Avis sur Holiday Inn Auckland Airport, an IHG Hotel
Holiday Inn Auckland Airport, an IHG Hotel
2 Ascot Road, Auckland
Avis
8,6
Excellent
8,8/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Holiday Inn Auckland Airport le 11 janv. 2024
Kia Ora Jean,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
Rémy
Voyage en famille
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rémy
Séjour de 2 nuits en décembre 2023
Réponse de Holiday Inn Auckland Airport le 28 déc. 2023
Kia Ora Remy,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
8/10 Bien
Francois
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Francois
Séjour de 1 nuit en décembre 2023
Réponse de Holiday Inn Auckland Airport le 27 déc. 2023
Kia Ora Francois,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
Gabriel
25 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gabriel
Séjour de 3 nuits en juillet 2023
Réponse de Lakhwinder Singh le 2 août 2023
Kia Ora Gabriel,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards
10/10 Excellent
Dung
Voyage en famille
3 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dung
Réponse de Holiday Inn Auckland Airport le 6 janv. 2023
Kia Ora, Dung,Thank you for your kind review and lovely feedback. We are delighted that you enjoyed your stay with us.Kind regards,Ian - Front Office Manager
8/10 Bien
Lili Anne
9 oct. 2022
Lili Anne
Séjour de 1 nuit en octobre 2022
10/10 Excellent
francoise
Voyage en groupe
7 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spécial Covid
francoise
Séjour de 1 nuit en mars 2020
10/10 Excellent
Jean-Louis
17 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une escale parfaite à Auckland
Jean-Louis
Séjour de 1 nuit en mars 2020
10/10 Excellent
Magali
19 nov. 2019
Magali
Séjour de 1 nuit en novembre 2019
10/10 Excellent
Sophie
Voyage en famille
7 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sophie
Séjour de 1 nuit en octobre 2019
Réponse de Lindsay le 12 nov. 2019
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Sylvie
20 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Sylvie
Séjour de 1 nuit en août 2019
Réponse de Lindsay D. le 26 août 2019
Thank you for your feedback.
6/10 Satisfaisant
murielle
6 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon séjour
murielle
Séjour de 4 nuits en mai 2018
8/10 Bien
Isabelle
21 avr. 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Proche de l'aéroport
Isabelle
10/10 Excellent
Voyageur vérifié
30 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel accueillant et très agréable.
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
10 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien en transit.
Voyageur vérifié
8/10 Bien
Nicolas
22 déc. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicolas
8/10 Bien
alain, Nantes
14 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
alain
8/10 Bien
Anne-Cécile
13 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anne-Cécile
10/10 Excellent
Murray
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Murray
Séjour de 1 nuit en février 2024
Réponse de Lakhwinder Singh le 19 mai 2024
Kia Ora Murray,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
Murray
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Murray
Séjour de 1 nuit en mai 2024
Réponse de Lakhwinder Singh le 19 mai 2024
Kia Oa Murray,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
6/10 Satisfaisant
Steven
Voyage en famille
12 mai 2024
Steven
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 19 mai 2024
Kia Ora Steven,Thank you for reaching out. We are really sorry that you were not able to cancel this booking and apologise for the inconvininanceThank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager.
8/10 Bien
Ernesto
Voyage en famille
4 mai 2024
Ernesto
Séjour de 1 nuit en mai 2024
Réponse de Lakhwinder Singh le 6 mai 2024
Kia Ora Ernesto,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
6/10 Satisfaisant
Valerie
Voyage en couple
29 avr. 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Valerie
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 30 avr. 2024
Kia Ora Valerrie,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
8/10 Bien
Ernesto
28 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Ernesto
Séjour de 1 nuit en avril 2024
Réponse de Lakhwinder Singh le 28 avr. 2024
Kia Ora Ernesto,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
DEMETRICE
Voyage en groupe
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
DEMETRICE
Séjour de 2 nuits en avril 2024
Réponse de Lakhwinder Singh le 23 avr. 2024
Kia Ora Demetrice,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
Madan
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Madan
Séjour de 1 nuit en avril 2024
Réponse de Lakhwinder Singh le 15 avr. 2024
Kia Ora Madan,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
8/10 Bien
Doreen
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Doreen
Séjour de 2 nuits en avril 2024
Réponse de Lakhwinder Singh le 10 avr. 2024
Kia Ora Doreen,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
ISIS, Sherman
5 avr. 2024
Les points forts : Personnel et service
ISIS
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 6 avr. 2024
Kia Ora ISIS,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
8/10 Bien
??
