Avis sur Crowne Plaza Ahmedabad City Centre, an IHG Hotel
Crowne Plaza Ahmedabad City Centre, an IHG Hotel
S.G. Road near Shapath - V, Ahmedabad, Gujarat
Avis
8,6
Excellent
8,8/10
Propreté
8,8/10
Personnel et service
7,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Suraj Kumar Jha le 23 avr. 2024
Dear Guest,We're thrilled to hear that you were very happy with your overall stay at Crowne Plaza Ahmedabad! Your satisfaction is our priority, and we're delighted to have provided you with a positive experience. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Best Regards,Suraj Kumar JhaGeneral Manager
4/10 Médiocre
Jay
Voyage en famille
15 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Jay
Séjour de 2 nuits en février 2024
Réponse de Suraj Kumar Jha le 18 mars 2024
Dear Mr. Jay,Thank you for bringing this matter to our attention, and please accept our sincerest apologies for the disappointing experience you encountered during your stay. We deeply regret any attitude, indifference, or lack of local knowledge displayed by our staff, as well as any inappropriate behavior you observed.We take your feedback seriously and will investigate the incident immediately. Such behavior is unacceptable and does not reflect the level of professionalism and respect we expect from our team members.Your feedback is invaluable to us, and we appreciate your honesty in sharing your experience. Please rest assured that we will take the necessary steps to address these issues internally and ensure that they do not happen again.We hope to have the opportunity to regain your trust and provide you with a much-improved experience during any future stays at Crowne Plaza Ahmedabad.Best Regards,Suraj Kumar JhaGeneral Manager
6/10 Satisfaisant
Lorenzo
Voyage d’affaires
24 févr. 2024
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Non il massimo
Lorenzo
Séjour de 1 nuit en février 2024
Réponse de Suraj Kumar Jha le 26 févr. 2024
Dear Mr. Lorenzo,Thank you for sharing your feedback with us. We apologize for falling short of your expectations during your recent stay. Your comments regarding the condition of the rooms and the cost to access them early are duly noted, and we assure you that we take them seriously. We continuously strive to maintain the highest standards, and we regret any inconvenience caused.Please know that your feedback will be shared with the relevant teams for further review and improvement. We value your input as it helps us to enhance our services and facilities for future guests. If there's anything else you'd like to discuss or if there's anything we can do to make it right, please don't hesitate to reach out to us directly.We hope for the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards,Suraj Kumar JhaGeneral Manager,
6/10 Satisfaisant
Gaurav
19 févr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Gaurav
Séjour de 2 nuits en février 2024
Réponse de Suraj Kumar Jha le 20 févr. 2024
Dear Mr. Gaurav,Thank you for bringing your concerns to our attention. We apologize that your experience did not meet your expectations. Please rest assured that we take your feedback seriously, and we will address the issues with the old and broken items in and around the room to ensure a more pleasant stay for our guests in the future. Your comfort and satisfaction are important to us, and we appreciate your feedback as it helps us to continually improve. We hope to have the opportunity to welcome you back.Warm regards,Suraj Kumar JhaGeneral Manager
10/10 Excellent
Mohammad Raahib
Voyage en groupe
9 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Mohammad Raahib
Séjour de 2 nuits en février 2024
Réponse de Suraj Kumar Jha le 12 févr. 2024
Dear Mohammad Raahib,Thank you for your feedback! We're glad to hear that Divya provided helpful assistance during your visit. We'll be sure to pass on your kind words to her. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back soon.Warm regards,Suraj Kumar JhaGeneral Manager
8/10 Bien
Emilia
Voyage en groupe
1 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emilia
Séjour de 4 nuits en janvier 2024
Réponse de Suraj Kumar Jha le 2 févr. 2024
