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Avis sur Home2 Suites by Hilton Atlanta Norcross

3 out of 5
Home2 Suites by Hilton Atlanta Norcross
5800 Peachtree Industrial Blvd, Norcross, GA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 410 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 288 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 152 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 81 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 69 avis sur 1000." "

8,0/10

Propreté

8,0/10

Personnel et service

8,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Melanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Sue, Collins

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Anna

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff was pleasant, helpful at check in. Room was clean, quiet, guests were pleasant.
Séjour de 1 nuit en mai 2024
Réponse de Sabrina J le 13 mai 2024
Thank you for taking a moment to share your experience. We know that you have many options, and we are happy that you chose to stay with us. We appreciate your business and look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Bien

Nicholas

Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Sabrina J le 13 mai 2024
Thank you for taking a moment to share your experience. We know that you have many options, and we are happy that you chose to stay with us. We appreciate your business and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

CHRISTIE

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were really nice!
Séjour de 2 nuits en mai 2024
Réponse de Sabrina J le 13 mai 2024
Thank you for taking a moment to share your experience. We know that you have many options, and we are happy that you chose to stay with us. We appreciate your business and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Frances

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was nice and clean and the staff was extremely friendly
Séjour de 2 nuits en avril 2024
Réponse de Christopher le 29 avr. 2024
Thank you for sharing your experience at the Home2 Suites Norcross.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

8/10 Bien

Jana

Séjour de 1 nuit en avril 2024
Réponse de Christopher le 29 avr. 2024
Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me at the hotel, as your feedback is welcome and appreciated.

10/10 Excellent

Noemy, Fort Payne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GREAT experience !
Séjour de 1 nuit en avril 2024
Réponse de Christopher le 16 avr. 2024
Thank you for sharing your experience at the Home2 Suites Norcross.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

10/10 Excellent

AJ

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and large rooms. Loved being able to pick our exact room ahead. Staff was overall good minus the attendant at 9 pm when we checked in not wanting to get up from her phone to assist us
Séjour de 1 nuit en février 2024
Réponse de Christopher le 20 févr. 2024
Thank you for taking the time to share your recent experience at the Home2 Suites Norcross with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught our attention, We are very disappointed to learn that the quality of service provided by our front desk staff did not quite meet your — or our — expectations. Please rest assured that your comments have been shared with the team in an effort to improve our levels of service. Thank you for being a valued customer, and we hope to serve you again whenever your travels bring you back to Norcross.

8/10 Bien

Ravish

Voyage en famille
Les points forts : Propreté et personnel et service
Property was average clean. Bathroom mold around shower is covered with caulk to hide. Room was noisy with ice machine near by making sounds all night. Staff was courteous. Breakfast was basic.
Séjour de 2 nuits en février 2024
Réponse de Christopher le 20 févr. 2024
Thank you for taking the time to share your recent experience at the Home2 Suites Norcross with us.Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the noise disturbance. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. As a valued customer, thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Norcross.

10/10 Excellent

Ehtesham

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall great place to stay
Séjour de 4 nuits en janvier 2024
Réponse de Christopher le 20 févr. 2024
Thank you for staying at the Home2 Suites Norcross and we hope you choose to stay with us again whenever your travel needs bring you back to Norcross.

10/10 Excellent

Ezoumah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I enjoyed my stay. Clean and quiet
Séjour de 1 nuit en janvier 2024
Réponse de Christopher le 20 févr. 2024
Thank you for staying at the Home2 Suites Norcross and we hope you choose to stay with us again whenever your travel needs bring you back to Norcross.

10/10 Excellent

Sokun, Memphis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great I enjoyed our stay
Séjour de 2 nuits en décembre 2023
Réponse de Christopher le 20 févr. 2024
Thank you for staying at the Home2 Suites Norcross and we hope you choose to stay with us again whenever your travel needs bring you back to Norcross.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant stay
Séjour de 1 nuit en décembre 2023
Réponse de Christopher le 20 févr. 2024
Thank you for staying at the Home2 Suites Norcross and we hope you choose to stay with us again whenever your travel needs bring you back to Norcross.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not clean
The location to an event we were in town for is what sold us and the reasonable price. However, this was definitely a hotel showing wear and tear in the rooms. Dirty carpet, stained. The towels all had hair on them. Roach crawled out of the shower. Shower had mold all around it. Did appreciate the quick check in and the breakfast included but the rooms need some major deep cleaning and reno!
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Chanell

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Pedro, San Juan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Milton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Chanell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Armando

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Frying foods
The employees here are great. Rooms are fantastic. Disappointed when they give out electric skillets to persons who apparently fry fish or something. The whole floor smells and so do your cloths. There is not room ventilation set up for this. Whitish that would stop.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Dave

