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Avis sur The Dog and Partridge Country Inn

3 out of 5
The Dog and Partridge Country Inn
Swinscoe, Ashbourne, England

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 93 avis sur 188." "
Note des voyageurs de 8 (Bien), d’après 43 avis sur 188." "
Note des voyageurs de 6 (Satisfaisant), d’après 32 avis sur 188." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 188." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 188." "

8,2/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Sharon

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff and food was lovely highly recommended.
Séjour de 1 nuit en mars 2024
Réponse de The Reservations Team le 8 avr. 2024
Thank you for staying with us. We are so pleased you enjoyed your recent stay with us.

10/10 Excellent

Louise, Aberdeenshire

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect for our short break to Alton Towers. Staff were all fabulous and Lee was exceptional with making us feel welcome. Food, wine and staff in the restaurant was also excellent - we couldn’t fault a thing. Highly recommend staying or dining here.
Séjour de 2 nuits en mars 2024
Réponse de The Reservations Team le 8 avr. 2024
Thank you for the lovely review. We are so pleased that you enjoyed your stay with us

10/10 Excellent

Stewart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The Reservations Team le 8 avr. 2024
Thank you for the great score

8/10 Bien

Michele

Séjour de 1 nuit en mars 2024
Réponse de The Reservations Team le 19 avr. 2024
Thank you for your score

10/10 Excellent

Ann

Séjour de 1 nuit en mars 2024
Réponse de The Reservations Team le 8 avr. 2024
Thank you for the great review score

4/10 Médiocre

Thomas

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Good Accomodation- skip the breakfast!
The accomodation was fine. Reasonably clean and comfortable. The evening meal was nothing to write home about but it was ok. Breakfast was disappointing. Thankfully I noticed that the raspberries were covered in mould before my three year old ate any. The butter tasted sour and off- I couldn't eat it and had to take the butter covered toast from my 8 month old baby who was already munching away. We ordered toast for the table (of 5 people). It took a long time to come and we only got 4 pieces. We didn't want to wait for more so we just shared. The fact that the butter was putrid made us not really fancy anything more anyway. The croissants were stale too. I left feeling nervous that we were all going to end up ill. Thankfully we didn't. It made me wonder about hygine in the kitchen. We would not have eaten there in the evening if I'd already experienced breakfast.
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Marie

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Asked to change date as couldn’t make it due to car problems was broken down with no means of getting there, considering this is a family run hotel and it was my partners 40th birthday you would think as a good will gesture they would of give me a change of date option but they just give me a curfew of getting there for 11pm or don’t bother coming and took my money very poor service.
Séjour de 1 nuit en février 2024
Réponse de The Reservations Team le 7 févr. 2024
Hi Marie, Thank you for your feedback. It was very unfortunately that you encountered Car trouble we do tray and assist with issues where possible however when you contacted us at 6.30pm on the day of arrival we are unable to change a date. You advised us that you were getting an alternative car and you were advised that you could arrive up until 11pm without a problem but would need to contact us if you were going to be any later as we don't have a 24 hour reception.

10/10 Excellent

Jakki

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely place Staff very attentive Room perfect size Restaurant is really good We really enjoyed our stay
Séjour de 1 nuit en novembre 2023
Réponse de The Reservations Team le 29 nov. 2023
Thank you Jakki for the great review. We are so pleased to hear that you have enjoyed your stay with us.

8/10 Bien

Clare

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would recommend
Great location near Peak District National Park. Very dog friendly. Good pub food, with wide vegetarian selection. Accommodation is in rooms that are a few metres away from the pub. I think quite recently refurbished, they were fine. Liked that the room had a bath, after a long day of walking. Friendly staff.
Séjour de 1 nuit en novembre 2023
Réponse de The Reservations Team le 15 nov. 2023
Fantastic review thank you. We are so pleased to get great feedback.

10/10 Excellent

Ant

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stay, really friendly staff. Cozy bar area will definitely be returning
Séjour de 1 nuit en novembre 2023
Réponse de The Reservations Team le 15 nov. 2023
Fantastic review thank you. We are so pleased to get great feedback.

