Hall

Avis sur Clarion Inn Asheville Airport

2.5 out of 5
Clarion Inn Asheville Airport
550 Airport Road, Arden, NC

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 521 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 286 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 105 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 52 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 36 avis sur 1000." "

8,6/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Luc

Les points forts : Personnel et service
Breakfast was good , found few worms in the Bathroom
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 3 mai 2024
Dear Luc, Thank you for staying with us and for your high rating. We hope your overall stay was satisfactory and are pleased you enjoyed our delicious breakfast. However, we are very disappointed to learn of the issues you experienced in your bathroom, and we want to extend our apologies for these frustrations during your time with us. We value our guest's feedback and are grateful for comments that can help us identify areas where we may need additional attention. We will address this appropriately, and we hope you will revisit Clarion Inn Asheville Airport and allow us to give you the outstanding experience that we are known for providing.Respectfully,Trish Ingram,General Manager

10/10 Excellent

Adam

Les points forts : Propreté et personnel et service
Very convenient to the airport.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 20 mai 2024
Dear Adam, Thank you for posting a review of your stay with us at Clarion Inn Asheville Airport. We are thrilled to know our proximity to the airport was ideal for you and that you had a pleasant time while you were here. We look forward to your return soon so we can share another fantastic experience with you.Respectfully,Trish Ingram,General Manager

8/10 Bien

Robin

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Robin, We appreciate you taking the time to leave your generous rating regarding your recent visit to Clarion Inn Asheville Airport. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Respectfully,Trish Ingram,General Manager

8/10 Bien

Karen

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The bed was extremely comfy and the hotel and baths were immaculate clean. There was a fold out sofa in the room that was dirty. It really needs to be replaced. We would not sit on it.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Karen, Thank you for reviewing your stay at Clarion Inn Asheville Airport and for your kind rating. We are delighted to read that you loved many aspects of your stay and the comforts of the bed. However, we are sorry for disappointing you with the cleanliness issues you had with the sofa bed in your room. We appreciate you bringing this to our attention and will share this appropriately. We are grateful for your patience and hope you will come and stay with us again.Respectfully,Trish Ingram,General Manager

10/10 Excellent

Mackenzie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Mackenzie, Thank you for choosing to stay with us at Clarion Inn Asheville Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Respectfully,Trish IngramGeneral Manager

10/10 Excellent

Peter

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly and helpful the room was clean and remedies were good.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 11 mai 2024
Dear Peter, Thank you for choosing Clarion Inn Asheville Airport for your recent accommodations. We are delighted that you loved so many things about your visit, and we appreciate your generous praise for our well-appointed rooms and dedicated associates. Thank you again for staying with us; we hope you will return every time you visit Asheville!Respectfully,Trish Ingram,General Manager

10/10 Excellent

Dorothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Courteous staff and comfortable room
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 10 mai 2024
Dear Dorothy, Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We also appreciate you mentioning how our comfortable accommodations and courteous associates enhanced your time with us. Thank you once more for choosing us, and we look forward to seeing you again the next time you are in town.Respectfully,Trish IngramGeneral Manager

8/10 Bien

Cheryl

Voyage en couple
Great location, great staff. Handicap room spacious although shower easy to overflow - be careful-and it could use a shelf in the bathroom for travel toiletries.
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 8 mai 2024
Dear Cheryl, Thank you for being our guest at Clarion Inn Asheville Airport and for your kind feedback. We are pleased that your overall stay was satisfying and that you loved our convenient location. We are also glad that you enjoyed the service provided by our associates as well as our comfortable accommodations. However, we are sorry for any inconvenience you had with the bathroom, and we will share your comments appropriately. We appreciate your patience and hope you will revisit us again soon.Respectfully,Trish IngramGeneral Manager

