Hall
Vérifier la disponibilité

Avis sur Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
2480 Old National Pkwy, College Park, GA

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 314 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 293 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 174 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 98 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 123 avis sur 1002." "

7,6/10

Propreté

7,4/10

Personnel et service

6,8/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

8/10 Bien

Gerard

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nil
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 23 janv. 2024
Dear Gerard,Thank you for taking the time to share your feedback and for giving us a rating of 4/5. We're pleased to know that you had a generally positive experience during your stay. If there are specific areas where we can improve and earn a higher rating in the future, please let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay.Sincerely, Hotel Manager

8/10 Bien

Tatiana

Les points forts : Propreté et personnel et service
Good service.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 26 déc. 2023
Dear Tatiana,We greatly appreciate your feedback. It makes us happy to hear that you had a good time with us. We look forward to serving you again soon.Sincerely,Hotel Manager.

6/10 Satisfaisant

Patrice

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
rien
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 4 nov. 2023
Dear Patrice,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

8/10 Bien

Dominique

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Manager le 27 oct. 2023
Dear Dominique,Thank you for your rating! We appreciate your feedback. If there's anything specific you'd like to share about your stay or if you have any suggestions for how we can improve and earn a perfect 10 in the future, please don't hesitate to let us know. We value your input and look forward to serving you even better in the future.Best Regards,Hotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2021
Réponse de Hotel Manager. le 15 déc. 2021
Dear Guest, Thank you for the review. We are glad that you had a great experience with us. We take great pride in being a pleasant, friendly and accommodating place to stay. We look forward to seeing you again soon. Sincerely, Hotel Manager.

10/10 Excellent

Valerie, Montreal, qc

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très propre. Service de navette vers l'aéroport est génial. Rapide et efficace.
Séjour de 1 nuit en février 2020

8/10 Bien

erick

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bon hôtel
Une serviette pour 2. Pas de ménage en journée. Sinon, hôtel propre, petit déjeuner basique mais suffisant. Aéroport proche, mais c’est calme.
Séjour de 2 nuits en novembre 2019

8/10 Bien

Herbert

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 24 mai 2024
Dear Herbert,Thank you for taking the time to provide us with a 4-star rating. We're glad you enjoyed your stay overall, and we deeply appreciate your feedback. We are always striving to deliver the best possible experience to our guests, so we will make sure to use this information to keep improving. Thanks again for the rating and we hope to have you stay with us again soon.Sincerely, Hotel Manager

8/10 Bien

Jonnie

Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 24 mai 2024
Dear Jonnie,Thank you for your rating! We appreciate your feedback and are pleased to hear that you had a positive experience. If there's anything specific we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 Bien

Betty

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a clean place perfect for a layover night. It has a shuttle bus to the airport. It was close to the airport and it was quiet for a restful night sleep
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 21 mai 2024
Dear Betty,Hello! We're thrilled to hear you enjoyed your layover stay with us! Providing a convenient and peaceful experience is our priority, and we're glad our shuttle service and proximity to the airport contributed to your comfort. Thank you for choosing us, and we look forward to hosting you again!Sincerely, Hotel Manager

8/10 Bien

Shakia

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had an awesome experience, very nice and convenient to the airport
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 17 mai 2024
Dear Shakia,Thank you for your wonderful feedback! We are delighted to hear that you had an awesome experience and found our location convenient to the airport. Your satisfaction is our top priority, and it’s great to know we met your expectations. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

8/10 Bien

Brandon

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 18 mai 2024
Dear Brandon,Thank you for your review and for giving us a 4/5 rating! We're glad to hear that you had a positive experience at our hotel. We appreciate your feedback and take it seriously as we continuously strive to improve. If there's anything specific you enjoyed or any areas where we can enhance your experience, please let us know. We hope to have the opportunity to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Chloe Michelle

Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 16 mai 2024
Dear Chloe Michelle,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the perfect rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon.Best Regards, Hotel Manager

6/10 Satisfaisant

daryl

Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 15 mai 2024
Dear Daryl,Thank you for your feedback. We appreciate your input and are committed to addressing any areas of concern. If there is anything specific that we can do to improve your experience in the future, please feel free to let us know. We value your patronage and hope to have the opportunity to provide you with a more enjoyable stay on your next visit.Sincerely, Hotel Manager

10/10 Excellent

Blessing

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear Blessing,Hello! We're pleased to hear that you found your stay with us clean and quiet. Providing a peaceful and comfortable environment for our guests is a top priority, and we're glad we could meet your expectations. Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