10/10 Excellent

Luke

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de The Reservations Team le 9 nov. 2023
Thank you for your great score. Kind Regards Jenny

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very Dated
Very dated food was very bland accommodation was cold would not return
Outside of accommodation
Inside of bar
Séjour de 1 nuit en novembre 2023
Réponse de The Reservations Team le 2 nov. 2023
Thank you for your review. We are a 17th Century inn and our décor reflects this along with our countryside location. Extra heating is readily available if requested we of course would happily of provided this.

6/10 Satisfaisant

Craig

Voyage en famille
Les points forts : Personnel et service
Staff really friendly but rooms are dated amd require updating.
Séjour de 2 nuits en octobre 2023
Réponse de The Reservations Team le 2 nov. 2023
Thank you for your review

10/10 Excellent

SHARON

Séjour de 3 nuits en octobre 2023
Réponse de Jenny le 15 nov. 2023
Thank you for the great score result

4/10 Médiocre

James

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Booked for overnight whilst visiting Alton Towers, so arrived around 9pm. Family room has good layout but first thing that hit us was smell of damp. Not sure how long since bedding had been changed on bunk bed as found a finger nail clipping under the quilt on the sheet. Glasses were dusty, old water in kettle and what looked like blood on bedside table (but think was possibly make up when we wiped it up). Walls stained, bathroom grime and toilet pan dirty. Had it not been after 9pm, would have left room there and then. One redeeming point was continental breakfast was fine and varied, if not a little bit odd.
Séjour de 1 nuit en octobre 2023
Réponse de The Reservations Team le 25 oct. 2023
Thank you for your comments. We are sorry that our normal standards don't seam to have been met during your stay and will ensure housekeeping are aware. We always encourage guests to advise if they are not happy to give us opportunity to rectify issues at the time.

10/10 Excellent

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A fantastic place to stay. Very welcoming and friendly staff. Breakfast options cater for everyone and food is excellent. Rooms are really comfortable and spacious. Was so impressed after our first visit, we have stayed a further two times and recommend to family. You wont be disappointed.
Séjour de 2 nuits en octobre 2023
Réponse de The Reservations Team le 25 oct. 2023
Thank you for the lovely review we look forward to welcoming you all next time.

10/10 Excellent

Dean

Séjour de 1 nuit en octobre 2023
Réponse de The Reservations Team le 21 oct. 2023
Thank you for the great scoreWe hope to welcome you again in the future

10/10 Excellent

Amy

Séjour de 1 nuit en octobre 2023
Réponse de The Reservations Team le 8 nov. 2023
Thank you for the great score

10/10 Excellent

A

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel near Alton Towers
We stayed here as a family of 4 through Tesco clubcard the night before going to Alton Towers. We travelled for about 3 hours and didn't arrive til 9.30pm (we'd phoned ahead to say we were arriving late) and were greeted warmly with everything we needed to know explained to us. The chalets are behind the restaurant, it was a large room with a double bed and a bunk bed, there was a radiator that heated up quick, a decent kettle with tea, coffee, milk and sugar. The bathroom was clean with towels and a nice hot powerful shower. The only downside was we found the pillows really hard and uncomfortable. There is a communal playpark for the chalets which is lovely but unfortunately it had rained so the children didn't use it. The continental breakfast was lovely, it was a buffet with everything you could want on there, the kids loved it, at least 6 different types of cereals, little individual bowls with chopped berries in, toast to order, cookies, shortbread, flapjack, yoghurts, cheese, meats, kids cereal bars, we all had a really good feed! Fresh juices/tea and coffee to order, all included. The staff were really friendly. Would definitely recommend this hotel.
Séjour de 1 nuit en septembre 2023
Réponse de Jenny le 5 oct. 2023
Thank you for the great review. We are so pleased that you have enjoyed your stay and are happy to recommend. We really hope to welcome you again in the future.

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful location and friendly owners and staff
My partner and I stayed here because it was close to Alton Towers, but we loved everything about it and can't wait to return! We got in sort of late at night and worried we wouldn't be able to get dinner, but the staff was super nice and let us put our dinner orders in when we checked in and freshen up before heading to the on-site pub. The grounds are gorgeous and you have views of sprawling hills and cows, and they even have a chicken coop in the garden. (Also lots of play equipment for children and an outdoor beer garden.) Breakfast was also delicious: A buffet of pastries and meats and cheeses and a few hot options for order.
Séjour de 1 nuit en septembre 2023
Réponse de The Reservations Team le 5 oct. 2023
Hi Ryan, We really hope to welcome you back as well. What a great review thank you so much for taking the time.

