We apologize for the inconvenience caused by the long wait times and overcrowding with the elevators during your stay. We understand how frustrating and time-consuming this must have been for you and other guests. Your feedback regarding the cleanliness of the hotel is also noted, and we apologize for any shortcomings in this regard. Rest assured, we take your comments seriously and will address these issues with our team to ensure improvements are made. We're glad to hear that you found the bathroom and beds clean despite the cleaning issues elsewhere. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for a much-improved stay in the future.

Merci d'avoir partagé votre retour concernant votre récent séjour. Nous sommes heureux d'apprendre que vous avez apprécié le charme historique de notre bâtiment. Nous nous excusons pour tout inconvénient causé par la propreté des fenêtres et les longs temps d'attente pour les ascenseurs. Vos commentaires nous sont précieux et nous aborderons ces problèmes pour garantir une meilleure expérience à nos clients à l'avenir. Nous apprécions votre compréhension et espérons avoir l'occasion de vous accueillir à nouveau pour un séjour plus agréable avec des vues plus dégagées et un service d'ascenseur amélioré.

Nous sommes sincèrement désolés pour l'expérience désagréable que vous avez vécue lors de votre séjour chez nous. Il est inacceptable que votre chambre dégage une forte odeur de cannabis et que vous subissiez des nuisances sonores, entraînant un sommeil perturbé. De plus, nous regrettons d'apprendre que la chambre n'était pas à la hauteur de nos standards de propreté. Sachez que nous prenons vos commentaires au sérieux et que nous enquêterons sur ces problèmes pour éviter que des événements similaires ne se reproduisent à l'avenir. Notre équipe répondra rapidement aux problèmes de propreté et d'odeur dans la chambre 807 afin de garantir une expérience plus confortable à nos clients. Nous apprécions vos commentaires et espérons avoir l'opportunité de regagner votre confiance et de vous offrir une meilleure expérience à l'avenir.

Chère Gabrielle,Il semble que vous ayez trouvé que le rapport qualité-prix était très bon. C'est formidable d'entendre que vous avez été satisfait de votre expérience globale. Si vous avez d'autres commentaires ou si vous avez besoin d'aide pour des futurs voyages, n'hésitez pas à me le faire savoir !

Thank you for taking the time to rate our historic hotel. We appreciate having you as a guest and hope that we can welcome you back again soon.Kind regards,The Claridge Hotel Management

Thank you for taking the time to rate our historic hotel. We appreciate having you as a guest and hope to welcome you back again soon.Kind regards,The Claridge Hotel Management

Dear Sylvain,Thank you for taking the time to rate our historic hotel. We appreciate having you as a guest and hope to welcome you back the next time your travels brings you to the Atlantic City area.Kind regards,The Claridge Hotel Management

Nous apprécions vos commentaires sur votre récent séjour. Nous sommes ravis d'apprendre que votre première expérience a été positive avec une chambre propre et agréable. Nous nous excusons pour le problème d'humidité que vous avez rencontré plus tard, ainsi que pour les désagréments causés par les ascenseurs plus anciens. Vos commentaires nous sont précieux et nous en tiendrons compte dans notre travail pour améliorer l'expérience de nos clients. Nous comprenons que certains aspects n’ont pas répondu à vos attentes et nous apprécions votre compréhension. Nous sommes heureux que vous ayez trouvé de la valeur dans notre emplacement et nos tarifs. Si vous avez d'autres préoccupations ou questions, n'hésitez pas à nous contacter. Nous espérons avoir la chance de vous accueillir à nouveau et de vous offrir un séjour plus satisfaisant.

Thank you for taking the time to rate our historic hotel. We appreciate having you as a guest and hope to welcome to welcome you back again soon.Kind regards,The Claridge Hotel Management

Dear Hugues,Thank you so much for taking the time to leave such an awesome rating for our historic hotel. We appreciate having you as a guest and hope to welcome you back again.Kind regards,The Claridge Hotel Management

Hello,Thank you so much for taking the time to give us your feedback. We are so pleased you enjoyed your stay. Thank you for your kind comments. We hope to welcome you back soon! -Front Office Management

Hello,Thank you so much for choosing The Claridge. We take pride in our antique aesthetic. We are so pleased to hear you enjoyed your stay with us. We look forward to welcoming you back in the future. -Front Office Management

Thank you for taking the time to leave such a wonderful review of our historic hotel. I am glad to hear you had a good stay with us. We truly hope to welcome you back sometime in the future. Warm Regards, Nicole Fitzgerald Director of Housekeeping

Thank you for your valuable input. We hope to see you soon.