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
??
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 6 avr. 2024
Kia Ora,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
8/10 Bien
Patrick
28 mars 2024
Patrick
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 23 avr. 2024
Kia Ora Patrick,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
Andy
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andy
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 26 mars 2024
Kia Ora Andy,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the warm welcome, spacious and clean room, as well as the assistance from our friendly housekeeping staff.We apologize for the inconvenience caused by the noisy extractor fan and squeaky bathroom door. Your comments have been noted, and we will work towards resolving these issues to ensure a more comfortable stay for our guests.Regarding your dining experience, we regret that the buffet fell short of your expectations. Rest assured, your feedback will be shared with our culinary team for improvement.We appreciate your valuable input and hope to welcome you back for a more enjoyable stay in the future.Kind regards,Lakhwinder Singh Front Office Manager
8/10 Bien
PAUL
Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PAUL
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 26 mars 2024
Kia Ora Paul,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
Karen
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 28 mars 2024
Kia Ora Karen,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
6/10 Satisfaisant
Monica
23 mars 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Monica
Séjour de 2 nuits en mars 2024
Réponse de Lakhwinder Singh le 25 mars 2024
Kia Ora Monica,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.We apologize for falling short of your expectations and appreciate your kind words about our staff. Your comments will be used to improve our services.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
Graham
Voyage en couple
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Graham
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 22 mars 2024
Kia Ora Graham,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
8/10 Bien
Joan
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joan
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 18 mars 2024
Kia Ora Joan,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
8/10 Bien
Helen
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Helen
Séjour de 2 nuits en mars 2024
Réponse de Lakhwinder Singh le 18 mars 2024
Kia Ora Helen,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
Scott
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 18 mars 2024
Kia Ora Scott,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
4/10 Médiocre
Darren
14 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Darren
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 18 mars 2024
Kia Ora Darren,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.We apologize for the inconvenience and disappointment you experienced during your stay. Your feedback is valuable to us, and we'll take immediate steps to address the issues you've raised. Thank you for bringing them to our attention.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
Olivia
14 mars 2024
Olivia
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 6 avr. 2024
Kia Ora Olivia,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
8/10 Bien
Lee
13 mars 2024
Lee
Séjour de 1 nuit en février 2024
Réponse de Lakhwinder Singh le 6 avr. 2024
Kia Ora Lee,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
William
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 11 mars 2024
Kia Ora William,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
8/10 Bien
Melissa
Voyage en famille avec de jeunes enfants, Voyage en groupe
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 11 mars 2024
Kia Ora Melissa,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
Megan
Voyage en couple
8 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Megan
Séjour de 1 nuit en mars 2024
Réponse de Lakhwinder Singh le 11 mars 2024
Kia Ora Megan,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
Charles, Fort McMurray
Voyage en couple
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles
Séjour de 2 nuits en mars 2024
Réponse de Mike Quartly le 4 mars 2024
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.
10/10 Excellent
Christopher, Tampa
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en mars 2024
Réponse de Mike Quartly le 4 mars 2024
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.
10/10 Excellent
Nirmal Lloyd
Voyage en famille avec de jeunes enfants
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nirmal Lloyd
Séjour de 1 nuit en février 2024
Réponse de Mike Quartly le 4 mars 2024
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.
10/10 Excellent
Linda
Voyage en couple
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 1 nuit en février 2024
Réponse de Lakhwinder Singh le 29 févr. 2024
Kia Ora Linda,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
8/10 Bien
Cathy
27 févr. 2024
Cathy
Séjour de 1 nuit en février 2024
Réponse de Lakhwinder Singh le 22 mars 2024
Kia Ora Cathy,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
10/10 Excellent
JUNSI
Voyage d’affaires
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kindness
JUNSI
Séjour de 1 nuit en février 2024
Réponse de Lakhwinder Singh le 28 févr. 2024
Kia Ora Junsi,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager