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Avis sur DoubleTree by Hilton Boston - Andover

4 out of 5
DoubleTree by Hilton Boston - Andover
123 Old River Rd, Andover, MA

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 461 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 266 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 142 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 64 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 67 avis sur 1000." "

8,4/10

Propreté

8,4/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Michelle

Séjour de 1 nuit en décembre 2022

8/10 Bien

Josee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice Hotel quality and price
Séjour de 1 nuit en septembre 2022
Réponse de Lh le 8 sept. 2022
Thank you so much for sharing your review with everyone. We are excited to hear you enjoyed your stay. Hopefully you had the chance to use our amenities such as our indoor heated pool and hot tub and our breakfast and dinner restaurants. We are looking forward to see you again soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
La pPropreté des chambres/de l’hôtel
Nous avons beaucoup apprécié la petite attention à l'accueil . L'hôtel est propre et ne sent pas l'humidité.
Séjour de 1 nuit en octobre 2017

10/10 Excellent

Francois

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2017

8/10 Bien

Gilles, Lacolle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel
Très bel hôtel très propre belle piscine et spa. On y retournerais sans problème.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Christian, Saint-jerome

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bon choix
L'hôtel est grande et très propre avec un lit confortable. Parfait pour un arrêt d'une journée. La réception est bien et il y as également quelques resto. pour manger un morceau mais les prix sont quand même un peu $$$ mais dans l'ensemble nous y retournerions sans problème. C'est un bon choix et nous vous le recommandons. ;)

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable clean
Séjour de 3 nuits en mai 2024

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Joey G. le 21 mai 2024
Thank you so much for your positive feedback! We're thrilled to hear that you found our facilities clean and our staff friendly. We strive to maintain a welcoming environment for all our guests, and your kind words mean a lot to us. We look forward to welcoming you back soon!

8/10 Bien

Tyler

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was plenty of parking but entrances need better signage for the people that park to the left of the building. The toilet seat would not stay up on its own and did not fit the toilet (was too small) room 306. And we had 2 shampoos and a conditioner missing the body wash. All issues were minor issues and would not impact the overall value and experience. Will definitely still stay at doubletree in the future. Plus that cookie always makes the wife's day. 4 out of 5 because of the minor issues all very simple things to turn experience from a great experience to a perfect stay
Séjour de 2 nuits en mai 2024
Réponse de Joey G. le 21 mai 2024
Thank you for your 4 out of 5 rating and for your feedback. We're pleased that you enjoyed our ample parking and that our warm cookies made your wife's day. We apologize for the issues with the toilet seat and missing body wash in room 306. Your comments have been shared with our maintenance and housekeeping teams to prevent future occurrences.We appreciate your understanding and are glad these minor issues didn't impact your overall experience. Should you encounter any issues during future stays, please don't hesitate to contact our front desk.Thank you for choosing DoubleTree Boston-Andover. We look forward to welcoming you back and ensuring your next stay is perfect.

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here a couple of times , everything has always been very good
Séjour de 1 nuit en mai 2024
Réponse de Cathryn D. le 19 mai 2024
Thank you so much for your kind words and for choosing to stay with us multiple times! We’re thrilled to hear that you consistently had a positive experience. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon. If there’s anything specific we can do to make your next stay even better, please let us know!

10/10 Excellent

Rosalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and friendly staff
Séjour de 1 nuit en mai 2024
Réponse de Cathryn D. le 17 mai 2024
Thank you so much for your positive feedback! We're thrilled to hear that you found our facilities clean and our staff friendly. We strive to maintain a welcoming environment for all our guests, and your kind words mean a lot to us. We look forward to welcoming you back soon!

8/10 Bien

Damaris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were there only briefly. The staff was nice and accommodating. The hotel is big with a different entrances we got lost a couple times but quickly found our way. The only negative is that we left something important behind, front desk did contact housekeeping but they did not find it & I left messages w/ Lost & Found but they have not contacted us back. But that is mostly our fault.
Séjour de 2 nuits en mai 2024
Réponse de Cathryn D. le 15 mai 2024
Thank you for taking the time to leave a review! We're delighted to hear that you found our staff accommodating and that you appreciated the size and layout of our hotel, despite the occasional confusion with the different entrances. We apologize for any inconvenience regarding the lost item and the lack of response from our Lost & Found department. We'll address this internally to ensure better communication and efficiency in the future. If there's anything further we can do to assist you, please don't hesitate to reach out. We hope to have the opportunity to welcome you back soon!

