Avis sur Mövenpick Resort & Residences Aqaba
Mövenpick Resort & Residences Aqaba
King Hussein Street, P.O Box 678, Aqaba
Avis
8,8
Excellent
8,8/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
7 mars 2023
Séjour de 2 nuits en mars 2023
Réponse de Sami Ounalli, General Manager le 29 mars 2023
Dear Katia,Thank you for taking the time and trouble to post your review.At Movenpick we all take great pride in providing our guests with the highest standards of service, therefore I am very disappointed to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies.Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues.Thank you for the gift of your feedback and we hope to have the opportunity to warmly welcome you again back to our resort in Aqaba.Best regards,Sami OunalliGeneral Manager
8/10 Bien
thomas
28 nov. 2022
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
5* service but not 5* amenities
thomas
Séjour de 2 nuits en novembre 2022
Réponse de Sami Ounalli, General Manager le 3 déc. 2022
Dear Thomas,Thank you for visiting us recently, and for taking the time in posting your feedback. We sorry to hear your stay with us did not meet your expectations . Guest satisfaction is our main priority, and we make every effort to maintain both high standards in our products and services please be assured we have taken your comments seriously and will work with our teams to rectify these issues.We wish to get the opportunity of welcoming you back again, so that you would have a better experience with us.Kind Regards,Sami Ounalli General Manager
6/10 Satisfaisant
francine
25 mars 2022
francine
Séjour de 1 nuit en mars 2022
Réponse de Sami Ounalli le 29 avr. 2022
Dear Francine,
Thank you very much for taking the time to review us following your recent stay in our resort.
We hope you give us more details on your satisfactory ratings for us to know the areas that we can improve further.
Looking very much forward to welcoming you back here.
Best regards,
Sami Ounalli
General Manager
10/10 Excellent
Caroline
Voyage en famille
27 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Globalement, très bon séjour, merci !
Caroline
Séjour de 3 nuits en décembre 2021
Réponse de Sami Ounalli le 28 déc. 2021
Dear Caoline,
Thank you very much for taking the time to fill the online survey after your recent visit to our resort.
We were very pleased to welcome you and to know from your 10/10 evaluation that you enjoyed your stay with us as the satisfaction of our guests is our top priority.
We hope to welcome you back to our resort.
Best regards,
Sami Ounalli
General Manager
8/10 Bien
Djamel
Voyage en famille
26 déc. 2021
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Djamel
Séjour de 1 nuit en décembre 2021
Réponse de Sami Ounalli le 28 déc. 2021
Dear Djamel,
Thank you very much for taking the time to fill the online survey after your recent visit to our resort.
We were very pleased to welcome you and to know from your evaluation that you enjoyed your stay with us as the satisfaction of our guests is our top priority. Please rest assured that we also take your constructive comment in consideration to work on improvements.
We hope to welcome you back to our resort.
Best regards,
Sami Ounalli
General Manager
8/10 Bien
Voyageur vérifié
Voyage en couple
8 mars 2020
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de T.A. le 8 mars 2020
Dear Guest,
It was a joy having you in our resort and we are glad that we were able to provide you with a high level of services and enjoyable stay. At the same time, we would like to assure you that your remarks have been well received, noted and taken into consideration.
It will be a pleasure welcoming you back and I am definite that the team is looking forward to it.
Best regards,
Tatyana Atanasova
General Manager
10/10 Excellent
Janique
1 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zéro faute....très bel endroit
Janique
Séjour de 1 nuit en février 2020
Réponse de T.A. le 2 mars 2020
Very well located hotel .... a beautiful establishment, very friendly staff .... very comfortable bedding ...
Dear Janique,
Thank you very much for taking the time to appreciate your stay. We were pleased to know that your experience at Movenpick Resort & Residences Aqaba was delightful and you enjoyed your stay with us.
We are looking forward to welcoming you back again.
Best wishes
Tatyana Atanasova
General Manager
10/10 Excellent
Nourdine
21 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PARFAIT !!
Nourdine
Séjour de 2 nuits en février 2020
Réponse de T.A. le 23 févr. 2020
Everything was perfect! Upgrade to a highly appreciated suite! Large room, superb swimming pools and jacuzzis! The gym is a bit dated but very appreciable! Breakfast with a large selection and very good !! We absolutely loved staying at this hotel !! A small flat for the pick up from/to the airport which is only for Air Jordania travellers.
Dear Nourdine,
Thank you for taking the time to share your great feedback. It gives us pleasure to learn that your stay was wonderful and you consider our private beach and swimming pools great.
Please always keep us in mind in your future travel plans. The team and I will be delighted to have you again anytime.
With warm regards,
Tatyana Atanasova
General Manager
8/10 Bien
didier
Voyage en famille
31 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
didier
Séjour de 6 nuits en décembre 2019
Réponse de T.A. le 1 janv. 2020
Dear Didier,
Thank you for taking the time to appreciate your stay. We were pleased to know that your experience was delightful and you enjoyed your stay at the resort. We look forward to welcoming you again.
