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Avis sur Hampton Inn & Suites Atlanta Airport North I-85

2.5 out of 5
Hampton Inn & Suites Atlanta Airport North I-85
3450 Bobby Brown Pkwy, Atlanta, GA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 396 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 286 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 144 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 95 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 79 avis sur 1000." "

8,2/10

Propreté

8,4/10

Personnel et service

7,2/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Yannick, Paris

Les points forts : Propreté et confort de la chambre
Not coming back
I was there just for one night. I arrived after 8pm. Check-out time is 11am. I was disturbed by room service at 9am. The lady wanted to clean my room while I was to leave 2 hours later. That got on my nerves. I guess the hotel did not want to enjoy my stay as much as possible.
Séjour de 1 nuit en mai 2019
Réponse de Ava Smith le 4 juin 2019
Dear Yannick, Thank you for taking the time to share your feedback. Our intentions are always to make our guests comfortable and satisfied with our service and we apologize for the inconvenience you had to face during your stay. We do care about our guests' feedback and your comments have been addressed to the concerned team to determine the exact cause and to follow-up on your concerns for service improvements. We hope you will afford us the chance to warmly welcome you back for a stay that is uniquely memorable for all the right reasons. Sincerely, Ava Smith Guest Relations Manager

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
vieil hotel défraichi en construction, beaucoup de bruit et lumières de nuit, horrible
Séjour de 1 nuit en septembre 2017
Dear guest, I thank you for taking time to post a review on your recent stay at our hotel and I hope you liked the room, the comfortable bed and utilized the various facilities and amenities provided. We are committed to provide you with an excellent hotel experience. It is unfortunate to learn that you were not able to fully enjoy your stay. We are currently working to make enhancements to make your stay more comfortable. Our hotel is under renovation and remodeling of the exterior, interiors, with new decor, including the rooms. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Regards, Ava Smith Guest Relations Manager

8/10 Bien

Blackbear, Lille, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent pour une nuit en transit à Atlanta
Malgré notre arrivée tardive à l'aéroport (minuit) la navette est venue rapidement nous chercher. L'accueil a été cordial dans la navette et à l'hôtel. Hotel confortable, mais cependant situé auprès d'une autoroute bruyante. Excellent petit-déjeuner inclus.
Réponse de Guest Relations Manager le 30 sept. 2014
Cher Blackbear, Merci de prendre connaissance de notre Hampton Inn & Suites Atlanta Airport Hôtel. Je suis ravi que vous avez apprécié votre séjour chez nous. Nous sommes impatients de vous accueillir à nouveau dans l'avenir! Meilleurs voeux, Skylar Sperin, Guest Relations Manager Hampton Inn & Suites - Atlanta Airport Hôtel (North I-85)

6/10 Satisfaisant

landais, France

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
chambres a 2 lits sont toutes bruyantes
Premier accueil avec une grimace ! , puis impossible de dormir tant le bruit de l autoroute est continu même en pleine nuit.a déconseiller à ceux qui veulent dormirai.
Réponse de Guest Relations Manager le 28 août 2014
Cher client valorisée, Merci de prendre connaissance de notre Hampton Inn & Suites Atlanta Airport Hôtel (Nord). Je suis désolé d'entendre que vous n'avez pas eu une expérience typique Hampton Inn avec nous. Nous prenons les commentaires de nos clients très au sérieux. Dans l'avenir, si ont de la difficulté à dormir, s'il vous plaît n'hésitez notifier la réception. Nous serons heureux de répondre à vos besoins. Nous espérons que vous envisager de rester avec nous dans l'avenir. Meilleurs voeux, Skylar Sperin, Guest Relations Manager Hampton Inn & Suites - Atlanta Airport Hôtel (North I-85)

8/10 Bien

Amy Danielle

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024

8/10 Bien

EDGARDO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check in. Property good location near restaurants.
Séjour de 1 nuit en mai 2024

10/10 Excellent

jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was extremely kind and accommodating. Continental breakfast was good as most type of breakfasts like this are mediocre. Facility was clean and shuttle drivers were amazing !
Séjour de 1 nuit en mars 2024

10/10 Excellent

LaWanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

LaWanda, Griffith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is convenient access to Airport, the staff is very friendly
Séjour de 1 nuit en mars 2024

8/10 Bien

Eric

Les points forts : Propreté
Everything was great
Séjour de 5 nuits en mars 2024

10/10 Excellent

Chanel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Customer service was great staff was very friendly
Séjour de 1 nuit en mars 2024

10/10 Excellent

Suzanne

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet
Great hotel with updated, quiet comfortable room.
Séjour de 3 nuits en février 2024

10/10 Excellent

Russell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable bed and room, great breakfast
Very nice hotel and room, an easy drive from the airport, great bed, great shower, great breakfast. Convenient to good restaurants. I'll be back!
Séjour de 1 nuit en février 2024

8/10 Bien

James

Séjour de 7 nuits en décembre 2023

6/10 Satisfaisant

Joseph

Séjour de 1 nuit en décembre 2023

2/10 Horrible

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Do not stay in an even-numbered room. I-85 is mere feet away and traffic will keep you up all night. Never again for me!
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Katie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel
Séjour de 1 nuit en décembre 2023

8/10 Bien

Adam

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Georgia

Voyage en famille
Les points forts : Équipements
Staff were very kind and helpful. Rooms were nice, very clean. Beds extremely comfortable.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Constance

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast was really nice and the king suite exceeded my expectations. It was quiet, the bed slept great!!!!
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Abrahaley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Itis amazing hotel breakfast is good service room is great
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Marek

Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Shari

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
I wish I would have stayed at Hilton or Marriott. Rooms are quite dusty so if you have allergies do not book. Very mediocre in every regard.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Bridget

Voyage en groupe
Les points forts : Équipements
Les points faibles : Personnel et service
When I pulled back the comforter to go to bed. There was a huge brown stain on the comforter. I called the front desk and was told to put the comforter outside of the door. Staff was unable to provide me with a clean comforter, I was given a thin blanket. I chose not to put the comforter in the hall and had a staff member take it away .
Séjour de 1 nuit en septembre 2023

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en septembre 2023

2/10 Horrible

Robert

Voyage en famille
Noisy, didn’t have my booking, surly front desk attendant. Took 2 hours to get checked in
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Tate

Last minute reservation. Upgraded me to a king suite at no extra charge. Very nice and clean.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Angela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our time at the Hampton was wonderful! The front desk staff was wonderful and our room was great! It was hard to find the shuttle at the airport. We think it might have been the one labeled “Hilton” but ended up getting a cab instead. Once we arrived, our stay was wonderful, as usual for Hampton Inn! Thank you!
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Vikki

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
They dont have enough power to charge your phone.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Edward

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Clean, quiet, convenient. Great breakfast
Quiet room with the ability to turn the constant fan on for white noise. Clean, comfortable bed, quiet hallways, quiet outside. No street noise. Great breakfast. Not too busy. Parking is Well lit. I wouldn't bring a trailer into this parking lot too small.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Quoc

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I booked the wrong location and the hotel didn’t want to refund my money back.
Séjour de 1 nuit en juin 2023

8/10 Bien

Erica

Voyage en famille
Les points forts : Personnel et service
Breakfast was good.
Séjour de 2 nuits en juin 2023

2/10 Horrible

Tewolde

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room is very cold and the heater doesn’t work. I called front desk several times but no help.
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Pete

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Stayed 2 nights for a volleyball tournament & we needed an extra sleeping space which this hotel offered. The room was dark, dirty & smelled. The space was great but would not stay again. Much better options out there.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Loretta, OCALA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk staff was really helpful at check in. I had arrived before check in time and they found me a room relatively quickly!
Séjour de 1 nuit en mai 2023

8/10 Bien

Hayley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ez check in, parking.
Séjour de 1 nuit en avril 2023
Réponse de Ava Smith le 1 mai 2023
Dear Jeffrey,Thank you for taking the time to leave a positive rating of our hotel. We take great pride in our team and the services we offer to each of our valued guests and it makes us happy to see your feedback and to know that you enjoyed your stay with us. Our goal is to exceed our guests' expectations with top-notch service and clean & comfortable rooms and thank you for validating that we are accomplishing that goal. We look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

LaWanda, Griffith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly and accommodating
Séjour de 2 nuits en avril 2023
Réponse de Ava Smith le 1 mai 2023
Dear Lawanda,Thank you for taking the time to leave a positive rating of our hotel. We take great pride in our team and the services we offer to each of our valued guests and it makes us happy to see your feedback and to know that you enjoyed your stay with us. Our goal is to exceed our guests' expectations with top-notch service and clean & comfortable rooms and thank you for validating that we are accomplishing that goal. We look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Randy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had an excellent stay at this hotel. The room accommodations the morning breakfast was excellent. However, the deadbolt to our room was not working properly.
Séjour de 1 nuit en mars 2023
Réponse de Ava Smith le 30 mars 2023
Dear Randy,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

2/10 Horrible

katina

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Ava Smith le 27 mars 2023
Dear Katina,Thank you for taking the time to post your rating. We are concerned that we might have not met your expectations or given you our best service. Please do let us know about any specific concerns you had during your stay, your feedback is very important to us and we can assure you that we will do everything possible to your utmost satisfaction. We hope to see you again and promise that you will have a better guest experienceSincerely,Ava Smith,Guest Relations Manager.

10/10 Excellent

roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Ava Smith le 27 mars 2023
Dear Roger,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2023
Réponse de Ava Smith le 13 mars 2023
Dear Jeffrey,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Rick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient
Séjour de 1 nuit en mars 2023
Réponse de Ava Smith le 13 mars 2023
Dear Rick,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations Manager.

8/10 Bien

Johnny

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
New generation has to change
Stay was ok, the front desk staff were helpful, but the breakfast staff working the kitchen needs to be replaced. Don’t come to work if you’re not ready to work. How can you hear customers with head phones on?
Séjour de 2 nuits en février 2023
Réponse de Ava Smith le 5 mars 2023
Dear Johnny,Thank you for taking the time to share your review. We hope that you enjoyed your overall stay with us. We are committed to providing you with an excellent guest experience. Your feedback regarding your concerns will not go unnoticed and we will absolutely share them with the respective areas for further review and action for service improvements. We thank you for choosing to stay with us and we hope to see you again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Ava Smith le 1 mars 2023
Dear Guest,We thank you for taking the time to share your positive feedback. We are pleased to see the 10-star rating which we always strive for. We are committed to offer our guests top-notch service and the highest levels of comfort. We are delighted that we were able to meet your needs. These remarks are what we value the most and we are pleased to have left a lasting impression on you. We appreciate your patronage and look forward to hosting you back again here soon.Regards, Ava Smith,Guest Relations Manager.

2/10 Horrible

Bart

Séjour de 1 nuit en février 2023
Réponse de Ava Smith le 1 mars 2023
Dear Bart,Thank you for taking the time to post your rating. We are concerned that we might have not met your expectations or given you our best service. Please do let us know about any specific concerns you had during your stay, your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience. We hope to see you again and promise that you will have a better guest experience. Sincerely,Ava Smith,Guest Relations Manager.

8/10 Bien

Henry

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good location the Hotel was quiet and bed was comfortable. I will return again on my next trip to Atlanta.
Séjour de 2 nuits en février 2023
Réponse de Ava Smith le 16 févr. 2023
Dear Henry,Thank you for taking the time to share your feedback with us. It was a pleasure having you stay at our hotel and we hope that you found our facility and services provided to your liking. We are committed to providing you with an excellent guest experience. Should you think of anything we could have done better to have earned a 10-Star rating, please do let us know and we will do everything possible to your satisfaction. We appreciate your patronage and we look forward to welcoming you back again in the future soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Kelly Ann

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Redone but a little mold in the shower and Georgia bugs
Séjour de 1 nuit en février 2023
Réponse de Ava Smith le 10 févr. 2023
Dear Kelly,Thank you for taking the time to share your ratings. We are happy to see 5 star rating and we hope that you enjoyed your overall stay with us. We are committed to providing you with an excellent guest experience. Your feedback regarding your concerns will not go unnoticed and we will absolutely share them with the respective areas for further review and action for service improvements. We thank you for choosing to stay with us and we hope to see you again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Morning manager went out of her way to help with internet connectivity.
Séjour de 1 nuit en février 2023
Réponse de Ava Smith le 10 févr. 2023
Dear Mark,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations Manager.