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Avis sur Austin Proper Hotel, a Member of Design Hotels

5 out of 5
Austin Proper Hotel, a Member of Design Hotels
600 West 2nd Street, Austin, TX

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 109 avis sur 160." "
Note des voyageurs de 8 (Bien), d’après 18 avis sur 160." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 160." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 160." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 160." "

9,6/10

Propreté

9,0/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Mathieu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
L'un de mes plus beaux séjour
Très bel Hotel. Bien situé dans Austin. Un très bel Accueil et une équipe charmante.
Séjour de 3 nuits en août 2022
Réponse de Natascha le 25 août 2022
Thank you so much for staying with us at Austin Proper and we cannot wait to welcome you back soon.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Steven

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Natascha le 18 avr. 2024
Dear Steven,Thank you for staying with us at Austin Proper. We are excited to know that you enjoyed your time with us and cannot wait for your return.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Wayne

Les points forts : Propreté
Fantastic
Séjour de 2 nuits en avril 2024
Réponse de Natascha le 17 avr. 2024
Dear Wayne,We are thrilled to know that you enjoyed your stay with us at Austin Proper and cannot wait for your return!Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

BJ

Séjour de 1 nuit en avril 2024
Réponse de Natascha le 6 mai 2024
Dear BJ,Thank you for staying with us at Austin Proper - we are thrilled to know that you enjoyed your time with us and cannot wait to welcome you back. Warmly,Natascha

8/10 Bien

David

Les points forts : Propreté et personnel et service
For $600/night, the view should never be only of a huge parking garage.
Séjour de 3 nuits en avril 2024
Réponse de Natascha le 12 avr. 2024
Dear David,Thank you for staying with us at Austin Proper. We are sorry to hear that you did not enjoy your room and have noted your preference in your profile for future stays. We hope to welcome you back in the future and are here to assist with anything to make it another proper stay. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Place is beautiful and the staff is excellent. We did have some noise issues which is unfortunate, but they accommodated us as best they could and we’re very nice about it.
Séjour de 3 nuits en mars 2024
Réponse de Natascha le 25 mars 2024
Dear Steve, Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed the hotel and our colleagues could add to your experience. Please accept our apologies for the noise issues and we will look further into the issue to prevent this from happening again in the future.We cannot wait to welcome you back in the future and are here to assist you with planning another getaway.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

TS, Austin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the second time I stayed at this hotel. The staff is wonderful and so helpful and nice. The room was exceptional with the balcony. Will stay here again.
Séjour de 1 nuit en février 2024
Réponse de Natascha le 17 févr. 2024
We are thrilled to know that you had another proper stay with us and cannot wait for your return. Thank you so much for staying with us at Austin Proper, we appreciate your loyalty. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Alexandria

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend away
Fantastic stay from start to finish, the restaurants are wonderful. Probably the best bars in Austin. Great gym and spa, with stunning interior design throughout the whole property. One of my favourite hotels by far. Oscar on the front desk was a star and the bell staff especially Micah just couldn’t do enough for us. 100 out of 10.
Séjour de 4 nuits en janvier 2024
Réponse de Natascha le 8 févr. 2024
Dear Alexandria,We are thrilled to know that you enjoyed your stay with us and cannot wait to welcome you back soon. Let us know when you are ready and we are here to assis making it another proper experience. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Pooja

Les points forts : Propreté et personnel et service
Very bougie.. loved the vibe
Séjour de 2 nuits en janvier 2024
Réponse de Natascha le 2 févr. 2024
Dear Pooja,We are thrilled to know that you enjoyed the Austin Proper Hotel and its design by Kelly Wearstler. Let us know when you are ready to enjoy us a little more and we are here to assist in making it an amazing stay. Warmly,Natascha SeifritzDirector of Hotel Relations

8/10 Bien

Michael

Very nice place to stay, great location, within walking distance to a lot of things to do. Great views from the balcony rooms.
Séjour de 1 nuit en janvier 2024
Réponse de Natascha le 24 janv. 2024
Dear Michael,Thank you for staying with us at Austin Proper. We are happy to know that you enjoyed your stay with us and hope to welcome you back in the future. It is always our goal to exceed guest expectations and we would love to know what we could have done better to receive the 5 star rating from you. Love to hear more. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Natascha le 24 janv. 2024
Thank you Jonathan for taking the time to rate your stay with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and cannot wait to welcome you back in the near future. Warmly,Natascha Seifritz Director of Hotel Relations

