Terrasse/Patio
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Avis sur Terrace Hotel Adelaide

3.5 out of 5
Terrace Hotel Adelaide
208 South Terrace, Adelaide, SA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 394 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 427 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 123 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 43 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 1001." "

8,4/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Hôtel à besoin d’une bonne rénovation et surtout d’insonorisation de ses chambres.
Séjour de 2 nuits en février 2020
Réponse de AGM le 29 févr. 2020
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We apologize that we were not able to meet your expectations. Rest assured that this does not reflect the usual high standards we strive to achieve. Your comments regarding soundproofing and refurbishment have been noted. I invite you to contact me at the hotel so I may gain better understanding of the issues you experienced for further investigation. Regards, Damian Gillings Acting General Manager

6/10 Satisfaisant

Voyageur vérifié

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Séjour de 6 nuits en juin 2019

10/10 Excellent

Anas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2019

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Nure Tamanna- Duty Manager le 24 mai 2024
Hi Edward,Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future. Kind Regards,

6/10 Satisfaisant

Louise

Voyage en famille
Les points forts : Propreté et équipements
The room was clean and the price was more affordable compared to other hotels of similar quality. However, I was disappointed with the $15 per day parking fee for hotel guests. Additionally, the location wasn't very convenient for accessing the gallery and museum, requiring a 30-minute walk to reach the popular area. Overall, while the room was satisfactory, these factors would make me hesitant to stay here again.
Séjour de 1 nuit en mai 2024
Réponse de Nure Tamanna- Duty Manager le 24 mai 2024
Hi Louise,Thank you for choosing to stay with us and for the review. We are glad to know that you have enjoyed your stay with us. We appreciate your feedback and hope to see you again in the near future. Kind Regards,

6/10 Satisfaisant

Bas

Les points forts : Personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Nure Tamanna- Duty Manager le 13 mai 2024
Hi Bas,Thank you for choosing to stay with us and for the review. We hope to see you again in the near future. Kind Regards,

6/10 Satisfaisant

Massimiliano

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Nure Tamanna- Duty Manager le 8 mai 2024
Hi Massimiliano,Thank you for choosing to stay with us and for the review. We hope to see you again in the near future! Kind Regards,

10/10 Excellent

Liza

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were wonderful, rooms cleaned and replenished perfectly . Beds very comfortable
Séjour de 8 nuits en avril 2024
Réponse de Nure Tamanna- Duty Manager le 23 avr. 2024
Hi Liza,Thank you for choosing to stay with us and for the lovely review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future. Kind Regards,

8/10 Bien

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy to get to Adelaide oval and Market. Staff were very helpful. Parking is an added cost.
Séjour de 2 nuits en avril 2024
Réponse de Nure Tamanna- Duty Manager le 11 avr. 2024
Hi Joseph,Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future! Kind Regards,

10/10 Excellent

andrew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No were outside for smokers on or near site including bin
Séjour de 4 nuits en mars 2024
Réponse de Nure Tamanna- Duty Manager le 30 mars 2024
Hi Andrew,Thank you for choosing to stay with us and for the beautiful review. We are very happy to know that you have enjoyed your stay with us. We appreciate your feedback and hope to see you again in the near future! Kind Regards,

6/10 Satisfaisant

Davina

Les points forts : Propreté
Les points faibles : Personnel et service
A smile from employees would lighten the atmosphere. Crazy daily $10 rebate system if you don't have the room cleaned. Only you don't get the $10. I made a mistake booking this expensive stay.
Séjour de 5 nuits en mars 2024
Réponse de Vishnu le 22 mars 2024
Dear Davina,Thank you for your feedback. We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager.

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and the bed very comfortable, wi-fi kept dropping out and there was no Infomation on facilities available.
Séjour de 2 nuits en février 2024
Réponse de Nure Tamanna- Duty Manager le 25 févr. 2024
Hi Jennifer,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are glad to know that your stay was great. Hope you visit us soon again in the near future.Kind Regards,

10/10 Excellent

Marianne

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and comfortable on the fourth floor.
Séjour de 1 nuit en février 2024
Réponse de Simar le 24 févr. 2024
Hello MarianneGreetings!Thank you for your recent stay at Hotel Terrace and we value your feedback. We would love to see you back againWarm RegardsSimar Duty Manager

10/10 Excellent

Lesley

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A great little motel, easy to get in and out of, no hassles,, great views from balcony room, super comfy beds
Séjour de 1 nuit en février 2024
Réponse de Shreyas - Duty Manager le 18 févr. 2024
Hello Lesley,Thank you for taking the time to give us your feedback. We definitely value it.Hope to see you again soon!Best Regards

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff very helpful and accommodating. I asked for a Microwave to use during my stay and was provided with one. Also the bed and especially the pillows was very Comfortable. Thank you.
Séjour de 2 nuits en février 2024
Réponse de Vishnu le 16 févr. 2024
Dear Rebecca,Thank you for your providing your feedback!We are pleased to read you had an enjoyable stay with us.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

