Avis sur Tivoli Alvor Algarve - All Inclusive Resort
Tivoli Alvor Algarve - All Inclusive Resort
Avenida José Saramago, Amoreira, Portimão, Portimão
Avis
8,4
Très bien
9,0/10
Propreté
8,0/10
Personnel et service
8,4/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en couple
3 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en septembre 2023
Réponse de Edgar Dos Santos - Directeur de l'hébergement le 4 oct. 2023
Cher madame Catherine, Merci d'avoir choisi le Tivoli Alvor Algarve Resort et d'avoir évalué votre récent séjour. Heureux de savoir que vous vous êtes senti accueilli par un membre de notre équipe, qui travaille dur pour fournir à nos clients des services de première classe tout au long du séjour et nous sommes très fiers de savoir que nous avons réussi à répondre à vos attentes de vacances et à contribuer à une expérience fantastique ! Ce serait un plaisir de vous accueillir bientôt à nouveau au Tivoli Alvor Algarve Resort afin que vous puissiez profiter de nos points de vente et que nous puissions vous offrir de nombreuses autres expériences incroyables. Cordialement,
8/10 Bien
Pierre-Philippe
Voyage en couple
15 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pierre-Philippe
Séjour de 3 nuits en septembre 2023
Réponse de Edgar Dos Santos - Directeur de l'hébergement le 3 oct. 2023
Cher Pierre-Philippe, Merci d'avoir choisi le Tivoli Alvor Algarve Resort et d'avoir évalué votre récent séjour. Heureux de savoir que vous vous êtes senti accueilli par les membres de notre équipe, qui travaille dur pour fournir à nos clients des services de première classe tout au long du séjour et nous sommes très fiers de savoir que nous avons réussi à répondre à vos attentes de vacances et à contribuer à une expérience fantastique ! Ce serait un plaisir de vous accueillir bientôt à nouveau au Tivoli Alvor Algarve Resort afin que vous puissiez profiter de nos points de vente et que nous puissions vous offrir de nombreuses autres expériences incroyables. Cordialement,
6/10 Satisfaisant
JACQUES
Voyage en famille
18 avr. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
JACQUES
Séjour de 3 nuits en avril 2023
Réponse de Edgar Dos Santos - Directeur de l'hébergement le 19 mai 2023
Cher Monsieur JacquesNous sommes reconnaissants d'avoir eu l'occasion de vous accueillir, vous et votre famille.Vos commentaires sont essentiels en interne pour notre équipe et en externe pour les futurs hôtes et visiteurs.Merci beaucoup
8/10 Bien
Voyageur vérifié
16 oct. 2019
Voyageur vérifié
Séjour de 5 nuits en octobre 2019
Réponse de VitorVeiga le 24 oct. 2019
Dear Guest, First of all we would like to thank you for choosing the Pestana Blue Hotel as your destination.
