Balcon
Vérifier la disponibilité

Avis sur Asunción Palace Hotel

3 out of 5
Asunción Palace Hotel
Colón 415 esq. Estrella, Asunción

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 27 avis sur 54." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 54." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 54." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 54." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 54." "

8,8/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Andrea

Les points forts : Propreté, personnel et service, équipements
Freundliches, hilfsbereites Personal. Sprechen leider noch weniger englisch als ich und die Handtücher müffeln. Mein Zimmer war riesig, das Bett bequem. Frühstück war okay, wenn auch wenig Auswahl. Lage ist gut, habe mich sicher gefühlt.
Séjour de 3 nuits en novembre 2023
Réponse de Alicia le 20 nov. 2023
Agradecemos sinceramente por tomarse el tiempo de compartir sus comentarios sobre su reciente estancia en nuestro hotel. Nos alegra saber que haya experimentado un servicio amable y atento por parte de nuestro personal. Valoramos su retroalimentación, ya que nos ayuda a mejorar continuamente.Lamentamos cualquier inconveniente causado por las barreras del idioma. Trabajaremos en mejorar la comunicación para que todos nuestros huéspedes se sientan cómodos durante su estancia, independientemente del idioma que hablen.Con respecto a la situación de las toallas, pedimos disculpas por cualquier molestia. Investigaremos este problema para asegurarnos de que se aborde de inmediato y de manera efectiva.

10/10 Excellent

Mika

Séjour de 2 nuits en août 2023
Réponse de Alicia le 27 sept. 2023
Nos alegra saber que su estadía fue amena , le esperamos pronto.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Historic Colonial Style Hotel
The hotel is in a historic colonial style building in the center of the city. Beautifully renovated. Helpful and friendly staff. My room was super - large, high ceilings, modern air conditioning with a comfy bed. Great feel to the place.
Séjour de 2 nuits en novembre 2022
Réponse de Alicia le 16 nov. 2022
Many thanks for your great review about the Asunción Palace Hotel. Your words encourage us to work even harder in order to get more satisfied guests.Hope you visit us in a near future!!!Thanks!!!

8/10 Bien

Daavid Antonio

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juin 2022

10/10 Excellent

Elkan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr nette Personal
Séjour de 9 nuits en avril 2022
Réponse de alicia le 19 mai 2022
Gracias por su comentario, fué un placer haberlo atendido

10/10 Excellent

Marcus

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Espetacular
Hotel com atendimento impecável. Todos os colaboradores incrivelmente atentos às necessidades dos hóspedes. Quarto super confortável, limpo e espaçoso. O estabelecimento me surpreendeu.
Séjour de 3 nuits en janvier 2022
Réponse de alicia le 8 févr. 2022
Muchas gracias Marcus por su comentario. Fue un placer atenderle y haber satisfecho sus espectativas es muy satisfactorio para nosotros. Con mucho gusto le esperamos en otra oportunidad.

10/10 Excellent

Damian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2020

10/10 Excellent

Janeslei

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Uma viagem de lazer, conforto, história
Assuncion Palace Hotel: uma edificação lindíssima, que faz parte da História do Paraguai, que foi moradia da família Venâncio Lopez e se tornou um Hospital para os feridos da Guerra que fizemos contra aquele país... É antigo, muito bem preservado, o elevador mantém suas caracteristicas mas vê-se que os maquinários são modernos, um hotel limpíssimo, quartos lindos, uma joia arquitetônica da cidade...Ótimo atendimento.
Séjour de 2 nuits en janvier 2020
Réponse de Graciela Sánchez le 15 janv. 2020
Many thanks Janeslei for your great comment about our boulding and also about the people. We are pleased to show to our custamers a piece of the History from Paraguay. Very glad we are that you liked the Asunción Palace so much and we do hope your visit again in a near future. Thanks!!!!

8/10 Bien

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 28 nuits en décembre 2019
Réponse de Graciela Sánchez le 8 janv. 2020
Many thanks Christian for dtaying with us. Hope you can come soon on a new visit. We are going to make our efforts to improve all of our services. Thanks!!!

10/10 Excellent

Mario

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agradecimiento
Estoy muy agradecido a las propietarias del hotel por su amabilidad y su predisposición para nostros... y felicidades para todo su personal por la atención....
Séjour de 2 nuits en novembre 2019
Réponse de alicia le 23 nov. 2019
Buen dia Sr. Mario, comentarios como el suyo nos motivan a ser cada vez mejores y más atentos con nuestros clientes. Agradecemos sus felicitaciones de parte de la Administración y haremos extensivas sus palabras al personal.

