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Avis sur The Inn at Stone Mountain Park

3 out of 5
The Inn at Stone Mountain Park
1058 Robert E Lee Drive, Stone Mountain, GA

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 38 avis sur 127." "
Note des voyageurs de 8 (Bien), d’après 25 avis sur 127." "
Note des voyageurs de 6 (Satisfaisant), d’après 26 avis sur 127." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 127." "
Note des voyageurs de 2 (Horrible), d’après 20 avis sur 127." "

7,0/10

Propreté

7,4/10

Personnel et service

5,6/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Pam

Voyage en famille, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was horrible. The sheets on the bed had holes in them. There was no soap, shampoo or even washcloths in the room. Beside the air conditioner the wall paper was coming off
Séjour de 2 nuits en mai 2024

8/10 Bien

Yvette

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The quietness
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Frederian

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
This was a nice place, but NOT per friendly.
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Tanya

Voyage en famille
Les points forts : Personnel et service
It felt weird and scary.
Séjour de 2 nuits en février 2024

10/10 Excellent

Miranda, Belton

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very easy to access the park. It's an older hotel but nice, clean and large rooms
Séjour de 1 nuit en février 2024

10/10 Excellent

Adalberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Definitely we will come back

6/10 Satisfaisant

Randi

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
The Inn is conveniently located across from Stone Mountain. It doesn’t have any food on site, so you’ll need to travel to eat all meals. There are things close so it wasn’t too bad. My main issue for the 3 star rating was that our first night they authorized my card for the full amount, and then each subsequent night my card was ran again for the daily rate taxes/fees. I’ve never heard of a hotel doing this and now I’ve got to watch my card to make sure all the extra falls off.
Séjour de 3 nuits en décembre 2023

8/10 Bien

Jennifer

Séjour de 3 nuits en décembre 2023

2/10 Horrible

Kayla

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My family travels ALOT. We’ve stayed in hotels, motels, and air bnbs all over the country. This was by far the worst experience we’ve ever had. The staff at the front counter did their very best but there was no support from upper management and it’s clear that the evergreen property(a property we usually stay at but wanted to try the inn this time for its historical charm) is the priority. When we got there the room was pretty dirty hair on the sheets, food crumbs and dirt under the trundle bed and the pull out couch was so gross no one dared sleep on it. We also had no blankets or pillows for three out of the 5 beds and when we asked for some at the front desk we were told there were none and that “I know it’s inconvenient but there is a Walmart close by” So we did indeed have to go buy our own pillows and blankets for a hotel we paid 500$ for two nights for. The tv did not work. The fan in the room did not work. The trundle bed on top the slats had all slid to the side so if you tried to sleep on it the middle caved in. On the second day we saw house keeping right outside our room and again let her know that we had no blankets or pillows and again nothing was done about it. (At this point we already had purchased our own so our kids could sleep comfortably) The woman at the front desk did try to help us but told me to call management at the evergreen. When we did we were put on hold for 20 minutes and then hung up on. There’s more but I am out of space. DO NOT STAY HERE.
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Forrest

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Neglected property
Unfortunately the front desk staff was extremely unprofessional. The rooms are all in dire need of repair and updating. College fridge with a frozen icebox. No microwave. Barbie sized coffee maker, tv remote not programmed, wouldn’t work. Pillows are terrible and cover was torn.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly staff the park is amazing.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Robbie

Séjour de 1 nuit en novembre 2023

8/10 Bien

Dully

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good location, needs an upgrate
The service from the front desk was excellent, the locations very convenient if your visiting the park. but the hotel needs some work, sheets were old with holes, dirty walls, parking is charge separate even though it was supposed to be included. The beds are full size not queen size as listed.
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Claudia

Voyage en famille
Les points faibles : Propreté et personnel et service
Basic No frills but conveniently located
The location is the only perk because it’s literally steps away from Stone Mountain. You can buy tickets for $20 for the park & the tram to ride up Stone Mountain at the front desk. The young person at the front desk has no customer service and it could be bc of her inexperience in the hospitality industry. Do not even think to ask for an earlier check in even if the hotel is empty or a better room because the response is No other room available. The remote did not work and the cleaning staff did not know how to work the tv. The room is bare minimum basic no frills. The carpet was full of dog hair and looks like no one ever vacuums. The bed was comfortable the shower has good pressure and coffee in room with large fridge.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

