Avis
8,0
Très bien
8,6/10
Propreté
8,8/10
Personnel et service
8,0/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en famille
12 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2019
10/10 Excellent
Anita
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anita
Séjour de 5 nuits en mai 2024
Réponse de Rydges Adelaide Team le 21 mai 2024
Dear Anita,Thank you for your fantastic feedback! We're thrilled to hear that you found our hotel's location convenient and enjoyed the charm of Adelaide's inner city. It's great to know that our staff were helpful and polite during your stay, and we're glad you were able to take advantage of our carparking facility.We're delighted that you appreciated our Green Card option of opting out of daily room servicing and enjoyed the bonus reward. It sounds like you made the most of your experience by treating yourself to breakfast on your last day!We can't wait to welcome you back on your next visit to Adelaide. If there's anything specific you'd like us to arrange for your next stay, just let us know. Until then, safe travels!
10/10 Excellent
Deborah
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 1 nuit en mai 2024
Réponse de Rydges Adelaide Team le 6 mai 2024
Dear Deborah,We are glad to know that you enjoyed your stay thoroughly with us. Our team will be delighted to read your comments. We look forward to welcoming you back soon.
8/10 Bien
Anthony
26 avr. 2024
Anthony
Séjour de 3 nuits en avril 2024
Réponse de Rydges Adelaide Team le 26 avr. 2024
Thank you for your positive feedback! We're thrilled to hear that you had a good experience. If there's anything specific you enjoyed or any suggestions you have for us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back soon
10/10 Excellent
Jon
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jon
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 18 avr. 2024
Thank you for kind words Jon. We are proud to have Aditya in our team and are glad to know he was able to be helpful
8/10 Bien
Magda
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magda
Séjour de 2 nuits en mars 2024
Réponse de Night Manager le 14 mars 2024
Thank you for the feedback. We appreciate it. Regards.
10/10 Excellent
Ben
Voyage d’affaires
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ben
Séjour de 1 nuit en mars 2024
Réponse de Hotel management le 9 mars 2024
Thank you Ben for taking time to write a feedback. We appreciate your kind words and hope to welcome you back next time your travel brings you to Adelaide.
10/10 Excellent
Joanna
3 mars 2024
Joanna
Séjour de 1 nuit en janvier 2024
Réponse de _Rydges Adelaide Team_ le 4 mars 2024
Dear Joanna, We are very glad to know that you had an enjoyable stay with us. Thank you very much for taking the time to rate our property. We look forward to welcoming you again in the future.
10/10 Excellent
Hermeet
2 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hermeet
Séjour de 2 nuits en février 2024
Réponse de Rydges Adelaide Team le 4 mars 2024
Dear Hermeet, We are very glad to know that you had an enjoyable stay with us. Thank you very much for taking the time to rate our property. We look forward to welcoming you again in the future.
8/10 Bien
Brooke
Voyage en couple
26 févr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Brooke
Séjour de 3 nuits en février 2024
Réponse de Team Rydges le 26 févr. 2024
Dear Brooke, Thank you for the feedback. We are delighted to know that you enjoyed the property facilities and the cleanliness. However, we are sorry to know that you encountered a stained towel in the room. But please be assured that these are not our service standards and would have gone unnoticed by our team. Our 24/7 reception team would have positively assisted with replacing them immediately if notified. But we will ensure that our team will keep an eye out for details and not have this repeated again. We hope to have an opportunity to welcome you back to Rydges Adelaide and offer a better experience. Thank you.
10/10 Excellent
Nicky
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicky
Séjour de 1 nuit en février 2024
Réponse de Rydges Team le 19 févr. 2024
Dear Nicky,Thank you for the wonderful feedback. Our team will be highly motivated to read your comments. We look forward to welcoming you back on your next visit to Adelaide. thank you.