10/10 Excellent

Kaitlyn

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Natascha le 22 janv. 2024
Dear Kaitlyn,We are thrilled to know that you enjoyed your stay with us at Austin Proper and cannot wait for you to return. Please let us know when you are ready for another visit to Austin and we are here to assist to make it another proper stay. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Omar

Séjour de 3 nuits en janvier 2024
Réponse de Natascha le 17 janv. 2024
Dear Omar,Thank you for staying with us at Austin Proper, we are happy to know that you enjoyed your stay and hope to see you soon again. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Marcus

Séjour de 2 nuits en décembre 2023
Réponse de Natascha le 3 janv. 2024
Dear Marcus,Thank you for staying with us at Austin Proper. We are so very excited to hear that you enjoyed your time with us and cannot wait to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Hilary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is beautifully designed. The Peacock restaurant is delicious with great service. The staff are very nice overall a nice stay
Séjour de 1 nuit en décembre 2023
Réponse de Natascha le 31 déc. 2023
Dear Hilary, Thank you for staying with us at Austin Proper. We are excited to know that you enjoyed your time with us and cannot wait to welcome you back soon. Warmly,Natascha

10/10 Excellent

Sheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Love Proper
Gorgeous property and beautiful room. Great location too! Upscale hotel that was special to stay in.
Séjour de 1 nuit en novembre 2023
Réponse de Natascha le 8 déc. 2023
Thank you Sheryl for staying with us at Austin Proper. We are excited to know that you enjoyed the hotel and neighborhood and we cannot wait to welcome you back!Warmly,Natascha SeifritzDirector of Hotel Relations

4/10 Médiocre

Haley

Les points faibles : Personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de Natascha le 22 déc. 2023
Dear Haley,We much appreciate the time taken to provide feedback on your recent stay and are sorry to hear that you did not fully enjoy your time with us. It would be much appreciated if you could share some more details of what we could have done better so we can address with our teams and note for future visits. Please feel free to reach out to me personally and I'll be happy to assist you.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

William

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place for business or pleasure!
Had a great stay at this 5-star hotel! My wife also had a massage and face treatment, and also spent time in the sauna.
Séjour de 2 nuits en novembre 2023
Réponse de Natascha le 22 nov. 2023
Dear William,We are so very happy to know that you had a proper stay with us and cannot wait to welcome you back to Austin Proper! Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Mia

Séjour de 2 nuits en novembre 2023
Réponse de Natascha le 15 nov. 2023
Dear Mia,Thank you for staying with us at Austin Proper. We are excited to know that you enjoyed your time with us and cannot wait to welcome you back in the future.Warmly,Natascha SeifritzDirector of Hotel Relations

4/10 Médiocre

Quang

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Hot water didn't work. Building engineers didn't show up until an hour later. They moved me to another room at that point it was 11pm.
Séjour de 1 nuit en octobre 2023
Réponse de Natascha le 28 oct. 2023
Dear Quang, We are so very sorry that your stay did not go as smooth as we wished. Please accept our apologies for this inconvenience.It would be our pleasure to welcome you back to Austin Proper and I would like to take care of your future stays personally. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Reuben

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Natascha le 25 oct. 2023
Thank you Reuben for staying with us at Austin Proper - we are excited to know that you enjoyed your time with us and cannot wait for your return,Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Andy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place
It was a nice stay. Hotel bars get extremely busy in the evenings but was not a problem. Our bartender Nick was great all week.
Séjour de 4 nuits en octobre 2023
Réponse de Natascha le 16 oct. 2023
Dear Andy,We are thrilled to know that you enjoyed your stay with us at Austin Proper and hope to welcome you back in the future. Until the next time.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Heather

Séjour de 2 nuits en octobre 2023
Réponse de Natascha le 18 oct. 2023
Dear Heather,Thank you for staying with us at Austin Proper. We are delighted to know that you enjoyed your stay with us and cannot wait for your return. Till the next time. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Eduardo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional!!! Beautiful
Séjour de 3 nuits en septembre 2023
Réponse de Natascha le 23 sept. 2023
Dear Eduardo, Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and cannot wait to welcome you back in the near future.WarmlyNatascha SeifritzDirector of Hotel Relations