We look forward to welcoming you back in the near future. Yours Sincerely,
Vitor Veiga
10/10 Excellent
Matthew
Voyage en groupe
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matthew
Séjour de 4 nuits en mai 2024
Réponse de Rafaela Ferreira | Guest Relations le 26 mai 2024
Dear Matthew,Thank you for taking the time to share your experience with us and for the wonderful review.We're delighted to hear that you enjoyed your stay at Tivoli Alvor and that our facilities exceeded your expectations.It's wonderful to know that you appreciated the secluded atmosphere and the adults-only area, providing a peaceful retreat from the hustle and bustle.We're thrilled that you found our food offerings to be excellent, with a wide variety and high quality. Our culinary team works hard to ensure that every guest has a memorable dining experience, and we're pleased that we hit the mark with you.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Rafaela FerreiraGuest Relations
6/10 Satisfaisant
FRANCOIS, New York
23 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
FRANCOIS
Séjour de 3 nuits en mai 2024
Réponse de Rafaela Ferreira | Guest Relations le 26 mai 2024
Dear Francois,Thank you for the rating. We appreciate the time you took to share your experience with us. If there's anything specific we can do to improve your experience with us, please don't hesitate to let us know.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Rafaela Ferreira
10/10 Excellent
Loaghitha
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loaghitha
Séjour de 3 nuits en avril 2024
Réponse de Tânia Costa | Guest Relations le 25 avr. 2024
Dear Loaghitha, Thank you so much for your feedback, we sincerely appreciate it! All we want is to provide our guests with the most enjoyable and memorable experiences, and of course, pampering them as much as we can! Therefore, we are delighted to know that you enjoyed your time at Tivoli Alvor. With kind regards,
8/10 Bien
Davina
Voyage en famille avec de jeunes enfants, Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Davina
Séjour de 4 nuits en avril 2024
Réponse de Tânia Costa | Guest Relations le 22 avr. 2024
Dear Davina, Thank you for your preference for the Tivoli Alvor and for assessing your recent stay. We are extremely proud to have contributed to a fantastic experience! It would be a pleasure to welcome you again soon and continue to provide you with unforgettable moments. With kind regards,
6/10 Satisfaisant
Ian
25 mars 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Ian
Séjour de 2 nuits en mars 2024
Réponse de Rafaela Ferreira | Guest Relations le 30 mars 2024
Dear Ian,Please accept our apologies that your overall experience did not living up to your expectations. We regret that we were unable to meet our high standards during your recent stay.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Rafaela Ferreira Guest Relations
6/10 Satisfaisant
Pejman
Voyage en famille avec de jeunes enfants, Voyage en famille
31 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Pejman
Séjour de 3 nuits en octobre 2023
Réponse de Edgar Dos Santos - Director Of Rooms le 2 nov. 2023
Dear Pejman, First of all, we would like to thank you for taking the time to share your opinion with us. We regret to know that we were not able to meet your expectations and the issues you have reported do not represent the quality standard we so proudly represent. We apologize for those situations and hope you will give us the opportunity to welcome you back in the future. With kind regards
10/10 Excellent
Schadrac
27 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Schadrac
Séjour de 4 nuits en octobre 2023
Réponse de Edgar Dos Santos - Director Of Rooms le 31 oct. 2023
Dear Schadrac, Thank you very much for taking the time to share your review regarding your stay at our Hotel. Your opinion is very important for us and all your comments will be shared with the team for continuous improvement. Thank you especially for your kind and rewarding words towards our staff, specially our colleagues. It will definitively be a true pleasure to welcome you back in a near future. With kind regards
10/10 Excellent
Gary
Voyage en famille
25 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gary
Séjour de 3 nuits en octobre 2023
Réponse de Edgar Dos Santos - Director Of Rooms le 31 oct. 2023
Dear Gary, First of all we would like to thank you for sharing your comments regarding the experience that you had with us. It is so important for us to read that we were able to meet your expectations and that our team provided you a great experience. We will strive to continuously improve and provide our guests with the best possible experience and we hope that in the future you will give us the opportunity to welcome you back to our hotel. Best regards,
