Avis
8,4
Très bien
8,6/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
31 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Vasilis Guest Services Manager le 9 août 2023
Hello Sara,Thank you for your kind words we are delighted to know that you had such an amazing time. We are waiting for you!
10/10 Excellent
Brigitte
9 juin 2023
Les points forts : Infrastructures et conditions de l’hébergement
Brigitte
Séjour de 4 nuits en juin 2023
Réponse de Vasilis Guest Services Manager le 24 juin 2023
Dear Brigitte,We are excited that you loved your time with us and our promise met all of your expectations in the best possible way. We will be looking forward to seeing you again in your next visit to our vivid city.
8/10 Bien
Denis
Voyage en famille
30 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denis
Séjour de 5 nuits en juillet 2022
8/10 Bien
Jean Marc
Voyage d’affaires
23 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel Très bon rapport qualité prix au centre !
Jean Marc
Séjour de 2 nuits en janvier 2022
Réponse de Guest Experience Team le 2 févr. 2022
Thank you very much dear Jean Marc for your visit and your epic review. We are delighted that you had a great stay and we look forward to welcoming you back at the near future
10/10 Excellent
Voyageur vérifié
20 août 2021
Voyageur vérifié
Séjour de 2 nuits en août 2021
8/10 Bien
Vincent
9 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pas mal
Vincent
Séjour de 3 nuits en août 2021
Réponse de Guest Experience Team le 10 août 2021
Cher Vincent,
merci beaucoup d'être resté avec nous et d'avoir pris le temps de nous évaluer. Nous sommes très heureux de lire que vous avez fait le bon choix en choisissant un hôtel situé au centre avec de belles installations et services à un très bon prix
10/10 Excellent
Voyageur vérifié
4 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en novembre 2019
Réponse de Vassilis Xenoudakis Guest Services Manager le 10 déc. 2019
We are excited to know that we fullfilled your expectations in the best way. We will be looking forward to welcoming you back in the near future.
10/10 Excellent
raed
30 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
super hotel
raed
Séjour de 2 nuits en novembre 2019
Réponse de Vassilis Xenoudakis Guest Services Manager le 2 déc. 2019
Hello Raed
Thank you so much for your trust and for your amazing words. We reasure you that we will continue to give our best so as you return fully satisfied each time you stay with us. We will be waiting for you.
8/10 Bien
Voyageur vérifié
Voyage en famille
1 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en septembre 2019
Réponse de Vassilis Xenoudakis Guest Services Manager le 4 oct. 2019
Dear Valued Guest,
Thank you for your high rating we are really pleased that you were satisfied. We will be waiting for you to stay with us in the future too.
10/10 Excellent
Ludmilla
16 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super Hôtel
Ludmilla
Séjour de 5 nuits en août 2019
Réponse de Vassilis Xenoudakis Guest Services Manager le 21 août 2019
Dear Ludmilla,
We would like to thank you for choosing our Hotel and our lovely city for your vacations. Our team gives its best to satisfy our visitors. We are honored to be your hosts in Athens and we will be waiting for you to come back soon. À bientôt !
4/10 Médiocre
Voyageur vérifié
Voyage en famille
3 août 2019
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de Vassilis Xenoudakis Guest Services Manager le 5 août 2019
Dear Guest,
We are very sorry that we have not managed to exceed your expectations. You have booked and received an interior room that is very clearly discribed and pictured as well whilst is our lowest category room. Every feedback is welcomed and we are going to work hard to become better.
10/10 Excellent
Patricia
31 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nous reviendrons....
Patricia
Séjour de 2 nuits en juillet 2019
Réponse de Vassilis Xenoudakis Guest Services Manager le 2 août 2019
Dear Patricia,
We would like to thank you for choosing our Hotel for your vacations and for dedicating time to write your amazing review. We are happy that you enjoyed your staywith us and loved the treasures of Athens city center we are located in. We hope to see you again on your next visit, nous vous attendons!
10/10 Excellent
Delphine
20 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Delphine
Réponse de Vassilis Xenoudakis - Guest Services Manager le 21 avr. 2018
Dear Delphine,
Thank you so much for the high rating we are glad that you were fully satisfied by our services and we will be waiting for you.
