Extérieur
Vérifier la disponibilité

Avis sur Quality Inn Stone Mountain

2.5 out of 5
Quality Inn Stone Mountain
1595 E Park Place Blvd, Stone Mountain, GA

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 242 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 290 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 200 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 124 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 146 avis sur 1002." "

6,8/10

Propreté

7,4/10

Personnel et service

5,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

2/10 Horrible

Jessica

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Dirty, tub was clogged, water wouldn’t drain.
Séjour de 1 nuit en mai 2024
Réponse de TJ le 26 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 Horrible

Reynolds

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DO NOT STAY HERE. Run!! Horrible place to stay. Room was dirty, mold on the shower liner, reeked of smoke, mini fridge had rust/mold?? On the outside. Paper thin walls. Oh and they don’t do any kind of refund if you have an issue with the room.
Séjour de 1 nuit en mai 2024
Réponse de TJ le 26 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 Excellent

King

Séjour de 4 nuits en avril 2024
Réponse de TJ le 26 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Médiocre

ISABEL

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The locatio is perfect. The place need a deep clean including walls. You not need luxury but the clean is number one.
Séjour de 1 nuit en avril 2024
Réponse de TJ le 27 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Rebecca

Les points forts : Équipements
Very clean
Séjour de 1 nuit en avril 2024
Réponse de TJ le 20 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Horrible

Monica

I have to leave the hotel a few hours i was there it was at lots police around the area i think they were looking for someone
Séjour de 1 nuit en avril 2024
Réponse de TJ le 20 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 Excellent

Ingra

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dom is the best front desk agent.... made check in quick and easy!!
Séjour de 1 nuit en avril 2024
Réponse de TJ le 27 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Ingra

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anytime I check in and Dom is the agent...I know it's going to be smooth and easy... Dom always makes me feel welcomed when staying at Quality Inn...and he is always accommodating and has the nicest smile...he's one of the reasons I keep coming back!!
Séjour de 1 nuit en avril 2024
Réponse de TJ le 12 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Teshia

Séjour de 1 nuit en avril 2024
Réponse de TJ le 3 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Ingra

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was checked in by Dom. Has was helpful in making sure I got the best rates. He was also very informative and knowledgeable about the area and even suggested eating places and suggested taking a trip to Stone Mountain Park.... Dom made me feel welcomed when I walked through the door!!
Séjour de 1 nuit en avril 2024
Réponse de TJ le 11 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Ingra

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dom was excellent at check in...he made the process simple and easy
Séjour de 3 nuits en avril 2024
Réponse de TJ le 9 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Satisfaisant

Letisha

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was very dirty. The shower was broke. Smelled like smoke even though it was a smoke free hotel. Bed was comfortable.
Séjour de 2 nuits en mars 2024
Réponse de TJ le 2 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 Horrible

Roblox

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very dirty loud
Séjour de 2 nuits en février 2024
Réponse de TJ le 4 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 Horrible

Joy

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Front staff lady very rude
Séjour de 1 nuit en février 2024
Réponse de TJ le 27 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Médiocre

mike

Les points faibles : Propreté et personnel et service
Tv remote didn't work. Front desk didn't care.Dirty
Séjour de 6 nuits en février 2024
Réponse de TJ le 19 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 Excellent

Nathaniel

Séjour de 1 nuit en février 2024
Réponse de TJ le 19 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

darlene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 11 nuits en février 2024
Réponse de TJ le 15 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Bien

Easton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en février 2024
Réponse de TJ le 12 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Médiocre

Christine

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Someone knocking on the door at the room next to me. Dope bags outside in the parking lot.
Séjour de 1 nuit en février 2024
Réponse de TJ le 12 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 Bien

Emily

Les points faibles : Propreté
N/a
Séjour de 2 nuits en janvier 2024
Réponse de TJ le 9 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very nice and professional The rooms were clean and the outside noise was not that bad I am a solo traveling male so it was great for me
Séjour de 1 nuit en février 2024
Réponse de TJ le 7 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Médiocre

Gregory

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This is an older building that needs some work. There seem to be a number of permanent residents there. Many of those residents are noisy. The rooms are very basic. All doors the face the outside even at $67 per night, this hotel was not worth it. This should be a $45 per night property at best. I did not necessarily feel unsafe there, but I did not feel comfortable because of the conditions and cleanliness of the room.
Séjour de 3 nuits en février 2024
Réponse de TJ le 6 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 Horrible

Sean

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid please I'm begging you
Cigarette burns in sheets and somehow pictures on the wall. Key to get in barely worked. Someone tried to open my door at 530 am on early Saturday morning. Room smelt terrible. I would of complained but I know based on other reviews it wouldn't of done anything. Not once were sheets cleaned. Place should be demolished.
Séjour de 3 nuits en janvier 2024
Réponse de TJ le 30 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 Horrible

Sileshi

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stays 4 night they never clean my rooms even one's
Séjour de 4 nuits en janvier 2024
Réponse de TJ le 30 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 Bien

JAMES

Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de TJ le 30 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

darlene

Voyage en famille
Les points forts : Propreté et équipements
Séjour de 7 nuits en janvier 2024
Réponse de TJ le 23 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Satisfaisant

