Avis
8,8
Excellent
9,4/10
Propreté
9,0/10
Personnel et service
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
10 avr. 2018
Séjour de 3 nuits en avril 2018
Réponse de Mark C. le 28 avr. 2018
Merci d'avoir pris le temps de laisser un commentaire suite à votre séjour. La lecture des défis auxquels vous faites face est vraiment décourageante. Nous avons clairement échoué à livrer l'expérience que nous travaillons si dur à fournir. Nous espérons que vous nous permettrez un jour de regagner votre confiance et de revenir pour une véritable expérience Loews Atlanta.
10/10 Excellent
Bernd, Port Lambton
23 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bernd
Séjour de 1 nuit en avril 2024
Réponse de Avery le 25 avr. 2024
Thank you so much for taking the time to leave your review. We are delighted to hear that you had a wonderful stay with us! We appreciate your 5-star rating and hope to see you again very soon!
10/10 Excellent
Candie
22 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Candie
Séjour de 1 nuit en avril 2024
Réponse de Christina D. le 22 avr. 2024
CandieThank you for sharing your rating experience with us. We are pleased that your time here at Loews Atlanta was delightful and looking forward to welcoming you back very soon.
10/10 Excellent
Aundra
Voyage en couple
7 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Aundra
Séjour de 2 nuits en avril 2024
Réponse de Christina le 8 avr. 2024
Hello Aundra,We are so pleased you enjoyed your stay with us! Thank you so much for taking the time to leave your review. We would be happy to host you for any date nights in the future! We hope to see you soon.
10/10 Excellent
Sabastine O, Columbus
6 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sabastine O
Séjour de 1 nuit en avril 2024
Réponse de Christina le 8 avr. 2024
Hello Sabastine O,Thank you so much for taking the time to leave your review. We are delighted to hear that you enjoyed your stay and appreciated our service. We always strive to be the best for our guests! We hope to see you again soon.
8/10 Bien
Olushola
5 avr. 2024
Olushola
Séjour de 3 nuits en janvier 2024
10/10 Excellent
Dawn
Voyage en couple
5 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Dawn
Séjour de 2 nuits en avril 2024
Réponse de Christina le 5 avr. 2024
Thank you so much for taking the time to leave us a review. We are thrilled to hear you enjoyed your stay with us so much! We would be happy to have you back again, soon!
10/10 Excellent
Cheryl, Knoxville
28 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Cheryl
Séjour de 1 nuit en mars 2024
Réponse de Marley le 30 mars 2024
Hello Cheryl!Thank you so much for choosing to stay at Loews Atlanta and for taking the time to share your experience with us. We are thrilled to hear that you loved your stay and that our friendly and welcoming staff, especially Sara at the front desk, contributed positively to your experience. Your kind words truly mean a lot to us. We appreciate your feedback regarding the service at our restaurant and apologize for any inconvenience this may have caused. Rest assured, we will address this with our team to ensure a more seamless dining experience for our guests in the future. We're delighted that you found our property lovely and convenient, and we hope to welcome you back for another exceptional stay soon. Safe travels!
10/10 Excellent
Elizabeth
24 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en mars 2024
Réponse de Marley le 26 mars 2024
Hello Elizabeth,Thank you so much for choosing to stay with us at Loews Atlanta! Your glowing 5/5 rating truly brightened our day. We're thrilled to hear that your experience surpassed expectations and that you enjoyed your time with us. Our team takes great pride in providing exceptional service and knowing that we succeeded in making your stay memorable is incredibly rewarding. We hope to have the pleasure of welcoming you back for another fantastic stay soon! Safe travels!
10/10 Excellent
Sundena
22 mars 2024
Sundena
Séjour de 1 nuit en mars 2024
Réponse de Christina D. le 11 avr. 2024
SundenaThank you for taking the time to share your feedback of your recent stay. We are pleased that your time here at Loews Atlanta was delightful and looking forward to welcoming you back very soon.
10/10 Excellent
Keisha
22 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Keisha
Séjour de 1 nuit en mars 2024
Réponse de Erica le 23 mars 2024
Thank you so much for your feedback on your stay. We are delighted to hear that you enjoyed everything about your stay with us. We hope to see you again soon!