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So nice and clean. Top notch accommodations and really friendly staff
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Maria

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great all around, but there was mildew in the shower
Séjour de 2 nuits en novembre 2023
Réponse de Christopher le 20 nov. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Ebony

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Christopher le 20 nov. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Jennifer

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed my stay at the hotel. Eugene was amazing as well as the other staff.
Séjour de 2 nuits en novembre 2023
Réponse de Christopher le 20 nov. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Tatiana

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Réponse de Christopher le 17 nov. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Vellice

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very nice, clean, good breakfast options and the room was roomy and would be wonderful for a long term stay! Will recommend!
Séjour de 1 nuit en novembre 2023
Réponse de Christopher le 17 nov. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy customer
My husband and I enjoyed our stay and were treated likely family by the staff. We highly recommend!
Séjour de 1 nuit en novembre 2023
Réponse de Christopher le 14 nov. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

James

Séjour de 1 nuit en novembre 2023
Réponse de Christopher le 4 déc. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Marco

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Christopher le 10 nov. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

8/10 Bien

Hope

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff are nice. The room was clean. However, the phone was not working. My stay was just too short and did not have time to let them know.
Séjour de 2 nuits en novembre 2023
Réponse de Christopher le 9 nov. 2023
My apologies for the inconvenience you experienced. Thank you for bringing this issue to our attention. We thank you for choosing the Home2 Norcross for your hotel needs and hope to see you again.

10/10 Excellent

alesxander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent service
Séjour de 2 nuits en novembre 2023
Réponse de Christopher le 6 nov. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

David

Voyage en couple
Great
Séjour de 1 nuit en novembre 2023
Réponse de Christopher le 6 nov. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Jb

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like everything about this property
Séjour de 1 nuit en octobre 2023
Réponse de Christopher le 31 oct. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Britney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great customer service. nice room. good atmosphere. safe and easy parking.
Séjour de 1 nuit en octobre 2023
Réponse de Christopher le 31 oct. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Antinette

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Christopher le 31 oct. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

6/10 Satisfaisant

Peggie

Les points forts : Équipements et infrastructures et conditions de l’hébergement
I didn’t like the beds. Was very uncomfortable, but everything else was excellent
Séjour de 1 nuit en octobre 2023
Réponse de Christopher le 31 oct. 2023
Thank you for taking the time to share your experience about your recent stay at Home2 Suites. As a Hilton Honors member, you are among our most valued guests.We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us in the future.

6/10 Satisfaisant

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Christopher le 31 oct. 2023
Thank you for taking the time to share your experience about your recent stay at Home2 Suites. As a Hilton Honors member, you are among our most valued guests.We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us in the future.

2/10 Horrible

Brenda

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’m not please one bit with this location. I could not sleep all night due to the AC noise being so loud and turning on and off all night long. Walls had mold and the couch had stains. I’m not pleased at all
Séjour de 1 nuit en octobre 2023
Réponse de Christopher le 31 oct. 2023
Thank you for taking the time to share your experience about your recent stay at Home2 Suites. As a Hilton Honors member, you are among our most valued guests.We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us in the future.

6/10 Satisfaisant

Maribel

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Christopher le 31 oct. 2023
Thank you for taking the time to share your experience about your recent stay at Home2 Suites. As a Hilton Honors member, you are among our most valued guests.We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us in the future.

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the property, it was clean, quiet and everything was nice! The front desk clerk Eugene helped me out with my second day reservation.
Séjour de 1 nuit en septembre 2023
Réponse de Christopher le 31 oct. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Matthew

Séjour de 1 nuit en septembre 2023
Réponse de Christopher le 31 oct. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Jean

Séjour de 1 nuit en septembre 2023
Réponse de Christopher le 31 oct. 2023
Thank you for taking the time to share your experience about your recent stay at Home2 Suites. As a Hilton Honors member, you are among our most valued guests.We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us in the future.

10/10 Excellent

Shawn

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Christopher le 31 oct. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Barbara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved everything!!
Séjour de 3 nuits en septembre 2023
Réponse de Christopher le 31 oct. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Rene

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love Hilton . I always feel so comfortable there
Séjour de 1 nuit en septembre 2023
Réponse de Christopher le 31 oct. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Rene

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is 5 stars. Room and Property perfect as always I would live here if could
Séjour de 1 nuit en septembre 2023
Réponse de Christopher le 31 oct. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Naomi

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Great
Great Hotel
Séjour de 1 nuit en août 2023

10/10 Excellent

Hieu

Séjour de 3 nuits en août 2023

10/10 Excellent

olatunbosun

Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Kethia

I liked the fact that there was plenty of parking space. The breakfast was good. I did not like the fact that my room was not ready when I got there.
Séjour de 1 nuit en août 2023