Télévision à écran plat de 32 pouces avec chaînes par câble, télévision

Avis sur Hampton Inn Alamosa, CO

2.5 out of 5
Hampton Inn Alamosa, CO
710 Mariposa Street, Alamosa, CO

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 575 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 297 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 79 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 36 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 1000." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Pascal

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en septembre 2023
Réponse de Alamosa le 8 sept. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Bien

fabrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonne étape
Un établissement bien tenu pas toujours le cas dans la chaîne Même le petit déjeuner est meilleur
Séjour de 1 nuit en mai 2023
Réponse de Scotty le 17 mai 2023
I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belle chambre propre et toute les commodités nécessaires en plus du petit déjeuner inclus
Séjour de 1 nuit en juillet 2019
Réponse de Alamosa le 10 août 2019
First I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2018
Réponse de Alamosa le 25 oct. 2018
Thank you for taking the time to complete our survey. Your input is very valuable to us in our efforts to improve our service to guests like you. It will give us an idea on which areas to improve in order to give you (our guests) the most enjoyable stay.

10/10 Excellent

Florent, Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel accueillant et facile d accès, chambre confortable et bonnes prestations (petit déjeuner et piscine impeccable). Proche restaurant mexicain en 10min à pied. Idéal pour une visite de great sans dunes NP à 45min de voiture !
Séjour de 1 nuit en juin 2018
Réponse de Alamosa le 19 juin 2018
Thank you for taking the time to give us this great review! I will pass this along to the staff. Hope to see you again, next time you are in Alamosa!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super bel hotel, parfait pour les familles. Près de tout.

8/10 Bien

WALTER, FRANCE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité
Bon rapport qualité et prix et buffet petit déjeuner compris dans le prix de la chambre très correct.

8/10 Bien

wilfrid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exellents lits
Exellent Dans les Hampton Toujours impecables

8/10 Bien

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a clean and nice place to stay
Séjour de 2 nuits en avril 2024

10/10 Excellent

Alejandro

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service (shoutout Diego), clean rooms, decent breakfast, and great mountain view!
Séjour de 3 nuits en avril 2024

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were exemplary! All were very helpful, prompt, pleasant.
Séjour de 3 nuits en mars 2024

8/10 Bien

Benjamin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed there several times and never has a bad experience.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great spa and gym
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Jennifer

Voyage d’affaires
Les points forts : Propreté et personnel et service
I stayed in the room next to the kitchen. I was woken up every morning by the noise in the kitchen. I stayed here last year and the experiences were very different. Last year was great and this year did not meet my expectations of a Hampton Inn. Paying the same for my room as someone with a quiet, better experience does not feel right. When I checked in the employee even commented that I was getting the last room available (despite making my reservation months in advance) and that it would be loud being next to the kitchen. I would not stay at this property again when I return to Alamosa.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Jessica, Daleville

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, great breakfast, very clean, pool was warm. The Hot tub didn’t look very clean but overall was a wonderful experience
Séjour de 1 nuit en mars 2024

10/10 Excellent

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and helpful staff
Séjour de 2 nuits en mars 2024

10/10 Excellent

carla, katy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff it’s Great
Séjour de 3 nuits en mars 2024

10/10 Excellent

Merissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Patti

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

2/10 Horrible

Steven, Mankato

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room service every other day Swimming pool not as told 91 degrees. Cold as ice Not clear about charges, no receipt Room not ready on arrival ( even when the place not full or near half occupied ) Have to leave one day earlier, no information if I would be refunded one day , again no receipt no information Not clear what they charged me for my pet, no info at all. TV in the suite room overside and wrongly mounted, all twisted, unable to watch TV properly. Chair on the desk had large stains on the fabric ( this a suite, really?) I reserve a suite w two queen beds but I have one w one king instead, up to today not sure if they adjusted the charges ( they have different charges) Bottom line they just gave a phone number to call Expedia…of course their time is very valuable but mine is not ( I am a physician) if I want to have anything resolve I have to invest my time and be on the phone who knows for how long…shame on Expedia, and shame on Hilton. Please be sure this is last time I use a Hilton facility Ettore Piroso MD
Séjour de 2 nuits en février 2024
Réponse de T.Lawson le 19 févr. 2024
Thanks for staying with Hampton Alamosa and for your feedback. In response, our pool is kept at 84 degrees which is standard for the industry. Receipt was sent to your Gmail and was re-sent this morning. Charged for full stay since you checked out at 3pm after service hours. Pet fee was included. Also appears that you did receive the room type reserved through Expedia. I do apologize for any stains found on the desk chair. If you have any further questions, please contact the property and I would be happy to assist.

8/10 Bien

Zac

Séjour de 1 nuit en février 2024

10/10 Excellent

todd

Séjour de 1 nuit en août 2023

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Diego

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Kip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel!

