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Avis sur Benmiller Inn & Spa

3.5 out of 5
Benmiller Inn & Spa
81175 Benmiller Line RR#4, Ashfield-Colborne-Wawanosh, ON

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 228 avis sur 553." "
Note des voyageurs de 8 (Bien), d’après 193 avis sur 553." "
Note des voyageurs de 6 (Satisfaisant), d’après 82 avis sur 553." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 553." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 553." "

8,4/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Genevieve

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Très bel endroit
Séjour de 1 nuit en décembre 2021
Réponse de Guest Services le 28 déc. 2021
Merci Genevieve!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
séjour de 3 nuits
auberge avec un charme suranné - le lieu est paisible, le personnel est très dévoué et sympathique, le wifi fonctionne très bien dans l'ensemble - cette auberge a beaucoup de potentiel mais on voit qu'elle a mal vieilli, elle aurait besoin de rafraichissement, de modernisation tout en gardant son côté champêtre - on y a petit déjeuné 2 fois : le café y est vraiment imbuvable et triste qu'aucune offre d'expresso ou autre café spécialisé comme un cappuccino, ne soit disponible - le petit déjeuner est relativement copieux mais très ordinaire - on y a soupé une fois : assiettes généreuses, bon dans l'ensemble mais sans plus, rien de gastronomique et de recherché. Probable que le contexte de pandémie a un impact aussi (manque de personnel
Séjour de 3 nuits en septembre 2021
Réponse de guest services le 16 sept. 2021
Je vous remercie pour votre réponse. You are right, the Inn has been affected by the pandemic, preventing us from preparing the four-star dining we are accustomed to. We, like many, are looking forward to the end of this Covid chaos. I will share your comments with the other departments so they may address your concerns.

10/10 Excellent

Marcin

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent view of the river from the Gledhill House
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 21 mai 2024
Thank you James! We love our beautiful surroundings and are always happy to hear our guests enjoyed them too.

10/10 Excellent

Jeannie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What a pleasant surprise this Inn was. Tucked away just a short drive from Goderich this delightful property was beyond my expectations! I stayed in a room in the Gledhill House which brought back memories of quaint Inn’s throughout Wales. I will return.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 21 mai 2024
Thank you Jeannie. So happy to hear you enjoyed your stay with us!. Please join us again.

8/10 Bien

Kelsey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Simona

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We very much enjoyed our stay at Benmiller Inn & Spa. Unique rooms, very clean. Comfortable bed. Nice breeze from the river and relaxing sound. So quiet, we did much appreciate the silence. Nice breakfast, pricy, but varied and substantial. Spa is close and the massage I got from Amanda was absolutely amazing. She is a talented masseuse with a magic touch. Did not use the pool but again it looks fantastic and calming. Garden and surrounding absolutely beautiful as it was May. Great location for our trips. They could change to cotton linen, better feeling and quality. Altogether a lovely place for us and the weekend we were there.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 21 mai 2024
Thank you Simona. We are so happy to hear you enjoyed your stay with us! Please join us again.

10/10 Excellent

Doug, Simcoe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 21 mai 2024
Thank you Doug!

10/10 Excellent

Wendy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the sights & sounds of the Maitland river from our room. Enjoyed a solitary swim in a pool with its view and outside deck. This was our second stay. Autum & Spring. Proximity to Goderich is a plus.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 21 mai 2024
Thank you Wendy! We look forward to seeing you again.

8/10 Bien

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A unique property arrangement. Was disappointed that we were penalized for booking with Expedia…no free breakfast.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 6 mai 2024
Our guests can chose to include breakfast in their rate or decline. Breakfast is not free. Expedia would have offered that option to you as well. Sorry for any mis-understanding.

10/10 Excellent

John and Carolyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A beautiful spot, very quaint and welcoming. Close to the Maitland trail for a lovely hike.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 3 mai 2024
Thank you John and Carolyn. We love to hear that our guests enjoyed their stay with us! Please join us again!

10/10 Excellent

Roxanne

Voyage en couple
It was very cozy and extremely quiet but it was a quieter time of year. Really enjoyed our stay.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 3 mai 2024
Thank you Roxanne! Please join us again!

10/10 Excellent

Dan

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 3 mai 2024
Thank you Dan!

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 3 mai 2024
Thank you Sarah!

