2 piscines extérieures, parasols de plage, chaises longues

Avis sur Tanoa Tusitala Hotel

4 out of 5
Tanoa Tusitala Hotel
Beach Road Sogi, Apia

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 175 avis sur 467." "
Note des voyageurs de 8 (Bien), d’après 182 avis sur 467." "
Note des voyageurs de 6 (Satisfaisant), d’après 72 avis sur 467." "
Note des voyageurs de 4 (Médiocre), d’après 27 avis sur 467." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 467." "

8,4/10

Propreté

8,4/10

Personnel et service

8,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Melanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2018

10/10 Excellent

Emmanuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très accueillant
Personnel très amical, les gens locaux aiment beaucoup le contact, l’hotel est bien situé, proche du centre, propre, les chambres sont spacieuses.
Séjour de 8 nuits en janvier 2018

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
Hotel satisfaisant mais il faut faire attention quand vous faites le check out parce que il y a beaucoup d'erreur dans la facture !!!

10/10 Excellent

Phillip

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was a first time in Samoa for me, so we stayed at tanoa last 3nights and man what an experience, it was beautiful,I loved that it wasn't over the top and it felt grounded and you could just feel that it was so cultured, best thing as well is that it's close to town be even better once the new markets done 👍, definitely coming back here next time 🙂
Séjour de 3 nuits en mai 2024

8/10 Bien

Bridgett

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Staff was very lovely, friendly and welcoming. Breakfast was very good, had the best omelette every morning. The only issue we had was the hot water wasnt working so had cold showers we did notify reception and they said they would get maintenance to have alook at the shower. Overall lovely stay here at the hotel, very short walk to town which was very handy.
Séjour de 4 nuits en mai 2024
Réponse de Reservations le 25 mai 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

8/10 Bien

Arab, Paris

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice hotel, green areas, feel in country side. room cleaning could be improved.
Séjour de 5 nuits en mai 2024
Réponse de Reservations le 22 mai 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

K Lillian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed Fiafia night, the show/entertainment but especially the Samoan food on offer.
Séjour de 8 nuits en mai 2024
Réponse de reservations le 22 mai 2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Emerly L

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a lot of our family staying here at Tanoa and let me say our experience was just amazing! Everyone here is so friendly and very helpful. The AC is one of the best, nice and cool air. Every staff was so friendly and helpful. The ladies cleaning our room always made it feel so much cleaner every time we came back to our room. We will definitely come back and stay here at Tanoa!
Séjour de 6 nuits en mai 2024
Réponse de Monita le 13 mai 2024
Talofa,Thank you for giving us a perfect rating and appreciating our staff. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Melanie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely resort within walking distance to town. Staff are so friendly and helpful. Rooms are large, modern and very clean. Would definitely stay here again and highly recommend to anyone visiting Apia.
Séjour de 2 nuits en mai 2024
Réponse de Monita le 13 mai 2024
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

8/10 Bien

Iosefo

Les points forts : Propreté
Séjour de 2 nuits en mai 2024
Réponse de Monita le 7 mai 2024
Talofa Lava,Thank you for time and rating us the good review. We appreciate and we look forward to see you next time. Kind Regards,The management and staff of Tanoa Tusitala Hotel.

8/10 Bien

Ruby

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beds are comfortable and room is spacious. Very family friendly. Tiny flaw that can't be helped is shower and toilet are a bit outdated. Cleaners still do a great job maintaining cleanliness daily. Reception & kitchen staff were great & always on hand to help when needed.
Séjour de 3 nuits en avril 2024
Réponse de Monita le 14 avr. 2024
Talofa Lava Ruby,We appreciate your kind feedback. We are happy that you enjoyed your stay, and we are looking forward to having you again as a guest in our hotel. Our team is planning to schedule renovations in our rooms. We respect and thankful for your thoughts you shared with us. Kind RegardsThe Management and Staff of Tanoa Tusitala Hotel.