8/10 Bien

Christa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

S.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Diana

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reception host was very welcoming and helpful.
Séjour de 2 nuits en novembre 2023

8/10 Bien

Edward and Brady

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice property in a town without many choices. Only thing I would say is the pet fee is on the steep side.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Scott

Would recommend
Overall very good, only negative was bed seemed to be a bit worn and soft
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

E Silvia

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Was a bit in the bathroom but other than that service was great
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great stay and would definitely stay there again.
Séjour de 1 nuit en novembre 2023
Réponse de Alamosa le 14 nov. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Bien

Jean

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Alamosa le 14 nov. 2023
First I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

6/10 Satisfaisant

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you for finding my lost can with my dental splint....
Séjour de 1 nuit en novembre 2023
Réponse de Alamosa le 14 nov. 2023
First, I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. So glad we could help! We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

4/10 Médiocre

Michael

Les points faibles : Propreté et personnel et service
Room was dirty and water pressure on third floor was very weak.
Séjour de 1 nuit en novembre 2023
Réponse de Scotty le 7 nov. 2023
Thank you for completing our survey. I would like to express my sincere apologies for falling short of our high service standards. I understand your frustration and will address your concerns. The management and staff here at the Hampton Inn take your concerns very seriously. Please know that we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. Thank you for your feedback and we hope you will come back and stay with us again.

10/10 Excellent

Matthew

Séjour de 1 nuit en novembre 2023

10/10 Excellent

S.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff
Séjour de 2 nuits en octobre 2023
Réponse de Scotty le 1 nov. 2023
Thank you for your kind review, hope to see you again, next time you are in Alamosa.

6/10 Satisfaisant

Janet

Had gas cans stollen off our trailer in the night. No room service one night.
Séjour de 4 nuits en octobre 2023
Réponse de Scotty le 1 nov. 2023
Hi Janet. We did take the time to check our cameras about this issue and we did not see anyone steal gas tanks from your vehicle while you were staying on our property. Our hotel is not responsible for any stolen items and will not remembers any theft even if it is on the property. I would advise notifying authorities in any case related to the theft you described. Room service is provided only upon request and not provided daily unless it is a consecutive stay for over four days. We hope this doesn't detour your decision to stay with us for future reservations and you choose to stay with us again.

10/10 Excellent

Debi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Scotty le 13 oct. 2023
Thank you for your kind review, hope to see you again, next time you are in Alamosa.

4/10 Médiocre

Voyageur vérifié

Séjour de 1 nuit en octobre 2023
Réponse de Scotty le 10 oct. 2023
Thank you for your comments and positive feedback during your stay at the Hampton Inn - Alamosa, CO. While we do our best to always deliver a smooth experience, it appears we fell short and did not meet expectations during your visit. Because you have taken the time to share your experience, as a hotel management team we appreciate your positive feedback, I've forwarded your note to general management so they are aware of the issues you presented to provide stellar service. Thank you for taking the time to share your feedback! Should you have any additional questions relative to this matter, please reply to this email and we will be happy to be of further assistance. Best regards and Happy and Safe Travels!!!!

10/10 Excellent

Teresa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will stay again - best staff ever!
Séjour de 1 nuit en octobre 2023
Réponse de Scotty le 10 oct. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excellent

Arthur, Skokie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
See above.
Séjour de 1 nuit en septembre 2023
Réponse de Scotty le 3 oct. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excellent

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Scotty le 3 oct. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excellent

Hillary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Scotty le 3 oct. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Bien

Billie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Scotty le 2 oct. 2023
First I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

10/10 Excellent

Yvonne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
As a general rule I don’t give out 5 stars unless service and value is outstanding. This hotel is a pleasant surprise. Usually small communities don’t afford much in terms of high end accommodations, but this hotel hits all the marks. The continental breakfast was very good and provided me with everything I like to eat in the morning. Our room was more than spacious, comfortable and quiet. I would highly recommend this hotel in Alamosa.
Séjour de 1 nuit en septembre 2023
Réponse de Alamosa le 25 sept. 2023
Thank you for taking the time to share your experience with us, I understand your frustration with the room costs. Supply and demand and the uprising costs generates a rate increases throughout all industries. Your feedback is important to us, if we do not know what we are doing wrong then we will not be able to fix it. I hope you will give us another opportunity to make your next stay better than your last next time you are in the Alamosa area. Thanks again for your review.

10/10 Excellent

Allan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en septembre 2023
Réponse de Scotty le 14 sept. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Bien

hans

Séjour de 1 nuit en septembre 2023
Réponse de Scotty le 14 sept. 2023
First I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

10/10 Excellent

Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed and pillows were comfortable.
Séjour de 1 nuit en septembre 2023
Réponse de Alamosa le 8 sept. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!