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Avis sur La Quinta Inn & Suites by Wyndham Anchorage Airport

2.5 out of 5
La Quinta Inn & Suites by Wyndham Anchorage Airport
3501 Minnesota Dr and W 36th Ave, Anchorage, AK

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 546 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 283 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 92 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 40 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 43 avis sur 1004." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

CAMBOU

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
TB séjour
TB séjour : grande chambre avec frigo et MO. wifi TB. Petit dej TB. Proche aéroport (9 minutes). Station service en face. Petis bémols : les cookies sont contingentés à l'accueil et pour imprimer nos cartes d'embarquement d'avion, pas assez encre dans l'imprimante donc c'est le réceptionniste qui l'a fait, mais il n'a pas voulu refaire 2 feuilles qui étaient mal imprimées.
Séjour de 2 nuits en août 2022
Réponse de Cyndy-Guest Experience Representative le 9 août 2022
Thank you, Cambou. for a great review. We are delighted you enjoyed our proximity to the airport. So many of our visitors have flights that leave very early and are grateful for the extra sleep they get while staying with us. It was a pleasure to print your boarding passes. I also prefer a paper copy to hold in my hand. We hope you will return to enjoy another visit to the La Quinta in Anchorage soon.

10/10 Excellent

Sylvain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2022

6/10 Satisfaisant

Noah

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
Great staff.
Séjour de 1 nuit en avril 2024
Réponse de Cyndy-Guest Experience Representative le 24 avr. 2024
Noah, We are glad you enjoyed the pleasant interaction with our staff. Thank you for your rating feedback, and we hope you will return and enjoy an even better experience with us in Anchorage.

10/10 Excellent

Stephanie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like La Quinta in general, but this has to be the friendliest and most helpful La Quinta I've EVER stayed at!
Séjour de 2 nuits en mars 2024
Réponse de Cyndy-Guest Experience Representative le 22 avr. 2024
Stephanie, Thank you for the wonderful review of our staff. The La Quinta Inn & Suites by Wyndham Anchorage Airport employees take their cues from a management team that promotes courteous, friendly service above all. We hope you will join us again soon for another lovely experience.

2/10 Horrible

Elizabeth M

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I have always felt comfortable staying at a LaQuinta property. We checked in at the location in Anchorage close to the airport. After we got to our room, my daughter pulled back the bedspread to lay down. We soon realized that the bed linens were soaked with urine and my daughter's clothes were saturated! I went to the front desk and told the desk clerk. He merely handed me a stack of clean sheets and expected me to change the bed linens! He said that there was no one to change the sheets even though there was a housekeeping cart in our hallway! We soon realized that even the mattress pad was soaked. I went to the front desk and insisted on another room. I asked to speak to a manager numerous times over the next 48 hours but he was never available and never responded to my requests for a call back. We have called the main customer service number and still no call back. I feel like we deserve a refund for the one night but can't get anyone to respond to us!! I am very disappointed and will not plan to stay at another La Quinta location again.
Séjour de 2 nuits en avril 2024
Réponse de Cyndy-Guest Experience Representative le 21 avr. 2024
Elizabeth, Please accept our apologies. Our staff should have immediately moved you and your family to a new room. We will make sure our team members follow this path of service in the future. We are grateful for the opportunity to take corrective action and provide better service to our guests. Please allow us to host another worry-free visit for you

10/10 Excellent

Shane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This area felt way safer than the original hotel we were going to stay at. The building was clean, the staff was friendly, and even the fellow guests were friendly.
Séjour de 3 nuits en avril 2024
Réponse de Cyndy-Guest Experience Representative le 18 avr. 2024
Shane, We are delighted your experience at the La Quinta Inn & Suites by Wyndham Anchorage Airport was pleasant. Thank you for the excellent rating and review of our staff. We are glad the area around our hotel felt safer than your original destination.We look forward to serving you again!

10/10 Excellent

Raymond

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not sure there is quite enough parking for the property as a couple times I ran into a situation where I could not find a parking spot.
Séjour de 3 nuits en avril 2024
Réponse de Cyndy-Guest Experience Representative le 16 avr. 2024
Raymond, We apologize for the sometimes tight parking situation at our hotel. We are delighted you enjoyed your experience at the La Quinta Inn & Suites by Wyndham Anchorage Airport. It was a pleasure for our team to provide you with a comfortable stay, and we hope you will return to stay with us again.