10/10 Excellent

Regina

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mai 2024
Réponse de Joey G. le 21 mai 2024
Thank you, Regina, for your wonderful 5/5 review! We're thrilled to hear that you had such a fantastic experience with us. Your satisfaction is our top priority, and we're delighted that you enjoyed our amenities and friendly service. We look forward to welcoming you back for another exceptional stay at DoubleTree Boston-Andover!

10/10 Excellent

NANCY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice accommodation love the hot tub, the beds very comfortable.highly recommend
Séjour de 1 nuit en avril 2024
Réponse de Joey G. le 1 mai 2024
Thank you for your review! We're pleased to hear that you found your stay with us nice, clean, and quiet. Providing a peaceful and comfortable environment for our guests is one of our top priorities. We hope to have the pleasure of welcoming you back for another relaxing stay in the future.

10/10 Excellent

Armando

Séjour de 1 nuit en avril 2024
Réponse de Joey G. le 21 mai 2024
Thank you so much for your positive feedback! We're thrilled to hear that you found our facilities clean and our staff friendly. We strive to maintain a welcoming environment for all our guests, and your kind words mean a lot to us. We look forward to welcoming you back soon!

2/10 Horrible

Richard, Tewksbury

Séjour de 1 nuit en avril 2024
Réponse de Joey G. le 21 mai 2024
We're sorry to see your 1 out of 5 rating, Richard. Your feedback is important to us, and we'd like to understand more about your experience to improve our services. Please reach out to us directly so we can address your concerns and ensure a better stay in the future. Thank you for bringing this to our attention.

8/10 Bien

Eunice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very comfortable y clean place. Would recommend to a friend or family member.
Séjour de 2 nuits en mars 2024
Réponse de Cathryn D. le 21 avr. 2024
We're delighted to hear that you found the place comfortable and clean! Recommending it to friends and family speaks volumes about your positive experience. It's always fantastic to know that guests feel at ease during their stay. If there are any specific aspects you particularly enjoyed or think could be enhanced for an even better experience next time, we'd love to hear your thoughts. Your feedback is invaluable in ensuring that we continue to provide exceptional hospitality. Looking forward to welcoming you back soon!

8/10 Bien

Kerry

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Cathryn D. le 18 avr. 2024
Thank you for sharing your feedback. We're glad you enjoyed your stay overall and appreciate your positive review. If you have any suggestions to how we can improve, please let us know! We hope to welcome you back soon for an even better experience.

8/10 Bien

Jasmine

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
I appreciated the cookies upon my arrival! That was really nice. The staff was friendly, my room was clean. The only things I did not care for were, the hot tub didnt seem to be working properly it was just hot water, the dial seemed to be broken. The was also a large family in the pool who allowed their children to eat pizza in the pool. That's not exactly the hotels fault however maybe maintenence in that department would be beneficial for other guest who would like to enjoy the amenities.
Séjour de 1 nuit en avril 2024
Réponse de Cathryn D. le 17 avr. 2024
Thank you for taking the time to share your feedback. We're delighted you enjoyed the cookies and found our staff friendly, and we apologize for the inconveniences you encountered. Your comments about the hot tub and pool are duly noted, and we will address these matters with our maintenance team. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future!

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was nice clean and quiet
Séjour de 1 nuit en avril 2024
Réponse de Joey G le 15 avr. 2024
Thank you for your review! We're pleased to hear that you found your stay with us nice, clean, and quiet. Providing a peaceful and comfortable environment for our guests is one of our top priorities.We hope to have the pleasure of welcoming you back for another relaxing stay in the future.