8/10 Bien

Lidia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Historical Hotel with great service.
We spent 6 nights at this family run hotel located in historic area of town. There are restaurants within walking distance. The service was outstanding! The room was clean and comfortable. Housekeeping was excellent. It’s the first place we stayed where staff change the bed spread every other day!!! Good breakfast with excellent service from staff. Good AC and WiFi in the rooms. The location is We took Uber’s to newer part of town.
Séjour de 7 nuits en octobre 2019
Réponse de Graciela Sánchez le 3 nov. 2019
Many thanks for your nice comments about the Asunción Palace Hotel. We have enjoyed having you among our guests. Hope to see all of you in a near future.

10/10 Excellent

RomoloLabbate

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Prédio histórico de 1890, construido por Venancio Lopes, irmão do famoso Marechal Lopes, Presidente do Paraguai na época da Guerra ( do Paraguai ou da Tríplice Aliança, segundo eles ), reformado e modernizado, porém com tópicos que não se vê mais, como o elevador com porta Pantográfica. Sra Graziella, a dona muito simpática, conduzindo funcionários muito educados e gentis. RECOMENDO
Séjour de 2 nuits en octobre 2019
Réponse de Graciela Sánchez le 30 oct. 2019
Many thanks Romolo. We are very happy with your comments. They encourage us to work harder every single day in order to give a better service to our guests. Hope you may come back on a visit in a near future. Thanks.

10/10 Excellent

Rondinelli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Padrão vip
Excelente. Hotel histórico com atendimento vip. Funcionários altamente prestativos se doam o melhor de si.
Séjour de 3 nuits en octobre 2019
Réponse de Graciela Sánchez le 11 oct. 2019
Many thanks Mr. Rondinelli for your nice comments about us. We are going to work harder in order to improve our services each day. Hope you can come back again to visit our Hotel. Thanks!!!!

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent value for money
Great hotel in the centre of Asuncion with real old world charm. Basic very spacious room with nice balcony, good breakfast. Staff are very helpful. One staff member (unfortunately I've forgotten his name) phoned several shops for us to help us find a football shirt for our grandson - successfully! Would recommend this placee - has a charm that you do not find in the chain hotels.
Séjour de 3 nuits en septembre 2019
Réponse de Graciela Sánchez le 5 oct. 2019
Many thanks Cristina for your nice comments about us. We try our best to improve our services each day. It is very important to hear nice words from our guests about our work. Thanks for your visit.

10/10 Excellent

Elva

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel de primera
Me encantó el hotel. Un estilo colonial súper acogedor y muy cómodo. Centro mismo de Asunción. Desayuno exquisito. Personal amable y súper servicial. Volvería con seguridad
Séjour de 2 nuits en juin 2019
Réponse de Graciela Sánchez le 2 janv. 2020
Muchas gracias Sta. Elva por sus comentarios tan buenos acerca del Asunción.Palace. Esperamos su visita de nuevo!!!! Gracias!!!!

10/10 Excellent

rafael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ótima opção de hotel em Assunção
O Hotel é um ótimo custo benefício, sempre que vou a Assunção, fico nele.
Séjour de 1 nuit en juin 2019
Réponse de Graciela Sánchez le 12 juin 2019
Many thanks Rafael!!! We are glad to have you among our guests. Hope to see you soon.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone at this hotel is so friendly and helpful! I would love to stay here again.
Séjour de 2 nuits en avril 2019
Réponse de Graciela Sánchez le 1 mai 2019
Many thanks for your words towards us. We are glad you had a good stay in our Hotel. Hope you may come to visit us again.

10/10 Excellent

Julian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2019
Réponse de Alicia le 13 juin 2019
cias porsu puntuación. Le esperamos en otra oportunidad

10/10 Excellent

Dagmar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Der Aufenthalt war sehr angenehm mit gutem Frühstück. Es ist ein schönes Hotel im alten Stil, sauber und gepflegt. Alle sind nett, zuvorkommend und vor allem sehr hilfsbereit. Vielen herzlichen Dank dafür.
Séjour de 3 nuits en mars 2019
Réponse de Alicia le 13 juin 2019
Estimado Dagmar: muchas gracias por sus comentarios. Nos alegra saber que estuvo bien atendido.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personal muy amable, habitaciones limpias y de buena calidad.
Séjour de 2 nuits en avril 2019
Réponse de Graciela Sánchez le 10 avr. 2019
Many thanks for your review. It us nice to hear you like the Hotel.

10/10 Excellent

Duane, New Palestine, Indiana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They made a special effort to send an English speaking staff member to ensure everything was going well, since my Spanish could use improvement. Certainly this is the bloody third world. As the Pretenders sang about. But isn’t that why I’m here? Would recommend. Duane
Séjour de 2 nuits en février 2019
Réponse de Graciela Sánchez le 27 févr. 2019
Thanks Mr. Duane for your comments about the Asunción Palace. Hope you enjoy your visit. Best regards. Graciela

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bed, breakfast and staff were excellent. Great location.
Séjour de 6 nuits en août 2018
Réponse de Asuncion Palace Hotel le 22 août 2018
Thank you for your reviews! Thanks again for your stay with us, we hope to have you with us soon again!