8/10 Bien
Jonte
17 mars 2024
Jonte
Séjour de 2 nuits en mars 2024
Réponse de Marley le 7 avr. 2024
Hello Jonte,We extend our heartfelt gratitude for selecting Loews Atlanta for your recent stay and for taking the time to share your feedback on Expedia. Your rating of 4 out of 5 stars is truly appreciated and motivates us to continually strive for excellence in hospitality. We're thrilled to hear that your experience with us was enjoyable, and we look forward to welcoming you back for another outstanding stay in the near future. Safe travels.
10/10 Excellent
Marina
Voyage d’affaires
12 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Marina
Séjour de 2 nuits en mars 2024
Réponse de Marley le 12 mars 2024
Hello Marina!Thank you so much for your fantastic review of Loews Atlanta! We're thrilled to hear that you found it to be a great place to stay. Your kind words mean a lot to us, and we hope to have the pleasure of hosting you again in the future.
6/10 Satisfaisant
Carla
Voyage en couple
10 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Carla
Séjour de 1 nuit en mars 2024
Réponse de Marley le 12 mars 2024
Hello Carla,Thank you for taking the time to share your feedback. We appreciate your input regarding the refrigerator, and we apologize for any inconvenience it may have caused. Your comments are valuable to us, and we will certainly consider this aspect for improvement. We hope you still enjoyed your stay and that we have the opportunity to welcome you back in the future. Safe travels.
10/10 Excellent
David
Voyage en famille avec de jeunes enfants
5 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en février 2024
Réponse de Marley le 7 mars 2024
Hello David,I hope this message finds you well. I wanted to express my sincere gratitude for the delightful compliments you shared about our customer service. Your words truly warmed our hearts, and we're thrilled to hear that you had a positive experience. At the same time, I would like to extend my sincere apologies for any inconvenience caused by the outdated furniture. We understand the importance of creating a comfortable and aesthetically pleasing environment, and we genuinely appreciate your understanding and patience. Your feedback is invaluable to us, and we are already taking steps to address the issue and enhance our facilities. Thank you for bringing it to our attention, and we hope to have the pleasure of welcoming you back soon to experience the improvements. If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. Safe travels!
10/10 Excellent
John
4 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en mars 2024
Réponse de Marley le 4 mars 2024
Hi John,We want to express our sincere gratitude for choosing Loews Atlanta once again for your recent stay. It was a pleasure having you with us, and we hope you enjoyed your time here. Your continued trust and loyalty mean the world to us, and we look forward to welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for being a valued guest. We can't wait to have the opportunity to host you again soon!
8/10 Bien
Reynard
Voyage en couple
4 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Reynard
Séjour de 2 nuits en mars 2024
Réponse de Marley le 4 mars 2024
Hello Reynard,On behalf of the entire team at Loews Atlanta, I want to extend our heartfelt thanks for choosing to stay with us. It was a pleasure having you as our guest, and we hope your experience was nothing short of exceptional. We truly appreciate your trust in us, and we look forward to the opportunity to welcome you back in the near future. If there's anything we can do to enhance your next stay, please feel free to reach out. Thank you again for making Loews Atlanta your home away from home. We can't wait to host you again soon!
10/10 Excellent
Brandi
1 mars 2024
Brandi
Séjour de 1 nuit en février 2024
Réponse de Marley le 22 mars 2024
Hello Brandi!Thank you so much for choosing Loews Atlanta for your recent stay, and for taking the time to share your experience with us. We are thrilled to hear that you had such a wonderful time and that you rated your stay a perfect 5 out of 5. It means the world to us to know that we were able to exceed your expectations and provide you with exceptional service. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the near future. Safe travels!
10/10 Excellent
BERT
27 févr. 2024
Les points forts : Propreté
BERT
Séjour de 2 nuits en février 2024
Réponse de Marley le 21 mars 2024
Hello Bert!Thank you for choosing to stay with us at Loews Atlanta! We're thrilled to hear that you had such a wonderful experience during your time with us, and we truly appreciate your perfect 5/5 rating. It's our aim to provide exceptional service and a memorable stay for each of our guests, and we're delighted to have met your expectations. We hope to welcome you back for another fantastic stay in the near future! Safe travels!