10/10 Excellent

Ashley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay at Ben Miller. The restaurant was incredible!!! The spa was so great, beautiful views! Room was lovely. The main hotel is rustic and traditional with fireplaces throughout, cozy furniture too.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 28 avr. 2024
Thank you so much Ashley! We love to hear that our guests enjoy their stay with us and the beautiful surroundings! Please join us again!

10/10 Excellent

Richale

Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 21 mai 2024
Thank you Richale!

10/10 Excellent

Minnie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the best stays. The breakfast is a must have
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 28 avr. 2024
Thank you Minnie! So glad you enjoyed your stay with us! Please join us again!

10/10 Excellent

Tracey

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wow, this place is beautiful! The welcome we received was amazing. Just what we needed after 7 hours of driving.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 23 avr. 2024
Thank you so much Tracey! We hope you will join us again!

8/10 Bien

Greg

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I very nice place to stay. I was working so I didn’t really have time to explore much. However it was a very comfortable and enjoyable stay will great staff!
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 23 avr. 2024
Thank you Greg! Please join us again!

6/10 Satisfaisant

Margaret

Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Its a beautiful property, we have been going for the last few years. Property seems to be in disrepair in the last couple of years. Front desk staff are responsive. Experience in jonathons loinge not great. Took a while to find bartender who finally got our drinks but never came back to see how we were doing
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 19 avr. 2024
Thank you for your review Margaret. A positive experience for all of our guests is our top priority. I will pass on your comments to the appropriate departments.

8/10 Bien

Michael

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 23 avr. 2024
Thank you Michael!

10/10 Excellent

Caroline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to find, quick checkin, beautiful property, amazing restaurant
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 25 mars 2024
Thank you Caroline! We are so pleased to hear you enjoyed your stay with us. Please join us again.

10/10 Excellent

Cory

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Very rustic, not modern. Rooms are spacious, not crowded, comfortable bed. Great dining experience.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 25 mars 2024
We are happy to hear you enjoyed your stay with us, Cory! Please join us again.

10/10 Excellent

Pam

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 26 mars 2024
Thank you Pam!

8/10 Bien

Kenneth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was ok
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 25 mars 2024
Thank you Kenneth.

10/10 Excellent

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was nostalgic visit as we used to live in the area and would dine a the Inn on special occasions.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 19 mars 2024
We are so pleased to hear you enjoyed your stay with us which brought back special memories. Please join us again.

10/10 Excellent

Melissa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved how relaxing and beautiful it is. So peaceful and felt home
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 19 mars 2024
We are so happy to hear you enjoyed your stay with us and were able to relax. Please join us again.

10/10 Excellent

Fiona

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property and delicious breakfast!
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 18 mars 2024
We are so please to know you enjoyed your stay with us! Please join us again!

8/10 Bien

Jamie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the friendly staff, Heather at checking in to the great bartender in the lounge. Sadly we missed out on the live music as is was the weekend before and scheduled for the weekend after our visit. Our Saturday night supper in the restaurant located on site was AMAZING as well as the Sunday brunch. We also enjoyed our couples massage at the spa located at the Benmiller. Our room was in the original building and was on the rustic side. it was clean, the bed was comfortable but the room was a little small for our liking. This was a weekend away for my husband and I and we had exactly what we wanted from this trip. Peace and quite and relaxation. We spoke with Heather at guest services and now know which room to book for our liking. We had a great time and are looking forward to the next time we can visit.
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 18 mars 2024
Thank you Jamie for your complimentary review and to know you enjoyed your stay with us! We look forward to welcoming you back in the future!

8/10 Bien

Catherine

Voyage en couple
Les points forts : Propreté
Poor bar service
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 9 mars 2024
Thank you for your review. I will pass your comments on to our Dining room manager so we can strive to improve our service.

10/10 Excellent

Alexandre

Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 25 mars 2024
Thank you Alexandre.

10/10 Excellent

Tracy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a fabulous weekend at The Benmiller! Spa is top notch (both my husband and I had Indian Head Massages by Chrissy and I had a facial by Shannon), restaurant (we had dinner) was outstanding and our server Amy was wonderful! Wish we had one more day to utilize the hot tub, pool and sauna! We will be back!!
Séjour de 2 nuits en février 2024
Réponse de Guest Services le 28 févr. 2024
We love hearing how much our guests enjoy their time spent with us! We can't wait to see you again!

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 1 mars 2024
Thank you Linda!