Best wishes,
Tatyana Atanasova
General Manager
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
29 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en décembre 2019
Réponse de Tatyana Atanasova General Manager le 29 déc. 2019
Thank you very much for your evaluation of our hotel. I am pleased to know that you enjoyed your stay with us. It's something we're proud of , we appreciate your feedback. Hope to see you again as a hotel guest. Sincerely,
10/10 Excellent
Voyageur vérifié
14 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de T.A. le 15 déc. 2019
Dear Guest,
Thank you for taking the time to appreciate your stay. We were pleased to know that your experience was delightful and you enjoyed your stay at the resort. We look forward to welcoming you again.
Best wishes
Tatyana Atanasova
General Manager
10/10 Excellent
Laurent
Voyage en famille
19 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laurent
Séjour de 1 nuit en novembre 2019
Réponse de T.A. le 19 nov. 2019
Dear Laurent,
Thank you so much for rating your stay with the perfect score!
I am delighted that you were impressed with our excellent resort and services. It is with great pleasure that I will share your perfect rating with my team that will be thrilled to welcome you back again in the near future.
Kind regards
Tatyana Atanasova
General Manager
10/10 Excellent
Dominique
Voyage en groupe
12 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel sympa
Dominique
Séjour de 4 nuits en novembre 2019
Réponse de T.A. le 12 nov. 2019
Dear Dominique,
Thank you for taking the time to share your feedback with us. We were glad to hear back from you and highly appreciate your useful remarks.
With best regards,
Tatyana Atanasova
General Manager
10/10 Excellent
Voyageur vérifié
11 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel Hotel a Aqaba
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Réponse de T.A. le 11 nov. 2019
Dear Guest,
It was a pleasure to see that your vacation at Movenpick Resort & Residence Aqaba was wonderful and we managed to contribute to your lovely impression and memories. Thank you for taking from your time to share your favourite moments.
Thank you once again for choosing Movenpick to host your stay in Aqaba and we hope to welcome you back very soon.
With best wishes.
Tatyana Atanasova
General Manager
10/10 Excellent
Floupita, Geneva
Voyage en groupe
1 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Floupita
Séjour de 2 nuits en octobre 2019
Réponse de T.A. le 2 nov. 2019
Dear Floupita,
We would like to thank you for the full mark rating you've given our resort which I believe is a real reflection of how your stay had been with us. We are delighted that you enjoyed your time with us and that we were able to live up to your expectations.
Please always keep us in mind in your future travel plans. The team and I will be delighted to have you again anytime.
Best regards,
Tatyana Atanasova
General Manager
8/10 Bien
Voyageur vérifié
12 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hotel
Voyageur vérifié
Séjour de 2 nuits en septembre 2019
Réponse de T.A. le 12 sept. 2019
Hotel great location, accommodating and welcoming, clean room and value for money at the top
Dear Guest,
It was such a delight to read your fantastic feedback about our lovely resort and the amazing services. Receiving recognition like yours is a true reward and we were pleased to see that our esteemed guests have enjoyed their stay with us.
Thank you once again for choosing Movenpick Aqaba for your home away from home and for recommending our marvelous resort to the other travellers. We are looking forward to welcoming you back in the near future.
With warm regards,
Tatyana Atanasova
General Manager
8/10 Bien
Samira
3 sept. 2019
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Samira
Séjour de 4 nuits en août 2019
Réponse de T.A. le 4 oct. 2019
Dear Samira,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Tatyana Atanasova
General Manager
8/10 Bien
Voyageur vérifié
29 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en août 2019
Réponse de T.A. le 4 sept. 2019
The lobby is immaculate, very clean and well-appointed. The restoration is perfect and well-stocked.
Dear Guest,
Thank you for your great feedback. We were pleased to read how much you enjoyed your stay with us and at the same time to receive your kind recognition about the efforts of our helpful staff that strives for providing the guests with the best 5-star experience.
Thank you once again for choosing Movenpick Resort & Residences Aqaba and we hope to see you back again very soon.
With warm regards,
Tatyana Atanasova
General Manager
8/10 Bien
Alexane
5 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel!
Alexane
Séjour de 2 nuits en août 2019
Réponse de T.A. le 5 août 2019
Very good hotel! Breakfast very complete and good! Room a little disappointing for a 5 star but still very clean and comfortable.
Dear Alexane,
Thank you for taking the time to share your feedback with us. We would like to assure you that it was well-received and noted. We were also glad to see that you rated us with a high score that indicates your time at Movenpick Resort&Residences was enjoyable.
Thank you for being our valued guest and we hope to welcome you back again.
