Vue sur la campagne depuis l’hébergement

Avis sur Arden House

3 out of 5
Arden House
4 Queens Lane, Arundel, England

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 34 avis sur 47." "
Note des voyageurs de 8 (Bien), d’après 12 avis sur 47." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 47." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 47." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 47." "

9,8/10

Propreté

9,8/10

Personnel et service

8,4/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

George

Séjour de 2 nuits en août 2023
Réponse de Lucie | Arden House le 6 août 2023
Hi George, thanks for your fantastic rating! It was a pleasure having you here as our guests. Best wishes.

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Elizabeth

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great stay
Just what we needed, clean and near the castle and town centre breakfast great
Séjour de 1 nuit en juillet 2023
Réponse de Lucie | Arden House le 6 août 2023
Hi Elizabeth, thanks for your fantastic rating and feedback. We’re so happy to hear you enjoyed your stay.Best wishes

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A comfortable and effective stay, with nothing bad to say about it.
Séjour de 1 nuit en juillet 2023
Réponse de Lucie | Arden House le 15 juil. 2023
Thanks for your very kind rating - we’re so pleased you enjoyed your stay!Best wishes.

10/10 Excellent

Neil

Séjour de 1 nuit en avril 2023
Réponse de Lucie | Arden House le 10 avr. 2023
Thanks for your fantastic rating. We really appreciate it and are so pleased you enjoyed your stay!Best wishes

10/10 Excellent

Christine

Séjour de 1 nuit en mars 2023
Réponse de Lucie | Arden House le 2 avr. 2023
Dear Christine, thanks for your fantastic rating - we're so pleased you enjoyed your stay and hope we'll have the opporunity to welcome you back!Best wishes,

10/10 Excellent

Gemma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023
Réponse de Lucie | Arden House le 28 févr. 2023
Hi Gemma, thanks so much for your 10/10 rating! We're delighted that you enjoyed your stay!Warmest wishes,

8/10 Bien

Anne

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyable stay
Very pleasing all round; A porch outside the front door would be good for smokers; A hand-rail for towels would save the necessity of changing towels every day and be more ecofriendly; Very welcoming and comfortable.
Séjour de 4 nuits en décembre 2022
Réponse de Lucie | Arden House le 28 févr. 2023
Thanks for your rating and feedback. We're so happy to hear you found your stay pleasing all round.Regarding your suggestion that we add a porch to our front door, ,we prefer our guests not to smoke immediately outside the front door as it is unpleasant for non-smokers and allows the smell of smoke to permeate the entrance hall. We hope that this arrangement benefits the majority of our guests. The room you had booked was a smaller budget room and we replace used towels each day (unless requested not to) so that the room remains fresh and tidy for our guests to return to. We ensure that we follow many eco-friendly practices throughout our business, but we balance these with the wish to give our guests a well-looked-after stay.Best wishes,,

10/10 Excellent

Annette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Arden house
A lovely stay at Arden bb our room had so much character was clean and very welcoming would definitely recommend it was a few minutes walk to the center of Arundel
Séjour de 2 nuits en décembre 2022
Réponse de Llucie | Arden House le 28 févr. 2023
Thanks for your fantastic feedback and rating - we're so happy you enjoyed your stay.Best wishes,

10/10 Excellent

Olutoba

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022
Réponse de Lucie | Arden House le 25 oct. 2022
Thank you for your fantastic rating - we really appreciate your feedback!We hope we'll have the opportunity to welcome you back to Arden House again in the future.Best wishes,

10/10 Excellent

Simon

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friday night stay
Very friendly, very comfortable, very happy
Séjour de 1 nuit en septembre 2022
Réponse de Lucie | Arden House le 25 oct. 2022
Thanks for your very kind feedback and rating - we're so happy you enjoyed your stay.We hope you'll come and stay with us again!Best wishes,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2022
Réponse de Lucie | Arden House le 16 sept. 2022
Thanks for your fantastsic 10/10 rating. We don't know who you are but we're so happy you enjoyed your stay!Best wishes,

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice guest house
Nice guest house lovely bright and airy room in a great position for the town and the railway station.
Séjour de 1 nuit en juin 2022