Hello, Even though we are a historic hotel, we constantly renovate various areas of the hotel at a time. We aim to maintain it's historic charm.

Estimada Paula, Gracias por tomarse el tiempo para dejarnos una reseña de nuestro histórico hotel. Me alegra saber que tuvo una estadía tan maravillosa con nosotros, sin embargo, creo que el casino al que se refería es Bally's. No tenemos una sala de casino aquí en The Claridge, pero aun así estamos felices de tenerlo como nuestro invitado. Realmente esperamos que vuelva a visitarnos pronto. Saludos cordiales, Nicole Fitzgerald Directora de limpieza

Cher Serge, Merci d'avoir pris le temps de laisser un avis sur notre hôtel historique. Je suis heureux d'apprendre que votre chambre a été très bien nettoyée. Je suis cependant désolé d'apprendre que vous avez dû changer de chambre en raison de l'emplacement des ascenseurs. Nous essayons toujours de placer nos clients dans des chambres qui conviennent à leurs besoins. Nous espérons que vous nous rendrez visite à nouveau très bientôt. Cordialement, Nicole Fitzgerald Directrice de l'entretien ménager

So happy you enjoyed your stay! Hope to have you back at our hotel.Regards!

Dear Hotel.com guest, Thank you so much for the lovely review and rating of our historic hotel. Please come back and visit us again. Kind Regards, Jean Lasko

Thank you for choosing The Claridge Hotel. We appreciate having you as a guest and hope that you will come back and visit us again.Kind regards,The Claridge Hotel Management

Thank you for your feedback and for choosing to stay with us. We're glad to hear that you enjoyed your stay and appreciated the convenience of our hotel's connection to Bally's and Caesars Palace. We apologize for the inconvenience caused by the elevator wait times. Your experience and the advice you shared about navigating the elevators are noted, and we are actively working on improving this aspect of our service to ensure a more seamless experience for our guests. Thank you again for your comments. We hope to welcome you back soon for another enjoyable stay.

Thank you for sharing your feedback. We're delighted to hear that you found your stay pleasant and enjoyed the cleanliness and convenient location of our hotel. We apologize for the wait times you experienced with the elevators, especially during a busy weekend. We understand how this can be frustrating and are working on improving the efficiency of our elevators to better accommodate our guests. Thank you for your kind words and understanding. We look forward to welcoming you back for another enjoyable stay.

We sincerely apologize for the unacceptable experience you had during your stay with us. It deeply concerns us to learn about the cleanliness issues in your room, as well as the malfunctioning lamp and safe box. Please know that this falls well below our standards, and we are taking immediate action to address these issues with our housekeeping and maintenance teams. We regret any inconvenience caused by the delay in addressing your concerns and understand your frustration. Our aim is to resolve guest issues promptly, and we apologize for falling short in this instance. Regarding the elevator wait times and the unpleasant odors in the hotel, we are investigating these matters and working on solutions to improve the overall experience for our guests. Additionally, we take the safety and comfort of our guests seriously, and we apologize for any disturbance caused by other guests' behavior. Once again, we apologize for the shortcomings you experienced during your stay. Please know that your feedback is invaluable to us, and we will take all necessary steps to prevent similar issues in the future.

Thank you for your feedback. We are deeply sorry to hear about the issue you encountered with pests in your room. This is not the standard of cleanliness we strive to uphold, and we are addressing this matter with our housekeeping and pest control teams. We are, however, pleased to hear that you found our customer service to be excellent. Your positive comments about our staff are greatly appreciated and will be shared with the team. Thank you for bringing this to our attention. We hope you will give us another opportunity to provide you with a much better experience in the future.

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced due to our housekeeping staff knocking on your door despite the "Do Not Disturb" sign. We understand how important a restful morning is and regret that this disrupted your stay. We will address this issue with our housekeeping team to ensure that they adhere to the "Do Not Disturb" signs moving forward. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a more pleasant experience in the future.

Thank you for choosing The Claridge Hotel. We appreciate having you as a guest and hope we can welcome you back again soon.Kind regards,The Claridge Hotel Management