10/10 Excellent
Octavius
Voyage en couple
26 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Octavius
Séjour de 2 nuits en février 2024
Réponse de Marley le 27 févr. 2024
Hello Octavius!We are thrilled to receive your perfect score and appreciate your kind words about our valet service. It's always a pleasure to know that our efforts to provide a seamless experience have made a positive impact on your stay. We're delighted to have exceeded your expectations, and we look forward to welcoming you back for another outstanding experience in the future. Thank you once again for choosing us and for taking the time to share your thoughts. Should you have any further comments or suggestions, please feel free to reach out. Safe travels!
10/10 Excellent
Chanise
25 févr. 2024
Chanise
Séjour de 1 nuit en février 2024
Réponse de Marley le 27 févr. 2024
Hello Chanise,We wanted to express our sincere gratitude for choosing to stay with us. It was our pleasure to host you, and we truly appreciate your decision to make us a part of your journey. Your kind words about our rooms, friendly staff, and property mean the world to us. We're delighted to hear that your experience was enjoyable, and your feedback reinforces our commitment to providing exceptional service and a welcoming atmosphere. Should your travels bring you back this way, we would be honored to host you again. Thank you for being our guest, and we hope to welcome you back soon. Safe travels!
10/10 Excellent
William, Savannah
Voyage en couple
19 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
William
Séjour de 2 nuits en février 2024
Réponse de Marley le 19 févr. 2024
Hello William!Your kind words regarding our staff and amenities have truly warmed our hearts. We are dedicated to providing exceptional service, and your appreciation motivates us to continue striving for excellence. We are delighted to hear that you enjoyed your time with us and that our team and facilities contributed to a memorable experience. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back in the future. Once again, thank you for choosing Loews Atlanta.
10/10 Excellent
Kevin
10 févr. 2024
Kevin
Séjour de 1 nuit en février 2024
Réponse de Marley le 21 mars 2024
Hello Kevin!Thank you for choosing to stay with us at Loews Atlanta! We're thrilled to hear that you had such a wonderful experience during your time with us, and we truly appreciate your perfect 5/5 rating. It's our aim to provide exceptional service and a memorable stay for each of our guests, and we're delighted to have met your expectations. We hope to welcome you back for another fantastic stay in the near future! Safe travels!
10/10 Excellent
Brandi
2 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Brandi
Séjour de 1 nuit en janvier 2024
Réponse de Marley le 21 mars 2024
Hello Brandi!Thank you for choosing to stay with us at Loews Atlanta! We're thrilled to hear that you had such a wonderful experience during your time with us, and we truly appreciate your perfect 5/5 rating. It's our aim to provide exceptional service and a memorable stay for each of our guests, and we're delighted to have met your expectations. We hope to welcome you back for another fantastic stay in the near future! Safe travels!
10/10 Excellent
Desiree
2 févr. 2024
Desiree
Séjour de 3 nuits en janvier 2024
Réponse de Marley le 21 mars 2024
Hello Desiree!Thank you for choosing to stay with us at Loews Atlanta! We're thrilled to hear that you had such a wonderful experience during your time with us, and we truly appreciate your perfect 5/5 rating. It's our aim to provide exceptional service and a memorable stay for each of our guests, and we're delighted to have met your expectations. We hope to welcome you back for another fantastic stay in the near future! Safe travels!
10/10 Excellent
Shelley, Victoria
29 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Shelley
Séjour de 3 nuits en janvier 2024
Réponse de Marley le 21 mars 2024
Hello Shelley!Thank you for choosing to stay with us at Loews Atlanta! We're thrilled to hear that you had such a wonderful experience during your time with us, and we truly appreciate your perfect 5/5 rating. It's our aim to provide exceptional service and a memorable stay for each of our guests, and we're delighted to have met your expectations. We hope to welcome you back for another fantastic stay in the near future! Safe travels!
10/10 Excellent
nydra
Voyage en couple
29 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
nydra
Séjour de 1 nuit en janvier 2024
Réponse de Marley le 30 janv. 2024
Hello Nydra! Thank you so much for choosing to stay with us and for the perfect score you gave us! We are delighted to hear that you had a fantastic experience. Your feedback means the world to us, and we look forward to welcoming you back for another wonderful stay. Take care and safe travels!
