Avis
7,6
Bien
7,8/10
Propreté
8,4/10
Personnel et service
7,6/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
18 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2017
4/10 Médiocre
James
Voyage en famille
22 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
James
Séjour de 2 nuits en mai 2024
Réponse de Manager le 24 mai 2024
Hello James, We appreciate you taking the time to share your feedback with us. Please feel free to contact our management team if you have any further comments or concerns. We strive to improve our services based on our guests' experiences.
8/10 Bien
Lisa
18 mai 2024
Les points forts : Équipements
Lisa
Séjour de 1 nuit en mai 2024
Réponse de Manager le 20 mai 2024
Hello Lisa,We are pleased to hear that our front desk team was able to assist you during your stay. Our staff takes pride in providing excellent customer service to all our guests. If you ever return to our hotel, please don't hesitate to reach out to our team for any assistance you may need.
8/10 Bien
Stacie, Savannah
Voyage en famille
5 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Stacie
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Stacie,We appreciate your feedback on our courteous staff and convenient location. We recommend reaching out to our management team for clarification on our pet policy discrepancy. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
2/10 Horrible
William
Voyage en famille
4 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en mai 2024
Réponse de Manager le 4 mai 2024
Hello William,We regret to hear about your experience and apologize for any inconvenience caused during your stay. We encourage guests to address any issues with our team directly to find a suitable solution. Your feedback will be shared with the appropriate departments to prevent future occurrences. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.
10/10 Excellent
Selena
Voyage en groupe
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Selena
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Selena,We're delighted to hear you had a comfortable sleep during your stay with us. Your satisfaction is our priority. If you have any further feedback or need assistance, please feel free to reach out to us. Thank you for choosing our hotel for your accommodation needs.
4/10 Médiocre
Verquishia
19 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Verquishia
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Verquishia,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you would like to share so we can address any issues. We hope to have the opportunity to welcome you back in the future and provide a better stay for you.
2/10 Horrible
Ante
18 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Ante
Séjour de 1 nuit en avril 2024
Réponse de Manager le 19 avr. 2024
Hello Ante, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
8/10 Bien
Michael
16 avr. 2024
Michael
Séjour de 1 nuit en avril 2024
Réponse de Manager le 8 mai 2024
Hello Michael, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
10/10 Excellent
Keith
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Keith
Séjour de 1 nuit en avril 2024
Réponse de Manager le 13 avr. 2024
Hello Keith,We are pleased to hear that you had a pleasant experience during your recent stay. We strive to provide all of our guests with a comfortable and enjoyable visit. If you have any feedback or suggestions for us, please feel free to reach out to our management team.
10/10 Excellent
Dawn
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dawn
Séjour de 1 nuit en avril 2024
Réponse de Manager le 13 avr. 2024
Hello Dawn,We're thrilled to hear you had a great stay with us! Your positive feedback is truly appreciated by our team, and we hope to welcome you back soon.
10/10 Excellent
Nannette
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nannette
Séjour de 1 nuit en avril 2024
Réponse de Manager le 12 avr. 2024
Hello Nannette,We're delighted to hear that you found our location convenient for your visit to UGA. Your feedback is much appreciated, and we hope to welcome you back in the future for another enjoyable stay.
10/10 Excellent
mark
Voyage d’affaires
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mark
Séjour de 3 nuits en avril 2024
Réponse de Manager le 12 avr. 2024
Hello mark,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
10/10 Excellent
Cody
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cody
Séjour de 4 nuits en mars 2024
Réponse de Manager le 11 avr. 2024
Hello Cody,We are delighted to hear that you enjoyed your stay with us. We strive to provide exceptional experiences for all our guests. Your feedback is truly valued, and we hope to welcome you back in the future.
6/10 Satisfaisant
Denis, King George
19 mars 2024
Les points forts : Propreté et personnel et service
Denis
Séjour de 2 nuits en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Denis, We appreciate your feedback regarding the room quality. We have taken note of your comments on the facility's upkeep and breakfast offerings to improve our services. Thank you for sharing your experience with us, and we hope to welcome you back in the future for a better stay.
6/10 Satisfaisant
Jane
18 mars 2024
Jane
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Jane, Thank you for your feedback regarding your recent stay in room 131. We value all guest comments and will share your observations with our team. We encourage you to contact management directly to further discuss your experience and any possible future improvements you may suggest.
8/10 Bien
Jennifer
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 avr. 2024
Hello Jennifer,We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another wonderful experience.