6/10 Satisfaisant

Sherri

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Nice setting. Friendly service. Clean and comfortable. Breakfast was tasty. Pool was too cold and hot tub area could use some work. Overall, a bit dated but a nice experience.
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 24 févr. 2024
We are delighted you enjoyed your stay with us. Thank you for the tip about the temperature of the pool. We will let our maintenance team know.We hope we will see you again in the future.

6/10 Satisfaisant

Charlene

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Guest Services le 28 févr. 2024
Thank you Charlene!

10/10 Excellent

JOHNSTON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 7 févr. 2024
Thank you!

10/10 Excellent

John

Séjour de 2 nuits en janvier 2024
Réponse de Guest Services le 7 févr. 2024
Thank you!

6/10 Satisfaisant

Jeanette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would have been better if the power wasn’t out for 24 hours we were freezing.
Séjour de 3 nuits en janvier 2024
Réponse de Guest Services le 7 févr. 2024
It is unfortunate that Mother Nature played that nasty trick on us. We offer 2 gas fireplaces in our reception area to warm our guests up at times like these.

8/10 Bien

Ruedi

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Like a cosy, relaxing stay with History?
Great Place! Very cosy and relaxing place with History. Was only missing the restaurant and bar. Monday and Tuesday closed.
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 24 janv. 2024
We are pleased to hear you enjoyed your stay with us. Thank you for your review. We hope you will join us again.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Guest Services le 24 janv. 2024
Thank you David!

10/10 Excellent

Gina

Les points forts : Équipements
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 30 déc. 2023
Thank you Gina!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christmas Trip 2023
Our room was very spacious and extremely quiet. One suggestion would be to install grab bars and a bath mat in what is a very slippery bathtub.
Séjour de 4 nuits en décembre 2023
Réponse de Guest Services le 27 déc. 2023
We are happy to hear you enjoyed your stay with us and the peaceful surroundings. Thank you for your suggestion. The safety of our guests is very important to us.

10/10 Excellent

Charles

Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 24 déc. 2023
Thank you Charles!

10/10 Excellent

Deanna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a relaxing peaceful stay in our spa room overlooking the river, the indoor pool was clean and hottub was relaxing, we had a delicious Fri and sat dinner in the restaurant 😁
Séjour de 2 nuits en décembre 2023
Réponse de Guest Services le 24 déc. 2023
We are delighted to hear how much you enjoyed your stay with us. Please join us again!

6/10 Satisfaisant

Janet

Voyage en couple
Les points forts : Propreté et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Lovely location but the property is very tired and needs a big update! We were not impressed with the dining options - Sunday breakfast is ONLY the buffet for $32.95 pp… we don’t eat a lot at breakfast but they didn’t offer the choice to order off the menu. We ended up driving to Goderich for breakfast.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 24 déc. 2023
We are sorry to hear your expectations were not met. Our Sunday Brunch Buffet continues to be a very popular choice for both guests staying with us and people from the surrounding communities. It is nice that Goderich is so close by to offer other options. Thank you for your review.

10/10 Excellent

Prajakta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I went there for a weekend getaway with my daughter and enjoyed every minute of it. Benmiller is beautiful and the surroundings are breathtaking. View from the room was serene. Staff was very friendly and took all the efforts to find for us the last available DVD player. We will certainly visit again.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 9 déc. 2023
We love hearing how our guests enjoy their stay with us. We look forward to seeing you again.

6/10 Satisfaisant

derek

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The setting is very beautiful. Most of the resort is dated.
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 9 déc. 2023
Thank you Derek for your review. We are happy to hear you enjoyed the peaceful surroundings of our century old property.

10/10 Excellent

Janna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a hidden gem!!! Very peaceful! I came here alone for a weekend getaway and it was exactly what I needed. Polite and accommodating staff, amazing food, unique decor/historic vibe. Has all the amenities for self care (jacuzzi and fireplace in room and by the pool, pool, spa, waterfront views). I will definitely come back! Only feedback is that some areas in the rooms/hallways/and main guest registration building were a little dusty but nothing to steer me away.
Séjour de 2 nuits en novembre 2023
Réponse de Guest Services le 21 nov. 2023
We are delighted to hear your overall stay with us was enjoyable. Your observations will definitely be shared with housekeeping.

4/10 Médiocre

Ahron

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 27 nov. 2023
Thank you for your review Ahron.

8/10 Bien

Jill

Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 9 déc. 2023
Thank you Jill