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Avis sur Microtel Inn by Wyndham Henrietta/Rochester

2 out of 5
Microtel Inn by Wyndham Henrietta/Rochester
905 Lehigh Station Road, Henrietta, NY

Avis

4,8
Note des voyageurs de 10 (Excellent), d’après 90 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 121 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 200 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 207 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 386 avis sur 1004." "

4,6/10

Propreté

6,0/10

Personnel et service

4,4/10

Équipements

4,4/10

Infrastructures et conditions de l’hébergement

4,8/10

Écoresponsabilité

Avis

2/10 Horrible

Myriam

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Evitez
Terriblement sale. Salle de bains dégueulasse
Séjour de 1 nuit en décembre 2022

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Terrible
Très sale kleenex et barette sur tapis aucune balayeuse n'avait été passée Cheveux et poils dans la salle de bain Tout était sale
Séjour de 1 nuit en juin 2022

8/10 Bien

Pascal

Séjour de 3 nuits en juin 2022

2/10 Horrible

Diana, Brunswick

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was disgusting
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Linda

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

Zachary

Les points faibles : Personnel et service
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Heidi, Woodside

Les points forts : Personnel et service
Average
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Jennifer M

Les points faibles : Équipements
They were in the middle of major renovations and had plaster dust and chunks of plaster everywhere, including all over the floor in my room. They had a pile of tvs and other construction debris piled in the main "lobby" on the second floor. The entrance to the hotel was unmarked. There are NO ELEVATORS so you're forced to drag your luggage upstairs. Stairwells are not marked despite being behind closed doors. Front desk clerk was uninterested and seemed bored. She went through a spiel in a quiet voice and spoke rapidly so i have no idea what she was telling me and was too intimidated by her attitude to ask her to repeat herself. They had no working ice machines, just a giant cooler full of icy water if you needed ice. Breakfast was pathetic - stale cereal and bakery items. Oh, and there was a $50 deposit required that i was unaware of despite having prepaid for my room. Not worth the $120 i paid
Séjour de 1 nuit en mai 2024

2/10 Horrible

Ann

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s was filthy and smelled of dirty carpet. The rooms were falling apart and the air conditioning was useless cause it was full of dirt. The ice machine was broke and they kept it in an unsanitary cooler that everyone stuck hands in. The vending machine had more condoms than snacks. I could add additional stuff but this about sums it up. Stood here to pick up my kid from college. Never again
Séjour de 1 nuit en mai 2024

2/10 Horrible

nancy a

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They could not verify our reservation and give us what we had reserved. It was dirty, smelly, and very noisy with workers going in and out of the outside doors at all times. The room another family member had was even more noisy as the people living there fought every night! This was the ABSOLUTE WORST hotel experience I’ve ever had.
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

lesa

Voyage en famille
Les points forts : Personnel et service
Séjour de 3 nuits en mai 2024

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Doing renovations/dusty but otherwise a decent location and stay
Séjour de 1 nuit en mai 2024

2/10 Horrible

Mary

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024

2/10 Horrible

Trevor

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Absolutely disgusting property. There was blood on the mattress and public hair in the bathroom
Séjour de 1 nuit en avril 2024

2/10 Horrible

Kaela

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Dirty stains everywhere corporate should shut this one down it’s disgusting
Séjour de 2 nuits en mai 2024

2/10 Horrible

Ainex S. Vizcarrondo

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Horrible, no están listos para recibir público por su construcción no deberían abrir hasta concluir
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Ron

Les points forts : Personnel et service
Les points faibles : Propreté
Fair
Séjour de 4 nuits en avril 2024

10/10 Excellent

Elisabeth

Les points forts : Personnel et service
The hotel was no better or worse than I expected. There is construction going on around the property which makes parking a bit inconvenient but not a big deal. However, I was awoken at 4 am by a stranger opening my door. "Oh sorry" he said, "Sorry" and closed it again. I don't know if he was another guest opening my door by accident (but why did HIS room key work on my door? or a staff member, but it was unsettling.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Piotr

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very dated. The facility requires total update.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Courtney

Séjour de 1 nuit en février 2024

2/10 Horrible

Aemiro

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en avril 2024

2/10 Horrible

John

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Never ever again. A complete dump Very disappointed.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Todd

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This property was under construction. It has construction equipment and supplies in all the hallways. They should have not taken bookings
Séjour de 1 nuit en avril 2024

2/10 Horrible

Rachel

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything about this property was nasty. The first room I was put in was like being in a room full of smokers. The second room everything is dated and filthy. It was nasty.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Brian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was clean, quiet & had convenient parking.
Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

James

Séjour de 1 nuit en avril 2024

2/10 Horrible

MARIBEL

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It felt like a homeless shelter. Peeling paint everywhere- especially bathroom ceiling, leather chair ripped with stuffing showing, cracked tiles, broken moldings, unfinished unidentifiable electrical connection sticking out of the wall, 15 year old TV, no fridge, no microwave,
Séjour de 2 nuits en avril 2024