10/10 Excellent

Angie, West Lafayette

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding property. Staff were all THE BEST! All welcoming, friendly, kind.
Séjour de 2 nuits en septembre 2023
Réponse de Natascha le 9 sept. 2023
Dear Angie,Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and looking forward to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Margaret

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de Natascha le 9 sept. 2023
Dear Margaret, Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and looking forward to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Tina

Séjour de 2 nuits en août 2023
Réponse de Natascha le 1 sept. 2023
Dear Tina,We are thrilled to know that you enjoyed your time with us at Austin Proper and cannot wait to welcome you back in the near future.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Jonathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love it here!
Séjour de 3 nuits en août 2023
Réponse de Natascha le 29 août 2023
Dear Jonathan, Thank you for staying with us at Austin Proper! We are thrilled to know that you are enjoying your time with us and are here to assist with anything to make it a proper stay. Warmly,Natascha SeifritzDirector of Hotel Relations

8/10 Bien

Mahender

Séjour de 1 nuit en août 2023
Réponse de Natascha le 14 sept. 2023
Thank you for staying with us at Austin Proper. We hope to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Natascha le 21 août 2023
Dear Robert,Thank you for staying with us at Austin Proper. We appreciate your feedback and are happy to know that you had a proper stay and cannot wait to welcome you back in the future. Wamly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Klaus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extraordinary Service and staff. Super Clean. Highly recommendable
Séjour de 5 nuits en août 2023
Réponse de Natascha le 13 août 2023
Dear Klaus,We are thrilled to know that you enjoyed your time with us at Austin Proper and cannot wait to welcome you back in the near future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Cara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel! Lovely and beautiful l!
Séjour de 1 nuit en juillet 2023
Réponse de Natascha le 8 juil. 2023
Thank you Cara for staying with us at Austin Proper. We are excited to know that you like your stay and hope to welcome you back soon. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Jae Young

Séjour de 1 nuit en juin 2023
Réponse de Natascha le 18 juin 2023
Dear Mr. Young,We are excited to know that you enjoyed your stay with us at Austin Proper and we hope to welcome you back in the near future!Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is superb from the ambiance and location, to the attentive and friendly staff.
Séjour de 3 nuits en juin 2023
Réponse de Natascha le 15 juin 2023
Dear Katherine, Thank you for staying with us at Austin Proper! We are thrilled to know that you enjoyed your stay and cannot wait to welcome you back soon. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2023
Réponse de Natascha le 31 mai 2023
Dear Michael,Thank you for staying with us at Austin Proper. We are thrilled to know that you enjoyed your time with us and looking forward to welcome you back in the future. Warmly,Natascha SeifritzDirector of Hotel Relations

4/10 Médiocre

Mike

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The room was uncomfortable, tiny, view of side of parking deck, no drawers for clothes, so lived out of suitcase on the floor. One tiny table big enough for one, had to flip the trashcan over between the beds to provide surface area for pocket stuff. For the cost, no way we'd ever come back.
Séjour de 3 nuits en mai 2023
Réponse de Natascha le 22 mai 2023
Dear Mike, Thank you for staying with us and taking the time to share your experience. It is always our goal to exceed guest's expectation and we are sorry to hear that you did not enjoy your room on this stay. Although we do not offer any Suites with double queen beds, we do have other choices for you that would give you more space. We hope that you would give us another chance on your next visit to Austin and I'll be happy to assist you personally in the future. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Talia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property! Everything down to the scent in the lobby was curated and extremely pleasing. Absolutely cannot wait to come back again!
Séjour de 3 nuits en mai 2023
Réponse de Natascha le 19 mai 2023
Dear Talia,Thank you for staying with us at Austin Proper, we are thrilled to know that you had an amazing time with us and cannot wait to welcome you back!Warmly,Natascha SeifritzDirector of Hotel Relations