10/10 Excellent

shira

Séjour de 1 nuit en mai 2022
Réponse de Lucie | Arden House le 6 mai 2022
Thanks for your fantastic rating - we are so happy you enjoyed your stay! Best wishes,

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022
Réponse de Lucie | Arden House le 6 mai 2022
Thanks for your fantastic rating - we are so happy you enjoyed your stay! Best wishes,

10/10 Excellent

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2022
Réponse de Lucie | Arden House le 1 mai 2022
Thanks for your fantastic rating! We're so happy you enjoyed your stay and hope we'll have the chance to welcome you back! Best wishes,

10/10 Excellent

Nicola

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Perfect B&B
Lovely B&B, great location, very welcoming hosts. Definitely recommend and hope to stay again as was perfect for a weekend get away.
Séjour de 1 nuit en janvier 2022
Réponse de Lucie | Arden House le 8 févr. 2022
Dear Nicola, thanks for your fantastic review and rating. We're so happy you enjoyed your stay, and hope we'll have the opportunity to welcome you again. Best wishes,

10/10 Excellent

jeremy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jezza bday weekender
1st class stay - nice and clean accomodation ,decent mattress which is not that common plus thin and think pillow options which is a bonus Was my bday and Lucie left me.a card and some chocs which was a nice touch Overall good location and very pleasant stay.
Séjour de 2 nuits en janvier 2022
Réponse de Lucie | Arden House le 8 févr. 2022
Dear Jeremy, Thanks so much for your fantastic review and rating - it was a pleasure having you both to stay for your birthday weekend and we're so pleased you had a great time. We hope we'll be able to welcome you back on a future occasion. Best wishes,

10/10 Excellent

patrica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
Excellent host. Central location. Lovely breakfast
Séjour de 2 nuits en décembre 2021
Réponse de Lucie | Arden House le 8 févr. 2022
Dear Patricia, Thanks for your very kind feedback and fantastic rating! We're so pleased you enjoyed your stay and hope to see you again in 2022! Warmest wishes,

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Lucie | Arden House le 18 déc. 2021
Thannks for your fantastic rating - we hope we'll have the opportunity to welcome you back again! Best wishes,

8/10 Bien

Rene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Walking distance to Castle
Overnight stay. Owner was friendly and helpful
Séjour de 1 nuit en septembre 2021

8/10 Bien

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely friendly owners. Nice place in Arundel. Great communication with owners
Séjour de 1 nuit en août 2021
Réponse de Lucie & Iain | Arden House le 15 sept. 2021
Thanks for your lovely feedback - we're so pleased you enjoyed your stay with us. Best wishes,

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely bnb in Arundel by the river. Kind hosts.
Had a lovely stay. The host was kind and gave us clear instruction about how to access our room when arriving out of normal check in hours. Great location, went for a lovely walk along the river. Soft clean sheets, nicely decorated, had a relaxing holiday feel. Would reccomend to frienfs and family.
Séjour de 1 nuit en août 2021
Réponse de Lucie | Arden House le 16 août 2021
Thanks for your fantastic feedback and rating - we're so happy you enjoyed your stay, and hope we'll have the opportunity to welcome you back on a future visit to Arundel. Warmest wishes,

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a lovely stay and were made very welcome by Lucie. Breakfasts were excellent.
Séjour de 5 nuits en août 2021
Réponse de Lucie | Arden House le 16 août 2021
Thanks so much for your very kind feedback and rating - we're so happy you enjoyed your stay! We hope we'll have the change to welcome you back again! best wishes,

10/10 Excellent

sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Guest House
Very welcoming host. Looked after luggage prior to check in time with clear communication on access to the property and room when available. Comfortable room with pretty furnishings and good quality toiletries. Bathroom was not en-suite but didn’t cause any problems. Having Towelling robes provided helped for walking through the corridor to bathroom. Breakfast was lovely, including everything I like - fresh fruit, granola, fresh coffee, granary toast, excellent and generous portion of smoked salmon. Just across the road from a public outdoor heated pool where we booked a lovely morning swim prior to breakfast.
Séjour de 1 nuit en juillet 2021
Réponse de Lucie | Arden House le 16 août 2021
Thank you for your fantastic feedback - we're absolutely thrilled that you find so much to love about your stay in Arundel. We hope we'll have the opportunity to welcome you back again in future. Warmest wishes,