10/10 Excellent

Lola

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quite and clean
Séjour de 1 nuit en avril 2024
Réponse de LQ Staff le 15 avr. 2024
Hi Lola thank you for the rating!

8/10 Bien

Steve

Voyage d’affaires
Newer hotel, room very clean and modern. Good continental breakfast.
Séjour de 1 nuit en avril 2024
Réponse de LQ Staff le 9 avr. 2024
Thank you for taking the time out of your day to leave us your review. We continue too try our best to provide you with the best service we are able to provide.

8/10 Bien

Daniel

Séjour de 1 nuit en avril 2024
Réponse de Cyndy-Guest Experience Representative le 25 avr. 2024
Thank you, Daniel, for the great rating. We hope you will return and have an even better experience at our hotel when you are in Anchorage again.

10/10 Excellent

Carissa, Seward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de LQ Staff le 5 avr. 2024
Hello Carissa, thank you for the rating

10/10 Excellent

Wess

Séjour de 1 nuit en avril 2024
Réponse de Cyndy-Guest Experience Representative le 24 avr. 2024
Thank you for the excellent rating, Wess! Our team at the La Quinta Inn & Suites by Wyndham Anchorage Airport will be delighted to know they provided an awesome experience for you during your recent stay. We hope to see you again soon.

8/10 Bien

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s was a nice place to say for a few nights
Séjour de 3 nuits en mars 2024
Réponse de LQ Staff le 3 avr. 2024
Hello Thomas, thank you for the rating

10/10 Excellent

Delia

Séjour de 1 nuit en mars 2024
Réponse de Cyndy-Guest Experience Representative le 21 avr. 2024
Thank you for the wonderful rating, Delia. We are glad you enjoyed a super-fantastic stay at the La Quinta Inn & Suites by Wyndham Anchorage Airport. We look forward to providing you with another great visit in the future.

10/10 Excellent

Luis, winter springs

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en janvier 2024
Réponse de LQ Staff le 2 avr. 2024
Thank you for taking the time to leave us a review. We look forward to seeing you again!

8/10 Bien

MIchael

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Cyndy-Guest Experience Representative le 31 mars 2024
Michael, We hope you will return to enjoy a wonderful experience at our hotel in Anchorage. Our team is eager to host the best possible experience for our guests. Thank you for taking the time to rate your recent stay.

10/10 Excellent

Elena

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Booked another hotel for the night but didn’t stay due to how unclean it felt and looked unclean. So found La Quinta Inn and it was a breath of fresh air! Every second of my stay there was truly enjoyable. The staff was friendly, it was clean, up-to-date and enjoyed the breakfast as well.
Séjour de 1 nuit en mars 2024
Réponse de Cyndy-Guest Experience Representative le 31 mars 2024
Thank you, Elena, for sharing your experience at the La Quinta Inn & Suites by Wyndham Anchorage Airport. We are delighted we provided you with a clean, comfortable space. Our team is eager to share their hospitality with visitors, and we hope you will return to stay with us again.

10/10 Excellent

Ken

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Courteous and knowledgeable staff. Great place to stay.
Séjour de 2 nuits en mars 2024
Réponse de Cyndy-Guest Experience Representative le 31 mars 2024
We are delighted you enjoyed the wonderful service of our friendly staff, Ken. We hope the La Quinta Inn & Suites by Wyndham Anchorage Airport will be your lodging choice when you return to Alaska.

8/10 Bien

Kathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Cyndy-Guest Experience Representative le 27 mars 2024
Thank you for your rating, Kathleen. We are glad you enjoyed a great stay at our hotel in Anchorage. We look forward to hosting another visit for you in the future.

8/10 Bien

Connie

Les points forts : Propreté
The rooms and hotel itself are always neat and clean and staff is friendly and helpful.
Séjour de 1 nuit en mars 2024
Réponse de Cyndy-Guest Experience Representative le 26 mars 2024
Connie, We are glad you enjoyed your stay at our hotel in Anchorage. Thank you for the great review, and we hope you will return soon to visit again.

