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Avis sur Courtyard by Marriott Atlantic City Beach Block

3.5 out of 5
Courtyard by Marriott Atlantic City Beach Block
1212 Pacific Ave, Atlantic City, NJ

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 426 avis sur 1017." "
Note des voyageurs de 8 (Bien), d’après 329 avis sur 1017." "
Note des voyageurs de 6 (Satisfaisant), d’après 124 avis sur 1017." "
Note des voyageurs de 4 (Médiocre), d’après 78 avis sur 1017." "
Note des voyageurs de 2 (Horrible), d’après 60 avis sur 1017." "

8,2/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Perrin

Voyage en famille
Les points forts : Propreté
The room and the hotel was renovated , the receptionist was so so , and in the morning , when a lots of people take a shower , you will have no hot water ...
Séjour de 1 nuit en novembre 2023
Réponse de Courtyard le 19 nov. 2023
Dear Valued Customer,Thank you for staying with us and bringing this issue to our attention. I am so sorry that we were not able to resolve this during your stay. Please reach out to us with more details, if you would be willing to give us a chance to turn your experience around!

8/10 Bien

Patrick

Voyage en couple
Les points forts : Propreté et personnel et service
Bien placé, près du boardwalk et plage. Par contre, peu securitaire car on doit passer par une ruelle peu éclairée et il y a beaucoup d'étinirants qui nous abordent. Assez propre et confortable. Bon rapport qualité prix.
Séjour de 4 nuits en août 2023
Réponse de Courtyard le 12 août 2023
Dear Valued Guest, Thank you so much for the positive score. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with to make your stay even better.

8/10 Bien

Karine

Séjour de 3 nuits en juillet 2023
Réponse de Courtyard le 24 août 2023
Dear Valued Guest, Thank you so much for the positive score. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with to make your stay even better.

4/10 Médiocre

jonathan

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Air conditionning not working in the first room Moved to another room, 3 out of 4 light bulbs in the bathroom was out, wall mount for toilet paper ripped off, missing safety lock on the door (also ripped off), shower curtain too short so water drips on the floor
Séjour de 2 nuits en juillet 2023
Réponse de Courtyard le 31 juil. 2023
Dear Valued Customer,Thank you for staying with us and bringing this issue to our attention. I am so sorry that we were not able to resolve this during your stay. Please reach out to us with more details, if you would be willing to give us a chance to turn your experience around!

8/10 Bien

ITAY

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Good location if you are going to a show at the Hard Rock
Séjour de 1 nuit en février 2023
Réponse de chrisatina le 13 févr. 2023
Dear Valued Guest, Thank you do much for the positive score. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with to make your stay even better.

2/10 Horrible

Thi Ngoc Nga

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Il n'y a pas de planche a repasser dans la chambre et j'ai demande mais jamais recu. La thermostat ne fonctionne pas , le chauffage ne marche pas. Il n'y a pas assez de stationnement.
Séjour de 4 nuits en août 2022
Réponse de chrisie le 29 août 2022
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Soukthavone

Séjour de 2 nuits en août 2022
Réponse de christina le 19 août 2022
Thank you for taking the time to let us know about your experience while staying with us. Your experience of this stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent disappointing stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

4/10 Médiocre

DAMIEN

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Aller ailleurs 👍
Une climatisation qui a fait un bruit d’enfer… ils ont prélevé 25 dollars pour les « à côté » juste au cas où ?! (Ce n’est pas une caution) 3 jours après cette somme ne m’est toujours pas restituée Le parking de l’hôtel vide et ils nous demandent 25 dollars or partout c’est 10 dollars Il y a plein d’autres hotel alors… un conseil : aller ailleurs
Séjour de 1 nuit en juin 2022
Réponse de christina le 27 juin 2022
On behalf of the entire hotel team, I want to thank you for sharing about recent stay It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 Bien

Daniel

Séjour de 2 nuits en avril 2022
Réponse de Christina le 18 avr. 2022
Thank you for your review

8/10 Bien

Gregory

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Correct mais sans plus
Hotel correct. Pas de petits déjeuners en semaine, même si votre réservation l'indique. Suis resté 2 nuits, la chambre n'a pas été faite.
Séjour de 2 nuits en décembre 2021
Réponse de Sakib le 31 déc. 2021
Bonjour! Thank you for leaving a positive feedback. We hope to see you sometimes soon.

10/10 Excellent

Peter

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No problems
Séjour de 2 nuits en mai 2024

2/10 Horrible

Manish

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Worn out property. Had similar nice properties around the same price. Would not recommend staying here.
Séjour de 2 nuits en mai 2024
Réponse de Courtyard le 26 mai 2024
Thank you for sharing your feedback. We appreciate your honest review and regret that we fell short of exceeding your expectations. Your insights are invaluable, and we'll use them to make necessary improvements. We hope to have another opportunity to welcome you and provide a more memorable experience.