10/10 Excellent
Garry
Voyage en couple
27 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Garry
Séjour de 9 nuits en septembre 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 3 oct. 2023
Dear Mr.Garry, Thank you for your preference for the Tivoli Alvor Algarve Resort and for assessing your recent stay. Glad to know that you felt welcomed by our team members, who works hard to provide our Guests first class services throughout the stay and we are very proud to know we succeeded in meeting your holiday expectations and contributed to a fantastic experience! It would be a pleasure to welcome you back to Tivoli Alvor Algarve Resort soon so you can enjoy our outlets and we can provide you many more incredible experiences. With kind regards,
10/10 Excellent
mats gustav
Voyage en famille
23 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mats gustav
Séjour de 7 nuits en septembre 2023
Réponse de Edgar Dos Santos - Director De Alojamentos le 3 oct. 2023
Prezado Senhor Mats Gustav, Foi com grande satisfação que voltamos a recebê-lo no Tivoli Alvor Algarve Resort e agradecemos por recomendar a nossa propriedade. Suas amáveis palavras são muito gratificantes, pois trabalhamos todos os dias para melhorar nossa oferta e estamos muito felizes e encantados em saber que você teve uma experiência incrível! Além disso, agradecemos muito o seu reconhecimento pelos esforços da equipe e gostaríamos de expressar a nossa sincera gratidão por este apoio brilhante. Faremos questão de compartilhar seus comentários, o que certamente os motivará a continuar buscando a excelência. Esperamos recebê-lo em nosso hotel por muitos anos. Continuaremos a proporcionar-lhe memórias inesquecíveis. Com os melhores cumprimentos,
6/10 Satisfaisant
Ricardo
17 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ricardo
Séjour de 5 nuits en septembre 2023
Réponse de Edgar Dos Santos - Director De Alojamentos le 3 oct. 2023
Prezado Senhor Ricardo, Em primeiro lugar, gostaríamos de agradecer por dedicar seu tempo para compartilhar sua opinião conosco. Lamentamos saber que não conseguimos atender às suas expectativas e que os problemas relatados não representam o padrão de qualidade que tanto orgulhosamente representamos. Pedimos desculpas por essas situações e esperamos que você nos dê a oportunidade de recebê-lo novamente no futuro.Com os melhores cumprimentos,
10/10 Excellent
Wiktoria
13 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wiktoria
Séjour de 3 nuits en septembre 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 3 oct. 2023
Dear Wiktoria, Thank you for choosing Tivoli Alvor Algarve Resort and for the wonderful review of your stay. Our aim is always to provide a first class service and our professional and dedicated team go the extra mile to ensure our guests have a memorable stay. It is rewarding to know that our efforts at continuous improvement are being recognized. We look forward to welcoming you back to our resort for many unforgettable experiences. With kind regards,
8/10 Bien
Voyageur vérifié
Voyage en famille
5 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great option for kids holiday!
Voyageur vérifié
Séjour de 5 nuits en août 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 6 sept. 2023
Dear Sir/madam, Thank you for your preference for the Tivoli Alvor Algarve Resort and for assessing your recent stay. Glad to know that you felt welcomed by our team members, who works hard to provide our Guests first class services throughout the stay and we are very proud to know we succeeded in meeting your holiday expectations and contributed to a fantastic experience! It would be a pleasure to welcome you back to Tivoli Alvor Algarve Resort soon so you can enjoy our outlets and we can provide you many more incredible experiences. Kind regards
10/10 Excellent
Jennifer
Voyage en famille
4 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 7 nuits en août 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 6 sept. 2023
Dear Jennifer, Thank you for your preference for the Tivoli Alvor Algarve Resort and for assessing your recent stay. Glad to know that you felt welcomed by our team members, who works hard to provide our Guests first class services throughout the stay and we are very proud to know we succeeded in meeting your holiday expectations and contributed to a fantastic experience! It would be a pleasure to welcome you back to Tivoli Alvor Algarve Resort soon so you can enjoy our outlets and we can provide you many more incredible experiences. With kind regards,
8/10 Bien
Virgília
3 sept. 2023
Les points forts : Propreté et personnel et service
Virgília
Séjour de 7 nuits en août 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 6 sept. 2023
