Piscine extérieure (ouverte en saison), parasols de plage
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Avis sur Anantara Convento di Amalfi Grand Hotel

5 out of 5
Anantara Convento di Amalfi Grand Hotel
Via Annunziatella 46, Amalfi, SA

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 339 avis sur 422." "
Note des voyageurs de 8 (Bien), d’après 61 avis sur 422." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 422." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 422." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 422." "

9,6/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Pierre

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le site et la vue est absolument magnifique, propre et époustouflant 👌Le personnel est sensationnel 👌 Le chef cuisinier actuel est décevant…quel dommage ! Belle présentation, mais peu goûteux…Seul commentaire négatif!
Séjour de 3 nuits en septembre 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
agnifique
Deuxième séjour dans cet établissement qui occupe un emplacement privilégié sur la côte amalfitaine et situé juste à quelques minutes de Amalfi. Prestations de grande qualité et emplacement magnifique. La structure abrite un cloître d’une beauté rare. Personnel très attentif et professionnel.
Séjour de 2 nuits en août 2020

10/10 Excellent

Mohaboubaly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2019
Réponse de Giacomo Sarnataro, General Manager le 8 déc. 2019
Dear Guest, Thank you for sharing your feedback! Best regards,

10/10 Excellent

Emmanuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Il paradiso in terra
Hotel magnifico che corrisponde ad Amalfi, bellezza incommensurabile. L'equipe é all'ascolto e i servizi proposti corrispondono al livello dell'hotel. Il ristorante é notevole non solo per la qualità del luogo ma anche del cibo proposto. Consiglio vivamente
Séjour de 1 nuit en juin 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2018

10/10 Excellent

Claudio, Issy les Moulineaux

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une étape incroyable sur le cote amalfitaine
Hôtel exceptionnel par son accueil, la disponibilité et les attentions du personnel. La chambre est impeccable et la salle à manger (ou pour y déjeuner) bénéficie d'une vue fantastique. Hôtel un peu cher mais au moins on ne regrette pas sa dépense. Il y a juste à savoir que le parking d'arrivée de l'hôtel (en venant de Sorrento) est juste à la sortie d'un tunnel ce qui peut être dangereux. Petit déjeuner de très bonne qualité avec un buffet comprenant de nombreux produits frais. Parmi les attentions upgrade (chambre avec terrasse), champagne pour mon anniversaire (remarqué par la réception lors de la remise des passeports), voiture à la sortie de l'hôtel le jour du départ. Navette pour descendre en ville (Amalfi). Disponible en cette saison mais ne pas compter sur cette disponibilité en saison touristique compte tenu de la circulation.
Séjour de 2 nuits en décembre 2017

10/10 Excellent

Stéphane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait pour un séjour romantique
Un hôtel luxueux, qui offre la meilleure vue de la ville sur la mer et le port, depuis les chambres comme depuis la longue terrasse où est servi le petit-déjeuner riche et varié. Notre chambre était magnifique, spacieuse et particulièrement confortable, le service tiré à quatre épingles. Piscine chauffée à débordement avec vue sur la mer, spa... Un endroit parfait pour un séjour romantique !

8/10 Bien

Laurent, Bruxelles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le meilleur hôtel d'Amalfi
Parking à 25 EUR un peu mesquin, sans véritable alternative. Sinon, petit déjeuner créatif et généreux. Vue superbe. Dommage pour la piscine fermée et pas en service pour un 5*.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel
Vue impressionnent sur amalfi,personnel très compétent,petit déjeuner sur la terrasse très agréable,piscine spectaculaire,que du bonheur.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chef en cuisine très créatif gagne à être connu et duo musical pendant le repas très apprécié

10/10 Excellent

Julien, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptionnel
Tout était parfait. La chambre était magnifique et propre. Le petit déjeuner était très fourni et délicieux. L'hôtel, les jardins et la terrasse sont exceptionnels.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Considérant que cet hôtel attribue le même niveau de luxe à des chambres avec suite et une chamdre + minuscule terrasse avec promiscuité, je conseille d'éviter les chambdre terrasse du 8ème étage. De plus, si vous prenez une douche préférez le matin car la salle de bains est inondée en raison d'une pente inverse de la tablette de la baignoire. Le service de chambre passant le matin, si vous prenez une douche le soir, vous aurez les pieds dans l'eau jusqu'au lendemain, quelque soit votre chambre " de luxe ". Sinon la vue est splendide et le service attentionné.