6/10 Satisfaisant

Terese, Las Vegas

Les points forts : Personnel et service
Les points faibles : Propreté et équipements
This hotel had excellent reviews and an indoor pool so I gave it a try. First I want to say I arrived at 10:30 PM. The gentleman at the front desk was very kind and extremely helpful. When I got up to my room I was unable to use the TV because of inability to connect to the Internet. They were new smart TVs and hadn’t been set up and maintenance had left. He put me in a new room and the remote was missing, he sent me to a third room which appeared OK until after he left, I noticed a bowl of dried fruit loops sitting on one of the surfaces. The lampshade was crooked and dented. I was too tired to deal with it by the point it was 11:15 PM. The next morning i noticed dried sticky sugar on the bathroom sink. I went to use the indoor pool and there was stuff floating in it. Along with dirty towels not picked up. It was disappointing. I was only there for an overnight and made the best of it. I’m not super fussy but my thoughts on hotels -it doesn’t need to be fancy but it is important to be clean and cozy.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Terese, Thank you for choosing us. We are disappointed to know about the issues that you had regarding the cleanliness in your room. Your comments are valuable to us and we will share them appropriately with our team to avoid such instances in the future. On a positive note, We are grateful to you for the kind comments regarding our friendly front desk associate. We would welcome another opportunity to show you this does not meet our high standards and we hope to see you the next time you visit the area.Respectfully,Trish IngramGeneral Manager

10/10 Excellent

Sharon

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Staff was excellent! Bed was comfortable but the room was not clean.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 6 mai 2024
Dear Sharon, We are so pleased to read how happy you were with our fantastic associates and comfortable beds. However, we are sorry for the cleanliness concerns that you had in your room and we will share your feedback appropriately. Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at Clarion Inn Asheville Airport, and we hope to welcome you back soon for another enjoyable visit.Respectfully,Trish IngramGeneral Manager

10/10 Excellent

Jorge

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent for families
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 6 mai 2024
Dear Jorge, Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We work hard to provide an outstanding experience to every guest, so we appreciate you letting us know we are doing just that. Thank you once more for choosing us, and we hope to see you again the next time you are in town.Respectfully,Trish IngramGeneral Manager

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean hotel with friendly staff. It must be new as property signage is almost missing - no 'visible' hotel sign.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 5 mai 2024
Dear Mark, Thank you for your review of Clarion Inn Asheville Airport. We are pleased you enjoyed the courteous service provided by our associates and that you found our hotel to be completely spotless. However, we regret the concern you outlined. We have taken note of your feedback and it will be conveyed to our team. It was a pleasure hosting your visit, and we do hope you will return soon.Respectfully,Trish IngramGeneral Manager

10/10 Excellent

Athena M.

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Airport shuttle service was excellent. Comfy room and surroundings
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 3 mai 2024
Dear Athena, Thank you for staying at Clarion Inn Asheville Airport and for your kind feedback. We are pleased we exceeded your expectations and that our well-appointed room and shuttle service were the highlights of your stay. Thank you once again; it will be our pleasure to welcome you back on your next visit to Asheville. Respectfully,Trish Ingram,General Manager

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place and super clean!
Séjour de 1 nuit en avril 2024
Réponse de Carmella Sharpton General Manager le 25 avr. 2024
Dear Kimberly, We want to thank you for choosing to stay with us at Clarion Inn Asheville Airport. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super clean and very comfy beds!
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Elizabeth, Thank you for your recent stay at Clarion Inn Asheville Airport. We are pleased you enjoy our comfortable beds. Thank you once more for choosing us, and we hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

JOAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Carmella Sharpton General Manager le 24 avr. 2024
Dear Joan, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Clarion Inn Asheville Airport. We look forward to welcoming you back on your next visit!Respectfully,Carmella SharptonGeneral Manager

6/10 Satisfaisant

Cortland

Séjour de 3 nuits en avril 2024
Réponse de General Manager le 4 mai 2024
Dear Cortland, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to rate your visit. We are always grateful for feedback that helps us better serve our guests. Thank you again for your business, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.Respectfully,Trish Ingram,General Manager

10/10 Excellent

Renee, Dallas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Even though you get a great view of the airplanes on the runway, you cannot hear the planes.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Renee, Thank you for choosing to stay with Clarion Inn Asheville Airport. We are thrilled to hear that you are enjoying the fantastic view of the airplanes on the runway from our hotel! Despite the proximity to the runway, we are delighted to know that you can still enjoy a peaceful and quiet stay without any disturbance from the airplane noise. Your comfort and satisfaction are our top priorities, and we are glad that you are having a positive experience with us. We look forward to hosting you on a future visit.Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Yahn