6/10 Satisfaisant

Colin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is stylish and has great amenities, and the staff are great. However the 4.30am wake up with the Austin City trash collectors that lasts 1hr is awful. Property is safe, but neighborhood has a lot of homeless issues.
Séjour de 1 nuit en avril 2023
Réponse de Natascha le 13 avr. 2023
Dear Colin,We thank you for staying with us and sharing your feedback with us. We always strive to exceed our guest's expectations and we are sorry that you were woken by trash collectors early in the morning. It is something we are consistently working on and have switched companies for the Hotel with a later pick up after 6am which is the latest they will come to the city. Since you enjoyed the hotel and service, we hope that we can welcome you back for another stay since in the future.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Vanessa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel. East to get everywhere. Great spa too.
Séjour de 1 nuit en avril 2023
Réponse de Natascha le 10 avr. 2023
Dear Vanessa,We are happy to know that you enjoyed your stay with us at Austin Proper and cannot wait to welcome you back soon.Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Carlos

Les points forts : Propreté et personnel et service
Todo excelente
Séjour de 1 nuit en février 2023
Réponse de Natascha le 14 févr. 2023
Dear Carlos,Thank you for staying with us at Austin Proper and we are looking forward to welcome you back in the near future!Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Taylor

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Austin proper is a thoughtfully curated space. The rooms are exceptionally comfortable and the shared spaces of the hotel are beautiful. The restaurants and bars of the hotel provide exceptional experiences and excellent quality food. While anyone can plan to have an enjoyable and relaxing visit to the Austin proper, the locals flock to the restaurants of the hotel in the evening, and it does get quite busy. This is a great place to mingle and meet young professionals, so do not plan to enjoy a quiet cocktail at the bar.
Séjour de 3 nuits en janvier 2023
Réponse de Natascha le 6 févr. 2023
Dear Taylor, Thank you so much for staying with us at Austin Proper and taking the time to share your feedback. We are so happy to know that you enjoyed your time with us and cannot wait for you to come back in the near future. Please know that we have Goldie's, our sunken bar, reserved for hotel guests only for handcrafted cocktails and just opened The Quill Room on the 2nd floor as another alternative to enjoy drinks. Warmly,Natascha SeifritzDirector of Hotel Relations

6/10 Satisfaisant

CARRIE

10/10 Excellent

Barrett

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best hotel ever
Séjour de 1 nuit en octobre 2022
Réponse de Natascha le 2 nov. 2022
Thank you for staying with us at Austin Proper. We are delighted to know that you enjoyed your time with us and cannot wait to welcome you back soon. Warmly,Natascha SeifritzDirector of Hotel Relations

2/10 Horrible

Robert

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Don’t risk it, might not get the room you paid for
I did not get the balcony suite I booked far in advanced and also prepaid. If I wanted to stay in a basic room with subpar service there are a lot cheaper options. The blinds do not even cover the windows, far from blackout as advertised. Michael who checked us in said I can free dessert, well that’s far from the price differential for a balcony suite on a Saturday night during acl. I asked to speak with the manager he said he’s the only one here, later to tell me he’s actually the front desk assistant. I got no sleep due to the windows not being completely covered. The entire reason I booked this room is for the balcony.
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Jessica

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the most beautiful hotels I’ve ever stayed in. The staff were so friendly. Every detail was thought of.
Séjour de 3 nuits en septembre 2022
Réponse de Natascha le 1 oct. 2022
Dear Jessica,Thank you so much for your feedback. We are happy you enjoyed your stay and cannot wait for your return. Warmly,Natascha SeifritzDirector of Hotel Relations

10/10 Excellent

Lori

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2022

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2022

10/10 Excellent

Ema

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Accommodated early check in, friendly staff, and awesome food!
Séjour de 1 nuit en août 2022
Réponse de Natascha le 9 août 2022
Thank you for your feedback, we appreciate your comments and look forward to welcome you back in the near future. Warmly, Natascha Seifritz Director of Hotel Relations

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy with our stay. Beautiful hotel and friendly staff. The in room service dining was top notched.
Séjour de 7 nuits en juin 2022
Réponse de Natascha le 5 juil. 2022
Dear Diane, Thank you for staying with us at Austin Proper. We are happy to know that you enjoyed your time with us and cannot wait to welcome you back soon. Warmly, Natascha Seifritz Director of Hotel Relations

10/10 Excellent

Brenda C

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mai 2022
Réponse de Natascha le 31 mai 2022
Dear Brenda, We are thrilled to know that you enjoyed your stay with us at Austin Proper and cannot wait to welcome you back soon. Warmly, Natascha Seifritz Director of Hotel Relations