With kind regards,
Tatyana Atanasova
General Manager
4/10 Médiocre
Voyageur vérifié
3 mai 2019
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Réponse de Dan Benzaquen le 6 mai 2019
Dear Guest,
Thank you for reviewing us, we hope we will have the opportunity to welcome you back again and hope next time we will be able to meet your expectation.
Best regards,
Dan Benzaquen
General Manager
8/10 Bien
MANUELLA
22 avr. 2019
Les points forts : Propreté, personnel et service, confort de la chambre
MANUELLA
Séjour de 1 nuit en avril 2019
Réponse de Dan Benzaquen le 23 avr. 2019
Dear Manuella,
Thank you for rating your recent experience with us, we really hope that you enjoyed your stay and looking very much forward to see you again very soon.
Best Regards
Dan Benzaquen
General Manager
10/10 Excellent
Benjamin
25 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Benjamin
Séjour de 2 nuits en janvier 2019
Réponse de Resort Management le 26 janv. 2019
Dear Benjamin,
Greetings from Movenpick Resort & Residences Aqaba! I would like to thank you for the perfect rating you've given our resort and I hope the score was a true reflection of how your stay had been.
Please always consider visiting us. The team and I will be very happy to see you again.
Best regards,
Dan Benzaquen
General Manager
8/10 Bien
Michael
3 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michael
Séjour de 2 nuits en octobre 2018
Réponse de Resort Management le 4 nov. 2018
Dear Michael,
Greetings from Movenpick Resort & Residences Aqaba! I am happy to receive your positive rating for our resort which we hope is a reflection of your pleasant stay with us.
We look forward having you again. The team and I will be very happy to see you back.
Best regards,
Dan Benzaquen
General Manager
10/10 Excellent
GREGORY
8 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel
GREGORY
Séjour de 2 nuits en juin 2018
Réponse de Dan Benzaquen General Manager le 10 juin 2018
Dear Gregory,
Thank you for sharing your feedback about our resort. I am very happy that overall you liked Movenpick Aqaba. I took a note of your comments and this will be immediately discussed with our Recreations Manager.
We look forward welcoming you back which we hope will be soon.
Best Regards,
Dan Benzaquen
General Manager
10/10 Excellent
jean-michel
19 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jean-michel
Réponse de Dan Benzaquen General Manager le 19 avr. 2018
Dear Jean-Michel,
Thank you for sharing your positive feedback. Please visit us again. The team looks forward to your return.
Best regards
Dan Benzaquen
General Manager
10/10 Excellent
jean-michel
19 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel de grande classe
jean-michel
Réponse de Dan Benzaquen General Manager le 19 avr. 2018
Dear Jean-Michel,
Thank you for sharing your positive feedback. Please visit us again. The team looks forward to your return.
Best regards
Dan Benzaquen
General Manager
10/10 Excellent
Saadi
3 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience
Saadi
Séjour de 2 nuits en octobre 2017
Réponse de Roxanne Yanzon le 5 nov. 2017
Dear Saadi,
Thank you so much for taking part of your valuable time to share your recent experience with us, we are delighted to learn that you enjoyed your stay with us and appreciate your kind words towards our service, as such we will be looking very much forward to welcoming you back in the future here in Movenpick Resort & Residences Aqaba.
Best regards,
Maria Lamarche
Hotel Manager
10/10 Excellent
Frank
9 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
Frank
Séjour de 2 nuits en août 2017
Réponse de Roxanne Yanzon le 12 août 2017
Madame, Monsieur,
Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!
Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
Maria Lamarche
Directeur de l'hôtel
10/10 Excellent
Voyageur vérifié
13 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de General Manager le 19 nov. 2016
Dear Guest,
Thank you very much for the five star ratings given and we hope to have another opportunity to welcome you again.
Best regards,
Executive Office
10/10 Excellent
Voyageur vérifié
11 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de General Manager le 17 oct. 2016
Dear Guest,
Thank you for sharing this 5 star rating review with us, we look forward to welcoming you back again soon.
Best regards,
Executive Office
10/10 Excellent
PAUL, Paris
12 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PAUL
Réponse de General Manager le 19 sept. 2016
Madame, Monsieur,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
10/10 Excellent
LEPELTIER, France
15 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
parfait
LEPELTIER
Réponse de General Manager le 23 août 2016
Madame, Monsieur,
Nous vous remercions de l'examen que vous avez laissé à notre hôtel.
Nous sommes ravis que vous avez apprécié votre séjour et espérons vous revoir très bientôt.
Meilleures salutations,
Bureau exécutif
8/10 Bien
Voyageur vérifié
18 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Roxanne Yanzon le 23 juil. 2016
Dear Guests,
Thank you so much for your review, we highly appreciate your recommendation towards our service, rooms and restaurants, as such we look very much forward on welcoming you again.