Dear Virgília,Thank you for sharing your experience with us. As a team who is always striving for excellence your review is crucial. We could not be prouder of our wonderful Team and extensive selection of fresh products. We will be delighted to welcome you on your next visit, so you can continue to enjoy our prime location . With kind regards
6/10 Satisfaisant
Kushal
Voyage en famille avec de jeunes enfants
3 sept. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Kushal
Séjour de 7 nuits en août 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 6 sept. 2023
Dear Kushal, First of all, we would like to thank you for taking the time to share your opinion with us. We regret to know that we were not able to meet your expectations and the issues you have reported do not represent the quality standard we so proudly represent. We apologize for those situations and hope you will give us the opportunity to welcome you back in the future. Kind regards,
10/10 Excellent
Paula Maria Silva
2 sept. 2023
Paula Maria Silva
Séjour de 7 nuits en août 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 6 sept. 2023
Dear Paula Maria Silva, Thank you for sharing your experience with us. As a team who is always striving for excellence your review is crucial. We could not be prouder of our wonderful Team and extensive selection of fresh products. We will be delighted to welcome you on your next visit, so you can continue to enjoy our prime location . With kind regards,
2/10 Horrible
Kathy
28 août 2023
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Kathy
Séjour de 3 nuits en août 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 6 sept. 2023
Dear kathy, First of all, thank you for your comments regarding your stay. We regret to know that your experience fell short of your expectations and for that, please accept our sincere apologies. Your opinion is very important to us and was well noticed and valued. We will take in great concern all the points you have mentioned and will share your comments with our Team Members and join efforts to improve and grow in quality and consistency of our service. It would be a genuine pleasure to welcome you back in the future. Kind regards
10/10 Excellent
Lesley
Voyage en famille avec de jeunes enfants
19 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lesley
Séjour de 4 nuits en août 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 25 août 2023
Dear Lesley, Thank you for choosing Tivoli Alvor Algarve Resort and for the wonderful review of your stay. Our aim is always to provide a first class service and our professional and dedicated team go the extra mile to ensure our guests have a memorable stay. It is rewarding to know that our efforts at continuous improvement are being recognized. We look forward to welcoming you back to our resort for many unforgettable experiences. kind regards,
8/10 Bien
Jonathan
Voyage en couple
14 août 2023
Les points forts : Propreté, personnel et service, équipements
Jonathan
Séjour de 4 nuits en août 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 25 août 2023
Dear Jonathan, Thank you for sharing your experience with us. As a team who is always striving for excellence your review is crucial. We could not be prouder of our wonderful Team and extensive selection of fresh products. We will be delighted to welcome you on your next visit, so you can continue to enjoy our prime location . kind regards,
10/10 Excellent
Adolfo
Voyage d’affaires
1 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Adolfo
Séjour de 6 nuits en juillet 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 12 août 2023
Dear Adolfo, Thank you very much for taking the time to share your review regarding your stay at our Hotel. Your opinion is very important for us and all your comments will be shared with the team for continuous improvement. Thank you especially for your kind and rewarding words towards our staff, specially our colleagues. It will definitively be a true pleasure to welcome you back in a near future. kind regards,
10/10 Excellent
Adam
Voyage en famille
30 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Hotel
Adam
Séjour de 7 nuits en juillet 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 12 août 2023
Dear Adam, Thank you very much for taking the time to share your review regarding your stay at our Hotel. Your opinion is very important for us and all your comments will be shared with the team for continuous improvement. Thank you especially for your kind and rewarding words towards our staff, specially our colleagues. It will definitively be a true pleasure to welcome you back in a near future. kind regards,
10/10 Excellent
Ben
Voyage en famille
28 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ben
Séjour de 7 nuits en juillet 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 12 août 2023
