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Avis sur OYO Hotel I-20 Decatur, East Atlanta

2 out of 5
OYO Hotel I-20 Decatur, East Atlanta
2941 Ember Dr, Decatur, GA

Avis

3,8
Note des voyageurs de 10 (Excellent), d’après 2 avis sur 12." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 12." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 12." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 12." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 12." "

4,4/10

Propreté

4,0/10

Personnel et service

2,0/10

Équipements

3,4/10

Infrastructures et conditions de l’hébergement

2,0/10

Écoresponsabilité

Avis

10/10 Excellent

Rodjni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Lisa le 5 mai 2024
Hi, Rodjni! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

10/10 Excellent

Corey

Séjour de 1 nuit en janvier 2024
Réponse de Ammy le 7 mai 2024
Thanks for the positive rating, Corey! Hope to welcome you again soon. Regards, Noah.

6/10 Satisfaisant

Robert

It was just a convenient place to sleep at that time.
Séjour de 2 nuits en décembre 2023
Réponse de A le 7 mai 2024
Hi, Robert! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Horrible

Robert

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff was nice, understandably nervous. Terrible area! Flop house
Séjour de 4 nuits en novembre 2023
Réponse de Maria le 22 janv. 2024
Hi, Robert! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Maria

2/10 Horrible

Emily

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I felt extremely unsafe on the property and the room was not clean and the queen bed came with 1 pillow and 1 towel/washcloth even though I booked with 2 adults. We stayed in the room roughly 10 minutes and then left and went to another hotel.
Séjour de 1 nuit en octobre 2023
Réponse de Ammy le 7 mai 2024
Hi, Emily! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Horrible

Kayla

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Dirty
Séjour de 1 nuit en septembre 2023
Réponse de Lisa le 8 avr. 2024
Hi, Kayla! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Lisa

2/10 Horrible

Christian

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place was not a hotel at all, Extremely dirty. The broken down washer and dryer in front of the doors and the broken down car in the lot. Will never ever stay on an Oyo property again!!
Séjour de 2 nuits en septembre 2023
Réponse de Joey le 12 sept. 2023
Apologies for the inconvenience caused, Christian! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

2/10 Horrible

Mister

Voyage d’affaires
Les points faibles : Propreté et personnel et service
This is the worst hotel I have ever been in .it drug infested nasty dirty used condoms under bed toilets don’t work roaches.
Réponse de Noah le 5 juil. 2023
We are extremely sorry to know this, Mister! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

2/10 Horrible

Crystal

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
A fight broke out in the parking lot while I tried to sleep. It lasted for about an hr. The cops were not called. The noise wouldn’t stop. Constant arguing, screaming. It was horrible. I need a refund.
Séjour de 1 nuit en mai 2023
Réponse de Rosy le 21 juin 2023
Sorry for the inconvenience, Crystal! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Rosy

2/10 Horrible

Bhushan, Pottstown

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property had junkies in the parking lot. They were on some strong drug like fentanyl as some were looking like zombies. There were around 20 of them in the parking. I got scared and left the property.
Séjour de 1 nuit en avril 2023
Réponse de Barbara le 21 juin 2023
Hello, Bhushan! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 Horrible

Trevor

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I wouldn’t recommend this place to a single person. It is a motel for crack-heads and cheap prostitutes. If you don’t fall into that category, you’ll want to stay so, so, far away from this place
Séjour de 2 nuits en avril 2023
Réponse de Barbara le 21 juin 2023
Hello, Trevor! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara