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Avis sur Arenal Volcano Lake Hotel

2.5 out of 5
Arenal Volcano Lake Hotel
Road 142, 7.5 Km SW From Nuevo Arenal, La Union, Nuevo Arenal, Arenal, Guanacaste

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 9 avis sur 16." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 16." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 16." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 16." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 16." "

8,6/10

Propreté

9,6/10

Personnel et service

10/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Très bien situé
Bonne situation au bord du lac.les repas sont correctes. Les chambres sans confort
Séjour de 2 nuits en février 2018
Réponse de Milton le 13 févr. 2018
Thanks for sharing with us. Regards

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
We really loved the location and staff at this hotel - the view is BEAUTIFUL over-looking the lake and was the highlight of the hotel and they've created cute decks in front of each room which are nice to relax on. The rooms and beds are fine but we did have bugs (including a cockroach) in the room. I understand this is sometimes common in Costa Rica so we try to be understanding about that, but it did poorly impact our night's sleep. Ultimately, we were happy we chose to stay at the lake rather than in La Fortuna's main town area.
Séjour de 2 nuits en février 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great view, good food, nice pool! Wonderful staff, so accommodating, friendly and helpful!
Séjour de 3 nuits en décembre 2018
Réponse de Milton le 2 janv. 2019
Good evening Thanks for your kind words. Hope to have you back soon. Regardd

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, confort de la chambre
The staff was very friendly and made our stay. The view from the hotel is breathtaking.
Séjour de 2 nuits en décembre 2018
Réponse de Milton le 5 déc. 2018
Thanks Mrs Rebecca for your kind works. We really enjoy having you with us. Hope to have you back soon. Keep enjoying Costa Rica. Regards

10/10 Excellent

kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff and wonderful view of the lake
The staff was excellent. Breakfast was very tasty as well. I highly suggest renting the kayaks and going on the lake
Séjour de 1 nuit en octobre 2018
Réponse de Milton le 28 oct. 2018
HI Kevin, Thanks for your visit, hope to have you back soon. Keep enjoying Costa Rica. Regards

6/10 Satisfaisant

Willem, Fryslân

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aardig onderkomen voor een nacht.
De naam doet vermoeden dat het hotel aan een vulkaanmeer ligt maar in het eggie is het een groot stuwmeer waar je nauwelijks bij kunt komen. Niets interessants in de buurt, behalve het dorpje Nuevo Arenal, Postzegels zijn alleen in La Fortune, 60 km verder te verkrijgen. Verder vriendelijk en behulpzaam personeel en dat is ook wat waard.
Séjour de 2 nuits en mars 2018
Réponse de Milton le 13 mai 2018
Morning, Thanks for your comments. Regards,

10/10 Excellent

Gionata

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Milton le 15 avr. 2018
Thanks for staying with us and for your feedback. Hope to have you back soon. Regards,

8/10 Bien

holger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sehr gute Betreuung.
Für den Preis gut. Dusche gewöhnungsbedürftig. Wer billig 1 x übernachten will, ist es völlig ausreichend.
Réponse de Milton le 10 avr. 2018
Thanks for your feedback and for staying with us at AVLH. Regards,