8/10 Bien

Urs

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel staff, specially Housekeeping, maintenance, waiters and Frontoffice were always very kind, helpfully. Breakfast: fresh fruit from the garden - but everyday the same (Papaya). For the "muesli" only "Weetaix" - no other grains for a change available - Hotel was full because of young Rugbyplayers from Japan, Fidji participating a tournament. When they are in/at the small pool, there's hardly any space left for "regular" hotelguests. As there is no shower available at the pool, I think the quality of the water after their swimming and playing just after their trainingroutines was no longer good. They also occupy the usually for breakfast intended room - so we had breakfast at the bar. Singing their "Haka" motivations-songs at 06am woke us up several days within a 7-days wasn't a recreation holidayexperience.
Séjour de 6 nuits en avril 2024
Réponse de Teresa le 13 avr. 2024
Talofa,Thank you for bringing this issue to our attention. We sincerely apologies for the inconvenience caused during your stayed with us. We will inform our management regarding this matter. Hope to hear from you again in future bookings to provide you the best experience you deserve. Kind Regards,Reservation Team

6/10 Satisfaisant

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tanoa is very nice for accomodation but they need to take a look at their Menu and update
Séjour de 7 nuits en avril 2024
Réponse de Monita le 10 avr. 2024
Talofa Paul,Thank you for your feedback. We appreciate that you have loved your stay with us. We will pass this message to our Executive Chef. Thank you and we hope to see you again.Kind regardsThe Management and staff of Tanoa Tusitala Hotel.

8/10 Bien

Mark

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Dining Food was very limited. Great breakfast
Séjour de 2 nuits en mars 2024
Réponse de Monita le 7 avr. 2024
Talofa LavaThank you for your feedback. We appreciate that you have loved our breakfast. Our team is working on the Dinner menu since we just had our new Executive Chef on board. We hope to see you next time. Kind RegardsThe management and staff of Tanoa Tusitala Hotel.

8/10 Bien

David Leo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Generally comfortable motel style room blocks with nice pool area and decent restaurant. No concerns re cleanliness, staff generally helpful and room serviced daily. With a hire car was able to see most of Savaii and Upolu
Séjour de 8 nuits en mars 2024
Réponse de Monita le 6 avr. 2024
Talofa David,Thank you for your feedback. We appreciate that you have loved your stay with us. Kind RegardsThe management and staff of Tanoa Tusitala Hotel.

10/10 Excellent

Gayleen & George

Séjour de 2 nuits en mars 2024
Réponse de Monita le 20 avr. 2024
Talofa Lava,Thank you for your positive feedback. We are glad that you have loved your stay with us. Kind regardsThe Management and staff of Tanoa Tusitala Hotel.

10/10 Excellent

Masahito

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Morning buffet and restaurant were very good.
Séjour de 3 nuits en mars 2024
Réponse de Monita le 19 mars 2024
Talofa Lava,Thank you so much for your nice feedback. We hope to see you again. Kind RegardsThe management and staff of Tanoa Tusitala Hotel

8/10 Bien

Murray and Allison

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient accommodation for all activities in Apia. Lovely staff who were very helpful.
Séjour de 7 nuits en mars 2024
Réponse de Monita le 16 mars 2024
Talofa Lava,We appreciate you lovely feedback. Thank you so much for staying with us and we are glad you enjoyed your stay. Kind Regards,The management and Staff of Tanoa Tusitala Hotel.

8/10 Bien

Laura, Victoria

Séjour de 4 nuits en mars 2024
Réponse de Monita le 4 avr. 2024
Talofa Lava Laura,Thank you for your feedback. We are glad that you have loved your stay with us. Hope to see you next time. Kind RegardsThe Management and staff of Tanoa Tusitala hotel.