4/10 Médiocre

Daniel

Séjour de 1 nuit en septembre 2023
Réponse de The Reservations Team le 25 oct. 2023
Thankyou

8/10 Bien

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic B&B near Alton Towers
Lovely pub/B&B looks better than the pictures, in a beautiful, quiet location and only a 10 minute drive from Alton Towers which was the purpose of our stay, staff all lovely, especially the receptionist (sorry didn’t get your name) Room we stayed in was outside in the pub grounds and perfect for our short stay, enough space for the 4 of us, and fabulous shower. Continental breakfast had a good choice and filled us up for the morning. Highly recommend
Séjour de 2 nuits en septembre 2023
Réponse de Jenny le 7 oct. 2023
Thank you for the lovely review we are so pleased to hear that you have enjoyed your recent stay with us. Kind Regards Jenny Reservations

10/10 Excellent

Jan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only stayed one night as passing through but would definitely stay again longer. Loved the parking up to front door of chalets as made luggage handling easy. ( don't be put off with the word chalet certainly NOT anything like a Butlins type one!!! Lovely big bath and shower, big tele and could turn on heating if needed. Bed a bit hard but that is only our view!! Food fab and lots of choice at brekkie. lovely polite and friendly staff. Soooo good value for money 10/10
Séjour de 1 nuit en septembre 2023
Réponse de The Reservations Team le 5 oct. 2023
Thank you for mush for the lovely review Jan. We hope to welcome you back in the future.

10/10 Excellent

Andrew

Séjour de 1 nuit en septembre 2023
Réponse de The Reservations Team le 5 oct. 2023
Thank you for the great Score

10/10 Excellent

Catherine

Séjour de 2 nuits en septembre 2023
Réponse de The Reservations Team le 5 oct. 2023
Thank you for the great Score

8/10 Bien

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de The Reservations Team le 5 oct. 2023
Thank you for the great Score

4/10 Médiocre

Sylvia

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Evening meal starter sent back
Séjour de 1 nuit en août 2023
Réponse de The Reservations Team le 5 oct. 2023
We are sorry that you were disappointed. Thank you for the feedback

4/10 Médiocre

j

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Accommodation ok but can see why it’s not featured on their website! TV remote missing, decor etc so so. Dinner overpriced and well below average pub standard. Wait staff friendly but not very competent. Good that we could eat outdoors.
Séjour de 1 nuit en août 2023
Réponse de The Reservations Team le 20 août 2023
Thank you for your feedback

6/10 Satisfaisant

Paul

Les points forts : Personnel et service
Séjour de 4 nuits en août 2023
Réponse de The Reservations Team le 20 août 2023
Thank you for your score

10/10 Excellent

Lucy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fab stay!!
Wondeful stay. Rooms comfy and clean, beds gave a great nights sleep. Food delicious and staff really knowledgeable and helpful.
Séjour de 1 nuit en août 2023
Réponse de The Reservations Team le 20 août 2023
Thank you for leaving a positive review. Our hard working staff really appreciate the kind words

8/10 Bien

Gemma

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good for families
Great for families, lovely food, friendly staff and comfortable accommodation. Close to Alton Towers location.
Séjour de 1 nuit en juillet 2023
Réponse de The Reservations Team le 20 août 2023
Thank you for leaving a positive review.

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en juillet 2023
Réponse de Jenny le 21 juil. 2023
Thank you for the great Score

10/10 Excellent

Andrew

Séjour de 1 nuit en juillet 2023
Réponse de Jenny le 21 juil. 2023
Thank you for the great Score

6/10 Satisfaisant

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great venue and staff, let down by food
The room was clean and comfy, staff were all really friendly and helpful. The pub was lovely and cosy and was great to chill and have a drink in. The downside was the price/quality of the food, particularly the mixed grill. Pork was tough and got no choice as to how the steak was cooked and it was £25. Also paid for breakfast to find the cooked breakfast was extra which was not made clear on booking. An improvement in the food would make this place a real gem.
Séjour de 1 nuit en juillet 2023
Réponse de The Reservations Team le 20 août 2023
Thank you for your feedback

10/10 Excellent

keith

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very pleasant stay
Stayed for 4 minutes for a business trip. The staff were very friendly and helpful . Nice food. Comfortable rooms. A lovely beer garden especially in the recent warm sunny evenings.
Séjour de 3 nuits en juin 2023
Réponse de The Reservations Team le 18 juin 2023
Thankyou for the great review. I will pass your comments on to the rest of the team.

