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Avis sur Cihan Palas

Cihan Palas
Sanayi Cd. 5 B, Ankara, Ankara

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 23 avis sur 65." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 65." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 65." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 65." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 65." "

7,4/10

Propreté

7,8/10

Personnel et service

8,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Omer

Séjour de 1 nuit en juin 2023
Réponse de yaşar le 26 juin 2023
we are waiting you happy journey

6/10 Satisfaisant

Alexander

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
wifi ile ilgili sorunlar İlk gün çalışan yardımcı olmadı. İkinci gün çalışan çok arkadaş canlısıydı ve beni wifi olan bir odaya değiştirdi.
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Melisah

Les points forts : Propreté et personnel et service
I loved the room itself , it just felt so free and no disturbances. The bathroom service was the best. I didn't really love the breakfast they offer, its too limited and didn't look fresh. Apart from that everything was good.
Séjour de 1 nuit en février 2024

4/10 Médiocre

Muhterem

Voyage d’affaires
Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Ömer Sefa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Samira

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Mehmet

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Fiyat performans oteli
İşletme gayet nezih ve temizdi. Çalışanlar çok sıcak kanlıydı. Kendimi yabancı gibi hissetmedim. Lavobo temizdi. Aile konaklamasına uygun. Konum olarak yeri çok iyi ulus meydanının hemen yanında. Müzelere ve kaleye yürüme mesafesinde. Ankara'ya günübirlik gelirseniz küçük bir şehir turu yapmanız için konumu uygun. Tavsiye ederim.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Bahruz

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Peter

Les points forts : Propreté et personnel et service
Close to museums. 15 minutes walk from train station
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Burak

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Konaklama ve hizmet gerçekten çok iyiydi. Çok teşekkür ederim.
Séjour de 2 nuits en novembre 2023
Réponse de personel le 1 déc. 2023
Teşekkür ederiz Burak bey, Ankara'ya yolunuz tekrar düşerse sizleri yeniden görmekten mutluluk duyarız.

8/10 Bien

Berkay

Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Fatih

Séjour de 2 nuits en novembre 2023
Réponse de personel le 1 déc. 2023
Teşekkür ederiz Fatih bey, yeniden görüşmek dileğiyle.

10/10 Excellent

Ümit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Guest Relations le 10 nov. 2023
Teşekkür ederiz Ümit Bey, sizi tanımış olmaktan büyük mutluluk duyduk.

6/10 Satisfaisant

Türkan

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de personel le 5 oct. 2023
merhaba efendim, bizi tercih ettiğiniz için teşekkür ederiz. uyarılarınızı dikkate alacağız teşekkür ederiz.

2/10 Horrible

Tuncay

Séjour de 4 nuits en septembre 2023
Réponse de personel le 5 oct. 2023
merhaba efendim, bizi tercih ettiğiniz için teşekkür ederiz. uyarılarınızı dikkate alacağız teşekkür ederiz.

10/10 Excellent

zöhrenur

Séjour de 1 nuit en septembre 2023
Réponse de personel le 18 sept. 2023
çok teşekkür ederiz Zöhrenur hanım, yeniden görüşmek dileğiyle.

10/10 Excellent

Ali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean rooms yummy breakfast friendly staff
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations le 17 sept. 2023
Thank you Ali,It was a pleasure to meet you, hope we see you again.

10/10 Excellent

Carmen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Es wahr alles superrrrr
Séjour de 2 nuits en septembre 2023
Réponse de Guest Relations le 10 sept. 2023
Thank you so much Dear Carmen hope to see you again soon.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Tek gece icin tercih edilebilir
Otelin onunde park yeri mevcut. Temizlik iyiydi. Fakat dus basligi kirikti. Kahvaltisi zayifti.
Séjour de 1 nuit en août 2023
Réponse de personel le 5 sept. 2023
teşekkür ederiz efendim, uyarılarınızı dikkate alacağız.

10/10 Excellent

Andrei

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, good location, spacious room, nice breakfast.
Séjour de 3 nuits en août 2023
Réponse de personel le 1 sept. 2023
Thank you sir for your nice comments.

8/10 Bien

Kieron, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Guest Relations le 10 sept. 2023
Hope to see you again.