6/10 Satisfaisant

Tammy, Kaysville

Voyage en famille
We got out in the handicap room. Which would have been ok. But the shower went all over the bathroom. It was a mess.
Séjour de 1 nuit en mars 2024
Réponse de LQ Staff le 24 mars 2024
Hello Tammy,thank you for the rating

10/10 Excellent

Heidi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Cyndy-Guest Experience Representative le 22 mars 2024
Thank you, Heidi, for sharing a wonderful rating for the service and accommodations at the La Quinta Inn & Suites Anchorage Airport. We hope you will return to be our guest again soon.

10/10 Excellent

minjie

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de LQ Staff le 19 mars 2024
Thank you for your feedback! We look forward to your future stays with us.

10/10 Excellent

Stephanie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very well located, with friendly staff, and VERY comfortable.
Séjour de 1 nuit en février 2024
Réponse de LQ Staff le 19 mars 2024
Thank you for your feedback! We will continue to do our best to provide the best service possible.

10/10 Excellent

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de LQ Staff le 19 mars 2024
We appreciate your thoughts and feedback! We continue to do our best to provide the best service.

10/10 Excellent

Vernon, Cantwell

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff at front desk was very professional and kind.
Séjour de 1 nuit en mars 2024
Réponse de Cyndy-Guest Experience Representative le 18 mars 2024
Thank you for the positive feedback, Vernon! It was a pleasure to welcome you to the La Quinta Inn & Suites by Wyndham Anchorage Airport, and we hope to serve you again.

8/10 Bien

Laura, Homer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Great price point for Anchorage. Basic property, but convenient for all the things you need. Airport shuttle on the half hour - and close by. Clean. Awkward bathroom layout in the room. The front desk manager on the morning of 3/16 was great. So was the breakfast manager. Even though we were having to dash to the airport he asked us if we were able to get breakfast. These folks are what make the place.
Séjour de 1 nuit en mars 2024
Réponse de Cyndy-Guest Experience Representative le 18 mars 2024
Laura, We are glad you enjoyed the friendly service of our team members. Thank you for the great review of our property's location and comfort. We hope you will visit us again when you return to Anchorage.

10/10 Excellent

Ginny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I wish the shower would be hotter and the breakfast can be better. The waffle dough this morning was so watery. Other than that, it’s a great choice for a short stay in Anchorage!!
Séjour de 2 nuits en mars 2024
Réponse de Cyndy-Guest Experience Representative le 16 mars 2024
Ginny, Thank you for the positive rating! We apologize for the issues you encountered during your stay. The teams in the breakfast area and engineering department will address them immediately. We hope you will visit us again when you are in Anchorage for another trip.

10/10 Excellent

Brett

Séjour de 3 nuits en mars 2024
Réponse de LQ Staff le 17 mars 2024
Hello Brett,Thank you for the rating!

10/10 Excellent

Devon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice! Convenient and close to the airport. Clean and quiet.
Séjour de 1 nuit en mars 2024
Réponse de Cyndy-Guest Experience Representative le 16 mars 2024
Devon, Thank you for the wonderful review. We are glad you enjoyed our proximity to the airport and hope you will return to enjoy our hospitality again at the La Quinta Inn & Suites by Wyndham Anchorage Airport.

10/10 Excellent

Jae Young

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 2 nuits en mars 2024
Réponse de Cyndy-Guest Experience Representative le 15 mars 2024
Thank you, Jae Young, for sharing an outstanding rating and review for the La Quinta Inn & Suites by Wyndham Anchorage Airport. Our team carefully prepares guest rooms, and we are glad you enjoyed a comfortable experience.