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a simple but critical situation with our stay. The manager was informed and helped out emencely. She solved the problem and made our stay that much better. I would recomend a stay at this hotel to anyone.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear Yahn, Thank you for your recent stay at Clarion Inn Asheville Airport. I apologize for the concerns you had during your time with us; however, I am pleased to know that it was resolved to your satisfaction. It is always great to hear when a guest has thoroughly enjoyed their stay with us. Thank you once more for recommending us to other travelers, and I hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is my 3rd time staying here. Close to everything you need!
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 4 avr. 2024
Dear Patrick, Thank you for making Clarion Inn Asheville Airport your home away from home. We appreciate you taking the time to point out all of the wonderful aspects of your stay. We love that our prime location close to the airport, restaurants, and outlets allows our guests to experience everything Asheville has to offer. It was a pleasure hosting your visit, and we do hope you will return soon!Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very affordable and great quality hotel. Clean and upscale in appearance with a fantastic Mexican restaurant attached called Blue Agave. 3 minutes from the airport.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Patrick, Thank you for the excellent review of your stay at Clarion Inn Asheville Airport. We are pleased to read that you loved our well-maintained property and found us at a great value. We appreciate all your feedback and hope to see you soon.Respectfully,Carmella Sharpton,General Manager

8/10 Bien

Alan Roy

Les points forts : Propreté, personnel et service, équipements
Front desk staff was very nice at check-in (I can't recall her name but a young woman with a German accent and Greek name was very friendly and helped point me to the best parking position for me to unload my luggage close to my room). Room was clean and quiet.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 31 mars 2024
Dear Alan, Thank you for reviewing your recent stay at Clarion Inn Asheville Airport. We are delighted to hear that our associates provided exceptional service during check-in and that you found your room immaculate and peaceful. We strive to create a welcoming and serene environment for all our guests and look forward to the opportunity of hosting you again in the future.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

William

Les points forts : Propreté et personnel et service
Hotel is showing its age a bit but overall very nice. Staff was amazing and the proximity to the airport can’t be beat!! A nice surprise was the affordable on site long term parking.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 29 mars 2024
Dear William, Thank you for staying with us at Clarion Inn Asheville Airport. We are glad that you loved our proximity to the airport. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We have also taken note of your additional feedback and will share your comments appropriately. Thank you again for staying with us; we hope you will return every time you visit Asheville!Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Otis

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great value. Very nice property, staff very friendly and helpful and very reasonable.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 24 mars 2024
Dear Otis, Thank you for choosing Clarion Inn Asheville Airport and sharing your experience. Conveniently located, it is our pleasure to offer thoughtful hospitality at an excellent price. We also appreciate you mentioning our well-maintained property. It was a pleasure to host you, and we look forward to your return visit. Respectfully,Carmella Sharpton,General Manager

4/10 Médiocre

JENNIFER

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 24 mars 2024
Dear Jennifer, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Respectfully,Carmella Sharpton,General Manager

8/10 Bien

barb

Séjour de 4 nuits en mars 2024
Réponse de General Manager le 11 avr. 2024
Dear Barb, Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We work hard to provide an outstanding experience to every guest, so we appreciate you letting us know we are doing just that. Thank you once more for choosing us, and we hope to see you again the next time you are in town.Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Stephen

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was delicious and well maintained. Everyone was so friendly and helpful.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 19 mars 2024
Dear Stephen, Thank you for staying with us at Clarion Inn Asheville Airport. It is excellent to know you enjoyed so many aspects of our hotel, especially our complimentary breakfast. Our entire team works hard to ensure each guest's stay is perfect in every way, so we will be sure to share your compliments with our team. It was a pleasure hosting your visit, and we look forward to seeing you again soon.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

C

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 19 mars 2024
Dear Guest, Thank you for rating your stay at Clarion Inn Asheville Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Respectfully,Carmella SharptonGeneral Manager