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great find just 15 mins from Alton Towers
We stayed the night before a trip to Alton Towers. Checked in at 9pm. Had a good night of sleep and breakfast in the morning. Lots of choice and it was very yummy. Love the separate rooms and parking. A good play park and even a peacock! We would definitely stay again.
Séjour de 1 nuit en mai 2023
Réponse de The Reservations Team le 3 juin 2023
Thank you for the great review. We look forward to welcoming you next time

10/10 Excellent

Ian

Séjour de 1 nuit en mai 2023
Réponse de The Reservations Team le 29 mai 2023
Thank you for the great score

6/10 Satisfaisant

Martyn

Les points forts : Personnel et service
Nice continental breakfast selection
Séjour de 1 nuit en mai 2023
Réponse de Jenny le 25 mai 2023
Thank you for your review

6/10 Satisfaisant

Claudia

Les points forts : Propreté
Ok for a pre-Alton Towers overnight stop but nothing special. Don’t expect a cosy traditional country inn. More motel style with the inn as an annex. Convenient, plentiful continental breakfast, easy parking.
Séjour de 1 nuit en mai 2023
Réponse de Jenny le 25 mai 2023
Thank you for you for your review

10/10 Excellent

Andy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Splendid place to stay be it for business or R&R
Very nice and cozy set up. Very friendly staff and will utilize this venue for next stay at the Rocester/ Ashbourne vicinity.
Séjour de 2 nuits en avril 2023
Réponse de Jenny le 3 mai 2023
Thank you for the lovely review. We hope to welcome you next time you are in the area.

10/10 Excellent

Lauren

Séjour de 1 nuit en avril 2023
Réponse de Jenny le 21 avr. 2023
Thank you for the great review score

10/10 Excellent

Antony

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect for a family of 4 visiting Alton Towers
Exactly what it says on the tin. Affordable, friendly, clean and comfortable overnight accommodation. Evening meals were excellent quality. Breakfast a little sparse although we took advantage of the hot menu which filled a hole but wasn't anything to shout about. Nevertheless, the staff were very friendly and accommodating and we will definitely return.
Séjour de 1 nuit en avril 2023
Réponse de Jenny le 17 avr. 2023
Thank you for the great review. We look forward to welcoming you again in the future.

10/10 Excellent

Russell

Séjour de 1 nuit en avril 2023
Réponse de Jenny le 17 avr. 2023
Thank you for he great score

8/10 Bien

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2023
Réponse de Jenny le 17 avr. 2023
Thank you for he great score

6/10 Satisfaisant

janet

Voyage en couple
Les points forts : Personnel et service
The decor is a little outdated but the shower was good . Food was good but only served until 7.30 .
Séjour de 1 nuit en mars 2023
Réponse de Jenny le 4 mars 2023
Thank you for your review. On some quieter evenings we do finish serving dinner around 7.30-8pm however if a guest is running late or needs a later time for Dinner we will accommodate if needed a later time. We always serve later on weekends and during holiday periods.

6/10 Satisfaisant

Christine

Séjour de 1 nuit en mars 2023
Réponse de The Reservations Team le 4 mars 2023
Thank you for your score

10/10 Excellent

Louise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Jenny le 27 févr. 2023
Thank you for the great review.

10/10 Excellent

Angie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
An amazing hotel. Friendly staff. Lovely rooms and excellent food. Will definitely be back. Great for dog friendly too
Séjour de 1 nuit en décembre 2022
Réponse de Jenny le 9 janv. 2023
We are so pleased that you have enjoyed your recent stay with us. We look forward to welcoming you in the future

10/10 Excellent

Ken

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in the countryside and all the staff were so friendly. There was a good choice of food on the menu for dinner and the breakfast was excellent whether continental or the full English, which was delicious
Réponse de Jenny le 9 janv. 2023
Thank you for taking the time to review your stay with us. I have passed on your comments to our hard working staff team and we hope to welcome you in the future

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2022
Réponse de Jenny le 9 janv. 2023
Thank you for your review