8/10 Bien

netty

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
I wish they offered free breakfast but other than that my stay was enjoyable and my kids enjoyed the pool.
Séjour de 1 nuit en avril 2024
Réponse de Joey G. le 15 avr. 2024
Thank you for sharing your feedback with us. We're delighted to hear that you and your kids enjoyed the pool during your stay.Although we do not offer complimentary breakfast, we aim to serve a higher quality breakfast than our competitors, including fresh-made eggs to order, omlettes, waffles, and a variety of breakfast meats, pastries and fresh fruits. Our pricing reflects the quality that we strive for, and we hope to deliver well in this endeavor. We also encourage our guests looking for breakfast to book our breakfast-included rates which run both promotionally and throughout the year. We look forward to welcoming you back for another enjoyable stay in the future.

8/10 Bien

Michael

Séjour de 1 nuit en avril 2024
Réponse de Joey G. le 28 avr. 2024
We're delighted to hear that you found the place comfortable and clean! Recommending it to friends and family speaks volumes about your positive experience. It's always fantastic to know that guests feel at ease during their stay. If there are any specific aspects you particularly enjoyed or think could be enhanced for an even better experience next time, we'd love to hear your thoughts. Your feedback is invaluable in ensuring that we continue to provide exceptional hospitality. Looking forward to welcoming you back soon!

10/10 Excellent

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great area, staff very nice
Séjour de 1 nuit en mars 2024
Réponse de Cathryn D. le 1 avr. 2024
Hi Sandra, thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that you enjoyed our area and that our staff made your experience pleasant. We strive to create a welcoming environment for all our guests, and it's always rewarding to know when we've succeeded. We hope to have the pleasure of welcoming you back soon!

6/10 Satisfaisant

Natalie

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Joey G. le 1 avr. 2024
Thank you for taking the time to share your feedback with us. We value your input as it helps us improve our services. We're glad to hear that you found our property comfortable and enjoyed your stay overall. Your comments about our staff and service are greatly appreciated.At the same time, we apologize for any areas where we may have fallen short of your expectations. We use all feedback to make key improvements to our guest experience. Our goal is to ensure every guest has a memorable experience with us, and would love to learn more where we fell short of a full 5/5. Thank you again, and all the best.

6/10 Satisfaisant

Tara

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The employees were very pleasant. The hotel overall is pretty outdated. We stayed hwre specifically because my son wanted to stay at a place with a pool. The unfortunate part is that the pool was actually filthy. There was grime above the water line where other guests (at some point in time) had actually drawn the word "ewwww" in the grime. The breakfast buffet was pricey for what was offered.
Séjour de 1 nuit en mars 2024
Réponse de Cathryn D. le 29 mars 2024
Thank you for taking the time to share your feedback with us. We're happy to hear that you found our staff pleasant during your stay. However, we are disappointed to learn of the shortcomings you experienced. We sincerely apologize for the condition of the pool as this is not up to our usual standards of cleanliness. Your feedback regarding the breakfast buffet pricing is also noted, and we will take this into consideration as we continually evaluate and improve our offerings. We appreciate you taking the time to provide feedback and hope that despite these issues, your son was able to enjoy some aspects of his stay. We hope to have the opportunity to welcome you back for a better stay in the future.

10/10 Excellent

John

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were very clean... We had a wonderful time there ...
Séjour de 3 nuits en mars 2024
Réponse de Cathryn D. le 27 mars 2024
Thank you for taking the time to leave a review! We're so happy to hear that you enjoyed your stay with us, and that your rooms were very clean. Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable experience in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

2/10 Horrible

Richard

Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Joey G le 17 mars 2024
Richard,We’re very sorry to see that you were not completely satisfied with your stay. We’d love to learn more about where we fell short and how to improve. We hope you will contact our property by phone 24-hours a day and speak with one of our guest services associates. Thank you for your review.

10/10 Excellent

adriano, elmont

Séjour de 3 nuits en mars 2024
Réponse de Cathryn D. le 29 mars 2024
We sincerely appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we're glad to know that our efforts to provide clean and comfortable rooms, friendly service, and a range of amenities resonated with you. Whether it's our on-site dining options, relaxing pool area, or convenient location, we're pleased you enjoyed your time at our hotel. Thank you for choosing us, and we look forward to the pleasure of welcoming you back for another exceptional stay.

