Avis
6,0
6,0/10
Propreté
7,0/10
Personnel et service
6,0/10
Équipements
5,8/10
Infrastructures et conditions de l’hébergement
5,8/10
Écoresponsabilité
Avis
16 mai 2016
Les points faibles : Propreté
8/10 Bien
jeff
10 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
jeff
Séjour de 2 nuits en mai 2024
Réponse de Manager le 11 mai 2024
Hello jeff,We appreciate you taking the time to share your feedback. We're glad you enjoyed the breakfast offerings during your stay. We strive to provide a comfortable experience for all our guests at a competitive rate.
10/10 Excellent
Carolina
Voyage d’affaires
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carolina
Séjour de 2 nuits en avril 2024
Réponse de Manager le 2 mai 2024
Hello Carolina,Thank you for recognizing our friendly team members! We strive to provide exceptional service to all our guests to ensure a pleasant stay. Your kind words will be shared with our staff to motivate them further. We look forward to welcoming you back in the future.
8/10 Bien
Sakshi
Voyage en famille avec de jeunes enfants
14 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Sakshi
Séjour de 2 nuits en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Sakshi,We appreciate you taking the time to leave feedback about your stay with us. If there are any specific areas you feel we could improve on, please don't hesitate to reach out to our management team. Your suggestions are valuable to us as we strive to enhance our guest experience.
10/10 Excellent
David
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de Manager le 14 avr. 2024
Hello David,We are delighted to hear that you had a pleasant stay with us and enjoyed the service provided by our staff. It's great to know that you found our breakfast to your liking. We appreciate your kind words and hope to welcome you back in the future.
8/10 Bien
Kristen
4 avr. 2024
Les points forts : Propreté
Kristen
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Kristen, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
10/10 Excellent
Sabrina
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sabrina
Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Sabrina,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to contact us anytime.
10/10 Excellent
Alex
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alex
Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Alex,We're delighted to hear you enjoyed our convenient location, cozy beds, and our breakfast offerings during your stay. Your kind words about the room arrangement are truly appreciated. Thank you for taking the time to share your feedback with us.
10/10 Excellent
Cloey
Voyage en famille avec de jeunes enfants
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cloey
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Cloey,We value your feedback and are delighted to hear that you enjoyed our friendly staff and spacious rooms. Our team takes pride in providing exceptional service to all our guests. We appreciate your kind words about our housekeeping team's efforts in maintaining the cleanliness of our rooms. Please do not hesitate to reach out to our management team for any further assistance or feedback.
10/10 Excellent
Cassandra
Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cassandra
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Cassandra,Thank you for being a loyal guest and for sharing your positive experience with us. We are delighted to hear that you found our staff friendly, rooms clean, and enjoyed our breakfast. We strive to provide excellent service to all our guests, and we are pleased to know that you had a comfortable stay. Should you have any issues during your future stays, please don't hesitate to reach out to our front desk team for a prompt resolution.
2/10 Horrible
Timothy, Ottawa
Voyage en famille, Voyage avec des animaux de compagnie
8 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timothy
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 mars 2024
Hello Timothy,We're disheartened to hear about your recent experience at our hotel. We value cleanliness and guest satisfaction above all else, so we'll ensure your feedback is shared with our housekeeping team for improvement. Our goal is always to provide a comfortable stay for all guests, and we appreciate you bringing this to our attention.
8/10 Bien
Edward
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward
Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Edward,Thank you for sharing your positive experience with us! We're glad to hear you found our hotel clean, well-priced, and enjoyed our breakfast. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.
10/10 Excellent
Edward
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edward
Séjour de 1 nuit en février 2024
Réponse de Manager le 20 févr. 2024
Hello Edward,We appreciate your positive feedback on our hotel cleanliness, affordability, and breakfast offerings. Our team works hard to ensure a pleasant stay for all our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team.
4/10 Médiocre
Sheena, ardmore
Voyage en couple
22 janv. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Sheena
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 25 janv. 2024
Hello Sheena, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the microwave during your stay. Our team strives to provide efficient service, and we regret any miscommunication regarding the front desk request. We recommend contacting our management directly to discuss the matter of your deposit. We appreciate your feedback and will address the issues internally to improve our guest experience.