6/10 Satisfaisant

tatsuki

Voyage d’affaires
Les points forts : Personnel et service
朝食会場は清潔で、ビュッフェに新鮮なサラダがあったためとても良かった。席についたらすぐ、コーヒーか紅茶を持ってきてくれるので、ホスピタリティも良いと感じた。 空港からの送迎リクエストは、ホテルではなくホテル併設のトラベルエージェントによる受付のため、少し複雑で予約がうまく出来なかった。
Séjour de 4 nuits en mars 2024
Réponse de Monita le 8 mars 2024
Talofa Lava TatsukiThank you so much for your feedback. We appreciate your time and we are glad you loved your stay with us. Airport transfer service is provided by the outsourced company who provides this service. Its good that they were able to assist you. We have passed the message to our Kitchen department regarding the breakfast spread. We look forward to welcome you again. Kind RegardsTanoa Tusitala Management Team.

10/10 Excellent

Masakazu

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2024
Réponse de Teresa le 26 févr. 2024
Talofa,Thank you for choosing to stay at Tanoa Tusitala. We appreciate your feedback and looking forward to hearing from you again in future bookings.

8/10 Bien

Paul

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en février 2024
Réponse de Teresa le 19 févr. 2024
Talofa Paul,Thank you for staying with us. We hope to hear from you in future bookings.

10/10 Excellent

Flo

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All the stuff was helpful and kind and hardworking
Séjour de 1 nuit en janvier 2024
Réponse de Teresa le 31 janv. 2024
Talofa Flo,Thank you for sharing your feedback and we glad that you have enjoyed your stay with the help from our staff. We hope to hear from you in future booking.

10/10 Excellent

Faaiuga

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Monita le 31 janv. 2024
Talofa Lava, We really appreciate your feedback. We will be happy to welcome you again to our shores. Faafetai lava

10/10 Excellent

Faatamalii

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Tanoa has really upgraded within a year & since Covid. Staff are lovely, breakfast is AMAZING with a cook who is there to make fresh eggs or omelettes. Their menu changes daily. My favourite was koko esi. We didn’t need to leave the hotel as the pool is available, aircon is really good & restaurant is open til 10:30pm. I have stayed at many hotels in Samoa & I can honestly say Tanoa is number 1 across all accomodation options in Samoa. I look forward to returning. The staff here are amazing & feel so much love for them because of their hospitality. 10/10 for us (family of 4-2 adults & 2 children)
Séjour de 2 nuits en janvier 2024
Réponse de Monita le 27 janv. 2024
Dear Faatamalii. Thank you for your review and for choosing our hotel. We are very pleased to hear that our staff made your stay pleasant. We are happy that you enjoyed your stay, and we are looking forward to having you again as a guest in our hotel.Faafetai lava. The Management and Staff of Tanoa Tusitala Hotel.

8/10 Bien

Christy

Les points forts : Propreté et personnel et service
Beautiful
Séjour de 2 nuits en janvier 2024
Réponse de Teresa le 25 janv. 2024
Talofa,Thank you for choosing Tanoa hotel and hope to hear from you in future bookings. Regards,Reservation Team

8/10 Bien

Shayne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its fine if you need to stay in Apia. Good air conditioning in the room, which offset the high humidity. Staff were pleasant.
Séjour de 7 nuits en janvier 2024
Réponse de Teresa le 25 janv. 2024
Talofa,Thank you for sharing your feedback and appreciate choosing Tanoa hotel for your stayed. Regards,Reservation Team

10/10 Excellent

Faialofa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Teresa le 25 janv. 2024
Talofa Faialofa, Thank you for choosing to be stayed at Tanoa hotel and we hope that we provide you the best experience possible. Regards,Reservation Team

4/10 Médiocre

Pesamino

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place needed to upgrade. The swimming was very hot.
Séjour de 3 nuits en janvier 2024
Réponse de Monita le 17 janv. 2024
Talofa Lava, Thank you for your feedback. Our team is working on the upgrade plans. We hope to see you again. Faafetai lava

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved the service. Rooms were very spacious. Clean area at all times, food was minimal but still very good. Breakfast was lovely.
Séjour de 1 nuit en janvier 2024
Réponse de Monita le 14 janv. 2024
Talofa Lava,We appreciate your feedback. Your Feedback will help our staff to motivate and bring improvement in customer service. We hope to see you again. Faafetai lava.

8/10 Bien

Tyfaina

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en janvier 2024
Réponse de Monita le 14 janv. 2024
Talofa Lava,Thank you so much for your feedback. We hope to see you again.Faafetai lava.