10/10 Excellent
Zachary
17 mars 2024
Les points forts : Propreté et équipements
Zachary
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Zachary,We are delighted to hear that you enjoyed your stay with us. Your kind words are truly appreciated, and we hope to welcome you back soon for another wonderful experience.
8/10 Bien
Lauren
Voyage en couple
12 mars 2024
Les points forts : Propreté et personnel et service
Lauren
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Lauren,We are glad to hear that you enjoyed the location during your stay. Our team strives to provide a positive experience for all our guests. Should you have any further feedback or suggestions, please feel free to reach out to us. We hope to welcome you back in the future.
2/10 Horrible
Karen
Voyage en famille
11 mars 2024
Karen
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Karen, We appreciate your feedback regarding your recent stay. Your comments will be shared with our housekeeping and maintenance teams for their review and attention. We apologize for any inconvenience caused and hope for a chance to better serve you in the future.
6/10 Satisfaisant
lori
Voyage en famille avec de jeunes enfants
10 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
lori
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 avr. 2024
Hello lori, We're pleased you found our location convenient. We encourage valuable feedback and recommend reaching out to our management to discuss your concerns further. Your input aids us in maintaining the high standards we strive for.
8/10 Bien
Thomas
9 mars 2024
Thomas
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Thomas, We appreciate you choosing our hotel for your stay! Should you have any feedback to share, please reach out to us so we can address any concerns. We look forward to welcoming you back for an even better experience in the future.
10/10 Excellent
Daniel
9 mars 2024
Les points forts : Personnel et service
Daniel
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Daniel,We are glad to hear that you had a wonderful stay with us! We look forward to welcoming you back again soon for another fantastic experience.
2/10 Horrible
Lori, Concord
8 mars 2024
Lori
Séjour de 2 nuits en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Lori, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any areas of improvement.
6/10 Satisfaisant
Zella
7 mars 2024
Les points forts : Personnel et service et équipements
Zella
Séjour de 4 nuits en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Zella, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable for us to improve our services. We recommend reaching out to management to address any outstanding concerns or issues encountered during your visit.
6/10 Satisfaisant
Christy
Voyage d’affaires, Voyage en couple
2 mars 2024
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Christy
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 avr. 2024
Hello Christy, We appreciate your feedback on your recent stay with us, and we're pleased to hear you found the room comfortable and enjoyed our breakfast service. We'll share your kind words with our staff. If there are any specific concerns you'd like to discuss in further detail, please feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
4/10 Médiocre
Michael
1 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en février 2024
Réponse de Manager le 9 avr. 2024
Hello Michael, We appreciate you choosing our hotel and regret that your experience did not meet your expectations. Please do not hesitate to contact us directly to discuss any concerns you may have had during your stay. We strive to ensure all our guests have a pleasant visit.
6/10 Satisfaisant
Voyageur vérifié
26 févr. 2024
Les points faibles : Propreté et personnel et service
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 avr. 2024
Dear Guest, We apologize for any inconvenience you may have experienced during your recent stay. We appreciate your feedback and will address these issues with the appropriate departments to ensure a better experience for future guests. Your comments are valuable to us as we continually strive to improve our services and facilities. Thank you for bringing this to our attention.
2/10 Horrible
Laura
26 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 avr. 2024
Hello Laura, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We will share your comments with our housekeeping team for further review. Our guests' comfort is our top priority and we strive to provide a clean and pleasant environment for all. rest assured, we will address these concerns to ensure a better experience for our future guests.
8/10 Bien
Sarah
23 févr. 2024
Sarah
Séjour de 2 nuits en février 2024
Réponse de Manager le 9 avr. 2024
Hello Sarah,We're delighted to hear that you found our hotel to be a good value and enjoyed the convenience of our location. Our team works hard to provide exceptional service, and we're pleased you had a positive breakfast experience. It's great to hear that the Chick-fil-A option was a pleasant surprise for you during your stay.
8/10 Bien
Donald
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donald
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 avr. 2024
Hello Donald,We appreciate your positive feedback on our central location, cleanliness, and breakfast area. Your comments about the parking lot entrance are duly noted for future improvements. We're delighted to hear you found our breakfast matron to be friendly and helpful during your stay.
4/10 Médiocre
Andrew
Voyage en groupe
10 févr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 avr. 2024
Hello Andrew, We apologize for any inconvenience experienced during your stay. We take cleanliness and maintenance seriously and will address the issues mentioned promptly. Your feedback is valuable in helping us improve our services for future guests.
6/10 Satisfaisant
LINUS
8 févr. 2024
LINUS
Séjour de 3 nuits en janvier 2024
Réponse de Manager le 9 avr. 2024
Hello LINUS, We appreciate you choosing our hotel for your stay. If you have any specific feedback to share, please feel free to reach out to us so we can address any concerns and improve our services. Your satisfaction is our top priority.
2/10 Horrible
Voyageur vérifié
Voyage en famille
3 févr. 2024
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 avr. 2024
Dear Guest, We appreciate your feedback and regret to hear about your experience. Rest assured, we take all guest concerns seriously and will address this matter with the team for improvement. Thank you for bringing this to our attention.
6/10 Satisfaisant
Lynn
Voyage en couple
3 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Lynn
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 avr. 2024
Hello Lynn, Thank you for sharing your feedback with us. We appreciate knowing about your check-in experience and will address this with our team to ensure prompt service for all our guests in the future. We are pleased to hear you enjoyed our convenient location near lovely attractions.
4/10 Médiocre
Kent
Voyage d’affaires
26 janv. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Kent
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 9 avr. 2024
Hello Kent, We apologize for any confusion regarding your room reservation. Our team works hard to accommodate all guest requests promptly and efficiently. Should you experience any inconvenience in the future, please do not hesitate to contact us directly for assistance.
4/10 Médiocre
Remzi
20 janv. 2024
Remzi
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 9 avr. 2024
Hello Remzi, We're sorry to hear your experience fell short of expectations. We encourage you to contact us directly with any specific feedback you may have so we can address your concerns promptly.
8/10 Bien
Robert
Voyage en famille
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robert
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 9 avr. 2024
Hello Robert,We appreciate your feedback on your recent stay with us. Our team prides itself on providing a friendly atmosphere to all our guests. If you have any further comments or suggestions, please don't hesitate to reach out to us. Your input helps us improve our services for future guests.
10/10 Excellent
Teresa
5 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Teresa
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 9 avr. 2024
Hello Teresa,We are excited to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!
2/10 Horrible
Claudia
Voyage en famille
4 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Claudia
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 9 avr. 2024
Hello Claudia, We regret to hear that your stay fell short of expectations. Please do not hesitate to reach out to us with any detailed feedback so we can improve our services for future guests.
6/10 Satisfaisant
Bettina
3 janv. 2024
Bettina
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 9 avr. 2024
Hello Bettina, We appreciate you choosing our hotel for your stay. If there were any aspects of your experience that could have been improved, please contact us directly so we can address them promptly. We value your insights and hope to welcome you back in the future.
8/10 Bien
Barry
Voyage en famille
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barry
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 9 avr. 2024
Hello Barry,We appreciate your positive feedback on our cleanliness and safety measures. We encourage guests to reach out to our team during their stay if any disturbances occur, so we can address them promptly. Your comfort is important to us, and we will strive to ensure a peaceful experience for all future guests.
10/10 Excellent
Miki
Voyage en famille
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Miki
Séjour de 6 nuits en décembre 2023
Réponse de Manager le 9 avr. 2024
Hello Miki,We're thrilled to hear you had a fantastic stay with us! If you have any more details to share about your experience, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
4/10 Médiocre
Rich
Voyage d’affaires
20 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Rich
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 avr. 2024
Hello Rich, We appreciate you sharing your experience with us and apologize for any inconvenience caused. Your feedback will be shared with our team to ensure all guests receive proper assistance and information during their stay. Thank you for bringing this to our attention.
8/10 Bien
Dante
17 déc. 2023
Dante
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 avr. 2024
Hello Dante, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
10/10 Excellent
Whitney
15 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Whitney
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 avr. 2024
Hello Whitney,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon
8/10 Bien
Julie
15 déc. 2023
Julie
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 avr. 2024
Hello Julie, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
10/10 Excellent
Shunji
14 déc. 2023
Shunji
Réponse de Manager le 9 avr. 2024
Hello Shunji,We're happy to hear you had a wonderful stay with us! Please don't hesitate to reach out if you have any more feedback to share. Your satisfaction is our top priority!
6/10 Satisfaisant
Henry
27 nov. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Henry
Séjour de 2 nuits en novembre 2023
10/10 Excellent
Michelle
Voyage en famille avec de jeunes enfants
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en octobre 2023