10/10 Excellent

yichi

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
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Séjour de 1 nuit en février 2024
Réponse de Vishnu le 16 févr. 2024
Dear Yichi,Thank you for your providing your feedback score.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

8/10 Bien

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
A very comfortable bed, nice bath, easy parking and quiet. Thanks
Séjour de 2 nuits en janvier 2024
Réponse de Vishnu le 16 févr. 2024
Dear Matthew,Thank you for your providing your feedback score.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

8/10 Bien

Murray

Voyage en couple
Safe, quiet, easy parking
Séjour de 2 nuits en janvier 2024
Réponse de Vishnu le 16 févr. 2024
Dear Murray,Thank you for your providing your feedback score.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

10/10 Excellent

Xuan Luan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Vishnu le 16 févr. 2024
Dear Xuan,Thank you for your providing your feedback score.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

4/10 Médiocre

Dale

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Issues at check in the price we were told on the phone was different to what they asked us to pay, broken fridge that would make horrible sound's at night so had to switch it off at the power, shower had zero pressure and felt like a waste of a shower, toilet paper was cheap 1 ply. We have been staying at the hotel everytime we came to adelaide for the last 2years and this trip we noticed the quality of the hotel go down a long way
Séjour de 2 nuits en janvier 2024
Réponse de Vishnu le 16 févr. 2024
Dear Dale,Thank you for providing your feedback.We disappointed to read you stay was disrupted with the above highlighted issues.We will definitely share your comments with the management. We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

10/10 Excellent

Gordon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the location across the road from parks
Séjour de 1 nuit en janvier 2024
Réponse de Vishnu le 16 févr. 2024
Dear Gordon,Thank you for stay at the Terrace Hotel!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

10/10 Excellent

Karthik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Vishnu le 16 févr. 2024
Dear Karthik,Thank you for stay at the Terrace Hotel!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

8/10 Bien

Julia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de vishnu le 16 févr. 2024
Dear Julia,Thank you for stay at the Terrace Hotel!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

8/10 Bien

Alana

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Vishnu Krishnan le 16 févr. 2024
Dear Team,Thank you for providing your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

6/10 Satisfaisant

Yi

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room has refurbished part yet some really outdated part, eg the room door doesn't properly so there was a lot of banging noise. Also the sound proofness isn't too good
Séjour de 1 nuit en décembre 2023
Réponse de vishnu le 16 févr. 2024
Dear Team,Thank you for providing your feedback.We definitely share your feedback with the management.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, good facilities and location. Stayed a number of times
Séjour de 1 nuit en décembre 2023
Réponse de Vishnu le 17 déc. 2023
Dear David.Thank you so much for your valuable feedback!We look forward to welcoming you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

8/10 Bien

Ly Eng

Voyage d’affaires
Les points forts : Personnel et service
Good location for city stay
Séjour de 2 nuits en décembre 2023
Réponse de Vishnu le 17 déc. 2023
Dear Wendy.Thank you so much for your valuable feedback!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

6/10 Satisfaisant

Wendy

Les points forts : Propreté et personnel et service
It took 3 room changes in middle of the night to get one where the glass patio doors didn’t rattle despite me stuffing with tissues and locks and handles loose. Not an isolated case as others also complained at breakfast and the drafts caused whistling and the curtains to blow outwards. Staff were very understanding and accommodated my move each time but not much sleep. Also walls thin so noisy neighbours
Séjour de 2 nuits en décembre 2023
Réponse de vishnu le 17 déc. 2023
Dear Wendy.Thank you so much for your valuable feedback!We shall definitely share your feedback with the team and try to make necessary improvements.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

6/10 Satisfaisant

Julia

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It’s okay, bed comfortable but AC wasn’t good and very tired decor
Séjour de 2 nuits en décembre 2023
Réponse de Vishnu Krishnan le 17 déc. 2023
Dear Julia,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

6/10 Satisfaisant

Lee Fong

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room was quite dusty when I first check in. The fridge has stain. So I literary has to clean the room especially the table top and shelves. I stayed for 14 nights but there was no free taxi to the airport while I check other hotel they do offer free taxi services to the airport. The staff were friendly and very helpful to attend to my request though.
Séjour de 7 nuits en novembre 2023
Réponse de Vishnu le 25 nov. 2023
Dear Lee,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

10/10 Excellent

?

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The landscape from hotel is very beautiful!
Séjour de 7 nuits en novembre 2023
Réponse de Nure Tamanna- Duty Manager le 17 nov. 2023
Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are glad to know that your stay was great. Hope you visit us soon again in the near future. Kind Regards,

6/10 Satisfaisant

Mikkel Ib

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Vishnu le 14 nov. 2023
Thank you Mikkel for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager.

10/10 Excellent

JOHN

Séjour de 2 nuits en novembre 2023
Réponse de vishnu le 14 nov. 2023
Thank you John for your wonderful feedback.Look forward to welcoming you back Kind regards,Vishnu KrishnanFront Office Manager.

