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Avis sur Convenient Location | Elk Horn Lodge 306

Convenient Location | Elk Horn Lodge 306
Angel Fire, NM

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 2 avis sur 6." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 6." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 6." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 6." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 6." "

6,4/10

Propreté

Avis

6/10 Satisfaisant

Matt M.

Les points faibles : Propreté
It met our needs
Very convenient booking and checkin, hot water, WiFi, really just needed a place to sleep after snow boarding. Awesome restaurant on first floor but not part of lodge. It would be nice if they offered specials for guests staying at lodge. Parking lot could be maintained better, with fresh layer of gravel and trash pickup. Lodge in need of renovation, but that is expected of a NM wore out ski town.
Séjour de 3 nuits en mars 2022
Réponse de VrboOwner le 22 nov. 2022
Hi Matt! We are thrilled to hear that you had a great stay and enjoyed the location. Feedback like this assists us to improve the client experience over time. Therefore, we appreciate you taking the time to provide us with this insightful feedback. We anticipate your upcoming visit! If you require any additional information, don't hesitate to get in touch with us. - Resort Properties of Angel Fire

10/10 Excellent

Ryan S.

Les points forts : Propreté
enjoyed our stay
We enjoyed our stay at the elkhorn lodge
Séjour de 4 nuits en mars 2022
Réponse de VrboOwner le 22 nov. 2022
Hi Ryan! We are overjoyed to learn that your time at our property was wonderful. Feedback like this enables us to continuously enhance the client experience. Therefore, thank you for taking the time to provide us with this useful response. We look forward to your next visit! Please feel free to contact us if you need any further information. - Resort Properties of Angel Fire

4/10 Médiocre

Christine A.

Les points faibles : Propreté
Room 306
We stayed in room 306. It was a nice facility however when we woke up my son noticed a bug on the pillow. We researched it and it was a Bed Bug. When I flipped the sheets I noticed a dried blood stain as well on the white sheet. Notified property manager and hope that they take care of this. We are now terrified that we brought the bugs home with us.
Séjour de 2 nuits en mars 2022
Réponse de VrboOwner le 2 déc. 2022
This was already handled and the management made sure it was treated well. Thank you for bringing it to our attention immediately after. - Resort Properties of Angel Fire

10/10 Excellent

Rita H., Colleyville, TX

Les points forts : Propreté
Family trip
Easy rental process close to Angel Fire. Clean room easy check in check out. Family enjoyed the stay and perfect for our short trip.
Séjour de 3 nuits en décembre 2021
Réponse de VrboOwner le 12 janv. 2022
Thanks for taking the time to leave a review. We're glad you enjoyed your stay and hope you come back to visit Angel Fire soon! -Resort Properties of Angel Fire

6/10 Satisfaisant

Tammy R.

Overall good
The stay was pretty good, we just had a hard time getting in contact with the host for a space heater. Other than that a good place for a short stay.
Séjour de 2 nuits en décembre 2021
Réponse de VrboOwner le 7 janv. 2022
Thanks for taking the time to leave a review. We apologize it took longer than expected to bring you an extra space heater. There should be one stored in each unit. We do give guests an after-hours emergency number to call in such cases. We have local staff ready to assist our guests and ensure they are comfortable during their stay. -Resort Properties of Angel Fire

8/10 Bien

Paul S.

First room was not ready beds not made room a mess was moved 2nd room was very nice manager was #1
Once issues worked out stay was nice.. Thank you 🙏
Séjour de 2 nuits en mai 2021
Réponse de VrboOwner le 17 juin 2021
Thanks for taking the time to leave a review. Since your stay, we have hired new housekeepers. We did give you credit for the inconvenience and we resolved the issue within 10 mins. -Resort Properties of Angel Fire