10/10 Excellent

Pascale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel convento di amalfi
Superbe hotel , vue magnifique, très bien situé, personnel charmant. Le petit dejeuner est très bon, mais le dîner (menu dégustation) est décevant. Mais dîner sur la terrasse c'est magique...

10/10 Excellent

Sapna

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were extremely friendly. Welcoming to our toddler and provided high quality service with a smile. Harsh and the staff at the restaurant were so attentative. The woman in the front who helps with bookings secured a last minute reservation at a rooftop directly in front of the duomo. Stunning views and meal. Thank you for the amazing stay and memorable 40th birthday treats as well thanks to Harsh for going above and beyond. All of the staff were AMAZING and easy to talk with.
Séjour de 2 nuits en avril 2024
Réponse de Estelle Vassallo - General Manager le 1 mai 2024
Dear Sapna,First of all, I would like to thank you for rating Anantara Convento di Amalfi Grand Hotel on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Estelle VassalloGeneral Manager

10/10 Excellent

Chhayesh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location for this beautiful hotel. Highly recommended for staying in the town of Amalfi.
Séjour de 5 nuits en avril 2024
Réponse de Estelle Vassallo General Manager le 1 mai 2024
Dear Chhayesh,What a wonderful rating! Thank you very much for taking the time to rate Anantara Convento di Amalfi Grand Hotel on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Estelle VassalloGeneral Manager

8/10 Bien

Ivonne Beatriz

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Niklaus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff and service was great
Séjour de 2 nuits en mars 2024
Réponse de Estelle Vassallo - General Manager le 10 avr. 2024
Dear Niklaus,Thank you for taking the time to share your experience at Anantara Convento di Amalfi Grand Hotel ! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Estelle VassalloGeneral Manager

10/10 Excellent

Annie, miami

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful, serene property. Staff was amazing and very attentive. We would come back over and over again.
Séjour de 2 nuits en mars 2024
Réponse de Estelle Vassallo - General Manager le 21 mars 2024
Dear Annie, Thank you for choosing Anantara Convento di Amalfi for your stay in Amalfi. Thank you for your note for taking the time to write your review. We are delighted you enjoyed our hotel and I look forward to welcoming you back for your next stay. Best Regards, Estelle Vassallo General Manager

10/10 Excellent

Rosella, Los Angeles

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Estelle Vassallo General Manager le 23 mars 2024
Dear Rosella, Thank you for choosing Anantara Convento di Amalfi for your stay in Amalfi. Thank you for your note for taking the time to write your review. We are delighted you enjoyed our hotel and I look forward to welcoming you back for your next stay. Best Regards, Estelle Vassallo General Manager

10/10 Excellent

Linda

Séjour de 2 nuits en janvier 2024
Réponse de Estelle Vassallo - General Manager le 26 févr. 2024
Dear Linda,What a wonderful rating! Thank you very much for taking the time to rate Anantara Convento di Amalfi Grand Hotel on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards, Estelle Vassallo - General Manager

10/10 Excellent

Gareth

Séjour de 5 nuits en décembre 2023
Réponse de Estelle Vassallo - General Manager le 23 mars 2024
Dear Gareth,What a wonderful rating! Thank you very much for taking the time to rate Anantara Convento di Amalfi Grand Hotel on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards, Estelle Vassallo - General Manager

10/10 Excellent

Cheryl

Séjour de 3 nuits en décembre 2023
Réponse de Estelle Vassallo - General Manager le 26 févr. 2024
Dear Cheryl,Thank you for taking the time to share your experience at Anantara Convento di Amalfi Grand Hotel! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Estelle Vassallo - General Manager

10/10 Excellent

Joseph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Grand, luxurious, felt like heaven.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Barbara

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is fabulous. The hotel staff is very attentive to your needs and will bend over backwards to make you happy. Rooms were very clean and comfortable. It is centrally located as well with easy access to buses and ferries. I will definitely go back there again.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Joshua

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous property, friendly staff, amazing breakfast
Séjour de 1 nuit en novembre 2023
Réponse de Ahmed Abd EL Gawad le 25 nov. 2023
Dear Mr. Joshua Sirkin,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for sharing your feedback about your stay, we are delighted to hear that you enjoyed and appreciated your stay with us, and we are incredibly grateful that you took the time to leave us such a fantastic review! Once again, thank you, we are all looking forward to welcoming you back shortly for another memorable stay.Sincerely,Ahmed Abd El Gawad Guest Relations Manager