Dear Ben, Thank you so much for your feedback, we sincerely appreciate it! All we want is to provide our guests with the most enjoyable and memorable experiences, and of course, pampering them as much as we can! Therefore, we are extremely happy to read that you loved your time at Tivoli Alvor Algarve Resort. With kind regards,
6/10 Satisfaisant
Pedro
27 juil. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Pedro
Séjour de 5 nuits en juillet 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 12 août 2023
Dear Pedro, First of all, we would like to thank you for taking the time to share your opinion with us. We regret to know that we were not able to meet your expectations and the issues you have reported do not represent the quality standard we so proudly represent. We apologize for those situations and hope you will give us the opportunity to welcome you back in the future. kind regards,
10/10 Excellent
Clésio
Voyage en famille
25 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clésio
Séjour de 5 nuits en juillet 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 26 juil. 2023
Dear Clésio,First and foremost me and my colleagues, would like to thank you for your recent visit to the Tivoli Alvor Algarve Resort.We are thankful for taking the time to rate your experience.Kind Regards
6/10 Satisfaisant
Oleg, San Francisco
17 juil. 2023
Les points faibles : Personnel et service
Oleg
Séjour de 6 nuits en juillet 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 26 juil. 2023
Dear Oleg,To the greatest extent allow us to thank you for your recent visit to the Tivoli Alvor Algarve Resort.We take your comments very seriously, we are working steady to further improve and upgrade our service delivery.Kind Regards
8/10 Bien
Tobias
9 juil. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Tobias
Séjour de 9 nuits en juin 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 16 juil. 2023
Dear TobiasWe would like to thank you for the opportunity that you gave us to assist you during your recent stay at the Tivoli Alvor Algarve Resort. Thank you for sharing your experience and also for taking the time, to add relative comments concerning your positive experience with us. We hope to welcome you back in a near future. Kind regards
10/10 Excellent
Kayla
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kayla
Séjour de 5 nuits en juin 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 16 juil. 2023
Dear KaylaWe would like to thank you for the opportunity that you gave us to assist you during your recent stay at the Tivoli Alvor Algarve Resort. Thank you for sharing your experience and also for taking the time, to add relative comments concerning your positive experience with us. We hope to welcome you back in a near future. Kind regards
10/10 Excellent
Voyageur vérifié
Voyage en groupe
2 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beste ervaring ooit
Voyageur vérifié
Séjour de 4 nuits en juin 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 16 juil. 2023
Dear Sir/MadamWe would like to thank you for the opportunity that you gave us to assist you during your recent stay at the Tivoli Alvor Algarve Resort. Thank you for sharing your experience and also for taking the time, to add relative comments concerning your positive experience with us. We hope to welcome you back in a near future. Kind regards Edgar Dos Santos
10/10 Excellent
Avinash
Voyage en groupe
2 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10
Avinash
Séjour de 4 nuits en juin 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 16 juil. 2023
Dear AvinashWe would like to thank you for the opportunity that you gave us to assist you during your recent stay at the Tivoli Alvor Algarve Resort. Thank you for sharing your experience and also for taking the time, to add relative comments concerning your positive experience with us. We hope to welcome you back in a near future. Kind regards
10/10 Excellent
Karen
23 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karen
Séjour de 7 nuits en juin 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 2 juil. 2023
Dear Mrs.Karen,To the greatest extent allow us to thank you for staying at the Tivoli Alvor Algarve Resort.Your review is very detailed and it mirrors your experience.We believe that is an excellent calling card for our future guests and visitors.Kind Regards
10/10 Excellent
Hilary Jane
Voyage en couple
23 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hilary Jane
Séjour de 4 nuits en juin 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 2 juil. 2023
Dear Mrs.HilaryFirst and foremost we thank you for the opportunity given to have you as our guest at the Tivoli Alvor Algarve Resort.We appreciate the time you set aside to share your experienceKind Regards.