6/10 Satisfaisant
Barbara
Voyage en famille
18 janv. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Barbara
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 20 janv. 2024
Hello Barbara, Thank you for sharing your feedback. We appreciate your input regarding the issue with breakfast and apologize for any inconvenience caused. We continuously strive to improve and will take your comments into consideration to enhance the overall guest experience.
2/10 Horrible
Antonio
Voyage en famille avec de jeunes enfants
11 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antonio
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 13 janv. 2024
Hello Antonio,We apologize for any inconveniences you experienced during your stay. We appreciate your feedback and will address these concerns with our team to ensure a better experience for future guests. Please feel free to contact our management directly for further assistance.
8/10 Bien
Alvin, Winnipeg
Voyage en couple
2 janv. 2024
Les points forts : Propreté et personnel et service
Alvin
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 8 janv. 2024
Hello Alvin,We apologize for any inconvenience you experienced with the WiFi connection and television in your room. We appreciate your feedback and will share it with our team for further improvement. If you have any other concerns or require assistance, please do not hesitate to reach out to our management. We hope to have the opportunity to serve you better in the future.
2/10 Horrible
Kylee
Voyage d’affaires
30 nov. 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Kylee
Séjour de 5 nuits en novembre 2023
Réponse de Manager le 5 déc. 2023
Hello Kylee, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We strive to ensure a comfortable environment for all our guests, however, we understand that circumstances can vary. If you have any outstanding concerns regarding your reservation, we recommend reaching out to our management directly for further assistance. We appreciate your feedback and hope to have the opportunity to better serve you in the future.
2/10 Horrible
C
25 nov. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 30 nov. 2023
Hello C, Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We take cleanliness and the privacy of our guests seriously and we will address your concerns with our housekeeping team. If you have any further concerns about your reservation, please contact our management directly.
8/10 Bien
Donald
21 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Value
Donald
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 23 nov. 2023
Hello Donald,Thank you for taking the time to share your positive feedback! We're delighted to hear that you found your room to be clean and comfortable, and that you noticed our recent property upgrades. It's wonderful to know that our hotel offered you excellent value for your money. We hope to have the pleasure of welcoming you back in the future.
2/10 Horrible
Marcus
14 nov. 2023
Marcus
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 6 déc. 2023
Hello Marcus,We're sorry to hear that you didn't have the best experience during your stay. We value your opinion and would appreciate it if you could reach out to us directly with any additional feedback so that we can address any concerns. We hope to have the opportunity to improve your impression in the future.
6/10 Satisfaisant
Arcadio
Voyage en couple
29 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arcadio
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 1 nov. 2023
Hello Arcadio, We appreciate your feedback regarding the comfortable bed and clean accommodations. It's great to hear that you had a good night's sleep and would consider staying with us again. We strive to provide a restful experience for all our guests and look forward to welcoming you back in the future.
6/10 Satisfaisant
Demi
25 oct. 2023
Demi
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 15 nov. 2023
Hello Demi, Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We value all guest feedback and will use it to improve our services in the future. We appreciate your time and hope to have the opportunity to welcome you back in the near future.
2/10 Horrible
Joseph
Voyage d’affaires
20 oct. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 22 oct. 2023
Hello Joseph,We apologize for any inconveniences you experienced during your stay. Please rest assured that we take such matters seriously and will address them promptly. Thank you for bringing this to our attention.
10/10 Excellent
Pablo
13 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pablo
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 17 oct. 2023
Hello Pablo,Thank you for the perfect score! We are delighted to hear that you had a great experience at our hotel. We look forward to welcoming you back soon.
2/10 Horrible
Nicholas
Voyage d’affaires
22 sept. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nicholas
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 24 sept. 2023
Hello Nicholas,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
6/10 Satisfaisant
Edward
Voyage en couple
9 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Edward
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 10 sept. 2023
Hello Edward,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our price as well as our property. Guest comments such as yours help us to continuously improve. Thank you for your business.
4/10 Médiocre
Amyriss
Voyage en famille
9 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amyriss
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 10 sept. 2023
Hello Amyriss,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
2/10 Horrible
Renoda
Voyage en famille
4 sept. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Worst Days Inn ever
Renoda
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 6 sept. 2023
Hello Renoda, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
2/10 Horrible
Melanie
Voyage en famille
30 août 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Melanie
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 1 sept. 2023
Hello Melanie, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
2/10 Horrible
Corey
16 août 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Corey
Séjour de 1 nuit en août 2023
Réponse de Manager le 1 sept. 2023
Hello Corey, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room. We appreciate you taking the time to share your experience.
2/10 Horrible
Rafael
Voyage en famille
16 août 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rafael
Réponse de Manager le 17 août 2023
Hello Rafael, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
2/10 Horrible
Lisa
Voyage en famille
9 août 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Lisa
Séjour de 1 nuit en août 2023
Réponse de Manager le 10 août 2023
Hello Lisa,We appreciate the comments, especially with regards to your opinion of our front desk and your comments about our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
10/10 Excellent
Lill
6 août 2023
Lill
Séjour de 1 nuit en août 2023
Réponse de Manager le 27 août 2023
Hello Lill,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
2/10 Horrible
Voyageur vérifié
Voyage en famille
31 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 10 août 2023
Dear Guest,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
10/10 Excellent
Gail
Voyage en famille
24 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gail
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 10 août 2023
Hello Gail,Thank you for sharing your experience with us. We appreciate the input referring to our staff and your comments about our room. We hope to see you again in the future.
10/10 Excellent
Raul
14 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raul
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 10 août 2023
Hello Raul,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our service. We are always looking for ways to improve upon the guest experience so thank you for sharing.
4/10 Médiocre
Omene
Voyage d’affaires
11 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Omene
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 10 août 2023
Hello Omene,On behalf of our entire staff, we thank you for your business and for your comments regarding our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
2/10 Horrible
Stephen
10 juil. 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Stephen
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 2 sept. 2023
Hello Stephen,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our rate and comments about our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
2/10 Horrible
Beverly
Voyage en famille
25 juin 2023
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Beverly
Séjour de 1 nuit en juin 2023
Réponse de Manager le 11 août 2023
Hello Beverly, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
6/10 Satisfaisant
Thomas
Voyage en famille avec de jeunes enfants, Voyage en famille
21 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en juin 2023
Réponse de Manager le 11 août 2023
Hello Thomas, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
4/10 Médiocre
Verla
Voyage en famille
11 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Verla
Séjour de 1 nuit en juin 2023
Réponse de Manager le 11 août 2023
Hello Verla, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
6/10 Satisfaisant
Stephanie S
9 mai 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Stephanie S
Séjour de 1 nuit en mai 2023
Réponse de Manager le 11 août 2023
Hello Stephanie S, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.
4/10 Médiocre
Javier
1 mai 2023
Javier
Séjour de 7 nuits en avril 2023
Réponse de Manager le 12 août 2023
Hello Javier,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
2/10 Horrible
Sammye
30 avr. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Sammye
Séjour de 1 nuit en avril 2023
Réponse de Manager le 11 août 2023
Hello Sammye, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
2/10 Horrible
Ellen
6 avr. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Days Inn, Ardmore OK
Ellen
Séjour de 1 nuit en avril 2023
Réponse de Manager le 11 août 2023
Hello Ellen, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.
4/10 Médiocre
David
Voyage avec des animaux de compagnie, Voyage en couple
4 avr. 2023
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en mars 2023
Réponse de Manager le 11 août 2023
Hello David, Thank you for your feedback, breakfast selection varies from day to day depending on the chef’s assigned. We do hope that we get the chance to host you again.
10/10 Excellent
John
Voyage en couple
30 mars 2023
Les points forts : Propreté
John
Séjour de 1 nuit en mars 2023
Réponse de Manager le 12 août 2023
Hi John,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.
2/10 Horrible
Tommie
Voyage en famille
18 mars 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tommie
Séjour de 1 nuit en mars 2023
Réponse de Manager le 11 août 2023
Hello Tommie, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
2/10 Horrible
Dustyn
Voyage en famille
13 mars 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wont stay at this dump
Dustyn
Séjour de 2 nuits en mars 2023
Réponse de Manager le 11 août 2023
Hello Dustyn, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.