10/10 Excellent

Ronnie, Fort Worth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is near the airport. That is a plus if you have an early or late flight! They shuttled us from the airport and to the train station another day, and provided us with a menu for food delivery and a recommended taxi cab phone number. We stayed in a handicapped room. The bed was comfortable. The bathroom was spacious. Breakfast was sparse and unimaginative, but the staff more than made up for any lack. Cyrus, our housekeeper, was excellent-attentive and aways cheerful. Everyone we encountered was kind and helpful. I recommend it as a place to stay. It's away from the main part of town, so a quiet area.
Séjour de 4 nuits en mars 2024
Réponse de Cyndy-Guest Experience Representative le 15 mars 2024
Ronnie, We are delighted you enjoyed the friendly service from all our staff. We are pleased to make guests as comfortable as possible when they visit the La Quinta Inn & Suites by Wyndham Anchorage Airport. It is a pleasure to offer complimentary transportation to and from the train station and the airport. Thank you for pre-arranging your plans for the shuttle with our front desk staff. Please allow us to welcome you for another restful experience again.

10/10 Excellent

Eva

Les points forts : Propreté, personnel et service, équipements
Comfortable room. Very Clean. Location is ok Convenient Not enough hot water the first night. I told front desk lady and maintanance fixed it right away. I would stay here again.
Séjour de 4 nuits en mars 2024
Réponse de LQ Staff le 14 mars 2024
We are glad we were able to help you with your hot water issue. We continue to do our best to ensure to provide you with the best service possible. Thank you for your input and we look forward to seeing you again!

10/10 Excellent

Chad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Already stated, the staff was excellent. Breakfast was, breakfast.
Séjour de 1 nuit en mars 2024
Réponse de LQ Staff le 14 mars 2024
Thank you for taking the time out of your day to leave us your review. We continue to do our best to provide the best service possible.

10/10 Excellent

Sy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place
Séjour de 2 nuits en mars 2024
Réponse de Cyndy-Guest Experience Representative le 13 mars 2024
Thank you, Sy, for sharing an awesome rating with other visitors and our staff at the La Quinta Inn & Suites by Wyndham Anchorage Airport. We are glad you enjoyed your experience at our hotel and hope to welcome you for another stay soon.

8/10 Bien

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I appreciated the quiet and the convenient location.
Séjour de 3 nuits en mars 2024
Réponse de Cyndy-Guest Experience Representative le 12 mars 2024
Thank you for your kind review, Patricia. We are glad you enjoyed our hotel's location and the peaceful experience you had with us in Anchorage.

10/10 Excellent

Anastasia, Ogden

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived later than expected into Anchorage, travelling with two toddlers. Rather that wait out our 8-hour layover, I was able to book a room last minute. We utilized the airport shuttle, and got checked in just fine late at night. It worked great for what we needed, for short notice and on a budget.
Séjour de 1 nuit en décembre 2023
Réponse de Cyndy-Guest Experience Representative le 10 mars 2024
We are happy to welcome weary travelers, no matter how briefly Anastasia. It is a pleasure to offer our guests complimentary transportation to and from the airport. We hope the rest of your journey was worry-free, and we hope to see you again at the La Quinta Inn & Suites by Wyndham Anchorage Airport.

4/10 Médiocre

Kristin

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Bad parking. Carpet in our room was duck taped. Our last day housekeeping didn't come leaving us with no towels or toilet paper. Continental breakfast was one of the poorest selections I've ever seen. Juice machine was out of order so nothing to drink.
Séjour de 5 nuits en mars 2024
Réponse de Cyndy-Guest Experience Representative le 7 mars 2024
Kristin, Please accept our apologies for the issues you encountered. Our maintenance team will repair the carpet properly, and we are sorry the cleaning crew missed your service request. The friendly folks at the front desk are happy to provide any additional items needed for the room. We hope to have another opportunity to welcome you for a better experience at our hotel.

10/10 Excellent

Alberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Cyndy-Guest Experience Representative le 8 mars 2024
Alberto, We are glad you had an amazing experience at the La Quinta Inn & Suites by Wyndham Anchorage Airport. Thank you for sharing a perfect rating for our service and accommodations. We look forward to hosting your next visit to Alaska!

8/10 Bien

Jesse

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have a good day!
Séjour de 1 nuit en mars 2024
Réponse de Cyndy-Guest Experience Representative le 5 mars 2024
Thank you for the positive rating, Jesse! We hope you will have a wonderful day, too!