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 6 nuits en juillet 2018
Réponse de Asuncion Palace Hotel le 22 août 2018
Thank you for your reviews, we would very much appreciate to know what would you like us to improve! Thanks again for your stay with us, we hope to have you with us soon again!

10/10 Excellent

rafael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BBB
O hotel é excelente, muito limpo, bem localizado e vale muito o custo benefício.
Réponse de Graciela Sánchez le 16 mai 2018
Many thanks for your nice words. Those words encourage us ho work hard in order to to give our guests an excellent service.

8/10 Bien

analia marisa

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel lindo
Hotel muy lindo limpio pero el desayuno muy poco variado
Réponse de Graciela Sánchez le 4 mai 2018
Gracias Analía por su comentario. Lo que no entendemos es como puede ser no variado un Desayuno con frutas, jamón, queso, mermeladas, mantequilla, miel, dulce le leche, torta, jugos, café, té....etc. y el costo de la estadía tan sólo 68 dólares X día X 3 pasajeros. A 23 dólares cada uno. Es difícil con este costo . Agradecemos su visita y le informamos que olvidaron unas zapatillas de deporte.

10/10 Excellent

Petra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Do not miss this Palace!!!!
Great place, very safe and central. They made me feel like I was part of the family.
Séjour de 2 nuits en mars 2018
Réponse de Graciela Sánchez le 21 mars 2018
Thanks very much Petra for your nice words. We were pleased with your visit since we felt you really liked our place. Hope to see you back in a near future.

8/10 Bien

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Angenehmer Aufenthalt
Sehr freundliches Personal, großes Zimmer mit Balkon, angenehmes Ambiente, Frühstücksbuffet ausreichend, kurzer Fussweg ins Zentrum
Séjour de 3 nuits en février 2018
Réponse de Graciela Sánchez le 21 mars 2018
Many thanks Alexander for your comments towards us. We receive them with the pupose to improve each day. Comments emcourages us to try out best for our customers.

10/10 Excellent

Franklin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Positiva
Todo o hotel é positivo em seus serviços gerais, podendo apenas melhorar o seu café da manhã, o que não diminui os pontos positivos avaliados. Recomendo o hotel. Passei 20 dias como hóspede. Perto de restaurantes e lojas no centro de Assunção.
Séjour de 20 nuits en janvier 2018
Réponse de Alicia le 7 févr. 2018
Muchas gracias Sr. Franklin, trataremos de mejorar nuestro servicio de desayuno. Estamos trabajando en ello. Atentamente Alicia

2/10 Horrible

Luchopancho, Lima

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I would only pay 10 box
It's no a hotel. Its more a motel. Its really old. Not well conservation. I will never stay there anymore. Staff rude.
Séjour de 1 nuit en janvier 2018
Réponse de Alicia le 5 févr. 2018
Estimado Desconocido(ya que en nuestra lista de pasajeros no figura alguien llamado Luchopancho): lamento mucho sus duras palabras. Este es un hotel con mucha tradición. NO ES UN MOTEL y es muy ofensivo de su parte referirse asi hacia nuestra empresa. Además siempre estamos dispuestos a mejorar la estadía de nuestros huéspedes en caso que algo no les guste. Y si a usted no le gusta lo antiguo se equivocó de Hotel. Atentamente. Alicia Sánchez

8/10 Bien

Milene

Les points forts : Propreté et personnel et service
Boa Localização
Um hotel que já teve seus tempos de gloria e que hoje precisa de uma revitalização . A Internet, pelo menos durante nossa estadia, não foi boa. Os funcionários são muito prestativos e atenciosos. Enfim uma estadia normal sem destaques quer positivos ou negativos.
Séjour de 2 nuits en novembre 2017

10/10 Excellent

Traveler, Brazil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I had a nice stay !
Very friendly and professional staff, good accommodations in a renovated historic building. Decorated with very good taste in a rustic spanish style, it provides a good stay. You can go on foot to the historic attractions and city centre of Asuncion City. There are taxis available right in front of the hotel, and bus stop about 2 blocks aways. There are bars, restaurants, drugstores, laundry and shops nearby. Good breakfast. Fair price.
Séjour de 3 nuits en octobre 2017

8/10 Bien

Stefanie, San Diego, CA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Basic hotel in Central Asuncion
For a brief stay in Asuncion this hotel does the job. It's very simple but comfortable and the staff are very accommodating. It's in the centro, which can be far from other important parts of Asuncion, but is close to bars and restaurants to keep you entertained. There is parking available if needed, be sure to advise the staff because the spaces are limited.
Séjour de 5 nuits en août 2017
Réponse de Alice le 26 sept. 2017
Dear Guest: thanks very much for your comment. We will do our best to improve our services. Best regards.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was great. Staff was friendly, the building is charming, the location is very central but not too central.
Séjour de 3 nuits en juillet 2017
Réponse de Alice le 26 sept. 2017
Dear Guest: we are glad for your comment. We will try to go forward to give our guest the best.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente atención por parte de todo el personal, fui muy bien atendida y solo tengo palabras de agradecimiento para todos los que trabajan alli.
Séjour de 1 nuit en août 2017
Réponse de Alicia Mabel le 26 sept. 2017
Estimada Cliente: sus palabras nos alientan a seguir brindando un buen servicio . Agradecemos su favorable comentario.