10/10 Excellent
Monica
29 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Monica
Séjour de 1 nuit en janvier 2024
Réponse de Marley le 30 janv. 2024
Hello Monica!It truly warms our hearts to hear that you enjoyed your time at Loews Atlanta! Our team works hard to create a comfortable and enjoyable experience for all our guests, and it's incredibly rewarding to know that we succeeded in making your stay memorable. Your kind words motivate us to continue delivering exceptional service, and we are genuinely thankful for your positive feedback. We look forward to the opportunity of welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you once again for choosing Loews Atlanta, and we wish you safe travels and wonderful experiences in all your future journeys. Safe travels!
10/10 Excellent
Shanice
28 janv. 2024
Shanice
Séjour de 1 nuit en janvier 2024
Réponse de Marley le 21 mars 2024
Hello Shanice!Thank you for choosing to stay with us at Loews Atlanta! We're thrilled to hear that you had such a wonderful experience during your time with us, and we truly appreciate your perfect 5/5 rating. It's our aim to provide exceptional service and a memorable stay for each of our guests, and we're delighted to have met your expectations. We hope to welcome you back for another fantastic stay in the near future! Safe travels!
10/10 Excellent
Joe
26 janv. 2024
Joe
Séjour de 2 nuits en janvier 2024
Réponse de Marley le 21 mars 2024
Hello Joe!Thank you for choosing to stay with us at Loews Atlanta! We're thrilled to hear that you had such a wonderful experience during your time with us, and we truly appreciate your perfect 5/5 rating. It's our aim to provide exceptional service and a memorable stay for each of our guests, and we're delighted to have met your expectations. We hope to welcome you back for another fantastic stay in the near future! Safe travels!
8/10 Bien
Andria
24 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Andria
Séjour de 2 nuits en janvier 2024
Réponse de Marley le 25 janv. 2024
Hello Andria,Thank you for taking the time to rate your stay with us. We are delighted to know that you were pleased with your overall experience, but we would love to hear how we can improve. Your feedback is essential in our effort to improve our service standards. I do apologize for any inconveniences you may have experienced during your stay with us. If there are any specific reasons that need to be addressed or that you would like to share, please feel free to contact us directly and it will be our pleasure to assist you. Thank you for choosing Loews Atlanta Hotel!
8/10 Bien
Kiah
Voyage en couple
16 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kiah
Séjour de 1 nuit en janvier 2024
Réponse de Marley le 17 janv. 2024
Hello Melanie,We are absolutely delighted to read the amazing review you left for us! Thank you so much for taking the time to share your positive experience at Loews Atlanta. Your kind words have truly made our day, and we are thrilled to hear that you had such a fantastic stay. It is our goal to provide exceptional service, and we are grateful that we were able to meet your expectations. We sincerely appreciate your feedback, and it means a lot to our team. If you ever find yourself back in Midtown, we would be honored to welcome you once again. Thank you for choosing Loews Atlanta and for being such a wonderful guest. Safe travels!
10/10 Excellent
Melanie
15 janv. 2024
Les points forts : Propreté et confort de la chambre
Melanie
Séjour de 1 nuit en janvier 2024
Réponse de Marley le 17 janv. 2024
Hello Melanie,Thank you so much for your outstanding rating of 10/10 for our hotel! We are thrilled to receive such a perfect score from you. Your feedback is incredibly important to us, and we are delighted to hear that your stay with us was exceptional. It is our constant endeavor to provide the best possible service, and your positive rating reaffirms that we are on the right track. Safe travels!
10/10 Excellent
Voyageur vérifié
Voyage en famille
9 janv. 2024
Les points forts : Propreté et confort de la chambre
Atlanta Hotel Excellence
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Malcolm C. le 10 janv. 2024
Thank you so much for the amazing feedback! We look forward to seeing you again!
8/10 Bien
Voyageur vérifié
9 janv. 2024
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en janvier 2024
Réponse de Malcolm le 10 janv. 2024
Thank you so much for the amazing feedback! We look forward to seeing you again!
10/10 Excellent
Ativia
9 janv. 2024
Les points forts : Propreté et confort de la chambre
Ativia
Séjour de 4 nuits en janvier 2024
Réponse de Malcolm C. le 10 janv. 2024
Thank you so much for the amazing feedback! We look forward to seeing you again!