Dear Emilia,Thank you for taking the time to share your feedback. We're thrilled to hear that you found Crowne Plaza Ahmedabad to be a good value property with a great breakfast buffet. It's delightful to know that the BBQ by the pool exceeded your expectations. We appreciate your kind words about our staff, and it's wonderful to hear that their dedication to service stood out during your stay.If you have any suggestions or specific highlights from your experience that you'd like to share, we would be more than happy to hear them. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Suraj Kumar JhaGeneral Manager
10/10 Excellent
soumitra
Voyage en groupe
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Holiday Travel
soumitra
Séjour de 4 nuits en janvier 2024
Réponse de Suraj Kumar Jha le 2 févr. 2024
Dear Guest,We're pleased to hear that your friend had a satisfying experience during their vacation at Crowne Plaza Ahmedabad. Providing memorable and positive experiences for our guests is our utmost priority. If there are any specific aspects of their stay that stood out or if there's anything we can do to enhance future visits, please feel free to share. We appreciate your feedback and look forward to the opportunity to welcome you and your friend back in the future.Best regards,Suraj Kumar JhaGeneral Manager
10/10 Excellent
Mihir
30 janv. 2024
Mihir
Séjour de 1 nuit en janvier 2024
Réponse de Suraj Kumar Jha le 29 mars 2024
Dear Mihir,Thank you so much for your perfect score! We're thrilled to receive your review and to know that you had such an outstanding experience at Crowne Plaza Ahmedabad. Your satisfaction is our top priority, and we're delighted that we could meet and exceed your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm Regards,Suraj Kumar JhaGeneral Manager
8/10 Bien
Vijay
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vijay
Séjour de 3 nuits en janvier 2024
Réponse de Suraj Kumar Jha le 15 janv. 2024
Dear Mr. Vijay,Thank you for your review, and we're pleased to hear that you had a positive experience. We appreciate your feedback. If there are specific areas where we can improve and earn a perfect 10 in your eyes, please feel free to share more details. Your input is valuable, and we look forward to the opportunity to enhance your experience during any future visits.Best regards,Suraj Kumar JhaGeneral Manager
6/10 Satisfaisant
David
Voyage en famille
12 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Tired
David
Séjour de 2 nuits en janvier 2024
Réponse de Suraj Kumar Jha le 14 janv. 2024
Dear Mr. David,Thank you for taking the time to share your feedback. We appreciate your comments about our friendly and helpful staff. We apologize if the hotel's condition did not meet your expectations, and we understand your concerns about the value for the cost. Your feedback is important, and we'll certainly take it into consideration as we strive to improve our offerings. If there are specific areas you'd like us to address, please feel free to share more details so that we can work towards enhancing our guests' experience.Best regards,Suraj Kumar JhaGeneral Manager
8/10 Bien
Mahesh
Voyage en famille
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Hotel
Mahesh
Séjour de 5 nuits en décembre 2023
Réponse de Suraj Kumar Jha le 9 janv. 2024
Dear Mr. Mahesh,Thank you for choosing Crowne Plaza and sharing your feedback. We're pleased to hear that you had a pleasant stay and appreciated the friendly and helpful staff, good meal choices, and the overall nice environment. We apologize for any inconvenience caused by conferences affecting the relaxed atmosphere in the main dining area. Your input is valuable, and we'll work to enhance the guest experience in those situations. We hope to welcome you back for another enjoyable stay.Best regards,Suraj Kumar JhaGeneral Manager
10/10 Excellent
Manali
Voyage en groupe
9 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manali
Réponse de Suraj Kumar Jha le 11 déc. 2023
Dear Guest,Thank you for visiting us and taking the time to leave a review! We're thrilled to hear that you loved your experience at Crowne Plaza Ahmedabad City Centre. Making memorable experience is what we strive to do and what keeps us going. Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. Your words motivate our team members to keep performing at their best, so we sincerely thank you for making our day by leaving this review! We hope to see you again at our hotel in the near future. Stay safe!Regards,Suraj Kumar JhaGeneral ManagerCrowne Plaza Ahmedabad
10/10 Excellent
Amanda
16 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Helpful
Amanda
Séjour de 2 nuits en novembre 2023