10/10 Excellent

Jasmely

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good stay
Séjour de 1 nuit en février 2024
Réponse de Cathryn D. le 28 févr. 2024
We sincerely appreciate your feedback and are thrilled to hear about your positive experience with us. Our team strives for excellence, and we're delighted we exceeded your expectations. Thank you for choosing us, and we look forward to the pleasure of welcoming you back for another exceptional stay!

10/10 Excellent

Roger

Séjour de 1 nuit en février 2024
Réponse de Cathryn D. le 25 févr. 2024
We sincerely appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we're glad to know that our efforts to provide clean and comfortable rooms, friendly service, and a range of amenities resonated with you. Whether it's our on-site dining options, relaxing pool area, or convenient location, we're pleased you enjoyed your time at our hotel. Thank you for choosing us, and we look forward to the pleasure of welcoming you back for another exceptional stay.

8/10 Bien

Lizbeth

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The pool area was disgusting. There were dirty clothes and towels everywhere. Crumbs and wrappers of food all over the floor and tables.
Séjour de 2 nuits en février 2024
Réponse de Cathryn D. le 21 févr. 2024
Thank you for your candid feedback. We are truly sorry to hear about your disappointing experience at our hotel's pool area. Please accept our sincere apologies for the cleanliness issues you encountered during your visit. We strive to provide a clean, comfortable and hassle-free experience for all our guests, and we're sorry we fell short on this occasion. Your feedback is valuable to us, and we'll take the necessary steps to address these concerns. We hope you'll give us another opportunity to provide you with the exceptional stay you deserve.

10/10 Excellent

Tagouhi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was amazing and clean hotel!
Séjour de 2 nuits en février 2024
Réponse de Cathryn D. le 21 févr. 2024
We sincerely appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we're glad to know that our efforts to provide clean and comfortable rooms, friendly service, and a range of amenities resonated with you. Whether it's our on-site dining options, relaxing pool area, or convenient location, we're pleased you enjoyed your time at our hotel. Thank you for choosing us, and we look forward to the pleasure of welcoming you back for another exceptional stay.

10/10 Excellent

Brianna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cookies with check in
Séjour de 1 nuit en février 2024
Réponse de Cathryn D. le 21 févr. 2024
We sincerely appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we're glad to know that our efforts to provide clean and comfortable rooms, friendly service, and a range of amenities resonated with you. We're especially happy that our warm chocolate chip walnut cookies that you received upon check-in were enjoyable and provided a great start to your stay. Thank you for choosing us, and we look forward to the pleasure of welcoming you back for another exceptional stay.

10/10 Excellent

Susanne, New York

Séjour de 1 nuit en février 2024
Réponse de Cathryn D. le 23 mars 2024
We sincerely appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we're glad to know that our efforts to provide clean and comfortable rooms, friendly service, and a range of amenities resonated with you. Thank you for choosing us, and we look forward to the pleasure of welcoming you back for another exceptional stay.

10/10 Excellent

VANESSA

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Cathryn D. le 16 févr. 2024
We sincerely appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we're glad to know that our efforts to provide clean and comfortable rooms, friendly service, and a range of amenities resonated with you. Whether it's our on-site dining options, relaxing pool area, or convenient location, we're pleased you enjoyed your time at our hotel. Thank you for choosing us, and we look forward to the pleasure of welcoming you back for another exceptional stay.

10/10 Excellent

sabrina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Cathryn D. le 7 févr. 2024
We sincerely appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we're glad to know that our efforts to provide clean and comfortable rooms, friendly service, and a range of amenities resonated with you. Whether it's our on-site dining options, relaxing pool area, or convenient location, we're pleased you enjoyed your time at our hotel. Thank you for choosing us, and we look forward to the pleasure of welcoming you back for another exceptional stay.

10/10 Excellent

Rocio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very friendly and helpful. Room was clean. Pool and hot tub were running and at comfortable temperatures.
Séjour de 2 nuits en février 2024
Réponse de Cathryn D. le 6 févr. 2024
We sincerely appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we're glad to know that our efforts to provide clean and comfortable rooms, friendly service, and a range of amenities such as our indoor pool and hot tub resonated with you. Thank you for taking time out of your day to provide us positive feedback, and we look forward to the pleasure of welcoming you back for another exceptional stay.