6/10 Satisfaisant
Litsa
28 janv. 2024
Litsa
Séjour de 1 nuit en janvier 2024
Réponse de Rydges Adelaide Team le 24 mars 2024
Thank you for your review Lisa. If there was some feedback you could provide us to help us understand your review a bit better, it would be much appreciated.Kind Regards
6/10 Satisfaisant
Vishal
28 janv. 2024
Les points forts : Propreté et confort de la chambre
Average stay
Vishal
Séjour de 3 nuits en janvier 2024
Réponse de Team Rydges le 29 janv. 2024
Dear Vishal,Thank you for sharing your feedback with us. We truly value your perspective and apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable and accommodating experience for all our guests, and your input helps us identify areas where we can improve. Please know that we take your feedback seriously and will review our amenities and pricing structure to ensure we are offering the best value to our guests.We appreciate your patronage and hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations.Kind Regards,
10/10 Excellent
CHUN HO
24 janv. 2024
CHUN HO
Séjour de 1 nuit en janvier 2024
Réponse de Team Rydges Adelaide le 28 janv. 2024
Dear Chun Ho,Thank you for taking the time to share your experience at Rydges South Park Adelaide. We are delighted that your stay with us was enjoyable.We look forward to welcoming you back at Rydges Adelaide whenever your travel brings you back to Adelaide. Kind Regards,
2/10 Horrible
Daniel
23 janv. 2024
Daniel
Séjour de 1 nuit en janvier 2024
Réponse de Team Rydges Adelaide le 28 janv. 2024
Dear Daniel,Feedback from our guests is the most valuable advice we can receive. But unfortunately, we are unable to understand the reason for this feedback. With our commitment to improve and provide the best of service, kindly provide us an opportunity for one of our team members to call and understand more regarding this feedback. We hope to regain your trust and hope to serve you again in the future.Best Regards,
6/10 Satisfaisant
John
Voyage en famille avec de jeunes enfants
15 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en janvier 2024
Réponse de Team Rydges le 23 janv. 2024
Dear John,Thank you for your feedback. We wish to let you know that balcony rooms are always subject to availability. We do endeavour our best to accommodate guest's requests if informed prior to arrival depending on the availability. Also, we have a few Superior category rooms that have a default balcony feature. These details are available in the feature section of the website. Alternatively, our reception team is available 24/7 to assist with any enquiries. We hope to have another opportunity to better your experience at the Rydges Adelaide. Thank you.
6/10 Satisfaisant
Stephen
Voyage en famille
9 janv. 2024
Les points forts : Personnel et service
Stephen
Séjour de 2 nuits en janvier 2024
Réponse de Team Rydges le 23 janv. 2024
Dear Stephen,Thank you for your feedback. Our service team will be delighted to read your comments.Kind Regards,
10/10 Excellent
Diana
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Diana
Séjour de 2 nuits en janvier 2024
Réponse de Team Rydges le 23 janv. 2024
Dear Diana,Thank you for the wonderful feedback. Look forward to welcoming you back to Rydges Adelaide.Kind Regards,
10/10 Excellent
Chris
4 janv. 2024
Chris
Séjour de 2 nuits en décembre 2023
Réponse de Team Rydges le 23 janv. 2024
Dear Chris,Thank you for the wonderful feedback. Look forward to welcoming you back to Rydges Adelaide.Kind Regards,
10/10 Excellent
Ute
Voyage en famille avec de jeunes enfants
2 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ute
Séjour de 6 nuits en décembre 2023
Réponse de Team Rydges le 23 janv. 2024
Dear Ute,Thank you for the wonderful feedback.Best Regards,
10/10 Excellent
Linda
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spectacular night
Linda
Séjour de 1 nuit en décembre 2023
Réponse de Team Rydges le 23 janv. 2024
Dear Linda,Thank you for the wonderful feedback. We are glad to know that you had an exceptional experience at Rydges Adelaide. We Look forward to providing more such service on your upcoming stays. Kind Regards,
4/10 Médiocre
Madhvi, Mernda
30 déc. 2023
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Madhvi
Séjour de 3 nuits en décembre 2023
Réponse de Team Rydges le 23 janv. 2024
Dear Madhvi,Thank you for taking the time to leave a review. It makes it hard for us to understand the reason for this rating without any description. Please do not hesitate to contact us directly to discuss further. We hope to have an opportunity to better your experience next time. Kind regards,
10/10 Excellent
Sarah
Voyage en famille
29 déc. 2023
Sarah
Séjour de 3 nuits en décembre 2023
Réponse de Team Rydges le 23 janv. 2024
Dear Sarah,Thank you for the wonderful feedback. Look forward to welcoming you back soon. Thank you.Kind Regards,
10/10 Excellent
Oscar Clement
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oscar Clement
Séjour de 4 nuits en décembre 2023
Réponse de Team Rydges le 23 janv. 2024
Dear Oscar,Thank you for the lovely feedback. Our staff will be delighted to read your comments. We look forward to welcoming you back soon. Thank you.
10/10 Excellent
Karen
17 déc. 2023
Karen
Séjour de 1 nuit en décembre 2023
Réponse de Team Rydges le 23 janv. 2024
Dear Karen,Thank you for the wonderful feedback. Look forward to welcoming you back to Rydges Adelaide.Kind Regards,
10/10 Excellent
Geoffrey
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Geoffrey
Séjour de 3 nuits en décembre 2023
Réponse de Team Rydges le 20 déc. 2023
Dear Dr Geoffrey,Thank you for your kind words. Every single feedback is valuable to us. We look forward to welcoming you back at Rydges Adelaide.
2/10 Horrible
Michael
5 déc. 2023
Michael
Séjour de 2 nuits en novembre 2023
Réponse de Team Rydges le 23 janv. 2024
Dear Michael, It is disheartening to see a 1-star review. We would like to know more about your experience to understand the shortfalls. One of our team members would like to get in touch with you to understand more about this review. Thank you.
8/10 Bien
Russell
28 nov. 2023
Russell
Séjour de 2 nuits en novembre 2023
Réponse de Team Rydges le 20 déc. 2023
Dear Russell,Thank you for your feedback. We look forward to providing you with another delightful stay at Rydges Adelaide.
8/10 Bien
Cheryl
Voyage en groupe
27 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Cheryl
Séjour de 5 nuits en novembre 2023
Réponse de Rydges Adelaide Team le 28 nov. 2023
Dear Cheryl,Thank you for taking the time for sharing your experience.You indicated in your feedback about the housekeeping issues and amenities not being replenished. Also in your feedback you highlighted about payment taken in advance which was due to a technical glitch. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. . We have taken notice of your comments and have taken corrective action, regular training in housekeeping has been increased to catch up on any shortcomings. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future.Warm regards
10/10 Excellent
Brandon
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay.
Brandon
Séjour de 4 nuits en novembre 2023
Réponse de Rydges Adelaide Team le 20 nov. 2023
Dear Brandon,Thank you for the kind words, our staff will positively be motivated reading your feedback. We look forward to welcoming you back soon. Thank you.
10/10 Excellent
Gillian
Voyage en couple
18 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gillian
Séjour de 1 nuit en novembre 2023
Réponse de Rydges Adelaide Team le 19 nov. 2023
Dear Gillian,Thank you for taking the time to share the feedback. We look forward to welcoming you back on your next stay at Rydges Adelaide. Best Regards,
2/10 Horrible
Tayla
Voyage en couple
6 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tayla
Séjour de 1 nuit en novembre 2023
Réponse de Rydges Adelaide Team le 10 nov. 2023
Dear Tayla,I am writing to you regarding your stay at our hotel. I would like to thank you for taking time to write your feedback and it holds the utmost value for us. I would like to apologize for the service shortfalls that you encountered during your stay, as these are not the service standards, we set for ourselves here at The Rydges South Park Adelaide. It is certainly never our intent to disappoint our guests nor provide anything less than the best in service and facilities. We take great pride in the level of service and attention to detail that we are able to provide to our guests and when their expectations are not met, we have failed in our primary endeavour.I have highlighted your concerns to the concerned department. I really appreciate you taking the time to bring up to our attention the challenges you have encountered. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Adelaide. Warm regards,
10/10 Excellent
Geoffrey, Underdale
31 oct. 2023
Geoffrey
Séjour de 1 nuit en octobre 2023
Réponse de Rydges Adelaide Team le 20 nov. 2023
Dear Geoffrey,Thank you for the wonderful feedback. Look forward to seeing you soon. Thank you.
8/10 Bien
Tristan
31 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tristan
Séjour de 1 nuit en octobre 2023
Réponse de Rydges Adelaide Team le 1 nov. 2023
Dear TristanThank you very much for taking the time to rate our property. We appreciate the feedback and hope to welcome you again in the future.
8/10 Bien
F
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
F
Séjour de 3 nuits en septembre 2023
Réponse de Rydges Adelaide Team le 13 oct. 2023
Dear FWe are glad to know that you had an overall enjoyable stay with us. Thank you very much for taking the time to rate us. We hope to welcome you again in the future.
8/10 Bien
Matthew
Voyage en groupe
8 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matthew
Réponse de Rydges Adelaide Team le 8 oct. 2023
Dear Matthew,Thank you for sharing your experience at Rydges Adelaide through Expedia.Feedback from our guests is the most valuable advice we can receive. I am very glad to know that you had a fantastic stay with us. We appreciate your kind compliments about our hotel, service and facilities. Thank you for your great support and it will be our pleasure to offer you another delightful experience at Rydges Adelaide in future. Your business is much appreciated, and we’ll do our very best to continue to give you the kind of service you deserve. Thank you once again for your valuable feedback.
10/10 Excellent
Wesley
27 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wesley
Séjour de 1 nuit en septembre 2023
Réponse de Rydges Adelaide Team le 27 sept. 2023
Dear Wesley,Thank you for the lovely feedback. Our team will be delighted to read your comments. We look forward to welcoming you back to Rydges Adelaide.