8/10 Bien
Laketha
Voyage en couple
7 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Laketha
Séjour de 2 nuits en janvier 2024
Réponse de Malcolm C. le 10 janv. 2024
Thank you so much for the amazing feedback! We look forward to seeing you again!
10/10 Excellent
Kimlan
Voyage en famille
5 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kimlan
Séjour de 3 nuits en décembre 2023
Réponse de Malcolm C. le 10 janv. 2024
Thank you so much for the amazing feedback! We look forward to seeing you again!
4/10 Médiocre
Kyle
3 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Kyle
Séjour de 2 nuits en décembre 2023
Réponse de Malcolm C. le 10 janv. 2024
Thank you so much for the amazing feedback! We look forward to seeing you again!
10/10 Excellent
Stephanie
1 janv. 2024
Les points forts : Propreté et confort de la chambre
Stephanie
Séjour de 3 nuits en décembre 2023
Réponse de Marley le 4 janv. 2024
Hello Stephanie!Thank you for taking the time to share your experience with us, we are elated to hear you enjoyed your time at our property! We look forward to hosting you again soon, safe travels and be well.
10/10 Excellent
Peri
30 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Peri
Séjour de 3 nuits en décembre 2023
Réponse de Christina D. le 31 déc. 2023
PeriThank you for staying with us.
8/10 Bien
Shellene
Voyage en groupe
26 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Shellene
Séjour de 2 nuits en décembre 2023
Réponse de Marley le 27 déc. 2023
Hello Shellene,We are delighted to know that you were pleased with your overall experience, but we would love to hear how we can improve. Your feedback is essential in our effort to improve our service standards. I do apologize for any inconveniences you may have experienced during your stay with us. If there are any specific reasons that need to be addressed or that you would like to share, please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Loews Atlanta Hotel!
10/10 Excellent
Mladen
25 déc. 2023
Mladen
Séjour de 2 nuits en décembre 2023
Réponse de Marley le 15 janv. 2024
Hi Mladen! Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon! Safe travels!
10/10 Excellent
Sylvia
23 déc. 2023
Les points forts : Propreté et confort de la chambre
Sylvia
Séjour de 3 nuits en décembre 2023
Réponse de Marley le 25 déc. 2023
Hello Sylvia!We are very glad to know you were pleased with your overall stay! Thank you for rating us a perfect 10/10! At Loews, we pride ourselves on providing great customer service, and I am happy that my team was able to do that for you! Happy Holidays!
10/10 Excellent
Letitia
Voyage en couple
23 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Letitia
Séjour de 2 nuits en décembre 2023
Réponse de Marley le 25 déc. 2023
Hello Letitia!Thank you so much for the kind words! We really appreciate you and your positive feedback. Feel free to come back and stay with us again anytime! Happy Holidays!
10/10 Excellent
Kevin, Fresno
Voyage en couple
22 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kevin
Séjour de 2 nuits en décembre 2023
Réponse de Marley le 25 déc. 2023
Hi Kevin!We are very glad to know you were pleased with your overall stay! Thank you for rating us a perfect score! At Loews, we pride ourselves on providing great customer service, and I am happy that my team was able to do that for you! Happy Holidays!
10/10 Excellent
Charles
20 déc. 2023
Charles
Réponse de Marley le 8 févr. 2024
Hello Charles,Thank you for choosing to stay with us! We appreciate your kind words and are thrilled to hear that you had a perfect experience. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional stay in the future. Safe travels!
8/10 Bien
Shellene
Voyage en groupe
17 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Shellene
Séjour de 2 nuits en décembre 2023
Réponse de Christina D. le 18 déc. 2023
Shellene Thank you for sharing your rating experience with us. We are pleased that your time here at Loews Atlanta was delightful and looking forward to welcoming you back very soon.
10/10 Excellent
Andrew, Wake Forest
17 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Andrew
Séjour de 2 nuits en décembre 2023
Réponse de Marley le 25 déc. 2023
Hello Andrew!Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are ecstatic to hear that you enjoyed your overall stay and look forward to welcoming you back again soon! Happy Holidays!
10/10 Excellent
NATOSHA
17 déc. 2023
NATOSHA
Séjour de 1 nuit en décembre 2023
Réponse de Christina D. le 18 déc. 2023
NatoshaThank your sharing feedback about our Loews Atlanta team. We look forward to your future visits to Loews Atlanta.