10/10 Excellent

Francisco

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good 👍
Séjour de 1 nuit en janvier 2024
Réponse de Cathryn D. le 22 janv. 2024
Thank you for taking time out of your day to give us feedback! We're so glad to hear that you enjoyed your stay. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back for another wonderful stay.

10/10 Excellent

Lino

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, clean, comfortable property. It was perfect for what we needed.
Séjour de 1 nuit en janvier 2024
Réponse de Cathryn D. le 22 janv. 2024
Thank you for taking time out of your day to give us feedback! We're so glad to hear that you found our property to be clean and comfortable. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back for another wonderful stay.

10/10 Excellent

Christian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Joey G. le 16 janv. 2024
Thank you for choosing our hotel for your stay and taking the time to leave a positive review on Hotels.com. We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we appreciate your kind words. If you have any specific feedback or suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful stay.

6/10 Satisfaisant

myranda

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Joey G le 16 janv. 2024
Thank you for sharing your feedback on Expedia. We appreciate your honesty and value your input. We apologize if there were aspects of your stay that fell short of expectations. Your comments are essential in helping us identify areas for improvement. If there are specific details you'd like to discuss or suggestions you have, please feel free to reach out. We hope to have the opportunity to better serve you in the future and provide an improved experience.

6/10 Satisfaisant

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Nice except for the nighttime noise…
The hotel is modern and clean and overall quite nice. We didn’t hear any of our neighbors, but our room was at the end of the hall near a service bay with a lot of noisy machinery (dumpsters/trash compactors?) that ran on and off through the night and woke us up multiple times.
Séjour de 1 nuit en janvier 2024
Réponse de Cathryn D. le 31 janv. 2024
Thank you for your candid feedback. We're glad to hear that you appreciated the cleanliness and maintenance of our property. We also appreciate your insights regarding the noise you heard during the night, and we apologize that you were woken up multiple times. Your feedback is valuable to us, and we'll take the necessary steps to address these concerns. We hope you'll give us another opportunity to provide you with the exceptional stay you deserve.

8/10 Bien

karla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Joey G le 16 janv. 2024
Thank you for choosing our hotel for your stay and taking the time to leave a positive review on Expedia. We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we appreciate your kind words. If you have any specific feedback or suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful stay.

10/10 Excellent

Felix

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Joey G le 16 janv. 2024
Thank you for choosing our hotel for your stay and taking the time to leave a positive review on Expedia. We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we appreciate your kind words. If you have any specific feedback or suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful stay.

8/10 Bien

Erin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Joey G le 16 janv. 2024
Thank you for choosing our hotel for your stay and taking the time to leave a positive review on Orbitz. We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we appreciate your kind words. If you have any specific feedback or suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful stay.

10/10 Excellent

Leonardo

Séjour de 1 nuit en décembre 2023
Réponse de Joey G le 16 janv. 2024
Thank you for choosing our hotel for your stay and taking the time to leave a positive review on Travelocity. We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we appreciate your kind words. If you have any specific feedback or suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful stay.

10/10 Excellent

Susan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff and clean room.
Séjour de 1 nuit en décembre 2023
Réponse de Joey G le 16 janv. 2024
Thank you for choosing our hotel for your stay and taking the time to leave a positive review on Expedia. We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we appreciate your kind words. If you have any specific feedback or suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful stay.

10/10 Excellent

VANESSA

Séjour de 1 nuit en décembre 2023
Réponse de Cathryn D. le 17 janv. 2024
Vanessa, thank you so much for taking the time to leave us a positive review! We're so glad to hear that you enjoyed your stay with us. If you have any feedback or suggestions for improvement in the future, please don't hesitate to send them our way. We look forward to welcoming you back in the future for another great stay.

10/10 Excellent

Isidro

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Joey G le 16 janv. 2024
Thank you for choosing our hotel for your stay and taking the time to leave a positive review on Expedia. We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we appreciate your kind words. If you have any specific feedback or suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful stay.