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Avis sur Omni Hotel At The Battery Atlanta

4 out of 5
Omni Hotel At The Battery Atlanta
2625 Circle 75 Parkway, Atlanta, GA

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 813 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 99 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 49 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 1006." "

9,8/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de Brandi le 10 févr. 2020
Thank you for review. We appreciate your business and feedback.

10/10 Excellent

J.D.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 2 nuits en mai 2024

10/10 Excellent

Joshua

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staff! We will definitely be back!
Séjour de 2 nuits en avril 2024

10/10 Excellent

Ashley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is fabulous and the most convenient for Braves games. We really enjoyed our stay and would go back anytime.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Laura

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect!!
Séjour de 3 nuits en mai 2024

10/10 Excellent

Deondra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel. Excellent staff. The only negative about my stay is that the system was down, or out, which prevented the hotel staff from being able to activate key cards to the rooms. Each time you needed to get to your room, someone from the front desk had to take you there. At times, the front desk was busy so there was a wait, but overall, I enjoyed my stay.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Daryl, La Vergne

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean great customer service great location Great views Valet fast check in fast check out fast Overall just a great place to stay from now on when visiting Atlanta Ga
Séjour de 2 nuits en mai 2024

10/10 Excellent

Bryan

Séjour de 1 nuit en avril 2024

4/10 Médiocre

Brent

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Room was extremely noisy from road traffic almost like no insulation in the walls. Green light on the smoke detector blinked not sure if it was broke or this is how it worked.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Cody R.

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Family oriented, clean, beautiful, excellent serivce
Séjour de 1 nuit en avril 2024

10/10 Excellent

james

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great location and views of Truist park. might want to bring binoculars if wanting to know who the players are on the field.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Katherine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is amazing
Séjour de 1 nuit en avril 2024

10/10 Excellent

Audreauna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved it
Séjour de 2 nuits en mars 2024

2/10 Horrible

Myia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My husband and I traveled from Michigan to Atlanta visiting family members. Our reservation were for 2 days the entire time we didn’t have the luxury of going in and out of the hotel as we pleased due to an outage. Our first night we were awake but intoxicated customers. Customers were fighting, yelling through the hallways. I called the front desk on March 29th complaining to the Manager. The issue occurred March 29 and March 30th. My husband payed $475 with parking was included ( $50 per night) for Intoxicated customers, inconvenience in and out of our room
Séjour de 2 nuits en mars 2024

10/10 Excellent

Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lots of fun
Séjour de 1 nuit en mars 2024

10/10 Excellent

Juanita

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is located in the premium battery in Atlanta. Just steps away from tons of entertainment and restaurants.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Ralph Leary,,

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Ericka

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have stayed here twice and will likely stay every visit to ATL!
Séjour de 4 nuits en mars 2024

10/10 Excellent

Melanie, Marietta

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Daina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Deja

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Valet was a breeze
Séjour de 2 nuits en février 2024

8/10 Bien

Tim, Franklin

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 27 févr. 2024
Thank you for staying with us.

10/10 Excellent

JaNina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 18 févr. 2024
Thank you for staying with us!

10/10 Excellent

Samantha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 18 févr. 2024
Thank you for staying with us!

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Guest Services le 18 févr. 2024
Thank you for staying with us!

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We live in the area and stay at the Omni for special occasions, and it never disappoints. The restaurants are fabulous, the bars and staff are top-notch, and in season the pool bar is the best in town.
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 18 févr. 2024
Thank you for staying with us!

6/10 Satisfaisant

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Overpriced and underwhelming
For the price, I wouldn’t stay here again. It’s already expensive and then you’re forced to valet at $50 a night, wifi is $10, and the information they give regarding hours of the bars is false. AC didn’t work, they didn’t care. Also, if you’ll notice every complaint gets the same generic response about improving yet nothing has improved. I’ll just stay at the double tree whenever I visit the battery.
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 18 févr. 2024
Thank you for your feedback.

10/10 Excellent

Iboyia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Guest Services le 18 févr. 2024
Thank you for staying with us!

10/10 Excellent

LaVar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 18 févr. 2024
Thank you for staying with us!

6/10 Satisfaisant

Stephanie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 18 févr. 2024
Thank you for staying with us!

10/10 Excellent

Terrina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 18 févr. 2024
Thank you for staying with us!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
New Year’s Eve
Enjoyed New Years Eve here while celebrating at the Battery and dinner at C Ellet. Extremely convenient to all and very nice views, especially the fireworks! Well appointed rooms, walking showered and nice amenities. Will stay here again!
Looking down on the plaza from our room
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 18 févr. 2024
Thank you for staying with us!

10/10 Excellent

John

Les points forts : Propreté
Great locarion
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 18 févr. 2024
Thank you for staying with us!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Omar T le 19 déc. 2023
Dear John,Thank you for choosing the Omni Hotel Battery Atlanta and thank you for your review. We are delighted that you had a great time and we hope to see you again soon.

10/10 Excellent

Patrick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome property and location!
Séjour de 1 nuit en décembre 2023
Réponse de Omar T le 19 déc. 2023
Dear Partick,Thank you for choosing the Omni Hotel Battery Atlanta and thank you for your review. We are delighted that you had a great time and we hope to see you again soon.

10/10 Excellent

robert

Séjour de 1 nuit en décembre 2023
Réponse de Omar T le 19 déc. 2023
Dear Robert,Thank you for choosing the Omni Hotel Battery Atlanta and thank you for your review. We are delighted that you had a great time and we hope to see you again soon.