Réponse de Suraj Kumar Jha le 17 nov. 2023
Dear Guest,Thank you for visiting us and taking the time to leave a review! We're thrilled to hear that you loved your experience at Crowne Plaza Ahmedabad City Centre. Making memorable experience is what we strive to do and what keeps us going. Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. Your words motivate our team members to keep performing at their best, so we sincerely thank you for making our day by leaving this review! We hope to see you again at our hotel in the near future. Stay safe!Regards,Suraj Kumar JhaGeneral ManagerCrowne Plaza Ahmedabad
10/10 Excellent
Ashok
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ashok
Séjour de 5 nuits en novembre 2023
Réponse de Suraj Kumar Jha le 15 nov. 2023
Dear Guest,Thank you for visiting us and taking the time to leave a review! We're thrilled to hear that you loved your experience at Crowne Plaza Ahmedabad City Centre. Making memorable experience is what we strive to do and what keeps us going. Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. Your words motivate our team members to keep performing at their best, so we sincerely thank you for making our day by leaving this review! We hope to see you again at our hotel in the near future. Stay safe!Regards,Suraj Kumar JhaGeneral ManagerCrowne Plaza Ahmedabad
10/10 Excellent
HYOUNG DONG
Voyage d’affaires
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HYOUNG DONG
Séjour de 1 nuit en octobre 2023
Réponse de Suraj Kumar Jha le 17 nov. 2023
Dear Guest,Thank you for visiting us and taking the time to leave a review! We're thrilled to hear that you loved your experience at Crowne Plaza Ahmedabad City Centre. Making memorable experience is what we strive to do and what keeps us going. Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. Your words motivate our team members to keep performing at their best, so we sincerely thank you for making our day by leaving this review! We hope to see you again at our hotel in the near future. Stay safe!Regards,Suraj Kumar JhaGeneral ManagerCrowne Plaza Ahmedabad
8/10 Bien
PUNEET
15 oct. 2023
PUNEET
Séjour de 1 nuit en octobre 2023
Réponse de Suraj Kumar Jha le 17 nov. 2023
Dear Guest,Thank you for visiting us and taking the time to leave a review! We're thrilled to hear that you loved your experience at Crowne Plaza Ahmedabad City Centre. Making memorable experience is what we strive to do and what keeps us going. Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. Your words motivate our team members to keep performing at their best, so we sincerely thank you for making our day by leaving this review! We hope to see you again at our hotel in the near future. Stay safe!Regards,Suraj Kumar JhaGeneral ManagerCrowne Plaza Ahmedabad
4/10 Médiocre
Mohammed Moinul
8 oct. 2023
Les points faibles : Propreté et personnel et service
Mohammed Moinul
Séjour de 2 nuits en octobre 2023
Réponse de Suraj Kumar Jha le 10 oct. 2023
Dear Mr. Mohammed,We are deeply concerned by your feedback because it does not reflect the level of service we deliver to our guest at Crowne Plaza Ahmedabad. We sincerely apologise. Please share the details of your experience with us in order to assist us in further investigating the matter. We hope you will give us another opportunity to serve you.Regards, Suraj Kumar JhaGeneral Manager
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
5 oct. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
Réponse de Suraj Kumar Jha le 5 oct. 2023
Dear Guest,We are deeply concerned by your ratings because it does not reflect the level of service we deliver to our guest at Crowne Plaza Ahmedabad. We sincerely apologise. Please share the details of your experience with us in order to assist us in further investigating the matter. We hope you will give us another opportunity to serve you.Regards, Suraj Kumar JhaGeneral Manager
8/10 Bien
Voyageur vérifié
Voyage d’affaires
3 oct. 2023
Les points forts : Personnel et service et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en septembre 2023
Réponse de Suraj Kumar Jha le 4 oct. 2023
Dear guest,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Thank you for choosing Crowne Plaza Ahmedabad. We look forward to welcome you back with us.Regards, Suraj Kumar JhaGeneral Manager
8/10 Bien
Elisha
Voyage d’affaires
8 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay for a few days of business in Ahmedabad.