6/10 Satisfaisant

Jason

Voyage en couple
Les points forts : Personnel et service
Hotel was very convenient for airport, shuttle free and bookable in advance. Breakfast was decent, lots of options. Staff were friendly and helpful. Property was dated but everything perfectly functional and clean. Second night of stay they had a complete hotel wide power cut due to external reasons and they suggested Wingate (sister hotel) nearby. Good customer care!
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 18 mars 2024
Dear Jason, Thank you for reviewing your stay at our hotel. We regret any inconvenience due to the power cut. But on a positive note, we are glad you liked the alternative we suggested. We are also glad that you loved our location, well-kept property, and our breakfast offerings. We also appreciate you mentioning our friendly associates. . We hope you will choose to stay with us again the next time you are in the area.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 12 mars 2024
Dear Michael, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Clarion Inn Asheville Airport, and we look forward to welcoming you back soon. Respectfully,Carmella Sharpton,General Manager

4/10 Médiocre

Greg

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We paid premium dollars for a hotel with chipped and peeling paint in our room, ugly common areas and a poorly marked and lit parking lot. I don't recommend.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 mars 2024
Dear Greg, Thank you for your honest evaluation. We apologize that the condition of your room did not meet your expectations and for the inconvenience it caused. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We are grateful for your patience and hope that you will visit with us again.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Elmer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff is always helpful and friendly. The shuttle service to the airport is always on time.
Séjour de 1 nuit en mars 2024
Réponse de GENERAL MANAGER le 7 mars 2024
Dear Elmer, Thank you for choosing Clarion Inn Asheville Airport. We strive to give each guest a comfortable and fulfilling stay, and we love that you had a wonderful visit. It is good to know you could take advantage of our complimentary shuttle service, a guest favorite! It was our pleasure serving you, and we look forward to providing you with another exceptional stay soon.Respectfully,Carmella Sharpton,General Manager

6/10 Satisfaisant

Eileen

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 8 mars 2024
Dear Eileen, Thank you for rating your stay. We regret if there were any issues that kept it from being perfect. We appreciate you choosing us and hope you will return for the exceptional experience for which we are known. Respectfully, Carmella Sharpton General Manager

10/10 Excellent

Tabitha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to check in, rooms and hallways are clean, and the staff were all very nice and welcoming.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 5 mars 2024
Dear Tabitha, It was a pleasure to host your visit to Asheville, and we thank you for choosing Clarion Inn Asheville Airport. We were thrilled to read about all of the great things you loved about your stay; we will be sure to share your generous compliments with our entire staff. We look forward to seeing you again soon! Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Erin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very friendly. Hotel does not look like much from the outside, but is well cared for and the breakfast is great!
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 5 mars 2024
Dear Erin, Thank you for staying with us at Clarion Inn Asheville Airport. We are delighted that you loved so many things about your visit, and we appreciate your generous praise for our accommodations and staff. It is also great to know you enjoyed our complimentary breakfast. Our entire team works hard to ensure each guest's stay is perfect in every way, so we will be sure to share your compliments with our food and beverage team. It was a true pleasure hosting your visit, and we hope to see you again soon.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

William, Beverly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super easy access to airport - 3 minutes!!
Séjour de 1 nuit en février 2024
Réponse de General Manager le 28 févr. 2024
Dear William, It was a pleasure to host your visit to Asheville, and we thank you for choosing Clarion Inn Asheville Airport. We were thrilled to read about all of the great things you loved about your stay; and loved our proximity to the airport. We look forward to seeing you again soon! Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

william

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de General Manager le 27 févr. 2024
Dear William, It was a pleasure to host your visit to Asheville, and we thank you for choosing Clarion Inn Asheville Airport. We were thrilled to read about all of the great things you loved about your stay; we will be sure to share your generous compliments with our entire staff. We look forward to seeing you again soon! Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Jeffrey

Séjour de 1 nuit en février 2024
Réponse de General Manager le 24 mars 2024
Dear Jeffrey, Thank you for being our guest at Clarion Inn Asheville Airport and sharing your excellent rating. We are delighted to know you enjoyed your stay with us, and we exceeded your expectations. It was a pleasure to host you, and we look forward to your next visit. Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Gerardine