10/10 Excellent

RODNEY WAYNE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property, Staff, Views, Room and Food we’re all fantastic. Staff will go out of the way to make your stay Wonderful. Angelo, Sall and Eugenio were Fantastic. It was our first time visiting Amalfi and we will be back!
Séjour de 3 nuits en novembre 2023
Réponse de Ahmed Abd EL Gawad le 18 nov. 2023
Dear Mr. Rodney Wayne,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

8/10 Bien

Esther, Rialto

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property with amazing viewed. Traveled there during November and many amenities unavailable due to “out of season” like pizzeria, pool and excursions.
Séjour de 3 nuits en novembre 2023
Réponse de Ahmed Abd EL Gawad le 18 nov. 2023
Dear Mrs. Grace Giuliani,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are happy to read that you appreciated and enjoyed your stay at our Property and we are grateful that you took the time to leave us a good review!We have also noted your kind valuable remarks regarding the unavailable amenities due to the off-season, please accept our sincere apologies for any inconvenience this might have caused. Our utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff led by Daniela was outstanding. The restaurant staff was beyond expectations. Truly first class customer service. My wife loves our stay and wished we had time for a couple more days
Séjour de 1 nuit en novembre 2023
Réponse de Ahmed Abd EL Gawad le 18 nov. 2023
Dear Mr. John RiderWarm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Marietta

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a beautiful unique historic property that was renovated while preserving the historic convent level. The food at the restaurant was outstanding.
Réponse de Ahmed Abd EL Gawad le 18 nov. 2023
Dear Mrs. Marietta Wu,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

TOSHIAKI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Ahmed Abd EL Gawad le 18 nov. 2023
Dear Mr. Toshiaki Matsumura, Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

shariq

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience
Séjour de 3 nuits en octobre 2023
Réponse de Ahmed Abd EL Gawad le 28 oct. 2023
Dear Mr. ObaidWarm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you again for your time.We look forward to welcoming you back to Anantara Convento di Amalfi Grand Hotel shortly.kind regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Jerome

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxury resort - top class
Spectacular hotel built into a 13th c convent with a magnificent view of Amalfi coast - excellent service, food, attention to detail. Absolutely top class in every way.
Séjour de 4 nuits en octobre 2023
Réponse de Ahmed Abd EL Gawad le 28 oct. 2023
Dear Mr. Jerome RothWarm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you again for your time.We look forward to welcoming you back to Anantara Convento di Amalfi Grand Hotel shortly.kind regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Shriver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Ahmed Abd EL Gawad le 28 oct. 2023
Dear Mrs. ShriverWarm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you again for your time.We look forward to welcoming you back to Anantara Convento di Amalfi Grand Hotel shortly.kind regards,Ahmed Abd El GawadGuest Relations Manager

8/10 Bien

Jun

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall great experience excpet the staff did not assist us in concierge services despite my multiple previous calls and emails asking, but the other guests who were checking in with us had plenty of help with restaruant booking. Not sure why the hotel picked and chose certain guests to help. Hotel also did not have capacity for in-hotel restaurants for dinner but no one told us in advance reservation was needed even though we asked. Hotel service would be improved and I wish they treated all guests the same
Séjour de 3 nuits en septembre 2023
Réponse de Ahmed Abd EL Gawad le 6 oct. 2023
Dear Jun,Kind greetings from Anantara Convento di Amalfi Grand Hotel. Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are happy to read that you appreciated our Hotel location our staff and our infinity pool. We have also noted your kind valuable remarks, please accept our sincere apologies for any inconvenience this might have caused. Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again, thank you and we are looking forward to welcoming you back. Best regards, Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

James, novato

Séjour de 4 nuits en septembre 2023
Réponse de Ahmed Abd EL Gawad le 28 oct. 2023
Dear Mr. JamesWarm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you again for your time.We look forward to welcoming you back to Anantara Convento di Amalfi Grand Hotel shortly.kind regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Lourdes

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place with a very good staff in,always ready to help and very friendly
Séjour de 5 nuits en septembre 2023
Réponse de Ahmed Abd EL Gawad le 6 oct. 2023
Dear Lourdes,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El Gawad