Elisha
Séjour de 4 nuits en septembre 2023
Réponse de Suraj Kumar Jha le 18 sept. 2023
Dear Guest,Thank you for visiting us and taking the time to leave a review! We're thrilled to hear that you loved your experience at Crowne Plaza Ahmedabad City Centre. Making memorable experience is what we strive to do and what keeps us going. Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. Your words motivate our team members to keep performing at their best, so we sincerely thank you for making our day by leaving this review! We hope to see you again at our hotel in the near future. Stay safe!Regards,Suraj Kumar JhaGeneral Manager
10/10 Excellent
Pooja
7 sept. 2023
Pooja
Séjour de 3 nuits en septembre 2023
Réponse de Suraj Kumar Jha le 5 oct. 2023
Dear Guest,We are deeply concerned by your ratings because it does not reflect the level of service we deliver to our guest at Crowne Plaza Ahmedabad. We sincerely apologise. Please share the details of your experience with us in order to assist us in further investigating the matter. We hope you will give us another opportunity to serve you.Regards, Suraj Kumar JhaGeneral Manager
8/10 Bien
Kartik, Frisco
Voyage d’affaires
7 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kartik
Séjour de 1 nuit en septembre 2023
Réponse de Suraj Kumar Jha le 18 sept. 2023
Dear Guest,We are deeply concerned by your feedback because it does not reflect the level of service we deliver to our guest at Crowne Plaza Ahmedabad. We sincerely apologise. Please share the details of your experience with us in order to assist us in further investigating the matter. We hope you will give us another opportunity to serve you while delivering a true experience.Regards, Suraj Kumar JhaGeneral Manager
2/10 Horrible
Pooja
4 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Pooja
Séjour de 2 nuits en septembre 2023
Réponse de Suraj Kumar Jha le 18 sept. 2023
Dear Guest,We are deeply concerned by your feedback because it does not reflect the level of service we deliver to our guest at Crowne Plaza Ahmedabad. We sincerely apologise. Please share the details of your experience with us in order to assist us in further investigating the matter. We hope you will give us another opportunity to serve you while delivering a true experience.Regards, Suraj Kumar Jha General Manager
8/10 Bien
rai sopariwala
Voyage en famille
12 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
rai sopariwala
Séjour de 1 nuit en mai 2023
Réponse de Suraj Kumar JHA le 15 mai 2023
Dear Mr Sopariwala, At the onset I would like to thank you for taking out your time to give us valuable feedback of your experience in the hotel.I am truly glad by your gracious appreciation of the hotel amenities and staff.Your feedback on refurbishments has also been well received. The team and I look forward to the pleasure of seeing you again at our hotel in Ahmedabad. Warm RegardsSuraj Kumar JhaGeneral Manager
6/10 Satisfaisant
Ahed khaled abedalqader
22 mars 2023
Ahed khaled abedalqader
Séjour de 4 nuits en mars 2023
Réponse de Suraj Kumar Jha le 23 mars 2023
Dear Ahed, At the onset I would like to thank you for taking out your time to give us valuable feedback of your experience in the hotel.The team and I look forward to the pleasure of seeing you again at our hotel in Ahmedabad. Warm RegardsSuraj Kumar JhaGeneral Manager
10/10 Excellent
Jimmy
19 mars 2023
Jimmy
Séjour de 5 nuits en mars 2023
Réponse de Suraj Kumar Jha le 8 avr. 2023
Dear Jimmy, Thank you for rating us on this platform. Warm regards, Suraj Kumar JhaGeneral Managerr
6/10 Satisfaisant
Vishal
Voyage en groupe
18 févr. 2023
Vishal
Séjour de 1 nuit en février 2023
Réponse de Suraj Kumar Jha le 10 mars 2023
Dear Vishal, At the onset I would like to thank you for taking out your time to give us valuable feedback of your experience at our hotel in Ahmedabad.Your feedback on stay at Crowne Plaza Ahmedabad City Centre has been well received. thank you for having stayed with us and we look forward to the opportunity of welcoming you back at our hotel.Warm RegardsSuraj Kumar Jha General Manager
10/10 Excellent
Amrita