6/10 Satisfaisant

Ilker

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de personel le 1 sept. 2023
thank you sir

8/10 Bien

DARIO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was absolutely nice and welcoming. Clean, large and silent room. Incredible service for the price. Right in the old part of the city. I would advice this hotel for sure.
Séjour de 2 nuits en août 2023
Réponse de Guest Relations le 21 août 2023
It was a pleasure to meet you,hope to see you again.

10/10 Excellent

Mohammad Tariq

Séjour de 1 nuit en août 2023
Réponse de Guest Relations le 21 août 2023
Thank you Mr Tariq,It was a pleasure to meet you, hope to see you soon.

10/10 Excellent

MURAT

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de personel le 2 juil. 2023
Teşekkür ederiz Murat bey, tekrar bekleriz efendim.

10/10 Excellent

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The best receptionist all staff were kind and helpful ❤️
Séjour de 14 nuits en mai 2023
Réponse de personel le 17 juin 2023
Thank you very much for your good wishes. We hope you come again. sir.

10/10 Excellent

Maylin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean room, tasty breakfast, and great staff.
Séjour de 1 nuit en juin 2023
Réponse de personel le 13 juin 2023
Thank you very much for your good wishes. we are waiting for you again sir

2/10 Horrible

Md zakir

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No breakfast no water everything is bad
Séjour de 1 nuit en juin 2023
Réponse de personel le 6 juin 2023
Hello sir. According to the rules, there are open buffet breakfast hours, and we do not serve breakfast outside of breakfast hours. Thank you

6/10 Satisfaisant

Erhan

Les points forts : Personnel et service
Séjour de 1 nuit en juin 2023
Réponse de personel le 6 juin 2023
thank you sir.

8/10 Bien

mary

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff
Séjour de 7 nuits en mai 2023
Réponse de personel le 3 juin 2023
thank you sir, we are waiting for you again

10/10 Excellent

Yusuf

Séjour de 2 nuits en mai 2023
Réponse de personel le 24 mai 2023
Teşekkür ederiz Yusuf bey, yine bekleriz.

10/10 Excellent

Giovanni

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tutto funzionante,colazione varia e abbondante,situata nel centro di Ulus,personale disponibile e gentile,lo consiglio
Séjour de 3 nuits en mai 2023
Réponse de personel le 24 mai 2023
Grazie signore, non vediamo l'ora di rivederla.

8/10 Bien

Masumi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
水回りが特に清潔。 食事は、料金相応。
Séjour de 2 nuits en avril 2023
Réponse de Guest Relations le 24 avr. 2023
We hope to see you again.

8/10 Bien

Sara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This must have been a very elegant hotel back in the 1960s, but then the neighborhood changed...It's perfectly safe, but the upscale hotels are now in other parts of Ankara. I liked the beautiful staircase, the newly renovated, very clean bathroom and the helpful, very friendly staff. Very good bang for the buck! My window went to a rather quiet street. I'll be back.
Séjour de 1 nuit en avril 2023
Réponse de Guest Relations le 10 avr. 2023
It was a pleasure to host you, we are happy to hear that you will be back, hope to see you again.Sincerely Cihan Palas

8/10 Bien

Aysegul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A
Séjour de 1 nuit en octobre 2022
Réponse de Guest Relations le 17 oct. 2022
Teşekkür ederiz Ayşegül Hanım, Tekrar görüşebilmek dileğimizle.Saygılar

10/10 Excellent

JOSE MANUEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juillet 2022
Réponse de Guest Relations le 2 août 2022
Thank you so much, hope to see you again.

10/10 Excellent

Ilaha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harika
Harika
Séjour de 1 nuit en juin 2022
Réponse de ön büro le 21 juil. 2022
teşekkür ederiz

10/10 Excellent

Osama

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 10 nuits en février 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel was quiet and peaceful and also comfy. The whole crew was supporting. I asked to change the room and they actually changed it with a smile. The price was really good. The manager spoke english and that was a relief. The crew made me feel like I was with my family. The area was filled with public transportation like the metro and busses. If I came back to Ankara I would definitely come back to this hotel.
Séjour de 2 nuits en janvier 2022