4/10 Médiocre

PEDRO, GUADALAJARA, JAL

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
PERSONAL MUY ATENTO, HABITACIONES MUY BASICAS
PARA ESTE HOTEL DEBO RESALTAR LA BUENA ATENCION Y DISPOSICION DE SU GENTE, CUENTAN CON UNA LINDA AREA DE CAFETERIA Y UNA VISTA AL LAGO (NO ASI AL VOLCAN) MUY AGRADABLE. LOS DESAYUNOS NO ESTAN INCLUIDOS. PARA EL CASO DE LA HABITACION DEBO DECIR QUE ES MUY BASICA, CUENTA CON SABANAS LIMPIAS AUNQUE TANTO LA HABITACION COMO EL BAÑO NO ESTABAN DEL TODO LIMPIOS, COLCHONES DELGADOS NO MUY COMODOS, CAMAS MUY SENCILLAS Y UN ROPERO QUE EN EL CASO DE LAS 2 HABITACIONES QUE RENTAMOS SE VE QUE NO HABIAN LIMPIADO HACE UN TIEMPO. EL FOCO DEL VENTILADOR EN AMBAS NO ENCENDIA. YO DIRIA QUE PUDIERAN MEJORARLO MAS. TENIAMOS MUCHAS EXPECTATIVAS EN ESTE HOTEL Y FRANCAMENTE QUEDAMOS DECEPCIONADOS SALVO LA BUENA ATENCION DE SU GENTE.
Séjour de 1 nuit en mars 2018
Réponse de Milton le 5 avr. 2018
Buen día, Gracias por sus comentarios. Cabe indicar que en nuestro sitio web se aclara muy bien nuestra ubicación con respecto a los sitios turísticos. Las lámparas de los abanicos de ambas habitaciones utilizan un sistema básico de encendido entre el interruptor de pared y la cadena que pende de ellos. Ambas bombillas encienden bien. Saludos.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice view of Lake Arenal
The hotel is on a hill above the road with a view of Lake Arenal from the porch of each room and fairly quiet. We took advantage of the hotel's offer to do some laundry for us and were pleased to have clean clothes delivered to our room later the same afternoon. Ate at the attached restaurant and the food was good. Nice place to rest and relax.
Séjour de 1 nuit en février 2018
Réponse de Milton le 10 mars 2018
Thanks for your feedback. We are glad you liked our hotel. Welcome any time. Hope you enjoyed Monterverde as well. Regards,

6/10 Satisfaisant

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Average night stay
We stayed for one night and didn't have a meal at this hotel so my review is not all encompassing. This is a small family run motel with approx 10 very basic rooms. Other than beds, linens, toilet, shower and sink, there wasnt much else to the room. Rooms were clean and beds were relatively comfortable. Wifi reception was poor. Each room had a nice porch facing Arenal lake (although there was no view of the volcano) so most of our time was spent out there. Also be advised the rooms are just above the main road and there is a school directly behind the row of rooms. Service staff were wonderful. Overall good, affordale place to stay for a night if you're in the area.
Séjour de 1 nuit en mars 2018
Réponse de Milton le 3 mars 2018
Thanks for your feedback. Hope you have a great time in CR Regards,

8/10 Bien

Kamal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place with a great view
We stayed as a family of 4 in this hotel which is a family owned and managed place. The owner Milton is an amazing host who runs this place with his son and daughter. They are a very good hosts and the place has an amazing lake view. We had a good time as Milton is very helpful in suggesting the tours in the local area as well as in other parts of Cost Rica. They serve amazing food onsite and we loved the food and didn't want to have the food in the main area. This hotel is bit far away from the main town so people should just keep that in mind while booking this place. It probably will cost them $40-60 one way to go and come back from the La Fortuna area where all the activities and restaurants are located but its a economical place so probably the taxi fare will offset the cost of the hotel. The room was nice and beds were comfortable. The bathrooms can be upgraded a bit and closet and bathroom door needs painting.
Réponse de Milton le 26 févr. 2018
Hi Kamal, Hope you and your family made it safe back home. It was a pleasure to have you with us. Thanks for your feedback, we will work on that. Say hi to Sonali and Sachi and your wife for me. Regards.

10/10 Excellent

Anton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
magnificent view. exceptional service and hospitality. delicious food. the greatest escape back to the Nature. highly recomended for everyone
Séjour de 3 nuits en février 2018
Réponse de Edwin le 15 févr. 2018
Morning Mr Anton Thanks for your kind words. We are very pleased to had had you here. Thanks for your present. Hope to have you back someday. Regards,

10/10 Excellent

Agnetha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2018
Réponse de Milton le 6 févr. 2018
Morning, Thanks for your visit. It was a pleasure to have you here with us. Welcome any time. Regards

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good food great view artsy place
Wonderful artsy Reno of a nondescript motel with incredible view. Hip young Tikis run place. Great food, and is a stand out for being cheap yet trendy. Loved being there and seeing young Costa Rican creativity.
Hello Jeffrey, Thank you for your lovely comment! It was a genuine pleasure to have you over at the Arenal Volcano Lake Hotel. We're looking forwards to seeing you back again soon at our little Cabins in the Arenal Woods. Best regards, Aileen Arenal Volcano Lake Hotel

10/10 Excellent

mellina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Absolutely amazing
Thank you Mellina! It was a genuine pleasure to have you over. We look forwards to having you back!