11 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amrita
Séjour de 2 nuits en février 2023
Réponse de Suraj Kumar Jha le 10 mars 2023
Dear Amrita, Thank you for your review on this platform. Warm regards, Suraj Kumar Jha General Manager
4/10 Médiocre
Hardik
Voyage en famille
29 janv. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hardik
Séjour de 3 nuits en janvier 2023
Réponse de Crowne Plaza Ahmedabad le 30 janv. 2023
Dear Guest,Greetings from Crowne Plaza Ahmedabad! We're so sorry to know that you were not satisfied with our service. Your feedback has been forwarded to the team and we shall take the necessary corrective measures. We hope you'll give us another chance to serve you again.Warmly,Suraj Kumar JhaGeneral Manager
4/10 Médiocre
Hardik
Voyage en famille
29 janv. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hardik
Séjour de 1 nuit en janvier 2023
Réponse de Crowne Plaza Ahmedabad le 30 janv. 2023
Dear Guest,Greetings from Crowne Plaza Ahmedabad! We're so sorry to know that you were not satisfied with our service. Your feedback has been forwarded to the team and we shall take the necessary corrective measures. We hope you'll give us another chance to serve you again.Warmly,Suraj Kumar JhaGeneral Manager
4/10 Médiocre
Hardik
Voyage en famille
29 janv. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hardik
Séjour de 1 nuit en janvier 2023
Réponse de Crowne Plaza Ahmedabad le 30 janv. 2023
Dear Guest,Greetings from Crowne Plaza Ahmedabad! We're so sorry to know that you were not satisfied with our service. Your feedback has been forwarded to the team and we shall take the necessary corrective measures. We hope you'll give us another chance to serve you again.Warmly,Suraj Kumar JhaGeneral Manager
8/10 Bien
NAYAN
Voyage en famille
25 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NAYAN
Séjour de 10 nuits en janvier 2023
Réponse de Crowne Plaza Ahmedabad le 30 janv. 2023
Dear Guest,Thank you for the review and we look forward to your continued patronage.Warm Regards,Team Crowne Plaza Ahmedabad City Centre
10/10 Excellent
Sangeeta
Voyage en famille
16 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sangeeta
Réponse de Crowne Plaza Ahmedabad le 17 janv. 2023
Dear Guest, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your experience. We look forward to welcoming you back to our hotel in the near future. Warmly, Suraj Kumar Jha General Manager
10/10 Excellent
Sangeeta
16 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sangeeta
Réponse de Suraj Kumar Jha le 17 nov. 2023
Dear Guest,Thank you for visiting us and taking the time to leave a review! We're thrilled to hear that you loved your experience at Crowne Plaza Ahmedabad City Centre. Making memorable experience is what we strive to do and what keeps us going. Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. Your words motivate our team members to keep performing at their best, so we sincerely thank you for making our day by leaving this review! We hope to see you again at our hotel in the near future. Stay safe!Regards,Suraj Kumar JhaGeneral ManagerCrowne Plaza Ahmedabad
10/10 Excellent
Sangeeta
Voyage en famille
5 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sangeeta
Réponse de Crowne Plaza Ahmedabad le 6 janv. 2023
Dear Guest,Greetings from Crowne Plaza Ahmedabad City Centre!!!Thank you for the reviewing us.Looking forward to having you again as a guest in our hotel.Warmly,Suraj Kumar JhaGeneral ManagerCrowne Plaza Ahmedabad City Centre
10/10 Excellent
jignesh
Voyage en famille
2 janv. 2023
Les points forts : Propreté, personnel et service, équipements
jignesh
Réponse de Crowne Plaza Ahmedabad le 6 janv. 2023
Dear Guest,Greetings from Crowne Plaza Ahmedabad City Centre!!!Thank you for the reviewing us.Looking forward to having you again as a guest in our hotel.Warmly,Suraj Kumar JhaGeneral ManagerCrowne Plaza Ahmedabad City Centre
10/10 Excellent
Sangeeta
Voyage en famille
29 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sangeeta
Séjour de 1 nuit en décembre 2022
10/10 Excellent
Rakesh
6 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay, friendly staff.