Best regards,
Executive Office
8/10 Bien
Mohamed
13 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mohamed
Réponse de Salwa AbuHyja le 26 mars 2016
Madame, Monsieur,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
10/10 Excellent
Mehdi, lyon
21 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
super sejour
Mehdi
Réponse de Salwa AbuHyja le 26 déc. 2015
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely yours,
Executive Office
8/10 Bien
Voyageur vérifié
16 août 2015
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour Aqaba
Voyageur vérifié
Réponse de Salwa AbuHyja le 17 oct. 2015
Greetings from, Aqaba,
Thank you for taking the time to post a review of our property. We are happy that you enjoyed your stay with service provided and beach. On the other hand, we do apologise for the shortfalls you described. We will be sure to share your feedback with our team to ensure that future guests don't walk away feeling so discontented.
We'd love to welcome you back.
Sincerely yours,
Salwa Abu Hyja
Executive Office
2/10 Horrible
Voyageur vérifié
6 juil. 2015
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Salwa Abuhyja le 9 juil. 2015
Dear Valued Guest,
We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for sharing your experience with others!
We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.
Sincerely yours,
Salwa Abuhyja
Executive Office
10/10 Excellent
Carlos
29 juin 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carlos
Réponse de Stefan Keel le 30 août 2014
Greetings from Aqaba,
We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Hotels.com.
We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.
We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.
Thanking you for your continued loyalty, we remain,
With best regards,
10/10 Excellent
Dominique, PARIS
10 juin 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptionnel
Dominique
Réponse de Stefan Keel le 3 janv. 2015
Greetings from Aqaba,
We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia.
We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.
We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.
Thanking you for your continued loyalty, we remain,
With best regards,
8/10 Bien
Jean-Noel, France
1 mai 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel
Jean-Noel
Réponse de Stefan Keel le 5 juil. 2014
Greetings from Aqaba,
We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia.
We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.
We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.
Thanking you for your continued loyalty, we remain,
With best regards,
10/10 Excellent
Abdelhamid, lille
9 mars 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel pied dans l'eau de grande classe
Abdelhamid
10/10 Excellent
Zahra, Thionville
10 sept. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zahra
Réponse de Stefan Keel le 18 janv. 2014
Dear Valued Guest,
We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia.
We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.
We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.
Thanking you for your continued loyalty, we remain,
With best regards,
4/10 Médiocre
GSC, USA
14 juil. 2013
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Terrible service
GSC
Réponse de Stefan Keel le 18 janv. 2014
Dear Valued Guest,
We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia.
Careful note has been taken of your comments, which you have encountered during your stay at our resort. It goes without saying that we have discussed this matter with the concerned Executives, who will look into this matter and take immediate actions.
We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.
Thanking you for your continued loyalty, we remain,
With best regards,
6/10 Satisfaisant
Voyageur vérifié
18 mai 2013
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Hotel très joli qui a veilli
Voyageur vérifié
Réponse de Stefan Keel le 17 mai 2014
Dear Valued Guest,
We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia.
Careful note has been taken of your comments, which you have encountered during your stay at our resort. It goes without saying that we have discussed this matter with the concerned Executives, who will look into this matter and take immediate actions.
We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.
Thanking you for your continued loyalty, we remain,
With best regards,
8/10 Bien
Zidanou, france
6 mai 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sympa
Zidanou
Réponse de Stefan Keel le 1 févr. 2014
Dear Valued Guest,
We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia.
We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.
We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.
Thanking you for your continued loyalty, we remain,
With best regards,
10/10 Excellent
famille denizot
2 mars 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
emplacement parfait au bord de la mer
famille denizot
Réponse de Stefan Keel le 18 janv. 2014
Dear Valued Guest,
We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia.
We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.
We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.
Thanking you for your continued loyalty, we remain,
With best regards,
10/10 Excellent
Daniel, Lausanne, Suisse
9 août 2010
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel Moevenpick Resort at Aqaba
Daniel
Réponse de Stefan Keel le 8 mars 2014
Dear Valued Guest,
We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia.
We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided.
We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times.
Thanking you for your continued loyalty, we remain,
With best regards,
10/10 Excellent
Rizwan Sadiq Mohammed
Voyage en couple
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rizwan Sadiq Mohammed
Séjour de 1 nuit en février 2024
Réponse de Sami Ounalli, General Manager le 9 mars 2024
Dear Rizwan, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards
10/10 Excellent
amirah
Voyage en famille
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
amirah
Séjour de 3 nuits en mars 2024
Réponse de Sami Ounalli, General Manager le 9 mars 2024
Dear Amirah, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards
8/10 Bien
Akram, Edmond
Voyage en famille avec de jeunes enfants, Voyage en famille
30 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Akram
Séjour de 3 nuits en janvier 2024
Réponse de Sami Ounalli, General Manager le 9 mars 2024
Dear Akram, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards