Avis sur Best Western Gwinnett Center Hotel
Best Western Gwinnett Center Hotel
3670 Shackleford Rd, Duluth, GA
Avis
8,8
Excellent
8,8/10
Propreté
9,2/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 21 mai 2024
Thank you for staying with us, Jane. Duluth and Lawrenceville lie side by side. Our hotel is technically in Duluth but is only 3 traffic lights from the beginning of Lawrenceville. Thank you for having stayed with us. Do come again.
8/10 Bien
Lily
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lily
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 19 mai 2024
Dear Lily, Thank you for staying with us and telling us about the water. We have reported your complaint to our Maintenance department. We hope that you will stay with us again.
2/10 Horrible
Himanshu
11 mai 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Himanshu
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 12 mai 2024
Dear Himanshu,We are so sorry that you weren't happy with our hotel. We researched your stay and did not see any interaction in our notes for you as to a problem. And since we don't know what the problem was, we can only wish you well in your future travels.
10/10 Excellent
Ahjin
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ahjin
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 9 mai 2024
Dear Ahjin, Thank you for your rating of 5 out of 5. We appreciate you having stayed with us and THANK YOU for saying we are kind. We really appreciate that. Do come again.
6/10 Satisfaisant
A
6 mai 2024
Les points forts : Propreté et personnel et service
A
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 7 mai 2024
Dear A, Thank you for staying with us. We wish you well in your fuure travels.
10/10 Excellent
Zili
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zili
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 3 mai 2024
Dear Zili, Thank you for rating us a 5 out of 5 and more specifically, THANK YOU for having stayed with us. We hope that you had a chance to visit some of the shops around us such as Mozart's Bakery just across the way, where they are delectible treats. Do come again.
10/10 Excellent
Chefken
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chefken
Séjour de 4 nuits en avril 2024
Réponse de Guest Services le 12 mai 2024
Bye. We wish you well in your future travels.
10/10 Excellent
Jianhui
Voyage en groupe, Voyage d’affaires
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jianhui
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 20 avr. 2024
Jianhui,Thank you for having stayed with us and or having given us a rating of 5 out of 5. We hope you'll come again.
8/10 Bien
Young, Hanover
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Young
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 20 avr. 2024
Dear Young, It was a pleasure to have you stay at our hotel and we hope that you had a chance to explore the area with its plethera of shops and restaurants. Do come again.
8/10 Bien
Erick, Charlotte
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erick
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 18 avr. 2024
Thank you for having stayed with us, Erick. We are delighted that you liked the location,price, staff AND breakfast. So come again.
10/10 Excellent
shannon
15 avr. 2024
Les points forts : Propreté et équipements
shannon
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 15 avr. 2024
Dear Shannon, Thank you for rating us 5 out of 5. You are so correct that we have a great LOCATION. Indeed, we are surrounded by shops, restaurants and malls. We are also just one block off of the interstate and just 20 minutes from Downtown Atlanta. Thank you so much for having stayed with us.
10/10 Excellent
Cindy
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cindy
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 15 avr. 2024
Cindy,Thank you for your long visit with us. We are so glad that you feel that our hotel is "very clean". We DO have a GREAT housekeeping department. We appreciate YOU.
10/10 Excellent
Sandeep
14 avr. 2024
Les points faibles : Propreté
Sandeep
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 15 avr. 2024
Dear Sandeep, Thank you for your kind rating of 5 out of 5. We hope that you had a chance to enjoy the many attractions very near us, such as the gorgeous BAPS Temple, made from white marble. It is just down the road.Thank you for having stayed with us.
10/10 Excellent
LaShaka
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements
LaShaka
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 10 avr. 2024
Dear LaShaka,We are so glad that you felt "everything was clean". And thank you for giving us a rating of 5 out of 5. Do come again.
10/10 Excellent
Jasmine
8 avr. 2024
Jasmine
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 2 mai 2024
Dear Jasmine,Thank you for having stayed with us and for rating us a five out of five. We hope that you will always consider us your home when you are in the Atlanta area. Do come again.
10/10 Excellent
Maria
Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 13 avr. 2024
Dear Maria, Thank you for your nice rating of 5 out of 5. We are so glad that you feel that we have "very kind employees". And you are absolutely correct that there is "delicious Indian food nearby". In fact, there is a large Indian mall down the road, as well as several Indian restaurants, one just behind the hotel. We hope that you will return in the future.
10/10 Excellent
Jennifer
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 8 avr. 2024
Dear Jennifer, Thank you so much for rating us a 10 out of 10. We really appreciate that and we are so happy that you feel that "everyone was very professional and friendy!". Do please consider us your home when you are in the Atlanta area.
4/10 Médiocre
Todd
2 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Todd
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 3 avr. 2024
Todd,Thank you for staying with us. We installed new carpet and new furniture just year before last. We are so sorry that you feel we need to renovate. But we wish you well in your future travels. Do come again.
10/10 Excellent
Cindy
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cindy
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 31 mars 2024
Dear CindyWe have been happy to have you and your daughter here with us and we are so glad that you feel "safe" and that your room is "very clean". We VALUE you.
10/10 Excellent
JAMES
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JAMES
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 8 avr. 2024
Dear James,Thank you for your rating of 5 out of 5. You are very right: We ARE in a "great location", with malls, shops and restaurants all around us. We sit right at the entrace of Little Korea so in addition to regular shops and restaurants, there are many Asian places, as well. We hope that you will consider us your home when you are in the Atlanta area.
8/10 Bien
Wenny
28 mars 2024
Wenny
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 29 mars 2024
Dear Wenny,Thank you for having stayed with us. We VALUE you and hope that you will return in the future.
10/10 Excellent
Malcolm
24 mars 2024
Malcolm
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 13 avr. 2024
Dear Malcolm,Thank you for your nice rating of 5 out of 5. We hope that you had a chance to visit the two malls just down the road, while you were here. And of course, all the delicious restaurants all around the hotel, specifically the two just across the street. We hope that you will consider us your home when you are in the Atlanta area. Do come again.
8/10 Bien
Michael
Voyage d’affaires
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en mars 2024
Réponse de Jonathan le 20 mars 2024
Dear Michael,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Best Western.It was our pleasure to have you as our guest, and we're delighted to know that we provided you with a comfortable and enjoyable stay. Ensuring our guests' satisfaction is our top priority, and your kind words reaffirm that we are meeting that goal.We take great pride in being a place where guests can relax and unwind, and we're glad that we could contribute to making your visit memorable. Your appreciation means the world to us, and we hope to have the pleasure of welcoming you back in the near future.If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. We look forward to the opportunity to host you again soon!Warm regards,Jonathan BellangerFront Office Manager Best Western Gwinnett Center
4/10 Médiocre
yong kun
10 mars 2024
yong kun
Séjour de 4 nuits en mars 2024
Réponse de Guest Services le 12 mars 2024
Dear Yong Kun, We want to thank you for having stayed with us and we wish you well in your future travels.
10/10 Excellent
Jesus
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jesus
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 10 mars 2024
Jesus, Thank you for having stayed with us. We are so happy that you felt that your stay with us was "very good". We hope that you had a chance to enjoy our hot breakfast while you were with us. Do come again!!
8/10 Bien
Robert
9 mars 2024
Robert
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 11 mars 2024
Dear Robert, We appreciate SO MUCH, you having stayed with us. We hope that you had a chance to visit some of the shops and restaurants surrounding our hotel. Do consider us your home when you are in the Atlanta area.
10/10 Excellent
Mykola
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mykola
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 27 févr. 2024
Dear Mykola, Thank you for your rating of 5 out of 5. We really appreciate it but we so more appreciate you having stayed with us. We hope that while you were with us, you had a chance to have breakfast in our breakfast room and to have experienced some of the restaurants around us. Once again, thank you for being our guest.
10/10 Excellent
Voyageur vérifié
14 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 15 févr. 2024
Dear Anonymous, Thank you for your rating of 10 out of 10. We really appreciate you having stayed with us and we hope that you had a chance to try out some of the restaurants that are within walking distance of our hotel. Do come again!!
10/10 Excellent
Carlton
Voyage en famille
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carlton
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 14 févr. 2024
Dear Carlton, We are so glad that you felt welcomed by our front office staff and we appreciate you having stayed with us. Do please consider us your home, when you are in the Atlanta area.
8/10 Bien
Yudi
Voyage d’affaires
14 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
OK but smelly hallway
Yudi
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 14 févr. 2024
Dear Yudi, Thank you for staying with us. We are so sorry that you feel our hallway is "smelly". Nonetheless, we wish you well in your future travels.
8/10 Bien
Christianna
Voyage en famille avec de jeunes enfants
13 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Christianna
Séjour de 3 nuits en février 2024
Réponse de Guest Services le 13 févr. 2024
Dear Christianna, Thank you for having stayed with us. We wish you well in your future travels.
6/10 Satisfaisant
Howoon
Voyage d’affaires
9 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Howoon
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 10 févr. 2024
Dear Howoon,Indeed, our location IS safe and is one block off of the interstate with stores and restaurants all around us. Thank you for having stayed with us.
10/10 Excellent
Putu Sandra
8 févr. 2024
Putu Sandra
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 9 févr. 2024
Dear Putu Sandra, Thank you for your rating o 5 out of 5. We are so happy that you stayed with us and we hope that you will consider us your home when you are in the Atlanta area. We have many malls, shops and restaurants all around the hotel for you to enjoy. Do come again!!
10/10 Excellent
Michael
Voyage en famille
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 5 févr. 2024
Dear Michael, Thank you for your rating of 5 out of 5. We are so glad you enjoyed our hot breakfast and that you felt we are clean. Do come again.
10/10 Excellent
Blanca
Voyage d’affaires
31 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Blanca
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 1 févr. 2024
Dear Blanca,Thank you for your rating of 5 out of 5. We really appreciate it and we are so glad you liked our coffee!! Perhaps you liked our pancakes as well. Do come again.