Séjour de 2 nuits en février 2024
Réponse de General Manager le 24 mars 2024
Dear Gerardine, Thank you for the excellent rating for Clarion Inn Asheville Airport! We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Respectfully,Carmella SharptonGeneral Manager

8/10 Bien

Dalford

Voyage en groupe
Les points forts : Personnel et service
Good deal, bathroom not cleaned well, beds we’re comfortable
Séjour de 1 nuit en février 2024
Réponse de General Manager le 23 févr. 2024
Dear Dalford, Thank you for choosing Clarion Inn Asheville Airport. We are glad you had an overall pleasant experience and that our comfortable beds met your expectations. However, we sincerely apologize for the cleaning issues you had with your accommodations and the inconvenience it may have caused. We will share your remarks with our housekeeping team. Thank you again; we look forward to your next visit.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Juan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en février 2024
Réponse de Carmella Sharpton General Manager le 20 févr. 2024
Dear Juan, Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We work hard to provide an outstanding experience to every guest, so we appreciate you letting us know we are doing just that. Thank you once more for choosing us, and we hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

harold

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend getaway
Very nice and clean room, good breakfast too
Séjour de 1 nuit en février 2024
Réponse de Carmella Sharpton General Manager le 20 févr. 2024
Dear Harold, Thank you for staying with us at Clarion Inn Asheville Airport. It is great to know you enjoyed so many aspects of our hotel, especially our spotless accommodations and complimentary breakfast. Our entire team works hard to ensure each guest's stay is perfect in every way, so we will be sure to share your compliments with the appropriate teams.It was a true pleasure hosting your visit, and we hope to see you again soon.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Wesley

Séjour de 1 nuit en février 2024
Réponse de General Manager le 23 mars 2024
Dear Wesley, We are thrilled you had an excellent stay at Clarion Inn Asheville Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Freddy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazon Receptionist very, room was big and very comfortable, services was amazing, we will go back again
Séjour de 1 nuit en février 2024
Réponse de General Manager le 7 févr. 2024
Dear Freddy, Thank you for reviewing your recent stay at Clarion Inn Asheville Airport. We are pleased to know we exceeded your expectations and appreciate you mentioning our thoughtful hospitality and comfortable accommodations. We are grateful for your comments and look forward to welcoming you again.Respectfully,Carmella Sharpton,General Manager

8/10 Bien

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de General Manager le 5 févr. 2024
Dear Danielle, Thank you for choosing Clarion Inn Asheville Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Quick overnight trip. Great location, room. No issues
Séjour de 1 nuit en janvier 2024
Réponse de Carmella Sharpton General Manager le 20 janv. 2024
Dear Daniel, Thank you for choosing Clarion Inn Asheville Airport for your recent accommodations. We are delighted that you loved so many things about your visit, and we appreciate your generous praise for our location and accommodations. Thank you again for staying with us; we hope you will return every time you visit Asheville!Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Kenneth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value! Everything was first rate. Staff was very cordial, room was comfortable, breakfast was excellent as was the on-site Mexican restaurant. Would highly recommend this property.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 18 janv. 2024
Dear Kenneth,Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We appreciate you mentioning our excellent service, affordable rates, well-appointed rooms, and breakfast. Thank you for recommending us, and we hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

8/10 Bien

Amy M

Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 12 janv. 2024
Dear Amy, Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has overall enjoyed their stay with us. Thank you once more for choosing us, and we hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Douglas

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
All was good
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 11 janv. 2024
Dear Douglas, Thank you for your recent stay at the Clarion Inn Asheville Airport and for posting such a great rating. It is a pleasure to know we exceeded all of your expectations! We enjoyed having you as our guest, and we hope to see you again on your next trip. Respectfully,Carmella SharptonGeneral Manager

8/10 Bien

Kortney

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 9 janv. 2024
Dear Kortney, Thank you for your recent stay at the Clarion Inn Asheville Airport and for posting a nice rating. It is a pleasure to know we exceeded most of your expectations. We enjoyed having you as our guest, and we hope to see you again on your next trip. Respectfully,Carmella SharptonGeneral Manager