2/10 Horrible

Ruana

Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 13 mai 2024
Dear Ruana,I'm sorry to hear that your experience fell short of expectations. If there are any specific concerns you'd like to address or if you'd like to share feedback to help us improve, please feel free to do so. Your satisfaction is important to us, and we would appreciate the opportunity to learn from your experience and make things right.Sincerely, Hotel Manager

8/10 Bien

Jose

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a decently good hotel for the area. I did not smell weed around or inside the property. The room was decent and bed comfortable.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 11 mai 2024
Dear Jose,Thank you for choosing to stay with us! We're pleased to hear that you found our hotel to be a comfortable and pleasant place to stay. Maintaining a clean and peaceful environment is important to us, and we're glad you noticed. Your feedback is greatly appreciated, and we hope to host you again in the future!Sincerely, Hotel Manager

2/10 Horrible

zoraida, aiken

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frontier airlines changed the gate # and didn't send me a text and many people lost the flight because of that
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 11 mai 2024
Dear Zoraida,We're truly sorry to hear about your experience as mentioned. It's disappointing when changes like gate numbers aren't communicated effectively, causing inconvenience and missed flights for passengers. We understand your frustration and hope the airline addresses these issues to improve their service reliability. If there's anything we can assist you with, please don't hesitate to reach out.Sincerely, Hotel Manager

6/10 Satisfaisant

Jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 10 mai 2024
Dear Jean,Thank you for your rating and feedback. We're sorry to see that your experience fell slightly short of your expectations. Your feedback is valuable to us, and we'll use it to address any areas for improvement. If there's anything specific you'd like to share with us, please feel free to do so. We hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

8/10 Bien

Ajee

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Great proximity to the airport
Séjour de 3 nuits en mai 2024
Réponse de Hotel Manager le 6 mai 2024
Dear Ajee,Hello! We're thrilled to hear that our hotel's proximity to the airport was convenient for you! Providing a convenient location for our guests is important to us, and we're delighted that it met your needs. Thank you for staying with us, and we hope to welcome you back soon!Sincerely, Hotel Manager

4/10 Médiocre

Winnie

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is outdated, check in was very difficult because my ID wasn’t match the booking name. I showed him other credit card to verify I am actual one to make the booking and he declined to accept it. We called Expedia to get the name updated. We arrived almost at the midnight and both of us were exhausted and tired
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 6 mai 2024
Dear Winnie,We apologize for the difficulties you encountered during check-in. Your experience does not meet our standards of service, and we're sorry for the inconvenience caused by the outdated facilities and the challenge with matching your ID to the booking name. Your feedback is important, and we'll address these issues to ensure a smoother experience for our guests in the future. We appreciate your patience and understanding.Sincerely, Hotel Manager

6/10 Satisfaisant

Maacah

Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 22 mai 2024
Dear Maacah,Thank you for taking the time to review and rate us. Your feedback with a rating of 3 out of 5 is valuable to us. We would greatly appreciate any specific suggestions you may have for improving our hotel service to reach a 5-star experience. Your input helps us enhance our offerings. We look forward to the opportunity to welcome you back in the future.Sincerely, Hotel Manager

8/10 Bien

Sergio

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 1 mai 2024
Dear Sergio,Thank you for your rating and for choosing to stay with us. We're glad to hear that you had an overall positive experience during your visit. If there are any specific areas where we can improve to earn a higher rating next time, please feel free to let us know. Your feedback is important to us, and we hope to have the opportunity to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

2/10 Horrible

Kathryn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Hotel Manager le 1 mai 2024
Dear Kathryn,Thank you for choosing to stay at our property. We were sorry to hear that your stay did not meet your expectations, and we would like to know more about what events transpired during your stay that made it less than ideal. We take guest feedback seriously and use it to improve our services, so your insights are valuable to us. Please know that we appreciate your feedback and will take appropriate actions to ensure that we avoid a similar occurrence in the future. We request your understanding and consideration to give us another opportunity to serve you better.Sincerely, Hotel Manager

10/10 Excellent

Ernie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is friendly and helpful.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Dear Ernie,Thank you for your perfect rating! We're delighted to hear that you found our staff to be friendly and helpful during your stay. Providing excellent service is our top priority, and we're thrilled that our team met your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Excellent

Angelica

Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 13 mai 2024
Dear Angelica,Thank you for taking the time to share your positive experience. We are glad that you enjoyed your stay with us, and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again soon.Sincerely, Hotel Manager

