We have been here at this property unexpectedly. We have found it to be nothing under extraordinary!!! The staff on every shift have been absolutely amazing with anything we have needed at all!!! The property has been really accommodating. We are truly grateful!!
The elevator was out for 4 days, we had to move because people were congregating in the hall near our first room, the bathroom floor was dirty (black dirt all over the bath mat), the door at the end of the hall on the first floor was not properly locked. Anyone could come in from the parking lot. I told them once, they fixed it, but the next morning it was open again.
The elevator was broken and I had a third floor room. The desk attendant couldnât change my room because I booked through a third-party app.
In the bathroom there was no floor mat so I had to use a hand towel when I got out of the shower.
The elevator wasnât working and we had to carry all of our luggage up the stairs. They didnât even have anyone working on the elevators for 3 days. Said it was from lightning strike but there was not any bad weather. They should have put us on a lower floor or higher bellman to help. Ridiculous