10/10 Excellent
Moisés
Voyage en famille
12 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Moisés
Séjour de 3 nuits en juin 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 18 juin 2023
Dear Moisés,First and foremost allow us to thank you for staying at the Tivoli Algarve Resort.We appreciate the time you set aside to classify and comment your experience with us.Kind Regards
10/10 Excellent
Juliana
11 juin 2023
Juliana
Séjour de 2 nuits en juin 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 18 juin 2023
Dear Juliana,Allow us to thank you for choosing the Tivoli alvor Algarve , for your recent holiday.We hope to welcome you back in a near future.Kind Regards
8/10 Bien
Rosanna
Voyage en couple
10 juin 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Rosanna
Séjour de 7 nuits en juin 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 18 juin 2023
Dear Rosanna,To the greatest extent allow us to thank you for your recent visit to the Tivoli Alvor Algarve Resort. We are very thankful that we had the opportunity to assist and serve you during your stay.Your sharing above is very important to us a team and collective of hospitable people.We take your compliments very responsibly and also humbles us, to move further on the pursuit of being a part of our guests experiences positively.The points of improvement are also taken very seriously and we appreciate the time you set aside to write about it.Kind Regards
2/10 Horrible
Ilanit
4 juin 2023
Ilanit
Séjour de 1 nuit en mai 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 26 juil. 2023
Dear Ilanit,Thank you for sharing your experience.We are working steady to improve our overall performance in every aspect , relevant to impact positively our guests experience.Kind Regards
10/10 Excellent
Martine
29 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Martine
Séjour de 3 nuits en mai 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 18 juin 2023
Dear Martine,Thank you for staying with us at the Tivoli Alvor Algarve Resort.We also are grateful for the time you set aside to review and classify your experience with us.Kind Regards
4/10 Médiocre
Mariola
Voyage en famille avec de jeunes enfants
2 mai 2023
Les points faibles : Personnel et service et équipements
Mariola
Séjour de 2 nuits en avril 2023
Réponse de Edgar Dos Santos - Director De Alojamentos le 20 mai 2023
Querido Señora Mariola,En primer lugar, nos gustaría agradecerle por compartir su experiencia con respecto a nuestro Resort.Lamentamos que no haya disfrutado de su tiempo con nosotros.Solo queremos aclarar que nuestro sistema de reservas para restaurantes temáticos fue creado y diseñado para que nuestros comensales cuenten con todo el confort y calidad en estos espacios, que suelen ser muy deseados por todos los comensales.En cuanto a nuestro servicio de recogida de equipajes e incluso de habitaciones para cualquier zona del hotel, funciona las 24 horas.Muchas gracias
10/10 Excellent
Aline
Voyage en famille
2 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top 🔝
Aline
Séjour de 2 nuits en avril 2023
Réponse de Edgar Dos Santos - Director De Alojamentos le 19 mai 2023
Estimada Senhor Aline,Foi com muito gosto que a equipa do tivoli Alvor Algarve Resort, teve a oportunidade de a servir e assistir na sua ultima visita.Agradecemos e acreditamos que a sua partilha é um grande incentivo a toda a nossa equipa, e um excelente cartão de visita para quem nos pretende visitar de futuro.Muito obrigado
8/10 Bien
Hugo
2 mai 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hugo
Séjour de 3 nuits en avril 2023
Réponse de Edgar Dos Santos - Director De Alojamentos le 19 mai 2023
Estimado senhor Hugo,Antes demais a equipa do Tivoli Alvor Algarve , agradece a sua recente visita assim como os seus comentários acima.Estamos focados e receptivos a todos os inputs dos nossos hóspedes, para que possamos estar quiçá superar as expectativas dos nossos hóspedes e vistantes.Muito Obrigado
10/10 Excellent
Andreia
1 mai 2023
Andreia
Séjour de 2 nuits en avril 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 19 mai 2023
Dear Andreia,Thank you for your recent visit to the Tivoli Alvor Algarve Resort. Our Team is humble and delighted to verify that your time with us had an additional value.Kind regards
10/10 Excellent
John
Voyage en couple
27 avr. 2023
Les points forts : Propreté, personnel et service, équipements
John
Séjour de 2 nuits en avril 2023
Réponse de Edgar Dos Santos - Rooms Divison Director le 19 mai 2023
Dear Mr.Jonh,First and Foremost allow us to thank , for the time that you reserved to write such a detailed review. We are humble to see your satisfaction mirrored on the comments above,We believe that your sharing in crucial and vital to future guests and visitors, in sum and excellent calling card.Kind Regards
10/10 Excellent
Carlos Eduardo
13 oct. 2022
Carlos Eduardo
Séjour de 3 nuits en octobre 2022
8/10 Bien
Anne
9 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anne
Séjour de 5 nuits en septembre 2022
8/10 Bien
Byungmoon
Voyage en famille avec de jeunes enfants
8 oct. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Byungmoon
Séjour de 7 nuits en septembre 2022
8/10 Bien
Patrick
6 oct. 2022
Patrick
Séjour de 7 nuits en septembre 2022