8/10 Bien

Rose

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 10 mai 2024
Dear Rose,Thank you for your rating and feedback! We're glad to see that you had a positive experience overall. If there are any specific areas where we can improve to earn a higher rating next time, please feel free to let us know. We appreciate your feedback and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

8/10 Bien

Stephanie

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Nice stay for price. Rooms are clean and comfortable. Staff is friendly and accommodating.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 19 avr. 2024
Dear Stephanie,Thank you for your feedback and for choosing to stay with us! We're delighted to hear that you enjoyed a nice stay at a great price. It's wonderful to know that our clean and comfortable rooms, as well as our friendly and accommodating staff, contributed to your positive experience. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Bien

Rakim

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 9 mai 2024
Dear Rakim,Thank you for staying with us. We hope that you enjoyed your stay and found our service satisfactory, as evidenced by the four stars given to us. If not, please let us know so that we can improve in the future.Sincerely, Hotel Manager

10/10 Excellent

LaToya

Les points forts : Équipements
I’ll be back
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear LaToya,I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We'll be here for you, your friends and your colleagues when you need us. Sincerely, Hotel Manager

10/10 Excellent

Shareese

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I have been here a few times and this place never disappoints. Their service is great.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Sharesse,Thank you for your continued patronage and for sharing your positive experience with us! We're delighted to hear that our service consistently meets your expectations. Your loyalty and kind words are truly appreciated, and we look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

4/10 Médiocre

jennyfer, miami

Les points faibles : Personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 27 avr. 2024
Dear Jennyfer,Thank you for choosing to stay with us, although we're disappointed to see the two-star rating. I apologize for any inconveniences you experienced during your stay. Your feedback is crucial to us, so please let us know what went wrong so we can make improvements. Your satisfaction is our priority, and we hope to hear from you soon.Sincerely, Hotel Manager

8/10 Bien

Pametta

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Value for the money is good. Staff was courteous and check in was quick.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 13 avr. 2024
Dear Pametta,Thank you for sharing your feedback with us. We're glad to hear that you found value in your stay with us and that our staff provided courteous service during your check-in process. Your comments are appreciated, and we hope to welcome you back for another positive experience in the future!Sincerely, Hotel Manager

8/10 Bien

Franklin, Miami

Voyage en famille
Good for short stay for the price and closeness to airport
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 11 avr. 2024
Dear Franklin,Thank you for your feedback! We're pleased to hear that you found our hotel to be a convenient option for a short stay, especially due to its proximity to the airport and affordability. If there's anything specific you think we could improve upon to earn that extra star next time, please feel free to let us know. We appreciate your input and hope to welcome you back for another positive experience in the future!Sincerely, Hotel Manager

2/10 Horrible

J. Douglas

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
So nice people in staff, but has never been cleaned behind bed, so gross. There was a terrible smell in the room and had to walk to gas station past the crack dealers. Shuttle driver was very friendly. Could be a good place is cleanliness was a priority.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear J. Douglas,Thank you for your feedback. Nice to see the praise for our staff. But, we're sincerely sorry for the inconvenience you experienced during your stay. We strive to maintain cleanliness and provide a safe environment for all our guests. Your feedback is invaluable, and we will address the issues promptly to ensure a better experience for future guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

8/10 Bien

Le’ia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was my 2nd stay it was fun spending the night, i slept well breakfast was tasty
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Le'ia,Thank you for choosing to stay with us again! We're thrilled to hear that you enjoyed your stay and found our breakfast tasty. Providing a comfortable and enjoyable experience for our guests is our priority, and we're delighted to have met your expectations. We look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager

10/10 Excellent

Le’ia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient! The staff were very nice
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 6 avr. 2024
Dear Le’ia,Thank you for your glowing review! We're thrilled to hear that you found our hotel convenient and that our staff provided you with excellent service. Ensuring a seamless and pleasant experience for our guests is our top priority, and we're delighted that we were able to meet your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Floyd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 4 avr. 2024
Dear Floyd,Thank you for the perfect rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excellent

Latoria

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 4 avr. 2024
Dear Latoria,Thank you for your perfect rating! We're delighted that you had a wonderful experience during your stay with us. If there's anything specific you particularly enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to welcoming you back for another exceptional stay in the future!Sincerely, Hotel Manager

6/10 Satisfaisant

Willetta

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Willetta,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