8/10 Bien
Allen
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
noisy
Allen
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 26 janv. 2024
Dear Allen,Thank you for staying with us. We appreciate you patronage. Sorry about the other loud happy guests. We wish you well in your future travels.
10/10 Excellent
Jaeseok
Voyage en famille avec de jeunes enfants
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaeseok
Réponse de Guest Services le 22 janv. 2024
Dear Jaeseok, Thank you for your rating of 5 out of 5. You are absolutely correct that our location is excellent. We have many Korean guests at our hotel precisely because we are in "Little Korea" and have so many restaurants and shops around us. We value your communitiy and hope that you will consider us your home when you are in the Atlanta area.
8/10 Bien
Jeffrey
Voyage en couple
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Jeffrey
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 22 janv. 2024
Dear Jeffrey, Thank you for having stayed with us. We appreciate it so much and we hoped that you had a chance to visit one of the many restaurants surrounding our hotel and that you had our breakfast buffet in the morning. Do come again.
10/10 Excellent
Aydee
Voyage en couple
14 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aydee
Séjour de 6 nuits en janvier 2024
Réponse de Guest Services le 15 janv. 2024
Dear Aydee, Thank you for your rating of 5 out of 5. We really appreciate that and we are so happy that you feel that our hotel is "a great place". Do please consider us your home when you are in the Atlanta area.
10/10 Excellent
Earline
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Earline
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 15 janv. 2024
Dear Earline, Thank you so much for your rating of 10 out of 10 and for having stayed with us. We are so glad that you felt that "everything was excellent" and that we have "excellent front desk help". DO please consider us your home when you are in the Atlana area.
6/10 Satisfaisant
Thomas
Voyage en famille
14 janv. 2024
Thomas
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 22 janv. 2024
Dear Thomas, Thank you for staying with us. We appreciate you so much. We hope that while you were here, you had time to visit Georgia's LARGEST mall, which is just down the road from us. And of course, we hope that you enjoyed our breakfast buffet each morning. Do come again.
4/10 Médiocre
Liza
Voyage d’affaires, Voyage en couple
10 janv. 2024
Les points faibles : Équipements
Liza
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 10 janv. 2024
Dear Liza, Upon arrival, we do not ACTUALLY charge a 150.00 deposit. The only time you will be charged is AFTER check out, if you SMOKED. Otherwise, we just keep your card on file IN LIEU of a deposit. So unless you smoked, there was no charge to your card.
8/10 Bien
Martin Pontbriand
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Martin Pontbriand
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 11 janv. 2024
Mr Pontbriand, We appreciate that you stayed with us twice this month, once on your way to Florida and once on your way back.It was a great pleasure to meet you and to talk about French with us. Please consider us your home when you are in the Atlanta area.
10/10 Excellent
Rosa
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rosa
Séjour de 2 nuits en janvier 2024
Réponse de Guest Services le 10 janv. 2024
Dear Rosa, Thank you for your review and for having stayed with us. We are so glad that you felt like our property was just what you "needed". Do come again!!
10/10 Excellent
Charles
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charles
Séjour de 5 nuits en décembre 2023
Réponse de Guest Services le 10 janv. 2024
Dear Charles, You are correct when you say that there are "many entertainment, dining and shopping options neaby". There certainly are. Thank you so much for having stayed with us.
2/10 Horrible
Alan
Voyage d’affaires
2 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alan
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 10 janv. 2024
Our only hope is that others here reading this review will read the many positive reviews surrounding it and take into account the choice of words used and take the review for what it is . . .
8/10 Bien
Quyen
Voyage en groupe
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean
Quyen
Séjour de 2 nuits en décembre 2023
Réponse de Guest Services le 5 janv. 2024
Thanks for having stayed. We appreciate it.
6/10 Satisfaisant
Suebin
30 déc. 2023
Suebin
Séjour de 2 nuits en décembre 2023
Réponse de Guest Services le 31 déc. 2023
Dear Suebin, Thank you for staying with us. We hope that you enjoyed your stay with us and that you had time to visit the many shops and restaurants all around the hotel. DO come again!
10/10 Excellent
Fitzroy
29 déc. 2023
Les points forts : Équipements
Fitzroy
Séjour de 3 nuits en décembre 2023
Réponse de Guest Services le 30 déc. 2023
Dear Fitzroy, Than you for your rating of 5 out of 5. We really appreciate that and we were so glad to have you with us. I hope that while you were here, you had a chance to visit one of the many restaurants all around the hotel and within walking distance. DO come again!
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
29 déc. 2023
Les points forts : Propreté
Breakfast not served well.
Voyageur vérifié
Séjour de 4 nuits en décembre 2023
Réponse de Guest Services le 30 déc. 2023
We sorry you weren't happy with our breakfast. When you said that we "seldom" refill the food, you must have meant in the few days of your stay. Indeed, we were waiting on a shipment of food because we did get low. And we apologize to you for that.. We wish you well in your future travels.