Avis sur Super 8 by Wyndham Amsterdam
Super 8 by Wyndham Amsterdam
5502 Rte 30 South I 90 Exit 27, Amsterdam, NY
Avis
7,2
Bien
7,4/10
Propreté
7,6/10
Personnel et service
6,6/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
7,0/10
Écoresponsabilité
Avis
Voyage en groupe
6 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Manager le 7 sept. 2022
Hello Daniel, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,
10/10 Excellent
sophie
Voyage en famille
3 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sophie
Séjour de 1 nuit en juillet 2022
Réponse de Manager le 4 juil. 2022
Hello sophie,
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We hope to someday have another opportunity to host your stay.
6/10 Satisfaisant
Voyageur vérifié
30 juil. 2018
Les points forts : Personnel et service et confort de la chambre
Correct
Voyageur vérifié
Séjour de 1 nuit en juillet 2018
8/10 Bien
Voyageur vérifié
27 juin 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
6/10 Satisfaisant
philippe
22 août 2012
de passage
philippe
2/10 Horrible
Nasir
Voyage en famille
13 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Nasir
Séjour de 1 nuit en avril 2024
Réponse de Manager le 15 avr. 2024
Hello Nasir, We're sorry to hear you weren't fully satisfied during your stay. Your feedback is important to us and will be shared with our team for further review and improvement. We appreciate you taking the time to share your experience with us.
10/10 Excellent
william
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
william
Séjour de 1 nuit en mars 2024
Réponse de Manager le 17 mars 2024
Hello william,We appreciate you taking the time to share your feedback with us. If you have any further comments or concerns, please feel free to reach out to our management team directly.
10/10 Excellent
Juan
Voyage en famille
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juan
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 30 janv. 2024
Hello Juan,Thank you for your kind feedback on the cleanliness and appearance of our rooms. We take great pride in maintaining a high standard of cleanliness to ensure a comfortable stay for all our guests. We hope to welcome you back in the future for another enjoyable experience.
10/10 Excellent
Antonio
28 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Antonio
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 1 déc. 2023
Hello Antonio,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If there is anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
4/10 Médiocre
Max
Voyage en couple
25 nov. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Max
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 29 nov. 2023
Hello Max, Thank you for sharing your feedback with us. We appreciate your comments about our sleeping facilities. We're sorry to hear that the aesthetics didn't meet your expectations and that you found our breakfast unsatisfactory. We strive to provide a comfortable stay at a competitive price, and we regret if you felt otherwise. We value your input and will take it into consideration for future improvements.
6/10 Satisfaisant
Margaret
11 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Margaret
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 13 oct. 2023
Hello Margaret ,Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the requested task right away for the benefit of our future guests, which hopefully will include yourself.
2/10 Horrible
Susan
5 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 7 oct. 2023
Hello Susan, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.
8/10 Bien
Jane
Voyage en couple
3 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jane
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 5 oct. 2023
Hello Jane,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
8/10 Bien
christopher
Voyage en famille
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
christopher
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 18 sept. 2023
Hello christopher,Thank you for your valuable opinion regarding our staff and also our location. We appreciate you taking the time to share your experience.
10/10 Excellent
Jane
Voyage en famille
4 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jane
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 6 sept. 2023
Hello Jane,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
10/10 Excellent
JoAnna
Voyage en famille
27 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, comfortable and friendly staff
JoAnna
Séjour de 1 nuit en août 2023
Réponse de Manager le 29 août 2023
Hi JoAnna,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.
6/10 Satisfaisant
Sally
Voyage en famille
20 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sally
Séjour de 1 nuit en août 2023
Réponse de Manager le 21 août 2023
Hello Sally, Thank you for your feedback, breakfast selection varies from day to day depending on the chef’s assigned. We do hope that we get the chance to host you again.
6/10 Satisfaisant
Chris
18 août 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Noisy and not secure.
Chris
Séjour de 1 nuit en août 2023
Réponse de Manager le 19 août 2023
Hello Chris,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our room. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
4/10 Médiocre
rmanuel224
Voyage en couple
9 août 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
rmanuel224
Réponse de Manager le 10 août 2023
Hello Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
6/10 Satisfaisant
Ann
Voyage en couple
7 août 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Ann
Séjour de 1 nuit en août 2023
Réponse de Manager le 8 août 2023
Hello Ann,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.
8/10 Bien
Gordon
16 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gordon
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 18 juil. 2023
Hello Gordon, It is unfortunate that some unforeseeable events happened during your stay, we did try to resolve and offer a solution the same day to make sure that your stay will not be affected in any way. We still thank you for understanding regardless and we do hope that we get the chance to host you again in the future as this was not the experience that we wanted you to have.
8/10 Bien
Jason
15 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jason
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 16 juil. 2023
Hello Jason,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
8/10 Bien
Charles
19 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charles
Séjour de 1 nuit en juin 2023
Réponse de Manager le 21 juin 2023
Hi Charles,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.
8/10 Bien
Victor
18 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Victor
Séjour de 1 nuit en juin 2023
Réponse de Manager le 19 juin 2023
Hello Victor, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
8/10 Bien
Lori
18 juin 2023
Lori
Séjour de 1 nuit en juin 2023
Réponse de Manager le 9 juil. 2023
Hello Lori,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
10/10 Excellent
Jessica
Voyage en famille avec de jeunes enfants
11 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Réponse de Manager le 13 juin 2023
Hello Jessica,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff. We are always looking for ways to improve upon the guest experience so thank you for sharing.