8/10 Bien

ROBYN

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I really don’t have any complaints
Séjour de 4 nuits en février 2024
Réponse de LQ Staff le 2 mars 2024
We appreciate you taking the time out to give us your thoughts. We will continue to do our best to provide you the best service possible.

10/10 Excellent

Vannessa

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
VERY clean and friendly
Séjour de 1 nuit en février 2024
Réponse de Cyndy-Guest Experience Representative le 26 févr. 2024
Vannessa, We are delighted you enjoyed the excellent experience we provided to you at the La Quinta Inn & Suites by Wyndham Anchorage Airport. We hope you will join us again for another visit soon.

10/10 Excellent

Sondra

Séjour de 1 nuit en février 2024
Réponse de LQ Staff le 20 mars 2024
Thank you for your thoughts! We take pride in doing our best to provide you with great service.

6/10 Satisfaisant

Steve

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
We liked the convenient location and most of the amenities offered. What we didn't like: no fresh fruit, no teas (unusual!), no hot chocolate. The closet was tiny, but there is not much the hotel can do about that. On second thought, if the location of the iron was changed, that would help! The TV was a great size for watching from the bed. Overall, we had a good stay and could choose this again.
Séjour de 6 nuits en février 2024
Réponse de LQ Staff le 21 févr. 2024
We appreciate your feedback and will definitely take your input into account. Thank you!

10/10 Excellent

Tianhao

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed for one night at the la Quinta , staffs was really nice and courteous, the room was clean. Front desk lady heard we were going to the train depot in the morning and offered us the ride to safe the Uber cost
Séjour de 1 nuit en février 2024
Réponse de Cyndy-Guest Experience Representative le 18 févr. 2024
Thank you for the excellent rating and review, Tianhao! We are happy to provide complimentary transportation to and from the airport terminal and train station. Please arrange the service with the front desk to schedule your ride. We hope you will enjoy another great stay at the La Quinta Inn & Suites by Wyndham Anchorage Airport.

8/10 Bien

Jeffrey

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
I remember staying here years ago when it was new or Newley remodeled, now it feels run down, the room was not clean. The fitted bedsheets were not put on all the way and there was hair visible on them.
Séjour de 2 nuits en février 2024
Réponse de Cyndy-Guest Experience Representative le 16 févr. 2024
Jeffery, Thank you for taking the time to review your recent stay at our hotel in Anchorage. We are sorry your experience was not as satisfying as it could have been, and we promise to continue to provide better service to our guests. We appreciate your valuable feedback and hope you will allow us to welcome you again.

10/10 Excellent

Lisa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All the staff were super nice, loved the breakfast and I would absolutely would recommend this place for everyone! Overall, we enjoyed our stay! Next time we head back to Anchorage, we will be staying at this hotel again!
Séjour de 5 nuits en février 2024
Réponse de Cyndy-Guest Experience Representative le 15 févr. 2024
Lisa, It thrills our team to know you will recommend the La Quinta Inn & Suites by Wyndham Anchorage Airport to friends and family. Our staff will be happy you enjoyed their efforts to make your visit memorable. We look forward to seeing you again.

2/10 Horrible

Katrina

Séjour de 1 nuit en février 2024
Réponse de LQ Staff le 21 mars 2024
Hello Katrina, Thank you for the review!

2/10 Horrible

Siruan

Voyage en groupe
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Bad Front- Desk Service
Séjour de 2 nuits en février 2024
Réponse de Cyndy-Guest Experience Representative le 12 févr. 2024
Siraun, We hope you will reach out to our team to discuss any issues you encountered. We have trained our staff to be as courteous and welcoming as possible and will take steps to make this continue.

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient hotel for hockey tournaments. Mini fridge and microwave in the room. Comfortable bed and a spacious room. We will definitely stay here again!
Séjour de 2 nuits en février 2024
Réponse de Cyndy-Guest Experience Representative le 12 févr. 2024
Thank you for your positive review and excellent rating, Lisa. We are glad you and your family enjoyed the well-appointed room at the La Quinta Inn & Suites by Wyndham Anchorage Airport. We look forward to being of further service to you during the next tournament.