10/10 Excellent

Thuy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place! Watch the 360 Tour
Best value for the money, ever, with a dedicated staff always willing to help. We LOVED the owner being there, caring about the people and helping us navigate where to go and how to get there. The staff was always willing to help us. We LOVED the stairwell! Here is the 360 tour of the lobby and public spaces in the hotel https://app.cloudpano.com/tours/GLqhYbVTJ
Séjour de 2 nuits en décembre 2021
Réponse de front desk le 15 janv. 2022
Dear Thuy ıt was a pleasure to meet you, we hope to see you again. The stairwell is handmade antic, and the 360 tour is a perfect helper for all of us. Sincerely Cihan Palace Family

8/10 Bien

Mehmet

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Memnuniyet Verici
Otel genel itibariyle güzeldi. Çalışanlar Güler yüzlü, yardımsever. Kahvaltı yeterli. Temizlik iyiydi. Konaklamadan memnum kaldım.
Séjour de 2 nuits en décembre 2021
Réponse de Ön Büro le 15 janv. 2022
Zaman ayırıp değerlendirmede bulunduğunuz için teşekkür ederiz, renovasyonumuz tamamlandığında sizleri tekrar misafir etmek isteriz.

4/10 Médiocre

Metehan

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2021

8/10 Bien

Emmanuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2021
Réponse de Front Office le 14 déc. 2021
Thank you Emmanuel, hope to see you again.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté
Average experience
I stayed in this hotel for 3 nights. I selected this specific hotel mainly because of its location and price. First of all I would like to talk about the hotel in general. It is located near Ulus Metro Station, which is kind of the cultural center of Ankara so finding it will not be hard.The hotel is really close to the Roman baths, TBMM, Anatolian Cultural museum and etc. Though I would not advise for females to stay in this part of the city as my friends sugested that this part of the city can get a bit dangerous for females. Secondly, the hotel itself is a solid 3 out of 5. The staff (people at the reception) are kind of friendly. Prior to my coming, I reserved a single person room with a view to the city. They gave me the room 502, which is a room for two, and it had okay view to the city. The room was not clean like it should have been. I was able to find hairs on the matress which made me uncomfortable to say the least. The room's bathroom was not clean too. There were stains of the water in shower cabin. Hot water and high pressure was present which is pleasant. The breakfast included was 3.5/5. There were sausages, tomatoes and cucumbers, (resembling of) orange and pomegranate juice. There is not any clerks so you will have to put the food on your plate yourself. Overall, I just selected this hotel for night staying so I did not have high expectations. If you will be staying in hotel, please consider everything I have said so far before you select this hotel.
Room view 2
Room view
Room
Shower cabin
Séjour de 3 nuits en octobre 2021

6/10 Satisfaisant

Mehmet Feyzullah

Séjour de 2 nuits en octobre 2021
Réponse de Guest Relations le 3 nov. 2021
Thank you Sir, Hope to see you again.

6/10 Satisfaisant

Iman, Gavignano

Voyage en groupe
Les points faibles : Propreté
Cleaning need
Séjour de 2 nuits en septembre 2021
Réponse de Guest Relations le 3 nov. 2021
Hi Iman we are still in remodeling our rooms, next time you will stay in much better conditions.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The worst hotel I have ever experienced of my life
I made the reservation with payment. After checking in, at 10:30pm while i was almost falling asleep, a reception man who spoke only Turkish in a rude way knocked my door and shouted that my card has a problem that i should pay again. He didn't even recognize i successfully booked and had a receipt and just kept insisting that made me pay again. The next day the same man knocked my door at 8 am making me woke up and finally recognized he was wrong and told me to cancel the last night payment. he took my card and tried to cancel the payment but couldn't even know how to cancel and again made another payment with my credit card. I paid 3 times.
Séjour de 1 nuit en septembre 2021

8/10 Bien

Mahmoud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2021
Réponse de Guest Relations le 7 sept. 2021
Thank you Sir, Hope to see you again.

8/10 Bien

Piotr

Les points forts : Confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Good stay but...
Renovation works in progress (August 2021). Some language difficulties during my stay. Convenient location close to old tow. Not a fancy breakfast. No room cleaning for three days
Séjour de 2 nuits en août 2021
Réponse de Guest Relations le 18 août 2021
We are glad to meet you Piotr, thanks for your advices we ll serve a better breakfast for sure, and House keeping works if you leave the key at the reception. Hope to see you again.

4/10 Médiocre

Danial

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Séjour de 6 nuits en juillet 2021
Réponse de Guest Relations le 7 sept. 2021
Sorry to hear that, ıf you directly tell us what make you unhappy, we can work to make it better.