10/10 Excellent
Werner
8 juin 2023
Werner
Séjour de 1 nuit en juin 2023
Réponse de Manager le 12 juin 2023
Hello Werner,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
4/10 Médiocre
Adrianus, Burlington
6 juin 2023
Adrianus
Séjour de 1 nuit en juin 2023
Réponse de Manager le 7 juin 2023
Hello Adrianus, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
8/10 Bien
Scott
Voyage en famille
29 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 1 nuit en mai 2023
Réponse de Manager le 30 mai 2023
Hello Scott,Know that your voice is of tremendous importance to us and we value your comments about our staff as well as our area. We hope to see you again to deliver you with a 5 star experience.
10/10 Excellent
Joan
Voyage avec des animaux de compagnie, Voyage en couple
28 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joan
Séjour de 1 nuit en mai 2023
Réponse de Manager le 30 mai 2023
Hi Joan,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.
8/10 Bien
Elizabeth
25 mai 2023
Les points forts : Propreté et personnel et service
Elizabeth
Séjour de 1 nuit en mai 2023
Réponse de Manager le 27 mai 2023
Hello Elizabeth, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
8/10 Bien
Janet
18 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thanks!
Janet
Séjour de 1 nuit en mai 2023
Réponse de Manager le 21 mai 2023
Hello Janet,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope to see you again in the future. Thank you for your valuable business.
2/10 Horrible
Renee
24 mars 2023
Renee
Séjour de 1 nuit en mars 2023
Réponse de Manager le 26 mars 2023
Hello Renee,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
4/10 Médiocre
Voyageur vérifié
Voyage en groupe
19 mars 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en mars 2023
Réponse de Manager le 20 mars 2023
Dear Guest,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our breakfast. I hope you will return to enjoy a memorable and exceptional experience.
4/10 Médiocre
ed
Voyage d’affaires
20 févr. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
bring some raid
ed
Séjour de 1 nuit en février 2023
Réponse de Manager le 21 févr. 2023
Hello ed, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
6/10 Satisfaisant
Scott
Voyage en famille
15 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 1 nuit en janvier 2023
Réponse de Manager le 16 janv. 2023
Hello Scott, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
10/10 Excellent
Jorge
12 déc. 2022
Jorge
Séjour de 1 nuit en décembre 2022
Réponse de Manager le 14 déc. 2022
Hello Jorge,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
2/10 Horrible
Jose
2 déc. 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Réponse de Manager le 3 mars 2023
Hello Jose, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
10/10 Excellent
Barbara
29 oct. 2022
Les points forts : Propreté, personnel et service, confort de la chambre
Barbara
Séjour de 1 nuit en octobre 2022
Réponse de Manager le 30 oct. 2022
Hello Barbara,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
8/10 Bien
Voyageur vérifié
Voyage en groupe
24 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable and quiet.
Voyageur vérifié
Séjour de 1 nuit en octobre 2022
Réponse de Manager le 25 oct. 2022
Dear Guest,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and comments about our area. I hope you will return to enjoy a memorable and exceptional experience.
8/10 Bien
Deborah
Voyage en groupe
10 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Deborah
Séjour de 1 nuit en octobre 2022
Réponse de Manager le 11 oct. 2022
Hello Deborah,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
10/10 Excellent
Gary
Voyage en groupe
9 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gary
Séjour de 1 nuit en octobre 2022
Réponse de Manager le 10 oct. 2022
Hello Gary,Thank you for your valuable opinion regarding our access. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
10/10 Excellent
BENJAMIN, Nevada
3 oct. 2022
BENJAMIN
Séjour de 1 nuit en octobre 2022
Réponse de Manager le 2 janv. 2023
Hello BENJAMIN,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
4/10 Médiocre
Julia
1 oct. 2022
Julia
Séjour de 1 nuit en septembre 2022
Réponse de Manager le 31 déc. 2022
Hello Julia,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
6/10 Satisfaisant
Marsha
18 sept. 2022
Marsha
Séjour de 1 nuit en septembre 2022
Réponse de Manager le 19 sept. 2022
Hello Marsha, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
10/10 Excellent
Ashley
Voyage en couple
24 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ashley
Séjour de 1 nuit en août 2022
Réponse de Manager le 25 août 2022
Hello Ashley, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!
2/10 Horrible
krystal
24 août 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
krystal
Séjour de 7 nuits en août 2022
Réponse de Manager le 23 nov. 2022
Hello krystal,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
6/10 Satisfaisant
Maureen
Voyage en groupe
21 août 2022
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Maureen
Séjour de 1 nuit en août 2022
Réponse de Manager le 23 août 2022
Hello Maureen, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
6/10 Satisfaisant
Michael
21 août 2022
Les points forts : Propreté et personnel et service
Michael
Séjour de 1 nuit en août 2022
Réponse de Manager le 20 nov. 2022
Hello Michael,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
8/10 Bien
Matthew
Voyage en famille
21 août 2022
Les points forts : Propreté, personnel et service, confort de la chambre
Matthew
Séjour de 1 nuit en août 2022
Réponse de Manager le 22 août 2022
Hello Matthew, Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.