10/10 Excellent
Vicky
21 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vicky
Séjour de 2 nuits en mars 2018
Réponse de Vassilis Xenoudakis - Guest Services Manager le 23 mars 2018
Hello Vicky!
So kind of you to give us such a great review. We do our best to keep our Guests happy and we will be waiting for you to return soon. À bientôt!
6/10 Satisfaisant
Richard, Montreal
12 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Richard
Séjour de 6 nuits en février 2018
Réponse de Vassilis Xenoudakis - Guest Services Manager le 20 févr. 2018
Dear Richard,
Thank you so much for taking your time to write your extended review. We are glad to know that you were largely satisfied and received great value from your stay with us. We are constantly making steps towards becoming better and all your points are welcomed and will be used to our benefit. We are grateful and we will be looking forward to welcoming you again.
10/10 Excellent
Marie-Claude
27 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je le conseil .
Marie-Claude
Séjour de 2 nuits en septembre 2017
Réponse de Vassilis le 1 oct. 2017
Thank you so much for your kind feedback. Our team is always available and works hard around the clock to keep you satisfied. Weare glad you had a wonderful time and would love to see you returning. Mille mercis et à bientôt!
Warm regards
Vassilis Guest Services Manager
8/10 Bien
Loic
5 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loic
Séjour de 2 nuits en août 2017
10/10 Excellent
corinne
4 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien placé, accueillant. Terrasse toit super
corinne
Réponse de Vassilis le 8 avr. 2017
Dear Corine,
Thank you so much for the wonderful review. We are so happy that you loved our hotel and our city with its many attractions. We wish you many more adventures to wonderful Greece and especialy Athens. We will be waiting for you! À bientôt!
6/10 Satisfaisant
Voyageur vérifié
22 oct. 2016
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Correct sans plus, L'hôtel est trop bruyante
Voyageur vérifié
8/10 Bien
Franck, Paris
19 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bien placé pour nous
Franck
Réponse de Vassilis le 22 juil. 2016
Dear Frank,
Thank you for your continued trust and for posting your review. We are honored and will be looking forward to welcoming you again and this time we wish you to stay longer so as you enjoy more of our services and our city in general.
4/10 Médiocre
cyril, valence
13 avr. 2016
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SI VOUS VOULEZ PAS DE WIFI ALLé labas
cyril
Réponse de General Manager le 15 déc. 2016
Dear Cyril,
Our team gives its best and your fulfillment is our motive to keep on, trying to become better. Every time you stay with us you should be like returning to your home away from home and this is how we want all our guests to feel . We are so sad and sincerely regret to know after your stay, that your device had connectivity issues. Our internet connection is constantly monitored and we very rarely have any discrepancies. When we do have reported issues with internet the majority of the occasions were user or device related. For that reason we do always advice our valued guests when having connectivity issues to contact our front office team that are trained to assist accordingly. Thank you for your time to post your review; we will use it to our benefit Also will be waiting for you to experience again our services and this time we will check together the speed of our free wifi and the settings of your device.
8/10 Bien
lionel
7 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
lionel
8/10 Bien
Voyageur vérifié
15 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
6/10 Satisfaisant
Franck, Paris
17 juil. 2015
Bon emplacemnt
Franck
10/10 Excellent
Ediri
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ediri
Séjour de 3 nuits en mai 2024
Réponse de Vasilis Guest Services Manager le 26 mai 2024
Dear Ediri,It is such a wonderful feeling to realize that we have been able to exceed your expectations! Thank you for trusting us your vacationing time and we will be waiting for you in the near future.
10/10 Excellent
Heather
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Heather
Séjour de 3 nuits en mai 2024
Réponse de Vassilis Guest Services Manager le 22 mai 2024
Hello Heather,Such a great honor to have been your hosts here in Athens. Thank you for your wonderful review, we will be waiting for you!
8/10 Bien
carlos
4 mai 2024
Les points forts : Propreté et personnel et service
carlos
Séjour de 2 nuits en avril 2024
Réponse de Vassilis Guest Services Manager le 7 mai 2024
Dear CarlosWe are happy that you enjoyed your stay with us and benefited from our central location. We are thankful for staying with us and we will be waiting for you on your next trip to Athens
8/10 Bien
Sergi
18 janv. 2024
Sergi
Séjour de 2 nuits en janvier 2024
Réponse de Vasilis Guest Services Manager le 19 janv. 2024
Dear Sergi,Thank you for trusting us your time in Athens. We always try to satisfy our Guests and it is very pleasing to realize that you return satisfied by our efforts. We will be waiting for you.