10/10 Excellent

Ana C Acioli lins

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Inesquecível
Hotel encantador e com excelente localização. Serviço impecável, quarto muito confortável e com vista deslumbrante para a Marina de Amalfi. Café da manhã charmoso e com piano ao vivo. Recomendo!
Séjour de 2 nuits en septembre 2023
Réponse de Ahmed Abd EL Gawad le 23 sept. 2023
Dear Mrs Ines, Kind greetings from Anantara Convento di Amalfi Grand Hotel. Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your whole stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the fantastic work. Our utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards, Ahmed Abd El Gawad Guest Relations Manager

10/10 Excellent

ILHAMSJAH

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room too small for junior suite
Séjour de 1 nuit en septembre 2023
Réponse de Ahmed Abd EL Gawad le 14 sept. 2023
Dear Mrs & Mr MananKind greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your whole stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.We have also noted your kind valuable remarks regarding the room size, please accept our sincere apologies for any inconvenience this might have causedOur utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Avri

Séjour de 1 nuit en août 2023
Réponse de Ahmed Abd El Gawad le 7 sept. 2023
Dear Avri,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are delighted to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Ahmed Abd El Gawad Guest Relations Manager

10/10 Excellent

Ashley

Séjour de 2 nuits en août 2023
Réponse de Ahmed Abd El Gawad le 7 sept. 2023
Dear Mrs. Ashley,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are delighted to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Sarah

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Gorgeous property and excellent service. Everyone is so polite and attentive. The front desk arranged for a few dinner reservations at popular restaurants and we always had the best table once we arrived. The views are breathtaking, the pool area lovely. We had a excellent room- 202. Beautiful and spacious room with private terrace. Amazing privacy and views.
Séjour de 2 nuits en août 2023
Réponse de Ahmed Abd El Gawad le 13 août 2023
Dear Mrs Sarah,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente
Tivemos uma excelente estadia no hotel. Os funcionários foram receptivos, o café da manhã tudo delicioso, o restaurante muito bom, o espaço da piscina da para aproveitar e relaxar com a vista incrível.
Séjour de 5 nuits en juillet 2023
Réponse de Ahmed Abd EL Gawad le 11 août 2023
Dear Mr FranciscoWarm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Marissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel and it's staff were ALL wonderful. I enjoyed my first visit to the Amalfi coast!
Séjour de 2 nuits en juillet 2023
Réponse de Ahmed Abd EL Gawad le 16 juil. 2023
Dear Marissa,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Tom

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wish I could give it more than 5 stars
This place is amazing! The views are gorgeous, the location is perfect. The staff go over and beyond anything that could reasonably be expected. Unobtrusively there whenever you need them. We also had an outstanding meal at the restaurant. The great food kept coming in wave after wave. Kristian was one of the best servers we have ever had. If you are going to Amalfi, splurge and book your stay here and get at least one meal in their restaurant - you will not regret it. It's what memories are made from.
Séjour de 2 nuits en juin 2023
Réponse de Ahmed Abd EL Gawad le 28 juin 2023
Dear Mr Tom, Warm greetings from Anantara Convento di Amalfi Grand Hotel. Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property, and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the fantastic work. On behalf of all the Anantara Convento di Amalfi team members, we look forward to welcoming you back. Best regards, Ahmed Abd El Gawad Guest Relations Manager

10/10 Excellent

Laura

Séjour de 1 nuit en mai 2023
Réponse de Ahmed Abd EL Gawad le 28 juin 2023
Dear Mrs Laura,Warm greetings from Anantara Convento di Amalfi Grand Hotel. Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property, and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the fantastic work. On behalf of all the Anantara Convento di Amalfi team members, we look forward to welcoming you back. Best regards, Ahmed Abd El Gawad Guest Relations Manager

10/10 Excellent

David

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Facility is incredible, a converted convent retaining many of the original interior structures.
Séjour de 3 nuits en novembre 2022
Réponse de Giacomo Sarnataro General manager le 26 nov. 2022
Dear Mr. Thomas,Kind greetings from NH Collection Grand Hotel Convento di Amalfi.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Giacomo SarnataroGeneral Manager

10/10 Excellent

kelly

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022
Réponse de Giacomo Sarnataro General manager le 17 nov. 2022
Dear Valued Guest,Kind greetings from NH Collection Grand Hotel Convento di Amalfi.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read through your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Giacomo SarnataroGeneral Manager

10/10 Excellent

Courtney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely amazing experience staying here. Great service. Great food. Great staff. Beautiful property
Réponse de Giacomo Sarnataro General manager le 10 nov. 2022
Dear Valued Guest,Kind greetings from NH Collection Grand Hotel Convento di Amalfi.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Giacomo SarnataroGeneral Manager