6/10 Satisfaisant

Victor

Séjour de 2 nuits en mai 2024
Réponse de Courtyard le 19 mai 2024
Thank you for sharing your feedback. We appreciate your honest review and regret that we fell short of exceeding your expectations. Your insights are invaluable, and we'll use them to make necessary improvements. We hope to have another opportunity to welcome you and provide a more memorable experience.

10/10 Excellent

Cindy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice
Séjour de 2 nuits en mai 2024
Réponse de Courtyard le 16 mai 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

8/10 Bien

Sasha, Flowery Branch

Voyage en famille
Les points forts : Équipements
Only issues was pieces of popcorn ceiling falling down. Otherwise, wonderful stay. Staff was extremely kind and helpful.
Séjour de 3 nuits en mai 2024
Réponse de Courtyard le 16 mai 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Esdras

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Courtyard le 10 mai 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing experience
Séjour de 1 nuit en mai 2024
Réponse de Courtyard le 10 mai 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

LINDA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location.
Séjour de 1 nuit en mai 2024
Réponse de Courtyard le 10 mai 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Helene

Voyage en famille
This hotel is clean, friendly and conveniently located. Highly recommend,
Séjour de 1 nuit en avril 2024
Réponse de Courtyard le 30 avr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

8/10 Bien

Adriana, KINGS PARK

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No complaints about the room and cleanliness of the establishment, but the parking lot is limited and the outside and surroundings are dirty
Séjour de 1 nuit en avril 2024
Réponse de Courtyard le 29 avr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Robin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Veryyy clean!!!
Séjour de 1 nuit en avril 2024
Réponse de Courtyard le 25 avr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

6/10 Satisfaisant

Chaitanya

Voyage en famille
No coffee no water
Séjour de 2 nuits en avril 2024
Réponse de Courtyard le 21 avr. 2024
Thank you for sharing your feedback. We appreciate your honest review and regret that we fell short of exceeding your expectations. Your insights are invaluable, and we'll use them to make necessary improvements. We hope to have another opportunity to welcome you and provide a more memorable experience.

10/10 Excellent

Jennifer

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very close to the boardwalk. Great clean room
Séjour de 1 nuit en avril 2024
Réponse de Courtyard le 15 avr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Diane

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
All good for a 1 night stay
Séjour de 1 nuit en avril 2024
Réponse de Courtyard le 12 avr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

4/10 Médiocre

Isaiah

Voyage d’affaires
Les points faibles : Propreté
Overall poor stay. I always examine my sheets and upon examining the sheets the line bedding flat sheet (bottom) cotton quilt like sheet and then a top sheet to cover yourself. The sheet had blood on it that looked dried over. The area is full of fiends as well be careful when walking at night.
Séjour de 1 nuit en avril 2024
Réponse de Courtyard le 12 avr. 2024
Thank you for sharing your feedback. We appreciate your honest review and regret that we fell short of exceeding your expectations. Your insights are invaluable, and we'll use them to make necessary improvements. We hope to have another opportunity to welcome you and provide a more memorable experience.

8/10 Bien

Kierra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall the room and property was clean and fairly updated. The property was close to the boardwalk and other attractions, however, the particular street it faces is rundown and not very scenic. There is a nice fitness center but no other fun amenities such as a pool. The elevator doors a extremely slow and need an upgrade. The front desk staff were pleasant and helpful. I was having trouble accessing groupon through my phone and the gentleman working the front desk allowed me to use their computer to purchase my tickets for island waterpark. Another man working the barista counter was rude and just unpleasant. I decided not to even order after I witnessed him talk to a guest so rudely. There are refrigerated drinks on the side of the counter. A guest went to grab two waters and he snapped at her, saying she needed to ask first. She explained she didnt know and then asked why ask first if they're on display, as if it's grab and pay. He responded very aggressively and stated because homeless people walk/run in quickly, grab, and don't pay. She said okay, I didn't know. Then he continues to mumble rude remarks about it. To further his rudeness, he tells her if she wants water for her kids, she can go to the marketplace area and purchase water from the hotel, unnecessarily rude. Overall decent stay, however, if we visit AC again I think I'll opt for a resort hotel for access to more ameneties and restaurants in one location.
Séjour de 2 nuits en mars 2024
Réponse de Courtyard le 12 avr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

2/10 Horrible

Rosa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was blood on my sheets and pillow cases
Séjour de 2 nuits en avril 2024
Réponse de Courtyard le 7 avr. 2024
I'm deeply sorry to learn about the cleanliness issues you faced during your stay. This falls below our standards, and we genuinely apologize for any inconvenience caused.Your feedback is invaluable, and we're committed to addressing this matter promptly. I will personally speak with our Houskeeping Manger regarding this incident.Thank you for bringing this to our attention. We hope for the chance to welcome you back and provide the experience you deserve.