10/10 Excellent

Mr David Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short break
Very well located residence. Very clean & well organised. Unfortunately not yet doing cooked breakfasts, but provided a good alternative.
Séjour de 2 nuits en juin 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Arden house is in a great location, only 2 min walk to the town centre. Room was excellent with a large bed and very clean. Great host.
Séjour de 1 nuit en août 2020
Réponse de Lucie & Iain | Arden House le 21 août 2020
Thanks for your fantastic feedback and rating. We are so pleased you enjoyed your stay and hope we'll have the opportunity to welcome you back on a future visit to Arundel. Best wishes,

10/10 Excellent

Abbott

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great location
Great location close to town
Séjour de 1 nuit en août 2020
Réponse de Lucie | Arden House le 13 août 2020
Thanks for your fantastic 10/10 rating - we're so happy you enjoyed your stay, and our location in Arundel. Best wishes,

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020
Réponse de Lucie | Arden House le 13 août 2020
Thanks for your feedback - we're so pleased that you enjoyed your stay with us. Best wishes,

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A lovely little place to stay in Arundel.
A really lovely stay at Arden House. Lucie and her husband (and their beautiful dog, Lola!) were the perfect hosts, very warm and hospitable. Very close to town and to the castle so ideal for a little trip to Arundel.
Séjour de 1 nuit en juillet 2020
Réponse de Lucie, Iain and Lola le 30 juil. 2020
Hi Laura, thanks for your fantastic review and rating and we love your photo of Lola, too! It was a pleasure having you both here as our guests and we hope we’ll have the opportunity to welcome you back on a future visit to Arundel. Best wishes.

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2020
Réponse de Lucie & Iain | Arden House le 24 avr. 2020
Hi Susan, thanks for your fantastic rating and apologies for the delay in responding! We are so happy that you enjoyed your stay, and hope we'll have the opportunity to welcome you back when we are all free to travel again! Warmest wishes,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Lucie & Iain | Arden House le 24 avr. 2020
Dear guest, thank you so much for your fantastic rating and we're sorry we don't know who you are as we'd love to be able to thank you personally! We're delighted you enjoyed your stay with us and hope we'll be able to welcome you back again when the world reopens! Until then, warmest wishes,

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The bed was a small double and you could hear the people talking in the room above.
Séjour de 1 nuit en février 2020
Réponse de Lucie & Iain | Arden House le 28 févr. 2020
Thank you for taking the time to post this review. We are naturally very disappointed at your comments and rating. For the benefit of other prospective guests who may be reading this we'd wish to clarify that none of our bedrooms have "small double" sized beds. All of our Double beds are standard UK size (4' 6"), and we also have two rooms which can be made up as Super Kings. As we explained to you when you checked out, we would have been pleased to offer you an alternative room if you had told us the bed was too small when you arrived, as we did have a Super King available at that point. As it was, you texted us at 21:12 hours to let us know you you had gone home due to the bed size, which gave us no opportunity to offer you an alternative. Regarding the noise from the room above, we encourage our guests to keep noise to a respectful level after 22:00 hours, but the occasional conversation from other neighbouring rooms is to be expected during the day and early evening. We are sorry that we did not meet your expectations and hope we'll have the opportunity to welcome you back on a future visit to Arundel.. Best wishes,

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely B&B in a perfect location. Lucie tended to our every need. The room was really comfortable and the breakfast delicious.
Séjour de 1 nuit en décembre 2019
Réponse de Lucie | Arden House le 2 janv. 2020
Thanks for your fantastic review and rating. We are so happy you enjoyed your stay, and hope we’ll have the opportunity to welcome you back on your next visit to Arundel. Warmest wishes and Happy New Year.