2/10 Horrible

JENNICE

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I booked this hotel because of the location. It was close to the RIT campus. The pictures of the property looked nice. I loved the bench by the window and the decor. I also loved it because it was pet friendly. But this place is a nightmare. First off as soon as you pull in the grounds of the parking lot are all under construction. There is potholes and material all over the parking lot. Then when you check in they place a deposit hold of $50. We make our way to our room. There is no elevator it’s a walk up and The ice machine doesn’t work. We walk to our room and the room is falling apart. The walls are dirty and there is chipping on the floor. The room looks like it was cleaned. The corners have dirt and paint chips on the floor. There is even a left over used soap in the shower. The bath mat has brown stains on them and the toilet looks like it’s broken. Down the hallway there is construction workers and material all over. There are vacant rooms with the door wide open. The back door is unlocked so when you go down the lobby someone can come from behind. It’s very unsafe! I will not recommend to ANYONE!

10/10 Excellent

raymond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Horrible bed. Toast or creal for breakfast
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

daniel

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
the door we were told to enter, #6 was unoperational. we asked 4 employees how to get in. not 1 of them spoke english!! the paint was peeling from bathroom walls. the tub was clogged, possibly from the peeling paint above tub. the towels were stained. and we were awoken to a hallway full of state troopers concerning some sort of altercation.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Chris

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bathroom, beds, walls, actually everything was dirty. There was a smell. And there was a leftover sub, blue cheese and half consumed rootbeer left in fridge. All together a bad experience and this place shoukd not be recommended.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Francia

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I made the mistake of boking this hotel for my son to attend RIT for a fair. Unfortunately, all of the hotels close to school were mostly booked or incredibly expensive. First thing he told me, was the smell at the entrance. My son said it was indescribable (bad). Room was old, outdated and dingy. Needless to say, I will not be booking this hotel again.
Séjour de 3 nuits en mars 2024

2/10 Horrible

Michael

Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Anna

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Employees were very nice and helpful. Property itself was run down, but a good price. Out of some breakfast food at 6:00am and no bowls. Otherwise, got a good nights sleep so can’t complain
Séjour de 1 nuit en février 2024

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024

6/10 Satisfaisant

Teri

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It was so dirty, the bedding was so old, the pillows were so flat. I left within 2 hours. And
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Ron

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
You get what you pay for! This was an inexpensive option. The property is showing its age. The rooms are small and need a major refresh. The staff were fine (no issues).
Séjour de 1 nuit en février 2024

2/10 Horrible

Mark

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Go literally anywhere else.
I am not using euphemisms nor and I speaking in hyperbole - this was by far one of the grossest, unkept, and sticky hotels Ive ever walked into. Had I not landed in Rochester at 11pm and had the option to go somewhere else - I wouldve. This place is reminicent of where people go after they get released on parol or they are paying for hotels by the month to live in.... My room had sticky substances like melted candy or chocolate under the couch cushion. The wall by the bed had what looked like dried blood. The bathroom felt like there would be cameras in it... SEEDY to say the least...
Séjour de 1 nuit en février 2024

2/10 Horrible

Allison

Voyage en groupe, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The outside of the hotel looked nice, inside smelled terrible the whole time like marijuana, was extremely dirty, our keys would not work so the lady at the desk gave us the housekeeping key which is very scary because we had access to every room, no remote for the tv, just very poorly kept. Will not go back.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Georgia

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nothing dirty sink wont drain pillows flat and hard
Séjour de 1 nuit en février 2024

4/10 Médiocre

Patricia

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Poor Experience
Attendant pleasant Mattress sagged Internet failed at approximately 9:30 pm still not working when I left at 6am Phone to call desk did not work Soda machine was inoperative Hair dryer did not work. Continental breakfast had little appeal. Will pass on Microtel from here on
Séjour de 1 nuit en février 2024

10/10 Excellent

Zachary

Séjour de 2 nuits en février 2024

2/10 Horrible

Michael

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

10/10 Excellent

Ricky

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean
Very clean and comfortable
Séjour de 2 nuits en janvier 2024

2/10 Horrible

ANKIT

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unprofessional Staff, No water. One of the top WORST stays we have had in our travels.
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Luis

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Upon check noticed a strong foul odor throughout the building. Room was dirty and paint peeling in bathroom.when getting ready to go to sleep,pulled the comforter down and the sheets were wet in the bed. We spoke to the attendant and were given a different room. This room also smelled foul. When going into the bathroom noticed peeling paint and the laminate areoud the shower was gaping. Upon turning the water on to brush my teeth noticed the sink was clogged. Breakfast was advertised 6-9. There was no breakfast. The parking lot and walkways were very icey. As of 11pm still have not received our $50 retainer for the room,we were told it would be returned as soon as our room was checked.we had left before 9 am. Very disappointed. What can be done about this?
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Ernest

Séjour de 1 nuit en janvier 2024

8/10 Bien

Cedric

Les points faibles : Propreté
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Josephine

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024