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Nure Tamanna- Duty Manager le 7 nov. 2023
Hi Alan,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you had a great stay. Hope you visit us soon again in the near future. Kind Regards,

6/10 Satisfaisant

luci

Voyage en famille
Les points forts : Personnel et service
It was good for a quick stay but very basic! Bathrooms need revamping and it was quite noisy, not good soundproofing at all!
Séjour de 1 nuit en novembre 2023
Réponse de Vishnu le 7 nov. 2023
Thank you Luci for your feedbackWe will definitely share your feedback with the rest of the teamKind regards,Vishnu Krishnan

2/10 Horrible

Jayne

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not great. Thankfully only a quick overnight start.
Séjour de 1 nuit en novembre 2023
Réponse de Vishnu le 7 nov. 2023
Thank you Jayne.We are disappointed to read you had a disappointing stay with us.We hope to welcome you back to the future.Kind regards,Vishnu Krishnan

6/10 Satisfaisant

Barbara

Les points forts : Propreté, personnel et service, confort de la chambre
Family visit
Stayed here last year before joining the Ghan. A bit disappointed that evening meals were not available this time and thought the alternative was too expensive, also thought there should have been more toiletries available in the room.
Séjour de 4 nuits en octobre 2023
Réponse de Vishnu le 7 nov. 2023
Dear Barbara,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu Krishnan

10/10 Excellent

Cynthia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en octobre 2023
Réponse de Nure Tamanna- Duty Manager le 31 oct. 2023
Hi Cynthia,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are glad to know that you loved your stay. Hope you visit us soon again in the near future.Kind Regards,

10/10 Excellent

Paula

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was close to the St Andrew’s Hospital and the city.
Séjour de 2 nuits en octobre 2023
Réponse de Nure Tamanna- Duty Manager le 14 oct. 2023
Hi Paula,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you have enjoyed your stay. Hope you visit us soon again in the near future. Kind Regards

8/10 Bien

Rachel

Séjour de 1 nuit en octobre 2023
Réponse de Vishnu le 7 nov. 2023
Dear Rachel,Thank you for your feedback score.Kind regards,Vishnu Krishnan

10/10 Excellent

Nuchanart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de Nure Tamanna- Duty Manager le 4 oct. 2023
Hi Nuchanart,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. Hope you visit us soon again in the near future. Kind Regards,

10/10 Excellent

Sunil

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall good experience thanks
Séjour de 2 nuits en septembre 2023
Réponse de Nure Tamanna- Duty Manager le 4 oct. 2023
Hi Sunil,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. Hope you visit us soon again in the near future. Kind Regards,

10/10 Excellent

Wendy

Séjour de 1 nuit en septembre 2023
Réponse de Nure Tamanna- Duty Manager le 14 oct. 2023
Hi Wendy,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you have enjoyed your stay. Hope you visit us soon again in the near future. Kind Regards

6/10 Satisfaisant

JACQUELINE

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It appears that they are doing up the hotel Some of the bathroom fittings are old and need a very good clean to get rid of the mould
Séjour de 4 nuits en septembre 2023
Réponse de Vishnu le 15 oct. 2023
Dear Jaqueline,Thank you for your feedback.We shall definitely address the above comments with the respective team member We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

8/10 Bien

Jodie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location, close to tram, shopping etc. Have stayed there many times.
Séjour de 1 nuit en septembre 2023
Réponse de Shreyas le 29 sept. 2023
Hello Jodie,Thank you for taking the time to give us your feedback.We hope to see you again soon!Best Regards,Shreyas - Duty Manager

6/10 Satisfaisant

Joshua

Les points forts : Propreté et infrastructures et conditions de l’hébergement
It was just average for me
Séjour de 3 nuits en septembre 2023
Réponse de Nure Tamanna- Duty Manager le 18 sept. 2023
Hi Joshua,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. Hope you visit us soon again in the near future, so that we have the opportunity to make your stay more comfortable. Kind Regards,

8/10 Bien

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Noisy Cleaners.
All good except cleaners were very noisy at 7ish on a Saturday morning. Talking very loudly.
Séjour de 2 nuits en septembre 2023
Réponse de Vishnu le 14 sept. 2023
Dear Anne,Thank you for your feedback and we will share it with the rest of the team.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanAssistant Front Office Manager

8/10 Bien

Loretta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Nure Tamanna- Duty Manager le 5 sept. 2023
Hi Loretta,Thank you for choosing to stay with us. We are glad to know that you had a pleasant stay with us. We look forward to your next stay.Kind Regards,

8/10 Bien

Erica

Séjour de 1 nuit en août 2023
Réponse de Nure Tamanna- Duty Manager le 5 sept. 2023
Hi Erica,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you have enjoyed your stay. Hope you visit us soon again in the near future. Kind Regards

8/10 Bien

Christina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were excellent. Everything was amazing
Séjour de 1 nuit en août 2023
Réponse de Ronu-Front Office Manager le 26 août 2023
Hi Christina,Thanks for the review and your recent stay with Terrace Hotel Adelaide. We are glad that you enjoyed your stay and found our team excellent. Looking forward to your next visit