10/10 Excellent

Yadira

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
I enjoyed the time that I Had pass there
Séjour de 2 nuits en mars 2024
Réponse de Courtyard le 29 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Todd

Séjour de 1 nuit en mars 2024
Réponse de Courtyard le 14 avr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

6/10 Satisfaisant

Jeff

Voyage en famille, Voyage en groupe
Property is dated. Our room had rusted lighting unit in bathroom with one bulb out. Tub had shower spigot at like 5 1/2 feet high so had to duck to wash hair. Drain also clogged. Area didn’t appear to be safe to walk around at night. We were group of 9 so no issue but wouldn’t want my wife or kids walking alone.
Séjour de 1 nuit en mars 2024
Réponse de Courtyard le 25 mars 2024
I'm deeply sorry to learn about the cleanliness issues you faced during your stay. This falls below our standards, and we genuinely apologize for any inconvenience caused.Your feedback is invaluable, and we're committed to addressing this matter promptly. I will personally speak with our Houskeeping Manger regarding this incident.Thank you for bringing this to our attention. We hope for the chance to welcome you back and provide the experience you deserve.

10/10 Excellent

elizabeth

Les points forts : Équipements
Nice and clean
Séjour de 1 nuit en mars 2024
Réponse de Courtyard le 25 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Antonio

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is very nice! We liked it so much that we stayed here again. The view of the beach was awesome! We loved it!
Séjour de 1 nuit en mars 2024
Réponse de Courtyard le 25 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Courtyard le 25 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

6/10 Satisfaisant

Dorthee B

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Mediocre
Séjour de 2 nuits en mars 2024
Réponse de Courtyard le 22 mars 2024
Thank you for sharing your feedback. We appreciate your honest review and regret that we fell short of exceeding your expectations. Your insights are invaluable, and we'll use them to make necessary improvements. We hope to have another opportunity to welcome you and provide a more memorable experience.

10/10 Excellent

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Courtyard le 17 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

8/10 Bien

Shkeirra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Locatio lb
Séjour de 1 nuit en mars 2024
Réponse de Courtyard le 11 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Jonto

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en mars 2024
Réponse de Courtyard le 10 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Luis

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property it’s very nice and clean very friendly staff..
Séjour de 1 nuit en mars 2024
Réponse de Courtyard le 10 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

8/10 Bien

Beth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were only there for one night for a concert and my bday celebration. The staff was very courteous and kind. I even got free parking for my bday, which I felt was extremely nice. Rooms were clean, beds were comfy, the blackout curtains were Awsome. The later check out time was much appreciated. The area around the hotel is a bit shabby but we took Lyft to the Ocean casino. Overall it was good experience and we may make this an annual excursion.
Séjour de 1 nuit en mars 2024
Réponse de Courtyard le 10 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

8/10 Bien

Divya

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Courtyard le 11 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Ronald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean and the employees were nice
Séjour de 4 nuits en février 2024
Réponse de Courtyard le 9 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Nikita

Séjour de 2 nuits en mars 2024
Réponse de Courtyard le 8 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

8/10 Bien

Tamela

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient location to where we had to go. Parking lot was very convenient. Desk staff helpful. Even though paid for room in advance I received an extra hold on my card on top of hold from the hotel. Still waiting to be credited . Not happy about that .
Séjour de 1 nuit en février 2024
Réponse de Courtyard le 29 févr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

8/10 Bien

Laura

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Great staff.
Séjour de 2 nuits en février 2024
Réponse de Courtyard le 26 févr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I love staying at this hotel
It was clean and relaxing
Séjour de 4 nuits en février 2024
Réponse de Courtyard le 26 févr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

8/10 Bien

Felicia, Upper Darby

Séjour de 2 nuits en février 2024
Réponse de Courtyard le 22 mars 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Courtyard le 29 févr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Courtyard le 25 févr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

4/10 Médiocre

Tara

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I just didn’t like the fact I was given a handicap room. Everything was so low especially my bed just horrible.
Séjour de 1 nuit en février 2024
Réponse de Courtyard le 23 févr. 2024
We apologize for any inconvenience or discomfort caused by being assigned a handicap-accessible room during your stay. Our intention is to accommodate all our guests' needs and preferences to the best of our ability, and we regret that the room assignment did not meet your expectations.We understand that the features of a handicap-accessible room, such as lower furniture and grab bars, may not align with everyone's preferences. Please know that room assignments are typically made based on availability and various factors, but we acknowledge that we may have missed the mark in this instance.Your feedback is valuable to us, and we will take it into consideration to improve our room assignment process and ensure that all guests have a comfortable and satisfactory stay with us.If there is anything else we can do to address your concerns or if you have any further feedback, please do not hesitate to reach out to us directly. We appreciate your understanding and the opportunity to improve our services.

8/10 Bien

Gautam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable Enough stay!
Séjour de 1 nuit en février 2024
Réponse de Courtyard le 23 févr. 2024
A big thank you for your positive review! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!