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Avis sur Aloft Austin Northwest

3 out of 5
Aloft Austin Northwest
14020 US Highway 183, Austin, TX

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 636 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 201 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 72 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 54 avis sur 1000." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Lynsey

Voyage en famille
Great time and friendly staff
Séjour de 2 nuits en mai 2024
Réponse de Susi le 16 mai 2024
Dear Lynsey,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Tifani

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice and clean, felt safe there. Most important things. The bummer was they had live music in the lobby but no bartender showed, so no evening cocktail and they don't do maid service daily so I had to hunt down towels.
Séjour de 2 nuits en mai 2024
Réponse de Susi le 16 mai 2024
Dear Tifani,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Imre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice and clean hotel to stay. Entire staff has done a great job
Séjour de 1 nuit en mai 2024
Réponse de Susi le 16 mai 2024
Dear Imre,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jonathon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good area ! Says 24 hrs room Service not true tho
Séjour de 1 nuit en mai 2024
Réponse de Susi le 16 mai 2024
Dear Jonathon,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Geremy, plano

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and pleasant rooms
Séjour de 3 nuits en avril 2024
Réponse de Susi le 16 mai 2024
Dear Geremy,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Rex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
only complaint is they didn't clean our rom and resupply coffee and towels unless I asked in between nights.
Séjour de 2 nuits en avril 2024
Réponse de Susi le 16 mai 2024
Dear Rex,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Nancy, Jourdanton

Voyage en famille
Les points forts : Propreté et équipements
I could hear every noise and kids running n playing in the hall after 10pm
Séjour de 1 nuit en février 2024

10/10 Excellent

Tomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Susi le 16 mai 2024
Dear Thomas,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Satisfaisant

ShaWanda

Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jana, Corpus Christi

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We inly stay at aLoft when in Austin. This property makes me happy!! Clean quiet, friendly.
Séjour de 1 nuit en avril 2024
Réponse de Susi le 16 mai 2024
Dear Jana,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lisa

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Susi le 16 mai 2024
Dear Lisa,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Alaneisha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We unfortunately were only able to stay for one day but it was super close to restaurants and shopping attractions! It was clean and in a great area and there was even a karaoke night going on while we were there it was really nice and we'll definitely be coming back. :)
Séjour de 1 nuit en mars 2024
Réponse de Susi le 21 avr. 2024
Dear Alaneisha,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

George

Séjour de 1 nuit en février 2024
Réponse de Susi le 21 avr. 2024
Dear George,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Our room next to the elevator was a bit noisy at night.
Séjour de 3 nuits en avril 2024
Réponse de Susi le 16 mai 2024
Dear David,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Oscar, Rio Grande City

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall really clean nice experience close by to a lot of store and restaurants walking distance would definitely stay again!
Séjour de 1 nuit en avril 2024
Réponse de Susi le 21 avr. 2024
Dear Oscar,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Melvin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All the staff greeted us any time we entered the lobby.
Séjour de 3 nuits en avril 2024
Réponse de Susi le 21 avr. 2024
Dear Melvin,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Médiocre

Manuel

Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en avril 2024

10/10 Excellent

Lynn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Susi le 21 avr. 2024
Dear Lynn,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
felt comfortable and clean had foods available for breakfasts and bar excellent staff
Séjour de 2 nuits en mars 2024
Réponse de Susi le 21 avr. 2024
Dear Heather,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I always have a pleasant experience when I stay here. The staff are very friendly and accommodating.
Réponse de Susi le 21 avr. 2024
Dear Tara,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Brandon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice and clean, in a good area. Definitely choose next time visit!
Séjour de 1 nuit en avril 2024
Réponse de Susi le 5 avr. 2024
Dear Brandon,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Vonnita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice area and room
Séjour de 1 nuit en mars 2024
Réponse de Susi le 5 avr. 2024
Dear Vonnita,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Davonte

Séjour de 4 nuits en mars 2024
Réponse de Susi le 5 avr. 2024
Dear Davonte,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Dorine

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean , stylish and comfortable
Séjour de 2 nuits en mars 2024
Réponse de Susi le 5 avr. 2024
Dear Dorine,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Austin

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked that you were animal friendly.
Séjour de 3 nuits en mars 2024
Réponse de Susi le 5 avr. 2024
Dear Austin,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Adewale