Sonja

Séjour de 2 nuits en janvier 2024
Réponse de TJ le 22 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Horrible

nonya

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk person was rude. Keys didnt work so she said i wasnt using it right. She tried it and it didnt work. All the while we were standing in 20 degree weather waiting. While unpacking the carbwe saw two drug deals in two idfferent rooms. Faucets are leaking. The place is filthy with carts of trash sitting on the walkway. Apparently the area is so unsafe they lock the lobby during the day. Mold in the bathrooms and broken toilet
Séjour de 1 nuit en janvier 2024
Réponse de TJ le 22 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 Horrible

Alexander

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de TJ le 11 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de TJ le 11 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Médiocre

Marquita

The stay was ok it was really noisy! All night long
Séjour de 2 nuits en décembre 2023
Réponse de TJ le 7 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

6/10 Satisfaisant

Sujeim

Voyage en famille avec de jeunes enfants
Good location
Séjour de 3 nuits en décembre 2023
Réponse de TJ le 31 déc. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Horrible

Brandy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Gross
So dirty sure i now have bed bugs think im gonna have to toss all my stuff have a non smoking room yet it smells like an ashtray as im writing this review a bug started crawling on my arm
Séjour de 1 nuit en décembre 2023
Réponse de TJ le 23 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 Horrible

Monica

Séjour de 2 nuits en décembre 2023
Réponse de TJ le 22 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

6/10 Satisfaisant

Nalini

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Need update and clearness in the room
Séjour de 1 nuit en décembre 2023
Réponse de TJ le 21 déc. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jamari

Séjour de 1 nuit en décembre 2023
Réponse de TJ le 23 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Gaudencio

Séjour de 3 nuits en décembre 2023
Réponse de TJ le 21 déc. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

shawn

Les points forts : Propreté et équipements
Séjour de 2 nuits en décembre 2023
Réponse de TJ le 31 déc. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Médiocre

James

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Convenient to the highway, but rooms needed to be painted and cleaned better
Séjour de 1 nuit en novembre 2023
Réponse de TJ le 29 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Horrible

Daniel

Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
This is the worst place do not go there. The bathroom has had an animals in there that scratched the door. My husband got up in the night to use the bath room and stepped on a piece of glass he bled and we got it out.I personally cleaned the bathroom never saw cleaning service. Had to ask for clean sheets after 3 days. NEVER AGAIN will we stay here oh and did I mention the breakfast non existent. We made a waffle raw in middle. Nightmare gross walked our dog the dumpster area was I’m sure a code violation filthy. There are signs re smoking our neighbor was out side smoking in front of his door but we could smell it yuk. Please do not send any one here. It truly is awful. Rude awful.
Séjour de 4 nuits en novembre 2023
Réponse de TJ le 29 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 Horrible

Rhonda A

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de TJ le 29 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

4/10 Médiocre

Dot

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The walls, doors & bathtub looked as if they had not been cleaned in weeks! If that’s the best quality I can get at $110 per night! I’m going to stay home from now on.
Séjour de 2 nuits en novembre 2023
Réponse de TJ le 21 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Médiocre

Karen

Les points faibles : Propreté
This hotel has obviously turned into a shelter. Guests should be made aware before booking. The stairways were dirty & filthy, kids running around everywhere from the entrance to lobby & all over. Room service came & added an extra washcloth & towel & didn't even make my bed. Very poor & distasteful service!!!
Séjour de 3 nuits en novembre 2023
Réponse de TJ le 19 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 Horrible

Charles

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was misrepresented in its online photos. No housekeeping! Someone deficated outside room door and no one cleaned it up after bringing it up to staff. Overall it was horrible!
Séjour de 3 nuits en novembre 2023
Réponse de TJ le 15 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 Excellent

darlene

Séjour de 4 nuits en novembre 2023
Réponse de TJ le 29 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Horrible

Angel

Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en octobre 2023
Réponse de TJ le 1 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

6/10 Satisfaisant

patrick

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The pace is dirty
Séjour de 2 nuits en octobre 2023
Réponse de TJ le 30 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 Horrible

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
It was horrible experience. Motel was too bad in cleaning. It smalls very bad all the time. I have never seen this junk in quality inn I paid almost $90 per day. Not worth it at all.
Séjour de 2 nuits en octobre 2023
Réponse de TJ le 29 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 Excellent

Alice

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
People talking in the night outside
Séjour de 1 nuit en octobre 2023
Réponse de TJ le 29 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Smelly and dirty
Really disappointed with the condition of this property for the price i paid. It was supposed to be smoking free but reeked of various smoke scents especially in our room. There's a giant gap in the door frame for air to come in and people smoke outside in the parking lot and it just stays in the room. People seem to live in these rooms - there's extra people and trash that's over flowing. A simple repainting would probably help the rooms but the walls are scuffed and surfaces and bathtub chipped and scraped. Breakfast was either waffles or frosted flakes/ raisin bran - no other choices or even fruits.
Séjour de 2 nuits en octobre 2023
Réponse de TJ le 28 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience