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Avis sur Baymont Inn and Suites Douglasville Atlanta

2.5 out of 5
Baymont Inn and Suites Douglasville Atlanta
8315 Cherokee Blvd., Douglasville, GA

Avis

5,6
Note des voyageurs de 10 (Excellent), d’après 62 avis sur 318." "
Note des voyageurs de 8 (Bien), d’après 55 avis sur 318." "
Note des voyageurs de 6 (Satisfaisant), d’après 50 avis sur 318." "
Note des voyageurs de 4 (Médiocre), d’après 51 avis sur 318." "
Note des voyageurs de 2 (Horrible), d’après 100 avis sur 318." "

6,0/10

Propreté

6,6/10

Personnel et service

5,4/10

Équipements

5,6/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

10/10 Excellent

Mario

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en mai 2024

10/10 Excellent

Kenyon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable and very relaxing
Séjour de 2 nuits en mars 2024

8/10 Bien

Myesha

Voyage en couple
Les points forts : Propreté et personnel et service
Friendly staff.
Séjour de 1 nuit en février 2024
Réponse de UKP le 9 mars 2024
Dear Myesha,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel up to your standards. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Urmi Kishor Patel

2/10 Horrible

Dynisa

Séjour de 1 nuit en mars 2024
Réponse de UKP le 23 avr. 2024
Dear Alina,Thank you for taking the time to share your feedback about your recent stay. We're disappointed to learn it wasn't a 5-star experience, and we sincerely apologize for the inconveniences you encountered.

2/10 Horrible

Trina

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would never stay there, woke up to roaches crawling all over my luggage on the table one was even in the bed with me it's all in the bathroom breakfast OMG bread and cereal
Séjour de 3 nuits en novembre 2023

2/10 Horrible

Robin

Séjour de 4 nuits en octobre 2023

2/10 Horrible

Brittney

Séjour de 3 nuits en novembre 2023

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommend 👍
Really nice and helpful staff and great rooms had a awesome experience 10/10
Séjour de 1 nuit en novembre 2023
Réponse de UKP le 9 mars 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel up to your standards. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Urmi Kishor Patel

10/10 Excellent

Bruce

Séjour de 1 nuit en octobre 2023

8/10 Bien

Michael

Séjour de 1 nuit en octobre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

2/10 Horrible

William

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Not for me
Musty smell opening door. 2 rooms i took. Second room better. Killed a cockroach. Running under the bed across the room. Cigarette burns in bedding. Room taxes as much as room. Furniture worn. Slept with lights on . Security boy open carried a firearm. He needed a uniform and a security badge. Mentioned it was because of the prison was so close and people come here to visit prisoners.
Séjour de 5 nuits en octobre 2023

8/10 Bien

Joy

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The rooms are spacious, i wasn't expecting to pay a deposit for the room i booked online through expedia so i felt blindsided by that and i was told i would gwt it refunded in the morning, but when we checked out we were told the refund would be in our account in an hour. I called the hotel to find out the refund was never issued.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Sheshonne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Terry

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Roaches, hair dryer didn’t work and was melted I have pictures of it, and only2 light bulbs in bathroom very dark to get ready
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

glenda

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Pictures of the breakfast were deceiving. Pictures showed hot breakfast with meats and eggs. breakfast was only cereal, packaged muffins, bread for toasting but no toaster butter or jelly, waffles but no butter.
Séjour de 1 nuit en août 2023

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Isaias

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

4/10 Médiocre

Teresa

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property needs to be thoroughly cleaned, the baseboards in the room are very dirty, the exterior or the property has trash that needs to be picked up, the carpet inside the bldg is soiled, my family and I occupied several rooms and in one of their rooms was roaches
Séjour de 2 nuits en juillet 2023

2/10 Horrible

Nathaniel

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in was long and we had to wait outside because the lobby area was closed. When we arrived at the room it smelled old and the bed sheets had burned holes in them. We requested change room and it’s was the same poor quality. We have to pay so much for poor service and poor quality room…
Séjour de 1 nuit en juillet 2023
Réponse de UKP le 27 juil. 2023
Dear Nathaniel,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. General ManagerBaymont Inn and SuitesSincerely, Urmi Kishor Patel

4/10 Médiocre

Angelica

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very dirty bathroom 🛁 and according to it was a non-smoking area and there was a lot of marijuana and not very pleasant
Séjour de 2 nuits en juin 2023
Réponse de UKP le 20 juil. 2023
Dear Angelica,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

2/10 Horrible

semaja

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I did not like dirty room. I left and got a refund.
Séjour de 3 nuits en juin 2023
Réponse de UKP le 5 juil. 2023
Dear Semaja,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Urmi Kishor PatelGeneral ManagerBaymont Inn and Suites

6/10 Satisfaisant

Laron

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de UKP le 5 juil. 2023
Dear Laron, Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

10/10 Excellent

Markcus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de UKP le 21 juil. 2023
Dear Marcus,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

2/10 Horrible

Clarissa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There's no elevator,I had to carry all my bags up 2 flights of stairs.i booked online and was told I still needed to pay a security deposit for what? I had a knee appointment on Friday the 26 th if may no elevator ever night I stayed a couple fought, slam doors,the place smell like weed, and piss.my sheets were nasty the hall floors were never vacuumed this place is horrible I want stay here again.when I checked out a day early the clerk still said what about the security deposit are u kidding me.dont stay here it's a 0 rating for me.
Séjour de 4 nuits en mai 2023
Réponse de UKP le 21 juil. 2023
Dear Clarrisa,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

2/10 Horrible

Dontae

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de UKP le 21 juil. 2023
Dear Donate,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