James

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Needs updating. Nothing to eat. Didn't even see any vending machines. Everything in rooms low to the ground Just not great experience. Will not go back.
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

BRENDA

Séjour de 1 nuit en octobre 2023

8/10 Bien

Phyllis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Inn
Lovely old hotel with huge, comfortable, clean (maybe a little dusty) guest rooms. Unfortunately, many areas of the property are in serious need of repair/renovation. Restaurant and pub closed during the pandemic and never reopened. Staff was friendly and helpful.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Heather

Séjour de 1 nuit en octobre 2023

8/10 Bien

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Generally a good location. Could use some maintenance on the grounds around the pool, and in the room. Walkable to the memorial area of Stone Mountain and the historic area. Drive to food.
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Stacey

Voyage en famille avec de jeunes enfants
Les points faibles : Infrastructures et conditions de l’hébergement
The hotel was located conveniently next to the attractions around Stone Mountain Park - very easy walk! The rooms were very dated and need a desperate update, but were extremely spacious and did the job for a one nights stay.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Katherine

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Brian

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Beware.
Our room was not ready until almost 7pm. The room was big but there are holes in the wall blood stains on the curtains. The hotel has no drinks or snacks to buy at the front desk or in the hotel. The room was not cleaned that great but we were to tired to leave. They lady in the afternoon was great and very friendly but the night person was rude and couldn’t be bothered with anything. The Pub and Restaurant are only open for Private party’s.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Jennifer

Les points forts : Propreté et confort de la chambre
There was no indication that the restaurant was closed when we signed up. They double charged me for what i had already paid for. No bed sheets or blankets for beds no coffee in lobby. Very sad as it is historic site and was falling apart.
Séjour de 2 nuits en octobre 2023

8/10 Bien

Yeng

Séjour de 1 nuit en octobre 2023

2/10 Horrible

Brittany

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never again
The room wasn't ready and I had to wait over an hour. I was then given a dirty room. After repeatedly requesting clean sheets, I was treated poorly and told to drive my personal car to pick up clean sheets from a different hotel because the one I was staying at didn't have any. The employee on the phone was incredibly rude about the sheets, as if not understanding why having clean sheets is important in a hotel. The room was dirty, the curtains did not close, and staff was rude. This was an awful experience. I am absolutely flabbergasted that this place is still in business.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Dannie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Mike, Dallas

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible service
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Melissa

Voyage en famille
Les points faibles : Propreté et personnel et service
I paid extra for pool view, the pool was green and couldnt swim. Restaurant was closed up. Was referred to "sister hotel" at other end of park for pool and food. Had to have keycard reset 3 times in 2 day stay. Very little tiolet paper in room upon check in. Had to request clean towels 2nd day. Room had cofee sugar and cream but no cups.
Séjour de 2 nuits en septembre 2023

2/10 Horrible

Joseph

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool was green. No cups in room for coffee or anything else. Cobb webs all around the ceiling.
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

bryan

Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

william

Les points forts : Propreté, personnel et service, confort de la chambre
Needs some work
It was a nice comfortable place to stay . The room was clean and was a very big room I was supposed to have a king suite but was given a upgrade so they said a room with 2 double beds . No WIFI although the hotels .com site listed it the pool was a mild shade of green . It was very convenient to the activities at Stone Mountain and they also gave a pass so you didn't have to pay to enter the park each time just the initial entry . The whole place needed a make over but all in all it was an OK place to stay for a couple days .
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

Sonja

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The Inn is run down. Stepping in to the maintenance of rhe Hotel to check in/register you get a distinctive smell of a old damp House smell. The staff is realy nice, but once we stepped in to the room, we found the dresser under the TV was damaged and the drawers where not hung in right. I found a old sugar package next to the bed and the packages next to the coffe maker looked like there where there aince 10years. The duvet hat a rip in it. The bathroom wall paper is coming of the wall in several places as well as the sealing
Séjour de 2 nuits en septembre 2023