10/10 Excellent

Arieta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
had a good time here
Séjour de 2 nuits en janvier 2024
Réponse de Monita le 18 janv. 2024
Talofa Lava,Thank you so much for your feedback. We hope to see you again. Faafetai lava.

8/10 Bien

Tony

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the people and the service was really good. I enjoyed staying at the Tanoa and i would definitely stay agin!
Séjour de 2 nuits en janvier 2024
Réponse de Ronil le 12 janv. 2024
Talofa Tony,Thank you for taking the time to share your feedback about your recent stay at Tanoa.we appreciate your valuable input and are delighted to hear that you enjoyed your stay.once again, we appreciate your valuable feedback and for choosing Tanoa for your stay. It was our pleasure to have you as our guest, and we hope to welcome you back in the near future.Warm RegardsManagement TeamTanoa Tusitala Hotel

8/10 Bien

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Monita le 12 janv. 2024
Talofa Lava,Thank you for your feedback.We hope to see you again.Faafetai lava

8/10 Bien

Kayla

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at the Tanoa were amazing. They were professional, friendly and always available to answer our questions without frustration. The only feedback I would provide is for the towels in the room as these were minimal for a room of 4 people.
Réponse de Monita le 12 janv. 2024
Talofa Lava,We appreciate your feedback. We hope to see you again.Faafetai lava

8/10 Bien

Kayla

Séjour de 8 nuits en décembre 2023
Réponse de Teresa le 25 janv. 2024
Talofa Kayla,Thank you for choosing to be stayed at Tanoa hotel and we hope that we provide you the best experience possible. Regards,Reservation Team

2/10 Horrible

Jocelyn, Hinchinbrook

Les points faibles : Personnel et service
Séjour de 4 nuits en décembre 2023
Réponse de Monita le 12 janv. 2024
Talofa LavaThank you so much for your feedback. We apologize if any inconvenience caused you. Faafetai lava

8/10 Bien

Levaai

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The people made it enjoyable it was a 5min walk from the shops which was good. I do think they need to invest in more towels and bathroom cleaning etc. but I would still stay there again
Séjour de 8 nuits en décembre 2023
Réponse de Monita le 6 janv. 2024
Talofa Lava,Thank you so much for your feedback. We hope to see you again. Faafetai lava.

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love my stay so good and respectful people😊😊
Séjour de 1 nuit en décembre 2023
Réponse de Monita le 1 janv. 2024
Talofa Gary,Thank you so much for your feedback. We are glad that you have enjoyed your stay with us and received a good customer service from our staff. We hope to see you again. Faafetai lava.

10/10 Excellent

Greg

Les points forts : Propreté
Séjour de 2 nuits en décembre 2023
Réponse de Monita le 29 déc. 2023
Talofa Lava,Thank you so much for your positive feedback. We hope to see you again. Faafetai lava

10/10 Excellent

Greg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location, very clean and tidy and staff very helpful. Will definitely return.
Séjour de 2 nuits en décembre 2023
Réponse de Monita le 28 déc. 2023
Talofa Lava Greg,Thank you so much for your feedback. We look forward to welcome you again. Faafetai lava

8/10 Bien

Monica

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
The hospitality was nice especially the complimentary breakfast. Sadly, our shower was not cleaned upon our arrival and there were cockroaches in the bathroom and around the dining table.
Séjour de 2 nuits en décembre 2023
Réponse de Ronil le 28 déc. 2023
Talofa, Thank you for taking the time to share your feedback about your recent stay at Tanoa Tusitala. We appreciate your valuable input and are delighted to hear that you enjoyed your overall experience with us. Regarding the issue you mentioned, we sincerely apologized for any inconvenience may this have caused you. we take guest feedback seriously and we are committed to addressing any areas the need improvement. Your feedback has been shared with our management team, and we will take the necessary steps to rectify the situation and prevent any recurrence in the future. we appreciate your valuable feedback and thank you for choosing Tanoa Tusitala for your stay. It was our pleasure to have you as our Guest, we hope to welcome you back in the near future. Warm Regards, Management Team Tanoa Tusitala