10/10 Excellent
Voyageur vérifié
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Vasilis Guest Services Manager le 19 janv. 2024
Dear Guest,Thank you for trusting us with your vacationing time. We are glad to know that we were able to surpass your expectations. We will be waiting for you to return and experience our services that you loved so much.
8/10 Bien
paraskevi
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
paraskevi
Séjour de 1 nuit en décembre 2023
Réponse de Vasilis Guest Services Manager le 13 janv. 2024
Αγαπητή Παρασκευή,Με χαρά διαβάζουμε την υπέροχη κριτική σου. Ένα μεγάλο ευχαριστώ από όλους εμας και σας περιμένουμε!
8/10 Bien
Anna
Voyage en famille
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anna
Séjour de 3 nuits en décembre 2023
Réponse de Vasilis Guest Services Manager le 1 févr. 2024
Dear Anna,We are glad that you were greatly satisfied by your stay. Your comments have been forwarded to our Housekeeper we are sorry its is very uncommon that we receive anything but thriving comments about our cleanliness, thank you for reporting that. We will be waiting for you to return and experience all our services you loved so much.
10/10 Excellent
michael
16 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
michael
Séjour de 2 nuits en décembre 2023
Réponse de Vasilis Guest Services Manager le 13 janv. 2024
Dear Michael,Thank you for booking with us. We are honored by your excellent rating. Our team will continue giving their best so as you return fully satisfy every time you will be staying with us.
8/10 Bien
Nigel
5 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent breakfast. Comfy beds. Clean and tidy.
Nigel
Séjour de 3 nuits en novembre 2023
Réponse de Vasilis Guest Services Manager le 13 janv. 2024
Dear Nigel,We are excited to receive your amazing review. Thank you for staying with us, we will be looking forward to seeing you soon.
10/10 Excellent
Gabriela
Voyage en famille
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gabriela
Séjour de 5 nuits en octobre 2023
Réponse de Vasilis Guest Services Manager le 18 nov. 2023
Hello Gabriela,We are honored by your trust and absolutely delighted to realise that we went beyond your expectations! Thank you for staying with us and we will be waiting for you!
8/10 Bien
Asif
Voyage en famille
4 nov. 2023
Les points forts : Propreté et personnel et service
Asif
Réponse de Vassilis Guest Services Manager le 4 nov. 2023
Dear Asif,We are grateful for your amazing review and for verifying our promise for a memorable stay and quality 4 star services here at the center of Athens. We will be looking forward to welcoming you.
10/10 Excellent
anita
1 nov. 2023
anita
Séjour de 2 nuits en octobre 2023
Réponse de Vassilis Guest Services Manager le 4 nov. 2023
Dear Anita,We are so grateful for your fantastic review. We will be looking forward to welcoming you back.
10/10 Excellent
Carlos
Voyage en famille, Voyage en couple
31 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carlos
Séjour de 3 nuits en octobre 2023
Réponse de Vassilis Guest Services Manager le 4 nov. 2023
Dear Carlos,We are grateful for your amazing review and for verifying our promise for a memorable stay experiencing our quality 4 star services here at the center of Athens. We will be looking forward to welcoming you.
8/10 Bien
Johanna
18 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Johanna
Séjour de 2 nuits en octobre 2023
Réponse de Vassilis Guest Services Manager le 4 nov. 2023
Dear Johanna,We are glad to know that we exceeded your expectations. Thank you for trusting us with your vacationing time. We will be more than happy to see you returning in the near future
6/10 Satisfaisant
Maribeth
23 sept. 2023
Maribeth
Séjour de 1 nuit en septembre 2023
Réponse de Vassilis Guest Services Manager le 27 sept. 2023
Dear Maribeth,Thank you for honoring us with your stay here at the heart of Athens. We will be looking forward to welcoming you again in the near future.
8/10 Bien
Janet
17 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Janet
Séjour de 2 nuits en septembre 2023
Réponse de Vassilis Guest Services Manager le 27 sept. 2023
Dear Janet,Thank you for choosing our hotel for your stay here at the heart of Athens. We are glad that you loved your vacationing time with us and we will be looking forward to welcoming you again in the near future.