Rakesh
Séjour de 2 nuits en décembre 2022
6/10 Satisfaisant
Krishna
Voyage d’affaires
24 nov. 2022
Les points faibles : Personnel et service
Krishna
Séjour de 4 nuits en novembre 2022
Réponse de Suraj Kumar Jha, General Manager le 28 nov. 2022
Dear Guest,Greetings from Crowne Plaza Ahmedabad City Centre!!!Thank you for rating us. It’s important to us that our customers are more than satisfied with us and thus we would like to know the reason for 6 out of 10 rating.Looking forward to hear from you soon.Warmly,Suraj Kumar JhaGeneral Manager
10/10 Excellent
SONA
15 nov. 2022
SONA
Séjour de 4 nuits en novembre 2022
10/10 Excellent
ANA
Voyage en famille
11 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ANA
Séjour de 3 nuits en novembre 2022
Réponse de Suraj Kumar Jha, General Manager le 18 nov. 2022
Dear Guest,Greetings from Crowne Plaza Ahmedabad !Thank you for the review and perfect rating.We look forward to welcome you again soon.Warm Regards,Suraj Kumar JhaGeneral Manager
6/10 Satisfaisant
Vladas, Carouge
Voyage d’affaires
20 sept. 2022
Les points forts : Personnel et service
Vladas
Séjour de 1 nuit en septembre 2022
Réponse de Suraj Kumar Jha, General Manager le 7 nov. 2022
Dear Guest,Thank you for sharing a kind feedback of your visit to Crowne Plaza Ahmedabad City Centre. I shall definitely share your kind words of appreciation with my team that works tirelessly to ensure that our guests feel at home. We hope to welcome you back for a refreshing stay once again.Warmly,Suraj Kumar JhaGeneral Manager
4/10 Médiocre
Voyageur vérifié
Voyage d’affaires
31 juil. 2022
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Avoid it if you can
Voyageur vérifié
Séjour de 2 nuits en juillet 2022
Réponse de Suraj Kumar Jha le 9 août 2022
Dear Guest,
Dear Guest,
Greetings from Crowne Plaza Ahmedabad! We're so sorry to know that you were not satisfied with our service. Could you please share your contact details with us - one of our team members will reach out to you. Your feedback has also been forwarded to the team and we shall take the necessary corrective measures. We hope you'll give us another chance to serve you again.
Warmly,
Suraj Kumar Jha
General Manager
10/10 Excellent
Miftahuddin
23 juil. 2022
Miftahuddin
Séjour de 3 nuits en juillet 2022
Réponse de General Manager le 25 juil. 2022
Dear Guest,
Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your experience. We look forward to welcoming you back to our hotel in the near future.
Warmly,
Suraj Kumar Jha
General Manager
8/10 Bien
Ritesh
Voyage d’affaires
11 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ritesh
Séjour de 1 nuit en juin 2022
Réponse de Rutu Panjwani, Marcomm Manager le 16 juin 2022
Dear Guest,
Greetings from Crowne Plaza Ahmedabad City Centre!!!
Thank you for the rating us.
Looking forward to having you again as a guest in our hotel.
Warmly,
Team Crowne Plaza
4/10 Médiocre
chetankumar
Voyage en famille avec de jeunes enfants
9 avr. 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
chetankumar
Séjour de 7 nuits en avril 2022
Réponse de Rutu Panjwani, Marcomm Manager le 24 mai 2022
Dear Guest,
Dear Guest,
Greetings from Crowne Plaza Ahmedabad! We're so sorry to know that you were not satisfied with our service. Could you please share your contact details with us - one of our team members will reach out to you. Your feedback has also been forwarded to the team and we shall take the necessary corrective measures. We hope you'll give us another chance to serve you again.
Warmly,
Crowne Plaza Ahmedabad Team
8/10 Bien
Prabhakaran
Voyage d’affaires
6 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay nice Ambience
Prabhakaran
Séjour de 2 nuits en mars 2022
Réponse de Rutu Panjwani, Marcomm Manager le 24 mai 2022
Dear Guest,
Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your experience. We look forward to welcoming you back to our hotel in the near future.
Warmly,
Team Crowne Plaza
10/10 Excellent
Ezra
Voyage d’affaires
6 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Problem with the booking
Ezra
Séjour de 1 nuit en avril 2022
Réponse de Rutu Panjwani, Marcomm Manager le 24 mai 2022
Dear Guest,
Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your experience. The points have been taken in consideration for the taking corrective measures. We look forward to welcoming you back to our hotel in the near future.
Warmly,
Team Crowne Plaza
8/10 Bien
Abidur
Voyage d’affaires
24 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
First choice
Abidur
Séjour de 2 nuits en février 2022
Réponse de Rutu Panjwani, Marcomm Manager le 24 mai 2022
Dear Guest,
Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your experience. We look forward to welcoming you back to our hotel in the near future.
Warmly,
Team Crowne Plaza
10/10 Excellent
Vikram
31 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vikram
Séjour de 1 nuit en décembre 2021
Réponse de Rutu Panjwani, Marcomm Manager le 21 févr. 2022
Dear Guest,
Thank you for sharing a splendid feedback of your experience Crowne Plaza Ahmedabad City Centre. Your patronage means a lot to us and I am glad that you could find our service to your liking. We look forward to serve you again in the near future.
Warmly,
Team Crowne Plaza