, noisy, hard to get to a really
Séjour de 2 nuits en mars 2024
Réponse de Ken H. , General Manager le 9 avr. 2024
Thank you for your feedback, Please contact the hotel directly to discuss further if needed.

10/10 Excellent

Tj

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel
Séjour de 2 nuits en avril 2024
Réponse de Ken H. , General Manager le 6 avr. 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

Bill

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was clean and close to the hospital where my son was admitted.
Séjour de 1 nuit en avril 2024
Réponse de Ken H. , General Manager le 6 avr. 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

VICTOR MANUEL

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I just got here, but everything looks clean
Séjour de 1 nuit en avril 2024
Réponse de Ken H. , General Manager le 2 avr. 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

louise

Séjour de 1 nuit en mars 2024
Réponse de Ken H. , General Manager le 2 avr. 2024
Thank you for staying with us! We truly appreciate it! Travel Brilliantly!!

10/10 Excellent

Lawrence

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean, spacious room & comfortable bed. My only issue was figuring out how to use the remote, i got figured out lol.
Séjour de 1 nuit en mars 2024
Réponse de Ken H. , General Manager le 29 mars 2024
Thank you so much for staying with us! Travel Brilliantly!

10/10 Excellent

Monica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 3 nuits en mars 2024
Réponse de Ken H. , General Manager le 28 mars 2024
Thank you for staying with us! Travel Brilliantly!

6/10 Satisfaisant

Jose Marie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, clean facility
Séjour de 2 nuits en mars 2024
Réponse de Ken H. , General Manager le 25 mars 2024
Thank you for visiting. Travel Brilliantly.

2/10 Horrible

Monica

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
Está bien me gusta
Séjour de 2 nuits en mars 2024
Réponse de Ken H. , General Manager le 25 mars 2024
Thank you for visiting. Travel Brilliantly.

10/10 Excellent

Arkean

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’ve stay here quite a few times and this place is great for the price and location. The staff is great day and / night shift, always there to help. The room is clean and the bed is nice👍👍👍. I recommend a stay here.
Réponse de Ken H. , General Manager le 22 mars 2024
Thank you so much for the kind words! I will pass on to the staff and we look forward to seeing you again!

6/10 Satisfaisant

Elena

Voyage en famille
Les points forts : Propreté
I’ve machine was a big bust! When we asked if there was another machine somewhere they said no better luck next time. Wow I was taken back.
Séjour de 2 nuits en mars 2024
Réponse de Ken H. , General Manager le 11 avr. 2024
Thank you for your feedback. The ice machine is wildly popular and does take some time to refill once empty. I apologize if you were led to feel a different way.

10/10 Excellent

Alberto

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front was very polite. It’s older hotel but it was clean great Mexican restaurant right next ate breakfast there both days.
Séjour de 2 nuits en mars 2024
Réponse de Ken H. , General Manager le 17 mars 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

Joe

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Ken H. , General Manager le 17 mars 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

Hector

Séjour de 1 nuit en mars 2024
Réponse de Ken H. , General Manager le 2 avr. 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

Breck, Satellite Beach

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk staff was extremely nice and helpful.
Séjour de 1 nuit en mars 2024
Réponse de Ken H. , General Manager le 12 mars 2024
Thank you for staying with us! Travel Briliantly!

6/10 Satisfaisant

Kimberly

Smelled musty
Séjour de 1 nuit en mars 2024
Réponse de Ken H. , General Manager le 11 mars 2024
Thank you for staying with us, we hope you travel well.

10/10 Excellent

Yanal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Ken H. , General Manager le 12 mars 2024
Thank you for staying with us, we appreciate your patronage! Travel Brilliantly!

8/10 Bien

Omar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
👌
Séjour de 4 nuits en mars 2024
Réponse de Ken H. , General Manager le 11 mars 2024
Thank you for staying with us! Travel Brilliantly!

2/10 Horrible

Star

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Ken H. , General Manager le 11 mars 2024
I am sorry to hear your stay wasn't up to expectations. Please feel free to contact the hotel GM directly.

2/10 Horrible

David

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This truly was the worst stay ever in a hotel and much to expensive 1. dirty 2. no ice 3. low water pressure 4. got sick from water 5.unfriendly 6. bedding was very sparse 7. the tv programs are a joke 8. smelled terrible
Séjour de 2 nuits en mars 2024
Réponse de Ken H. , General Manager le 10 mars 2024
We apologize your stay wasn't up to standards. Please contact the hotel GM if you would like to discuss.

8/10 Bien

Claudia, Hidalgo

Voyage en couple
No comments
Séjour de 1 nuit en décembre 2023
Réponse de Ken H. , General Manager le 7 mars 2024
Thank you for staying. Travel Brilliantly!

8/10 Bien

Juan

Séjour de 7 nuits en février 2024
Réponse de Ken H. , General Manager le 22 mars 2024
Thank you for staying with us! Travel Brilliantly!

6/10 Satisfaisant

Ross

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Carpet dirty. Entry door difficult to open; needs adjusting so it doesn’t drag on carpet. Bathroom door doesn’t close. No luggage stand.
Séjour de 1 nuit en février 2024
Réponse de Ken H. , General Manager le 1 mars 2024
Thank you for your feedback. We will address the items mentioned. Travel Brilliantly!

10/10 Excellent

Wesley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The towels are the softest, plushest we've experienced in a very long time! Despite being along the interstate, the room was very quiet. The room could use some more USB ports to charge mobile devices.
Séjour de 1 nuit en février 2024
Réponse de Ken H. , General Manager le 25 févr. 2024
Thank you for staying with us! Travel Brilliantly!

4/10 Médiocre

tariq

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Hot water was a problem. One bulb was fused above the dining table. Door was rubbing against the carpet and cumbersome to open. Too close to highway and was noisey. Nevertheless the staff was very polite. Ice machine was on the second floor only and not easly eccesssed unless one has to t aske a long route through distant elevators.
Séjour de 1 nuit en février 2024
Réponse de Ken H. , General Manager le 25 févr. 2024
I'm sorry you had issues with the hot water. Did my staff move you rooms upon notification? Please contact the hotel and ask for me so I may address this correctly.

8/10 Bien

John

Noisy parking lot parties.
Séjour de 1 nuit en février 2024
Réponse de Ken H. , General Manager le 24 févr. 2024
Thank you for staying with us. I apologize for the noise from the parking lot. We do ask our guests to be courteous at all times. Thank you for bringing this to our attention.

2/10 Horrible

Greg

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Ken H. , General Manager le 25 févr. 2024
Thank you for staying with us.

4/10 Médiocre

Vinka

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
At the breakfast the food was cold, there was no toaste r for bread, there was shortage of everything, you had to be asking for what you wanted
Séjour de 2 nuits en février 2024
Réponse de Ken H. , General Manager le 20 févr. 2024
I want to apologize for the shortage of items. Unfortunately we do have some guests that take a huge abundance of the food at one time. This does create a shortage of food at times. Other than that I do hope your stay was pleasant and we wish you safe travels.

8/10 Bien

Armando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Ken H. , General Manager le 21 févr. 2024
Thank you for staying with us. Happy travels!