6/10 Satisfaisant
Marie
Voyage en couple
17 sept. 2023
Marie
Séjour de 2 nuits en septembre 2023
Réponse de Vassilis Guest Services Manager le 27 sept. 2023
Dear Marie,Thank you for staying with us. We place safety of our Guests first therefore our elevators come with a double door. Also your shower head was working it is very saddening that you did not ask our team to show you how it was operated. Our corridors have been designed to make our guests feel relaxed and introduce them to the seance of privacy and quietness. Once more thank you for honoring your stay with us and for allowing us in public to reply to your queries. We will be waiting for you.
6/10 Satisfaisant
Sin Mei
17 sept. 2023
Les points forts : Personnel et service
Sin Mei
Séjour de 4 nuits en septembre 2023
Réponse de Vassilis Guest Services Manager le 27 sept. 2023
Dear Sin Mei,Thank you for honoring us with your stay. We will be looking forward to welcoming you again.
10/10 Excellent
Lilian
Voyage en couple
20 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lilian
Séjour de 3 nuits en août 2023
Réponse de Vasilis Guest Services Manager le 22 août 2023
Hello Lilian,Such a great review we are honored! Thank you so much for your trust. We will be looking forward to welcoming you back.
10/10 Excellent
Fabian
4 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabian
Séjour de 1 nuit en août 2023
Réponse de Vasilis Guest Services Manager le 9 août 2023
Dear Fabian,What a pleasant surprise it is to know that we have exceeded your expectations. We will be waiting for you on your next trip to Athens.
10/10 Excellent
Jill
Voyage en famille
12 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jill
Séjour de 1 nuit en juin 2023
Réponse de Vasilis Guest Services Manager le 12 juil. 2023
Hello Jill,What wonderful news it is to know that you had such an amazing time staying with us. We will be looking forward to seeing you returning soon!
8/10 Bien
Lais
6 juil. 2023
Les points forts : Propreté et personnel et service
Lais
Séjour de 2 nuits en juillet 2023
Réponse de Vassilis Guest Services Manager le 11 juil. 2023
Dear Lais,Thank you for taking your time to write about your experience staying with us. Omonoia and the center of Athens as you experienced first hand is very safe and the best place to experience Athens beauties and the famous Greek way of life. We will be waiting for you.
4/10 Médiocre
Asher
Voyage en groupe
28 juin 2023
Les points forts : Propreté
Les points faibles : Confort de la chambre
Asher
Séjour de 1 nuit en juin 2023
Réponse de Vasilis Guest Services Manager le 5 juil. 2023
Dear Asher,We are very sorry to realize that we failed to exceed your expectations. Should you wish, it will appreciated, send us a detailed feedback on the points that you would like us to become better. We hope in the future you give us one more opportunity to prove our excellent reputation and experience in person the minor and greater changes we introduce to become better.
10/10 Excellent
Josefa Carolina
26 juin 2023
Josefa Carolina
Séjour de 5 nuits en juin 2023
Réponse de Polis Grand Hotel | Guest Experience Team le 18 juil. 2023
Dear Mrs. Josefa, thank you for reviewing us .We are thrilled understanding that you had a great stay with us. Looking forward to see you in the future.
10/10 Excellent
Justin
Voyage en famille
9 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Justin
Séjour de 3 nuits en mai 2023
Réponse de Vasilis Guest Services Manager le 24 juin 2023
Hello Justin,Thank you for your amazing review we give our best so as all our Guests love their stay with us enjoying to the maximum our services as such the amazing breakfast the cleanliness and all that you describe in your review, they are all part of our promise. Athens city center is the best place to experience Greece and a very safe place to stay. Thank you once more and we will be waiting for you.
10/10 Excellent
Xinmin, League City
Voyage en famille
2 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Xinmin
Séjour de 1 nuit en mai 2023
Réponse de Vasilis Guest Services Manager le 5 juin 2023
Hello Xinmin,It is so pleasing to read that our efforts have been appreciated. The warm welcome, the cleanliness, our varied breakfast are all result of our dedication to our promise for an amazing stay at the heart of Athens. Thank you for your trust, we will be waiting for you.