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Avis sur Harrah's Resort Atlantic City

4 out of 5
Harrah's Resort Atlantic City
777 Harrah's Blvd., Atlantic City, NJ

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 1642 avis sur 4442." "
Note des voyageurs de 8 (Bien), d’après 883 avis sur 4442." "
Note des voyageurs de 6 (Satisfaisant), d’après 660 avis sur 4442." "
Note des voyageurs de 4 (Médiocre), d’après 494 avis sur 4442." "
Note des voyageurs de 2 (Horrible), d’après 763 avis sur 4442." "

7,4/10

Propreté

7,4/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très belle hôtel
Séjour de 4 nuits en octobre 2023
Réponse de Jason le 15 oct. 2023
Hello Daniel, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon!Thank you,Harrah's Atlantic City

10/10 Excellent

Natacha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J'ai adoré mon séjour. Beau, propre, confortable, bon rapport qualité prix Seul bémol c'est l'accès à la piscine qu'on doit payer... Et aussi les heures de fermetures d'accès à la piscine qui sont beaucoup trop tôt.
Séjour de 1 nuit en août 2023
Réponse de Ashley le 31 août 2023
Thank you for taking a few moments of your valuable time to give us an excellent review! Cheers!

10/10 Excellent

Erol

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellente hotel, prêt des casino, restaurant et centre-ville
Séjour de 1 nuit en juillet 2023
Réponse de Yasin Salam le 3 août 2023
Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Harrah's Resort Atlantic City and appreciate you taking the time to share your experience.

8/10 Bien

Simon

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very clean and we had a good service
Séjour de 2 nuits en juillet 2023
Réponse de Sarah Silva le 26 juil. 2023
Your feedback is definitely appreciated, Simon. We look forward to your next visit at Harrah's Resort Atlantic City.

2/10 Horrible

Marie-Eve

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
En arrivant, impossible de faire l’enregistrement aux bornes car nous avions réservé par Expédia. Aux bornes on nous offrait une meilleure chambre pour 15$/jour, rendu aux comptoirs, nous ne pouvions pas avoir le même prix. Tout est en surplus.. il n’y a aucune indication mais le stationnement est 10$/jour, la piscine principale est payante soit 10$/personne la semaine, 20$/jour du vendredi au dimanche (alors que la chambre passe de 158$ à 450$ la nuit). L’hôtel est loin du Boardwalk et de la plage, il vous faut un transport et il n’y a rien aux alentours. Il y a une piscine gratuite mais l’eau est tellement brouillée qu’il est impossible de voir à travers) et le pire c’est que pour 3 nuits, la femme de chambre n’ait jamais passée, pourtant elle faisait les autres chambres.. il n’y a aucune pancarte à la porte pour leur demander de faire la chambre.. j’ai appelé 2 fois et après 30 min d’attente, j’ai eu droit à une personne pas très amicable qui m’a pratiquement hurlé dessus qu’il aurait fallu appelé pour demander (c’est écrit nul part) et ils sont venus nous porter des serviettes.. Il y a vraiment peu de gagnants au Casino (comparativement au Borgata juste à côté), et l’hôtel est somme toute tranquille. Les lits de la grande tour et les serviettes sont très confortables et la chambre est belle.
Séjour de 3 nuits en juillet 2023
Réponse de Ashley le 5 sept. 2023
Thank you for the valuable feedback on your recent visit. I'm sorry our service didn't live up to your expectations or ours. I will be sharing your comments with my service team to help us improve our service for your next visit. Again, thank you, and have a good day.

8/10 Bien

Michel

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bel endroit, chambre correcte.
Casino bien tenu .Qualité prix, très correct.
Séjour de 4 nuits en mars 2023

8/10 Bien

denis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en septembre 2022

8/10 Bien

Imane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C'était magnifique notre séjour. A recommandé
Séjour de 3 nuits en septembre 2022

8/10 Bien

Tamu

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didnt like that i had to pay $20 for parking even as a guest and with a players card. Oceans is $5. Also, the pool should becfeee for guest.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Christopher

Voyage en couple
Les points faibles : Équipements
I dont like the fact that we have to pay so much for parking or pay at all for that matter if we are guests paying a lot for rooms. You call these hotels resorts and charge all the fees and we get nothing for but a bed for the price. No breakfast or free parking or anything much for that matter. Plus when you advertise and say we get a discount for parking, it would be nice if we actually received the discount or voucher. And im still trying to figure out how and why you charged me twice for a one night stay. Not happy with these situations
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 28 mai 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

6/10 Satisfaisant

Martha

Les points faibles : Personnel et service
I would never stay there no more my room was so dirty with hair and I hope I will get back my 150
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 28 mai 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

6/10 Satisfaisant

Arthesia

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service et équipements
Overall my stay was nice there are just a few things I would change that I found to be very inconvenient. Like the self parking from the waterfront towers.
Séjour de 3 nuits en mai 2024
Réponse de Jasmine le 28 mai 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Horrible

Dajuana

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The check in was easy, room was spacious The room was dirty, stuff on the floor. So much soap scum around the sink. Harrah’s was a bit outdated The pool party was hyped up. They only let selective few wear a hat. I had reservations to get a table and expected to spend $800 which is fine. When we sat down they then said we had to spend $1000 which was not part of the agreement. There was a whole issue and ended up not getting anything and left. The event staff for pool party was nasty. I’ve stayed in the past and haven’t had this bad experience. Last time at Harrah’s.
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 28 mai 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Jessica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean room.
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 28 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

2/10 Horrible

Fanny

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very unprofessional and the room was dirty with dry blood in the bathroom floor
Séjour de 2 nuits en mai 2024
Réponse de Jasmine le 28 mai 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Horrible