Séjour de 2 nuits en mars 2024
Réponse de Susi le 21 avr. 2024
Dear Adewale,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jennifer

Séjour de 1 nuit en mars 2024
Réponse de Susi le 21 avr. 2024
Dear Jennifer,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Satisfaisant

Claire

Voyage en famille avec de jeunes enfants
Nights were extremely noisy, from other guests running around to hearing the elevator cables banging all night long. Pool was filthy, green water in the spa and a backed up toilet. Never had enough towels stocked. Rooms were very small, sheets had gunk and hair, probably not changed.
Séjour de 2 nuits en mars 2024
Réponse de Susi le 21 mars 2024
Dear Claire,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Davonte

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome staff and very accommodating for your my pet
Séjour de 3 nuits en février 2024
Réponse de Susi le 16 mai 2024
Dear Davonte,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Latoya

Séjour de 1 nuit en mars 2024
Réponse de Susi le 21 avr. 2024
Dear Latoya,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Médiocre

Anna

Les points faibles : Équipements
I didn't like 1 soap and 1 cup for 3 people. Didn't clean room 2nd night! Beds were comfortable. AC was really cold.
Séjour de 3 nuits en mars 2024
Réponse de Susi le 21 mars 2024
Dear Anna,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

andromeda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay!
Séjour de 2 nuits en mars 2024
Réponse de Susi le 16 mars 2024
Dear Andromeda,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Maricruz

Voyage en famille
Les points forts : Propreté et équipements
Front desk staff very polite very professional and helpful…
Séjour de 5 nuits en mars 2024
Réponse de Susi le 16 mars 2024
Dear Maricruz,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Solid place to stay for its price
Séjour de 1 nuit en mars 2024
Réponse de Susi le 16 mars 2024
Dear Andrew,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Médiocre

Jerry, Lubbock

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Susi le 21 mars 2024
Dear Jerry,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Morgan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check in was a breeze and the staff was very friendly. I loved the set up with the bar and lounge area. Highly recommend this place if you need to be in this area.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Micheline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s new hotel, clean and good location. The staffs are friendly.
Séjour de 1 nuit en février 2024
Réponse de Susi le 2 mars 2024
Dear Micheline,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Lavera

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love customer service
Séjour de 2 nuits en février 2024
Réponse de Susi le 26 févr. 2024
Dear Lavera,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Alexa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved it
Séjour de 1 nuit en février 2024
Réponse de Susi le 26 févr. 2024
Dear Alexa,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Ana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente ubicación, servicio y limpieza
Séjour de 1 nuit en février 2024
Réponse de Susi le 26 févr. 2024
Dear Ana,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kyle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
it was a great place to stay !
Séjour de 1 nuit en février 2024
Réponse de Susi le 20 févr. 2024
Dear Kyle,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Leanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the DJ
Séjour de 1 nuit en février 2024
Réponse de Susi le 20 févr. 2024
Dear Leanne,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon to enjoy some more great music!

10/10 Excellent

Rafe

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Love the aloft
It was really good, bed and bench were very comfortable. Only problem was when I tried to call the hotel operator for a bath towel and got no answer
Séjour de 1 nuit en février 2024
Réponse de Susi le 20 févr. 2024
Dear Rafe,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Edward

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was terrific!
Séjour de 2 nuits en février 2024
Réponse de Susi le 20 févr. 2024
Dear Edward,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Joshua

Séjour de 1 nuit en février 2024
Réponse de Susi le 20 févr. 2024
Dear Joshua,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Séjour de 1 nuit en janvier 2024
Réponse de Susi le 20 févr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jenny

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable & Convenient
I had a great stay. I always choose this aloft when visiting my company’s headquarters in Austin. The rooms are always clean and comfortable. I’ve yet to have a single issue at this hotel, and I’ve stayed several times.
Séjour de 1 nuit en janvier 2024
Réponse de Susi le 20 févr. 2024
Dear Jenny,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Robert S

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Susi le 20 févr. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service
Not Helpful
I booked my guest 2 times on the wrong date by accident. I called the hotel within 5 minutes of booking and they told me I had to go through hotels.com. Not sure if Hotels.com messed up or the hotel was not helpful. Either way, did not get a refund even though I made a mistake and caught it within 5 minutes
Séjour de 1 nuit en janvier 2024

10/10 Excellent

kayla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Susi le 20 févr. 2024
Dear Kayla,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.