6/10 Satisfaisant

Kathleen

It was average, everything seemed clean but tired
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 30 mars 2024
Dear Kathleen,Thank you for your feedback. We're glad to hear that you found everything clean, but we apologize if you found the property to be tired. We're constantly working to improve our facilities and amenities to ensure that our guests have a comfortable stay. Your comments are important to us, and we will use them to identify areas where we can make enhancements. We appreciate your honesty and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Kathleen

Shabby,horriblebreakfast
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 29 mars 2024
Dear Kathleen,We apologize for not meeting your expectations during your recent stay. Your feedback about the condition of the hotel and the breakfast quality is valuable, and we will address these issues promptly to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

2/10 Horrible

Solomon

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
My credit card was debited on 20th March when I checked in. I checked in late. The money was supposed to be refunded but instead I have been debited (50$) again. The front desk staff insists my money has been returned but my bank says otherwise. The staff were polite. I have been told they will relay the information to the manager but I would have to call back on Thursday
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 27 mars 2024
Dear Solomon,We sincerely apologize for the inconvenience caused by the double charge on your credit card. We understand your frustration and want to assure you that we are taking this matter seriously. Our team is actively investigating and working to resolve the issue promptly. Thank you for your patience and cooperation.Sincerely, Hotel Management

4/10 Médiocre

Gabrielle

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Had a guy overdosed or unconscious in the hallway outside my room that I had to step over to get to shuttle at 6 am. Couple arguing at 2-3 am. Gunshots at 11pm after check in at 8 pm. The only positives were that check in and check out were easy.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear Gabrielle,We're deeply concerned to hear about your experience. Your safety and comfort are our top priorities, and what you described is completely unacceptable. We apologize for the distressing incidents you encountered during your stay. We will investigate these matters immediately and take appropriate action to ensure the safety and well-being of all our guests. Your feedback is invaluable, and we appreciate you bringing these issues to our attention. If there's anything else you'd like to share or if there's anything we can do to address your concerns, please don't hesitate to reach out. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

8/10 Bien

Joanita

Overall it’s an okay place. I still do not understand why housekeeping in rooms are compulsory even if you opt for them not to clean your room. I think it’s an invasion of privacy. Whiles they have it written in the rooms that housekeeping is every three days and frequently if you request for it.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 25 mars 2024
Dear Joanita,Thank you for sharing your feedback with us. We appreciate your perspective on housekeeping services. We understand that preferences regarding room cleaning can vary among guests. We apologize if our policies did not align with your expectations. We'll review your feedback internally to ensure we're providing options that respect our guest's privacy while maintaining cleanliness standards. Your input is valuable to us as we strive to improve our services. If you have any further comments or suggestions, please feel free to share them with us.Sincerely, Hotel Manager

6/10 Satisfaisant

Ericka

Les points faibles : Équipements
Didn’t like the fact that the hotel shuttle was not a 24 hour service. Very old looking property. Definitely needs a renovation
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 25 mars 2024
Dear Ericka,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments regarding the limited hours of our shuttle service and the condition of our property are duly noted. We understand the importance of providing convenient transportation options and maintaining a modern atmosphere for our guests. Rest assured, we'll take your feedback into consideration as we work towards improving our services and facilities. If you have any further suggestions or concerns, please don't hesitate to let us know. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Kayla

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The property was ckwan and close to the airport but was definitely old and needed to be upgraded. The area was not ideal and has wanderer and old builds around it.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 23 mars 2024
Dear Kayla,We appreciate your feedback regarding your recent stay. While we're glad to hear that you found our property clean and conveniently located near the airport, we apologize for any inconvenience caused by its age and surrounding area. Your comments will be taken into consideration as we strive to make improvements. Thank you for sharing your experience, and we hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

10/10 Excellent

duc

Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 10 avr. 2024
Dear Duc,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. We appreciate your support and hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager

2/10 Horrible

Lisa

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dangerous area!!! Horrible staff. Convenient to highways and airport but be careful
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 22 mars 2024
Dear Lisa,We're deeply concerned to hear about your experience. Your safety and comfort are our top priorities, and we apologize for any discomfort caused by the area and our staff's service. We take your feedback seriously and will address these issues promptly. Please reach out to discuss your concerns further.Sincerely, Hotel Manager

10/10 Excellent

Karen

Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Karen,Thank you for your perfect rating! We're thrilled to hear that you had an enjoyable stay with us. Providing exceptional service and comfort is our top priority, and we're delighted that we met your expectations. We look forward to welcoming you back for another fantastic experience soon!Sincerely, Hotel Manager