Shamdaye

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not family friendly...elevators dont work, very expensive...resturants on site but need to make reservation online....
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 28 mai 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Tiffany

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean. Room was spacious
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 28 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Kenneth

Les points forts : Propreté
Good
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 28 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

2/10 Horrible

Kaitlyn

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk service horrible, not worth the price. Restaurants are over priced and food is disappointing.
Séjour de 2 nuits en mai 2024
Réponse de customer relations le 27 mai 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

6/10 Satisfaisant

Louis

Voyage en famille
It was okay, nothing grand or disappointing just okay.
Séjour de 3 nuits en mai 2024
Réponse de customer relations le 27 mai 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

6/10 Satisfaisant

Bryant

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Very busy, and alot of restaurants.I didn't like MY Room, dirty wash cloths,and small pillows for a premium Room.Please Up grade your Pillows and Plug outlets in Rooms
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 28 mai 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

8/10 Bien

Manix, Sparta

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just loved my room although the faucets were very loose to the point the shower handle fell off. Loved the size of my room and the bathroom more than anything else.Felt like I was home. Was not happy that I had to pay to use the pool. I think that’s tacky for the hotel guest. That’s a deal breaker for me so may not go back.
Séjour de 3 nuits en mai 2024
Réponse de customer relations le 27 mai 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

2/10 Horrible

Abilash, Chestnut Ridge

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Rooms are dirty, parking is not included and the fees are ridiculous. The pool closes at 5pm... family pool is joke. Small and Disgusting. They wanted us to pay and extra $20 on top of the resort. Never go back to this shi*thole
Séjour de 1 nuit en mai 2024
Réponse de customer relations le 27 mai 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

Samia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The dining options were amazing
Séjour de 1 nuit en mai 2024
Réponse de customer relations le 27 mai 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

10/10 Excellent

Cristina

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great time at Harrah so far my favorite casino
Séjour de 4 nuits en mai 2024
Réponse de customer relations le 27 mai 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

8/10 Bien

saraswati

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed my stay
Séjour de 2 nuits en mai 2024
Réponse de Jasmine le 28 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

8/10 Bien

Jody, San Marcos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
clean and nice hotel..area not so much
Séjour de 2 nuits en mai 2024
Réponse de Jasmine le 28 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Kathie, New Rochelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved everything
Séjour de 3 nuits en mai 2024
Réponse de Jasmine le 27 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

2/10 Horrible

Lucy

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deben de tener personal para hablar español y que deben aceptar los ID de otros países ya que soy dominicana y con mi ID no me permitieron entrar a la piscina
Séjour de 3 nuits en mai 2024
Réponse de Jasmine le 27 mai 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Horrible

Karina

Séjour de 1 nuit en mai 2024
Réponse de customer relations le 27 mai 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

brenda

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Was a reasonable price should be adult only. Too much smoking everywhere.
Séjour de 2 nuits en mai 2024
Réponse de customer relations le 26 mai 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

8/10 Bien

Tawana

Beautiful
Séjour de 2 nuits en mai 2024
Réponse de Jasmine le 26 mai 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Horrible

Kerri

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de customer relations le 27 mai 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

Jenny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Jasmine le 27 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Hector

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great and will return
Séjour de 1 nuit en février 2024
Réponse de Rob le 25 mai 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Calvin Junior

Voyage en famille
I enjoy my stay very much
Séjour de 1 nuit en mai 2024
Réponse de Rob le 25 mai 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

6/10 Satisfaisant

Michael

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nothing terrible, nothing spectacular. Pretty average mid size casino resort. Restaurants are all terribly overpriced and underwhelming. All the shops are priced as if they're a high end Vegas strip casino, which they're not. But the rooms were priced very reasonably, and there's nothing bad about the place, I'll quite likely be returning.
Séjour de 2 nuits en mai 2024
Réponse de Rob le 25 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

8/10 Bien

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de customer relations le 26 mai 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great coordination and access to different entertainment points.Clean as well
Séjour de 2 nuits en mai 2024
Réponse de Jasmine le 25 mai 2024
Amazing feedback! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

2/10 Horrible

Shauquetta

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
My room was dirty the staff was uncomfortable and rude
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 25 mai 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

paul

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Todo bien
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 25 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Shawn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean
Séjour de 1 nuit en mars 2024
Réponse de Jasmine le 25 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Naimah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Rob le 25 mai 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

8/10 Bien

Charlie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Réponse de Jasmine le 25 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Rhesha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Rob le 25 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Nicole, Buffalo

Voyage en couple
Les points forts : Propreté et personnel et service
The casino part was great. When checking in they had no king size mattresses so they gave us 2 queens and I had to make sure I was getting the ocean view instead of the city view. The tv was dying so it had 2 color tones. We barely watched it, so we didn't want the inconvenience of having to move rooms for a different tv. The room was clean and the view was beautiful. A lot of stuff was open during weird times. Its a $20 cover as a hotel guest if you want to use the pool which was only open 9am-5pm. All the restaurants closed early except the pastry shop. We tried bobbys burgers which was the only thing open when we got back as everything closed between 7-8pm or earlier. The meat was so pink that I only ate half, scared I was going to get sick. Overall it was an okay stay but we got a great deal on expedia for 2 nights so, you get what you pay for. We will definitely be paying more to stay on the boardwalk.
Séjour de 2 nuits en mai 2024
Réponse de Rob le 23 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

6/10 Satisfaisant

Sheri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de customer relations le 24 mai 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
To far from all the action down on the beach and boardwalk.
Séjour de 3 nuits en mai 2024
Réponse de Angel le 23 mai 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Abraham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Angel le 23 mai 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

TUNDE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing Hotel, clean room, clean environment and great stay.
Séjour de 3 nuits en mai 2024
Réponse de Angel le 22 mai 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.