8/10 Bien
James
24 sept. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
James
Séjour de 4 nuits en septembre 2023
Réponse de Rydges Adelaide Team le 27 sept. 2023
Dear James,Thank you for the feedback. We look forward to welcoming you back to Rydges Adelaide.
10/10 Excellent
Bronnie
22 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bronnie
Séjour de 2 nuits en septembre 2023
Réponse de Rydges Adelaide Team le 27 sept. 2023
Dear Bronnie,Thank you for taking the time to leave us with a 5/5 rating. We are pleased to know that you have enjoyed our services. Your feedback regarding the car parking has been duly noted by our management. Also, thank you for the feedback regarding the complementary water bottles in the rooms. Nevertheless, we do provide complimentary filtered water on request 24/7 just a call away to the reception.We look forward to providing you with another delightful experience at Rydges Adelaide.
10/10 Excellent
Mary
16 sept. 2023
Mary
Séjour de 1 nuit en septembre 2023
Réponse de Rydges Adelaide Team le 26 sept. 2023
Dear Mary,Thank you for the wonderful feedback. Our team will definitely be motivated by your review. We look forward to welcoming you back to Rydges Adelaide on your next visit.
10/10 Excellent
Yvanne
Voyage en famille
10 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yvanne
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Management le 10 sept. 2023
Hi Yvonne,We appreciate you taking your time to write a feedback.Thank you so much for your kind words. We hope to welcome you next time your travel brings you to Adelaide.
10/10 Excellent
Peter
Voyage d’affaires
29 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel..
Peter
Séjour de 1 nuit en août 2023
Réponse de Hotel Management le 31 août 2023
Hi Peter,Thank you for your kind words. Hope to welcome you soon at the hotel.
6/10 Satisfaisant
Zoher
26 août 2023
Zoher
Séjour de 2 nuits en août 2023
Réponse de Rydges Adelaide Team le 16 sept. 2023
Dear Guest,Thank you for sharing your experience at The Rydges South Park Adelaide.Feedback from our guests is the most valuable advice we can receive. I am very glad to know that you had a fantastic stay with us. We appreciate your kind compliments about our hotel, service and facilities. Thank you for your great support and it will be our pleasure to offer you another delightful experience at The Rydges in future. Your business is much appreciated, and we’ll do our very best to continue to give you the kind of service you deserve. Thank you once again for your valuable feedback. Warm regards,
10/10 Excellent
Nick
Voyage en couple
19 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nick
Séjour de 1 nuit en août 2023
Réponse de Rydges Adelaide Team le 24 août 2023
Dear Nick,We are glad to know that you had an overall enjoyable stay with us.Thank you very much for the feedback on our carpark. We have forwarded to the relevant personnel so actions could be taken if required. Hopefully, we can welcom you again in the future.
10/10 Excellent
Lauren
Voyage en couple
8 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lauren
Séjour de 1 nuit en août 2023
Réponse de Hotel Management le 10 août 2023
Hi Lauren,Thank you for your kind words. We hope to welcome you soon in one of our lobbies.
10/10 Excellent
Mireille
Voyage en famille
8 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mireille
Séjour de 1 nuit en août 2023
Réponse de Hotel Management le 10 août 2023
Hi Mireille,Thank you for taking your time reviewing us. We hope to welcome you soon at one our lobbies.
10/10 Excellent
Christine
Voyage en couple
6 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en août 2023
Réponse de Rydges Adelaide Team le 7 août 2023
Dear Christine,We are very glad that you had an enjoyable stay with us.Thank you very much for your feedback. We hope to welcome you again in the future.
8/10 Bien
Emma
Voyage en famille, Voyage en couple
1 août 2023
Les points forts : Propreté, personnel et service, équipements
Emma
Séjour de 5 nuits en juillet 2023
Réponse de Rydges Adelaide Team le 1 août 2023
Dear Emma,Thank you so much for the kind words. We look forward to welcoming you back to Rydges Adelaide on your next stay with us.
8/10 Bien
Treena
30 juil. 2023
Treena
Séjour de 1 nuit en juillet 2023
Réponse de Night Manager le 31 juil. 2023
Thank you for the feedback.
10/10 Excellent
William
26 juil. 2023
William
Séjour de 1 nuit en juillet 2023
Réponse de Rydges Adelaide Team le 29 juil. 2023
Dear William,Thank you for the wonderful feedback. We look forward to welcoming you back to Rydges Adelaide. Thanking you once again.