10/10 Excellent

Sam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a lovely stay. Great room, wonderful breakfast and very kind hosts. Great location, just a few mins from the station and easy to walk into Arundel. Would recommend.
Séjour de 2 nuits en novembre 2019
Réponse de Lucie & Iain | Arden House le 23 nov. 2019
Dear Sam, thanks for your fantastic rating and feedback - we are so happy you enjoyed your stay, and hope we'll have the opportunity to welcome you back on a future visit to Arundel! Warmest wishes,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful host/s and very accommodating. I had a great stay.
Séjour de 2 nuits en novembre 2019
Réponse de Lucie & Iain | Arden House | 01903 884184 le 15 nov. 2019
Thanks for your fantastic review and rating - we wish we knew who you were so we could thank you personally! We are so pleased you enjoyed your stay, and hope we'll have the opportunity to welcome you back on a future visit to Arundel. Remember to call us direct for best availability and rates! Warmest wishes,

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our 2 nights stay in Arden house. The location of this house is very handy to get around the area. The room was very nice and clean. Excellant service. Lucie is a very friendly and lovely host! The breakfast was good! Would definitely reccomend! Thank you!
Séjour de 2 nuits en août 2019
Réponse de Lucie | Arden House le 6 sept. 2019
What a fantastic review - we wish we knew your names so we could thank you personally. We are so happy you enjoyed your stay and hope we'll have the opportunity to welcome you back on a future occasion. Best wishes,

10/10 Excellent

Vanessa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Lucie | Arden House le 6 sept. 2019
Dear Vanessa, thanks for your fantastic rating! We are so pleased that you enjoyed your stay with us, and hope we'll be able to welcome you back again! Warmest wishes,

8/10 Bien

Barry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean and comfortable B and B. We would recommend to our family and friends.
Séjour de 4 nuits en juillet 2019
Réponse de Lucie | Arden House le 6 août 2019
Dear Barry, thanks so much for your very kind review and rating - we're so happy you enjoyed your stay with us! Warmest wishes,

8/10 Bien

David Glyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay at Arundel
Good location for the town. Superb breakfast and friendly service.
Séjour de 1 nuit en juillet 2019
Réponse de Lucie & Iain | Arden House le 25 juil. 2019
Thanks so much for your great feedback and rating. We're so happy that you enjoyed your stay and hope we'll have the opportunity to welcome you back on a future visit to Arundel. Best wishes,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Lucie & Iain | Arden House le 25 juil. 2019
Thanks for your fantastic rating - we're so pleased you enjoyed your stay! Best wishes,

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Guest House for Service in Sussex
Simply perfect from the checkin to check out the owners were fantastic. Stay here if you can.
Séjour de 1 nuit en juin 2019
Réponse de Lucie | Arden House le 26 juin 2019
Dear Christopher, thank you so much for your fantastic review and rating - we are so happy you enjoyed your stay with us, and hope we'll have the opportunity to welcome you back for a longer stay on your next visit to Arundel! Warmest wishes,

8/10 Bien

Sonia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel was clean and tidy.
Séjour de 1 nuit en mai 2019
Réponse de Lucie | Arden House le 29 mai 2019
Dear Sonia, thanks so much for your rating and we're pleased you were happy with your stay. Sorry we didn't get to meet you on your room-only visit, but hope we'll have the opportunity to welcome you back on a future visit to Arundel. Warmest wishes,

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfy, clean, quiet, and good communication with host
Séjour de 1 nuit en avril 2019
Réponse de Lucie & Iain | Arden House le 27 avr. 2019
Dear guest, thanks so much for this fantastic rating and lovely comments. We're sorry we don't know your name so can't thank you personally, but do hope we'll have the opportunity to welcome you back on a future visit to Arundel. Best wishes,

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Need more in suite , as we dint want to share
Séjour de 2 nuits en avril 2019
Réponse de Lucie & Iain | Arden House le 25 avr. 2019
Dear Rebecca, thank you so much for your fantastic rating. We've noted your comments about not wanting to share facilities with other guests, and we do have 4 en-suite rooms but unfortunately don't have space to add private facilities to the remaining rooms. We recommend that guests book well in advance during the Spring/Summer months as our en-suite rooms get booked up very quickly! Best wishes,

8/10 Bien

Karine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Arundel overnight
Made contact to check and explain arrival instructions. Welcoming at breakfast. Excellent scrambled eggs and smoked salmon.
Séjour de 1 nuit en avril 2019
Réponse de Lucie | Arden House le 16 avr. 2019
Dear Karine, thank you so much for posting this lovely review (our first review on Expedia!). We are so happy that you enjoyed your stay, and hope we'll have the opportunity to welcome you back again. Warmest wishes,