10/10 Excellent

Beverly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Omar T le 12 déc. 2023
Dear Beverly,Thank you for choosing the Omni Hotel Battery Atlanta and thank you for your review. We are delighted to see that you had a great time and look forward to seeing you again in the future.

10/10 Excellent

Diana

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Omni at battery park
Great location! Food, amenities and room were great!
Séjour de 3 nuits en novembre 2023
Réponse de Omar T le 12 déc. 2023
Dear Diana,Thank you for choosing the Omni Hotel Battery Atlanta and thank you for your review. We are delighted to see that you had a great time and look forward to seeing you again in the future.

10/10 Excellent

Katrina

Voyage en couple
Amazing property and staff!!
Séjour de 2 nuits en novembre 2023
Réponse de Omar T le 4 déc. 2023
Hello Katrina,Thank you for choosing the Omni Hotel Battery Atlanta and thank you for your review. We are delighted to see that you had a great time and we look forward to your return.

10/10 Excellent

Andrew

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en novembre 2023
Réponse de Omar T le 28 nov. 2023
Dear Andrew, It was certainly a pleasure having you here at our property and delighted to see that you had a great experience. We hope to see you again soon.

10/10 Excellent

Jacqueline, Pensacola

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best stay ever in Atlanta
Séjour de 2 nuits en novembre 2023
Réponse de Omar T le 28 nov. 2023
Dear Jacqueline,Thank you for choosing to stay with us here at the Omni Hotel Battery Atlanta. We are delighted to see that you had a great time and we hope to serve you again in the future.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Love this hotel!
Love the location! Ran out of tissue paper and the bed has deep imprints of where people sleep - might need a new mattress
Séjour de 3 nuits en novembre 2023
Réponse de Omar T le 23 nov. 2023
Thank you for your recent visit to our property and thank you for your review. We appreciate your feedback and hope to better serve you in the future.

6/10 Satisfaisant

Kristi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I should have cancelled my reservations when I called to ask questions for the second time . Anna answered the phone and she was so rude. She gave me bad information. It did t match what the hotel said the fist time I called. She didn’t want to transfer me to the hotel. She called the hotel and she spoke with Lisa first. When she transferred me to Lisa she already had an attitude based off of Anna told her. It was very evident. Lisa cut me off and transferred me to Omar, who was also rude. I’m sure based off of what Lisa said Anna told her. He kept cutting me off as well. When I checked in Omar was at the counter. zhe wasn’t friendly and didn’t crack a smile. He was very short with me. I made him know who I was. He wasn’t friendly at all. Very poor customer service. I’m so disappointed because my complete experience was different on my last stay. When I called the first time to ask question. Alex or Allison was simple amazing. Her customer service was unmatched. So I’m confused by the actions of the other rude employees. Being check in, and charged for a night that I wasn’t even there is unacceptable. I called in advance to cancel for the first night. They referred me back to Expedia. At Expedia you can’t even speak with anyone. All you can do is chat. Poor customer service experience. The property was amazing.
Séjour de 2 nuits en novembre 2023
Réponse de Omar T le 19 nov. 2023
Hello Kristi,I am emailing regarding your recent stay with us. Your review is rather conflicting as when you were transferred to me, I was nothing but professionals with you as you have also suggested. You said Anna was rude and I apologized that we did not have anyone by the name Anna. At check-in, I was equally friendly and told you I remembered who you were. We do not have a Alison here and I reiterated that you would have been charged since we held your room for both nights. This was also explained by Expedia. We apologize for how you feel as we did all we could to make you happy.

6/10 Satisfaisant

Kristi

Séjour de 1 nuit en novembre 2023
Réponse de Omar T le 12 déc. 2023
Dear Kristi,Thank you for choosing the Omni Hotel Battery Atlanta and thank you for your review. We are delighted to see that you had a great time and look forward to seeing you again in the future.

6/10 Satisfaisant

Chadwick

Les points forts : Propreté et personnel et service
I stayed in one of the balcony rooms that overlooks The Battery. Wonderful room but the fire alarm went off around 5 or 6 times over a several hour period (meaning I had to climb numerous floors down and back up 5 or 6 times - all false alarms). I’m sure this isn’t the norm but I paid quite a bit for that room and my stay was basically ruined.
Séjour de 1 nuit en août 2023
Réponse de Omar T le 14 nov. 2023
Dear Chadwick,Thank you for your recent visit with us and thank you for your review. Please accept our apologies for the situation with the fire alarm. We will look into this further and hope to better serve you in the future.

10/10 Excellent

Erica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great time. Staff was the best
Séjour de 2 nuits en novembre 2023
Réponse de Omar T le 13 nov. 2023
Dear Erica,Thank you for your recent visit to our property and thank you for your review. We are delighted to hear that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Jeremy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location for the concert
Séjour de 2 nuits en novembre 2023
Réponse de Omar T le 13 nov. 2023
Dear Jeremy,Thank you for your recent visit to our property and thank you for your review. We are delighted to hear that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Sydney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An absolute must stay if visiting Truist park! We went for the Morgan Wallen concert and literally walked right out the doors of the hotel into Battery Park!! All of the staff were very friendly and helpful!!
Séjour de 1 nuit en novembre 2023
Réponse de Omar T le 12 nov. 2023
Hello Sydney,Thank you for your recent visit to the Omni Hotel Battery Atlanta and thank you for your review. It was certainly a pleasure having you stay with us and we hope to see you again soon.

10/10 Excellent

David

Séjour de 2 nuits en novembre 2023
Réponse de Omar T le 12 déc. 2023
Dear David,Thank you for choosing the Omni Hotel Battery Atlanta and thank you for your review. We are delighted to see that you had a great time and look forward to seeing you again in the future.