2/10 Horrible

Shakira

Les points faibles : Propreté
Hotel has a bad odor and I didn’t get to receive my aarp discount 🙁
Séjour de 1 nuit en mai 2023

6/10 Satisfaisant

Brenda

Voyage en famille
Les points forts : Personnel et service
To difficult getting in and smelled like a skunk
Séjour de 1 nuit en mai 2023

4/10 Médiocre

Monica

Voyage en groupe, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
The hallways smelled like cigarette smoke, no elevator. The 1st room they gave me had blood stain on it. I had to go to the front desk to get my own sheets and towels
Séjour de 2 nuits en avril 2023

4/10 Médiocre

Sieeda

Les points faibles : Personnel et service et confort de la chambre
Unfortunately the inside of the door looks like somebody broke in it was clean the staff was not friendly it's like a 50-60 situation if I go back
Séjour de 2 nuits en avril 2023

2/10 Horrible

Samuel

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2023
Réponse de UKP le 21 juil. 2023
Dear Samuel,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

2/10 Horrible

Frank

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2023
Réponse de UKP le 21 juil. 2023
Dear Frank,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

2/10 Horrible

Kelsea

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The water in the tub came out black, then I saw a roach and there was stitch of odor left on my clothes when I got back home. Worst hotel I’ve ever stayed in. The hotel front desk was nice but when it was time to check out she wasn’t as friendly. I won’t stay here anymore.
Séjour de 2 nuits en avril 2023

6/10 Satisfaisant

Latasha

The room was smaller compared to the rooms at other Baymont locations. The amenities were not up to standard.
Séjour de 1 nuit en avril 2023
Réponse de UKP le 21 juil. 2023
Dear Latasha,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

8/10 Bien

Ebony

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de UKP le 21 juil. 2023
Dear Ebony,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

6/10 Satisfaisant

Michael

Séjour de 1 nuit en avril 2023

2/10 Horrible

Juvetta Marshall

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BEWARE of this property, the rooms are not cleaned very well, a lot of rusting in the rooms. This company took my deposit and will not give it back. They told me I had 7 days to get my deposit and they did not honor it. I don't know why it just didn't go back onto my card. Manager would not come out and talk, only sent her staff member that was very RUDE! I would advise anyone to steer clear of this property you will be disappointed. This property should be torn down or completely remodeled starting with the staff! I will not EVER come back here and will advise others as well.

8/10 Bien

Latoya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de UKP le 21 juil. 2023
Dear Latoya,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

10/10 Excellent

Malik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was a good experience would recommend
Séjour de 1 nuit en mars 2023

10/10 Excellent

Tiffany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very quiet
Séjour de 3 nuits en mars 2023

4/10 Médiocre

Therese

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Houskeeping didn't properly stock
There was no waste basket in the room at all. There was no kleenex in the container at all. Dead bugs on the floor, one crawling on the tv screen. The side of the bathtub was dirty. Hallway stinks.
Séjour de 1 nuit en mars 2023
Réponse de UKP le 21 juil. 2023
Dear Therese,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was there for a funeral and I hotel was clean and they even asked if I needed clean sheets and towels. And I was able to get a smoking room
Séjour de 2 nuits en mars 2023

6/10 Satisfaisant

richard

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements
Place didnt seem to clean

6/10 Satisfaisant

PAULETTE

Les points forts : Propreté, personnel et service, confort de la chambre
It was just ok i would not go back they need to update the place
Séjour de 2 nuits en décembre 2022
Réponse de UKP le 21 juil. 2023
Dear Paulette,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

10/10 Excellent

Tiffany

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en novembre 2022

10/10 Excellent

Kenyon

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2022
Réponse de UKP le 21 juil. 2023
Dear Kenyon,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General ManagerBaymont Inn and Suites

10/10 Excellent

Dale, MULBERRY

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I was upgraded from a double bed room to a king.
Séjour de 1 nuit en août 2022
Réponse de UKP le 23 août 2022
Dear Dale,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel up to your standards. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Urmi Kishor PatelGeneral ManagerBaymont Inn and Suites

6/10 Satisfaisant

Jakia

Séjour de 4 nuits en juillet 2022

2/10 Horrible

Angelina

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
this place was a literal nightmare to stay at. online this place seems like a nice affordable inn close to atlanta, however, upon arrival you soon realize that this place is a shelter. when we first walked in we noticed that the room had not been cleaned as there were clothing and other personal items left behind. there is little to no light in the rooms and it smelled of mold. the air conditioning is on a timer at all times. the fridge is filled with water as it isn’t nearly cool enough for anything you put inside. there are ants roaches and plenty of other critters in the rooms. the back parking lot is a hang out for the “long stay residents” and is overall a scary and dark place to be. there are homeless people living here for $100 a month while tourist pay that price for the night. they don’t give guest any amenities as it is strictly for “long stay guest”. there are all types of people living there. we saw couples fighting, people pouring out grease from the food they cooked, a man you stalked my cousin and I that seems mentally challenged and much more. after the first night we talked to some people and realized that the manager of the hotel is also the manager of the gas station down the road and that this place was in fact a shelter. we decided that this place was not a good fit for us as two of the people in my party have cancer and are very ill. when we went to the front desk to cancel the rest of our nights they could not find the paperwork or any indication that
Séjour de 4 nuits en juillet 2022
Réponse de UKP le 21 juil. 2022
Dear Angelina, Thank you for taking the time to tell us about your experience at Baymont by Wyndham Douglasville Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear of the issues you have experienced at our hotel. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Urmi Kishor Patel General Manager Baymont Inn and Suites