6/10 Satisfaisant

Myrtha

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Tanoa was a beautiful property but the staff seemed to display limited interest in engaging with the guests. While the physical aspects of the property were commendable, the overall guest experience was impacted by the perceived lack of enthusiasm from the staff.
Séjour de 1 nuit en décembre 2023
Réponse de Ronil le 28 déc. 2023
Talofa, Thank you for taking the time to share your feedback about your recent stay at Tanoa Tusitala. We appreciate your valuable input. Regarding the issue you mentioned, we sincerely apologized for any inconvenience may this have caused you. we take guest feedback seriously and we are committed to addressing any areas the need improvement. Your feedback has been shared with our management team, and we will take the necessary steps to rectify the situation and prevent any recurrence in the future. we appreciate your valuable feedback and thank you for choosing Tanoa Tusitala for your stay. It was our pleasure to have you as our Guest, we hope to welcome you back in the near future. Warm Regards, Management Team Tanoa Tusitala

10/10 Excellent

Pesamino

Séjour de 3 nuits en décembre 2023
Réponse de Monita le 17 déc. 2023
Talofa Lava,We really appreciate your positive feedback. We are grateful that our team was able to provide you the best guest experience. We hope to see you again. Faafetai lavaTanoa Hotel Management

2/10 Horrible

Jeremiah

Séjour de 2 nuits en décembre 2023
Réponse de Monita le 4 janv. 2024
Talofa Lava,We appreciate your feedback. We apologize for the inconvenience caused during your stay. We will love to hear your feedback, and this will help our team to motivate and improve in guest service. Faafetai lava.

6/10 Satisfaisant

Denise

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 7 nuits en décembre 2023
Réponse de Roneeta Devi le 10 déc. 2023
Talofa Lava Denise,We appreciate you taking time to provide us with your rating. Fa'afetai

10/10 Excellent

Dianne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thank you. I highly recommend TANOA as one of the best hotels.
Séjour de 1 nuit en décembre 2023
Réponse de Monita le 10 déc. 2023
Talofa Lava,Thank you so much for your feedback. We appreciate it and we really look forward to welcoming you again.Faafetai lava..

4/10 Médiocre

Eseta

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Beds are bad, bar staff forget orders 5ppl working only 3 tables waste of managers money
Séjour de 2 nuits en décembre 2023
Réponse de Monita le 6 déc. 2023
Talofa Lava,We appreciate your feedback. This message will be passed to our team leader to check why were there delay in service. We sincerely apologies for any inconvenience that may have caused. Faafetai lava.

8/10 Bien

Mila

Séjour de 5 nuits en novembre 2023
Réponse de Monita le 6 déc. 2023
Talofa Lava,We appreciate your feedback.

6/10 Satisfaisant

Roberta

Voyage en couple
Les points faibles : Propreté
Very friendly and accommodating check in staff, Sunday 12th Nov. He made the effort to get us into a room earlier than the standard time and organised for our laundry to get done (for a fee of course). The next morning (13th Nov), i was met with some unexpected and unwanted guests in our bathroom. I phoned reception to ask for fly spray to get rid of the cockroaches but got told they had none. No effort was made to address the issue which was really disappointing. There were no face cloths or a toilet brush in our room (324). Air con units need replacing...not cool enough. Also, be sure to take your insect repellent when having breakfast here as the restaurant is not indoors and there are alot of mosquitos there. On a good note, the beds are comfortable, room service was reliable, bathroom spacious, fridge is very cold and the tv works and has screen mirroring.
Séjour de 2 nuits en novembre 2023
Réponse de Monita le 14 nov. 2023
Talofa Lava Roberta, Thank you for your feedback. We sincerely apologize for the cockroaches found in your room. We have our pest control team who are scheduled in spraying in the rooms. We provide face cloths upon requests. Your feedback will help us improving in providing better guest service and good experience to our guest. Apologies again for the inconvenience and we hope to see you again. Faafetai lava