8/10 Bien

Rogerio, Mogi das Cruzes, Brazil

Les points forts : Propreté, personnel et service, confort de la chambre
For those interest in history and culture
Close to the nicest placest to see in Assuncin, historical sites, river Paraguay, nice bars, restaurants and shops just around the corner. Very nice staff. Simple but good breakfast. The hotel itself it´s an amazing old palace worth to see, even better to stay in. Highly recommended.
Séjour de 4 nuits en juin 2017
Réponse de Ali le 15 juil. 2017
Thanks for your comments Mr. Rogerio. It was a pleasure to have you among our guests.

10/10 Excellent

THEREZA CRISTINA lins

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recomendo e volto a esse hotel.
Esse hotel está numa construção histórica com mais de 150 anos de construção, está reformando, com muito conforto no quarto e nas áreas em comum, tudo muito limpo. Boa internet. Bom café da manhã e bem localizado. Fiz meus passeios e compras á pé, só peguei um ônibus para ir ao Shopping Sol. Voltaria e recomendo. Cristina Mattos
Séjour de 2 nuits en mai 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
clean and cheap with nice staff
forgot to mention that can be noisy due to nearby traffic and free breakfast not that good but there is good coffee and toast and cereal. No eggs. at 3 am there is a car with loud speaker selling things. weird

8/10 Bien

Rudolph, new york

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice old rustic building in center of old city
Clean, spacious and walking distance to major attraction. At the corner of streets Estrella and Colon. Staff pleasant and helpful. 20 dollars each way to and from the airport. Cabs take US dollars. Had a good sleep. Nice private balcony. Cheap but good.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Magnificent historic hotel about 6 blocks from the city center. It's tired but worth the stay!

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay here
The staff were amazing. Very helpful and easy to deal with. Decent Internet and good location. Simply decorated in a beautiful building.

8/10 Bien

Gilberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bom custo beneficio
O hotel e bom, o pessoal é muito acolhedor

6/10 Satisfaisant

José Airton

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel conveniente, sim.
É a quarta vez que hospedo neste hotel. Gosto muito do atendimento dos funcionários. Porém, nesta última, diferente das outras estadias, cheguei e encontrei o guarda roupa todo empoeirado (eu mesmo limpei), não gostei do banheiro, faltada um abajur, o que tinha era ruim, uma lâmpada queimada no quarto e o frigobar estava no chão, não em um móvel. Se você tiver problemas de coluna, não conseguiria acessá-lo sem sentir dor na coluna, não foi o meu caso, mas fica a dica.

10/10 Excellent

Beatriz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Foi ótimo. O hotel é bem localizado. Na frente há um ponto de taxi. O atendimento é perfeito. O hotel é muito limpo.

2/10 Horrible

Antonio Carlos

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Não recomendo
De uma forma geral os funcionários foram atenciosos, porém o hotel mostra uma situação de total decadência, sem manutenção, como por exemplo a porta do banheiro com verniz desgastado e com fechadura quebrada, cabides de toalhas totalmente soltos, porta do terraço emperrada etc. De uma forma geral tudo é muito velho e o café da manhã é muito fraco. Lolcalizado em uma região feia e aparentemente perigosa. Naõ recomendo

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Asu, Usa

Les points forts : Propreté et confort de la chambre
Good location. Access to downtown Asuncion
I picked this hotel because of the location to downtown Asuncion. Also the building is an old style dating back to the beginning of the last century which I think its really picturesque. Overall its an Ok hotel if your looking to stay for a night or two near downtown. The area its not the best, as its close to the port and old part of town. Safe area to work, some nightclubs in the area around. Half a block you have taxis available 24hs. Breakfast is ok..but could be better. If your looking for a complete free breakfast then do not stay here, as its not the best. No pool, but has a nice rooftop where you can go and relax and breath the air at night. Internet is not very good if you stay in some rooms. Front desk is very helpful and always happy to assist you.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great friendly staff, very conveniently located to see the sights in Asuncion and to experience the nightlife in the center.

8/10 Bien

Amom

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

6/10 Satisfaisant

Everton

Les points faibles : Infrastructures et conditions de l’hébergement