2/10 Horrible

lyvick

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The property is in horrible condition, it's worse than a motel. The rooms still have carpet, wallpaper coming off the walls, they smell moldy, sheets stained, very dusty curtains and dirty overall. The only good thing is that it's in stone mountain Park and the staff was friendly and professional. Would I return... absolutely NOT.
Séjour de 6 nuits en septembre 2023

2/10 Horrible

Alan

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
started a disaster. The Inn should be leveled and rebuilt. Hallway and rooms are nasty and smell bad. was advised by the help that if we use the pool to be sure to take a shower after because of the mold in the pool. upon entering the room we found the bathroom nasty and unkept with 3 wooly hairs in the tub and a turd floating in the toilet. I took pictures and showed management. Here is the good. Julie offered us to stay at the other Hotel (Resort) on the property Expedia never mentioned. Tamiracle took us in like we were her parents and we had a most awesome weekend and stay.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Angela

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were in town for the laser show and fall festival. This hotel was right across the street, so we walked to and from the hotel with no problems. It’s sad they didn’t have breakfast, but the convenient of being across the street made it worth it to stay here.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bates Motel, ok stay!
It was cool for the price I got it for, I can't see paying anything more than $70 for the stay. Property super outdated. Wifi didn't even konnect. Ice machine never worked however nonetheless it was cool.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Amina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We’ll be back
We loved our stay there. The hotel room was clean and spacious. Quiet and enjoyable
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Earnest

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

8/10 Bien

Monica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The room was really nice and clean, however there was a sour smell probably from the carpet... hopefully they took care of it... but I still give the INN 5 stars 🙂
Séjour de 3 nuits en septembre 2023

8/10 Bien

Toni

Les points forts : Propreté et personnel et service
The property itself was fine. It’s pretty outdated and needs a lot of work…but, the room was HUGE. The beds were comfy. Check-in was smooth, and the location couldn’t have been better. We would definitely stay here again.
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Joy

Voyage en famille
We would stay there again because it’s such a convenient location to all the activities at Stone Mountain. However, since the last time we were there, the quality of the hotel has declined. We were sad to see that the restaurant is no longer open. Check-in took a while and the rooms could use some updates. This is a great in and a perfect location, so I hope they are able to make some changes to keep it a nice place to stay.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Joy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
understaffed workers still kind and helpful
Front desk workers were very kind and helpful
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Sherri

?
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Mequeeta

Séjour de 2 nuits en septembre 2023

10/10 Excellent

Shauna

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
Our room had some dead bugs and a dirty spot on the bathroom floor. It was a little dated but it was a nice size. The setting was nice. The pool was good. The water was a good temperature. The staff were so helpful and nice.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Amanda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious room...propety needs updating
Séjour de 2 nuits en août 2023

2/10 Horrible

Wendy, Mount Holly

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was likely the worst accommodation experience I've ever had. We arrived at the motel (NOT inn/hotel) to discover that the photographs presented are probably 2-3 DECADES old. The property was clearly outdated and needed maintenance. Upon checking in, we overheard (but were never told directly) that the pool was not available because they couldn't clean it, and no dining services were available anywhere in the park. We drove around the building to our room where we discovered broken sidewalks, rusty stairs, and deep-set puddles where water had been dripping from something on the second floor or perhaps the roof. Upon entering the room, the lights flickered on and off, and the bathroom lights would not stay on. The was a cockroach on the floor and some of the globes over the sink were missing. The light switches randomly worked and would constantly crackle to the point that I was afraid to turn them on. There was no hot water. We quickly discovered that the patio door was broken as well, with large gaps between the frame and glass. We tried calling the front office, but we had already been told that the clerk would leave for the night after the last guest checked in, and the park would be locked. At checkout, the clerk dismissed my claims but finally told me that I could drive to their other property several miles away if I wanted to see a manager. Stay away! Stay far away!
Séjour de 1 nuit en août 2023

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

Billie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Our visit was perfect. The hotel room was very spacious. The pool was great. The front desk was having trouble with the computers when we checked in but it did not delay our check in. The staff was friendly. We didn’t need food so I do not know about that part. Overall a very enjoyable stay. We definitely will book here again when in the area.
Séjour de 1 nuit en août 2023